Samsung Captivate :: Can't Open / View Attachments In Sent Emails On Phone
Sep 2, 2010
I have an Exchange email account set up on my Samsung Captivate. I can open/view attachments that have been sent to me, however I cannot open/view attachments in email messages that I have sent. I can see the attachment, and it's file extension, but when I click on it nothing happens. There is no open or save button like there would be normally. EDIT: I have read the other threads on this forum referring to issues with email attachments and none of them had the solution to my problem.
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May 5, 2010
Trying to figure out why I can't open file attachments from emails. Received some pdf files and two doc files today. Tried opening files from email with pdf reader program and quickoffice or whatever its called. Neither type of file would open. Tried to download then open files with same problem. Files are definitely .pdf and .doc, just opened and rad them on laptop now. Also confused...is there any way to look at my SD card folders and files through a phone app? Can't figure out how to see anything other then my music and photos.
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Jul 19, 2010
I just got the Captivate, and I am having difficulty viewing attachments (Low kb excel spreadsheets and word documents). The weird thing is, it let me open one excel sheet once as what looked like an html instead of excel, which is fine as long as I can see it, but this hasn't happened since and it wasn't any particular thing different that I did. What should I do? Is it a bug with my specific phone?
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Jan 2, 2010
How do I get emails to open attachments that use excel? I downloaded docs to go but when I open the email and try to open the attachment, it says the attachment can't be displayed. It works very nicely on my Storm 2, but I switch back and forth with the droid and need to be able to open the docs with the droid as well.
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Sep 21, 2010
I can't open attachments on Yahoo and bellsouth
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Oct 7, 2010
I�m new to android, so I don't know if this is an android thing or Captivate (came from BB). Every time I check my email from my desktop, it disappears from my phone. Is there a way to keep the emails on my phone until I delete them like the BB?
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Nov 12, 2010
Is there anyway to set my captivate to only check emails between certain hours? I had this on another phone and its a nice feature for when you are asleep.
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May 8, 2010
How do i view attachments to my hotmail from the phone? My friend sent me pics from a fishing trip and I'd like to be able to view them on from the phone.
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Aug 18, 2010
So this thing just started within the past week. My phone's stock gmail app will show new emails so I look at them and then they are all read, showing 0 new.But when I login to the web browser version, 5 minutes or even later(up to hours later), the web browser gmail is not updating to show that I already read the emails.I'm on JH2. So maybe it is a bug with the firmware?Or maybe a setting got changed but I'm not seeing how to handle the issue.
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Aug 31, 2010
when receiving pictures through gmail (I simply use the gmail app) they don't automatically appear in the email, like it does on my girlfriends Captivate through the gmail app. She didn't do anything special, just set up email and when she receives pics when she opens the email they're just there. Now there is the download and preview button next to the attachments but when I hit those my phone just says "fetching attachment, please wait". I've left my phone for at least 5 minutes and it will just sit on that screen. On one pic I did let it sit for a few minutes, gave up waiting, but noticed the pic later in my dowloaded folder. But this is the only pic it's done that with. So I would a way to get the pics to just show up in my email when I open the email, or not have to wait minutes on end for a pic to maybe get downloaded. I feel like there should be some solution without me having to download some app, since my girl's phone can do it.
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Sep 22, 2010
I have the Samsung Epic and when I open an email, then delete the email while the email is still open, it auto opens the next email. How can I or is there a setting that turns off this auto open of the next email after I delete an email? After I delete an email, I would just likt it to go back to my Inbox list and NOT open the next email automatically.
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Nov 30, 2009
I have configured the standard mail app (I think it is the HTC modified version). I sent an email with an attachment today and it never got sent, it is still in the outbox folder. So as a test just now, I sent myself 2 emails (one with an attachment, one without) and only one of the two went through (the one without attachment).
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Dec 31, 2009
I can't open rtf attachments on my email. They are work related so need something reliable and private. My blackberry could do this. I downloaded documents to go and it's great but does not open rtf files. Can anyone help?
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Nov 4, 2009
So what I'm trying to do is get my favorite ringtones onto my new cliq.I tried to pair my BB to my droid cliq and I couldn't get them connected so my next idea was to email the files I want on the new phone to myself. So it worked, but how do I save the attachment to the phone? Has anyone emailed a .mp3 and saved it to their android phone?
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May 19, 2010
I just switched to the Droid Incredible from Palm. I would like to know how to read Word doc attachments from emails. They seem to be down loading, but I do not know how to find and read them. Then, how can I write docs and attach to email? Do I need a special ap?
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Nov 14, 2010
Am looking for some help have had an issue on more than 1 occasion. Here goes hopefully i will explain it clearly . When receiving .jpg files via emails i am having problems and have had from day one is i cant seem to open the images through the phone. I have a image of the Android man in green in the emails with the filename eg car.jpg have tried clicking on it to open but no joy plz plz do you know what is wrong. Xperia x10.
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Nov 24, 2009
I am basically unable to successfully forward emails with attachments. From within my exchange account, the forwarded message is delivered with my typed text, none of the quoted text, and an error file instead of the attachment: A_POLICY_VIOLATED_FILE_WAS_DETECTED_AND_REMOVED.TX T.
This happens regardless of what type of email account I forward the message to--google account or exchange.
If I forward a message with an attachment from my google account, it includes my text and quoted text at least, but not the attachment.
If I can't forward attachments, ok--but I don't get the policy violated file thing. I should note that this occurs in TouchDown and in the native android 2.0 mail application.
I obviously didn't look hard enough. I was able to successfully forward in TouchDown by downloading the attachments first. The quoted text and the full attachments then went just fine.
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Aug 27, 2010
On both my POP3 and Gmail accounts I cannot find a way to open attachments. Can anyone help?
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Oct 18, 2010
I've been working on this and searching for a few days now and this is how far I got.
I can send and receive email through Exchange and I can see emails in my Inbox, the problem is I never keep any emails in my inbox, they always go into separate folders and those ones I can't see. I can see and switch to the different folders but there appears to be nothing in them.
I'm using Samsung Email simply because it came on the phone and seems to be able to do gmail, hotmail and exchange all in one.
Android 2.1, unrooted. Anyone come across this issue or have any ideas?
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Sep 15, 2010
I think we all would agree that the native email application in the Captivate leaves a lot to be desired. One of my biggest peeves is that I can read, or mark as read, a message and then a few hours later it shows as unread again. I have 4 inboxes and this can really get confusing. Anyone else running into the same issue and discover a fix?
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Sep 3, 2010
I finally got my email up and running. Now two different times my mailbox simply emptied. The account was still there and fine, bu tthe emails just went back to 0/0. They are not in Trash, they are gone. I am not sure what I am doing to make the mailbox empty. I tried switching to K-9 but for some reason when I was using K-9 any attachments came in as dat files and I was unoable to view pdf's or Word docs etc when using K-9. Anyone deal with this yet?
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Nov 24, 2010
My company has both Ev's and Intercepts. When users forward email using these devices the forwarded message gets attached as a .e mail file and neither can open attachments sent by these phones.
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Jan 26, 2010
Working with the Behold II here. I can see the paper clip for attachments but how do I open them?
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Aug 1, 2010
We will be replacing our Palm Treo 755s with HTC EVOs. I have one now and am tasked with getting all the synchronization set up and working for the 30 attorneys and administrative staff I support. The only issue I am having is that I am unable to see, let alone open attachments on emails I receive on the phone. I can see that the message has an attachment because it has a paper clip next to the subject/sender in the email list. When I open the email, I see no evidence of an attachment. One thing I just figured out was that I can open PDF attachments as the phone came with a PDF viewer, but cannot open .DOCs even though I have installed the Docs Togo basic program. (It includes the DOC and XLS viewers). Is this not sufficient to open the attachments? If not is there some other FREE app that will allow me view these attachments on my EVO?
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Dec 25, 2011
I cannot open email attachments of any type using the stock email or TouchDown app, which I use to pull email from my job's Exchange Server. Email functions fine otherwise. I can see that an email has an attachment, but when i click to download, the process begins then always ends with the message 'Not implemented". This happens will all file types.
I'm using an AT&T SGSII with Android 2.3.6
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Jul 19, 2010
I took the plunge and returned my iPhone 4 today and got the SC. As a past Blackberry user as well I have basic functionality needs of a email app and this may be the deal breaker. I have my Exchange account setup and working however when I open or select an email there is no option to move the email to a folder. So am I blind or screwed! My brother has an HTC Incredible and his has an option to Move. Did Samsung hide it?
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Sep 12, 2010
I just got the Samsung Captivate 3 days ago and I love it. I have been doing research trying to figure out all the little ins and outs to this phone. There are a few things that im stop not 100% clear about and would like for you guys to shed some light on this situation for me.
1. What is Launcher Pro and how exactly is it used.
2. Is there anyway to get push notifications with emails and facebook. Im always having to check my email to see if I have any.
3. What happens when I fill up all 7 pages with apps? Will I not be able to download anymore?
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Aug 9, 2010
I go to the trash icon on the email app and go to delete the emails from 2 weeks. It takes FOREVER to delete them all. And I still havent deleted all of them. I go to delete like 4 of them and it takes at least 10 seconds just to delete 4 of them.
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Sep 2, 2010
Reason why I ask is because I have a 25 second video that I recorded with my phone and when I try to send it to my buddy through text message it says that the file is too big? So I said give me your email address and I'll send there and lo and behold the file is too big even for email. smh? It's only 25 seconds!
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Nov 6, 2010
does anyone else have this issue where the deleted emails do get deleted but I get a notification within a minute that says 'new emails' and it will tell me that I have x new emails (x=number of emails I just deleted)but those emails are not actually there, just the notification comes up.I just clear it and all is good but i'm curious if anyone else has this issue.
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