Samsung Captivate :: Unable To Connect To AT&T Servers For Update / Locking Onto Satellites?
Sep 23, 2010
So before the update yesterday, I loved my Captivate. GPS worked great as did the rest of the phone. I figured since getting the update message, I would go for it. During the update the service was pretty bad in the office so I canceled the download to continue it when I got home. When I went to continue, it automatically rebooted my phone and applied the partially downloaded FW and completely bricked the phone.
Since last night, I have exchanged my Captivate twice. Each time the phones have major issues. Forget about locking onto satellites, it can't even get any in view in the middle of the street. On my current phone, forget not being able to connect to AT&T servers for the update, I can't even connect to Android Market...
I spoke with AT&T and the CS Rep made a special note on my account that told the store to not let me leave until I have a phone that has functional GPS, updates and fixes whatever issues I have. Additionally I was offered a credit to my account for the inconvenience. Add to that the CS Rep made a note to call me on my 30th day to make sure everything is working and if not, we will see where we go from there (cancel, extend the return period...).
Now I'm not sure what to do. I will try one more exchange but if that doesn't work, I'm considering going back to my dumbphone for now... I doubt I will get an iPhone4 and after 4 Captivates, don't think I will keep exchanging.
Sorry to vent my frustrations but this has been an aggravating couple days - even more so that my bricked phone worked great in all aspects.
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Oct 26, 2010
What happens when YOU menu>settings>softwareupdate>checkforupdate? MY phone says unable to connect to ATT Server. I just got this phone a week ago and am worried that when 2.2 DOES become available I wont be able to download it.
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Aug 11, 2010
I am trying to connect to my home wifi, its WEP security on a linksys router, but every time i try to connect it says unable to connect, also idk if there is supposed to be a wifi icon on the top bar but it does not show one at all, appreciate any feedback
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Jul 26, 2010
Cant seem to get my wiimotes to connect to my new Cappy, i dl the free versions of the market place but none work. My BT does see them just wont connect via the program. any ideas?
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Jul 18, 2010
I have the 2gb of Data Plan and I just wanted to know how much GPS would add, and also, does connecting to satellites cost extra?
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Aug 18, 2010
Today I decided to install the tweaked V3 W/Take 5. Started to update rom and couldn't get phone to connect. It would say debugging was working but nothing in ADB > Devices. Long story short A few hours of fiddling Took out SD card and it started working. Formatted the card Flashed rom. Worked a few times and now nothing. Every now and then when i reboot the phone it will work. It only works for 20 minutes or so and then stops. I get the USB Connected Prompt and when I press it (waiting for the Mount window) It goes back to nothing.ectly.
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Nov 7, 2010
I recently got my Samsung Captivate and it works pretty well (even the GPS) however, when I try to update is (manually) it takes forever trying to connect to the server and in the end it never does (and thus I cannot connect for another twenty-four hours).So I said ok, i'll use Kies to update the phone, so I download Kies and try - however, the when I connect Kies says "The Device is not supported by Kies" and as such I cannot interact with my phone in this manner.
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Sep 8, 2010
In theory there will come a day when Froyo or the GPS fix will be available from AT&T...
So every so often I go into Settings and then go to Software Update, click "Check for Update", click OK and for the past couple weeks it has ALWAYS told me that it failed to connect to AT&T's servers. If I try and check again it tells me that 24 hours has not elapsed since I made my last request. (Even though that request failed).
I've tried it in Airplane mode with Wi-Fi enabled and I've tried it in normal mode but using Wi-Fi and in 3G mode (not connected to any Wi-Fi network).
The day I got my phone I was able to retrieve an update (so it used to work) and I have not rooted my phone or "mucked with it" in any fashion.
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Oct 7, 2010
It seems that since the last update I cannot connect my captivate as mass storage to my macbook. Even with the Debugging on. I mount the usb.
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Aug 24, 2010
for the past 2 weeks, everytime i go to the market to upgrade my apps, it doesn't upgrade. it says the app is "starting download" but nothing...also, the notification bar is showing that anything is being downloaded.i also cant download any apps from the market as well...
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Sep 30, 2010
some apps sending GPS and phone# data surreptitiously to advertising servers
Some Apps caught sending private data to advertising servers
you may want to check if your apps are on the list & decide if you're OK with keeping them.
I believe I have the BBC app installed.
I just checked but my BBC app looks like it is the official one
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Oct 11, 2010
I just got a Captivate and upgraded to the leaked 2.2 update.Since I updated, gameloft apps(specifically Asphalt 5 HD) will no longer show up in the market.I have tried going to gameloft directly and even directly to the download page but it states that there is no such app.Again, I could find all gameloft apps before my update.I've also had other apps show up and when I click, the download page can't be found.is this because the apps are not compatible with 2.2?
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Sep 9, 2010
I woke up today to see that my phone was locked up. I removed the battery and let it reboot, it goes back to the lock screen I have, shows the time/cell status. And then it immediately locks up. I'm able to get it into recovery mode and I wiped the cache, but no dice. I don't want to reset the data because I have some important sms messages that I'd like to back up, but I can't access the data folder in recovery mode it seems.
Is there a way to backup the data folder in recovery mode? Or another way to get the phone to not freeze on startup? I'm assuming something just got corrupt. I am able to connect to it via ADB in recovery mode just fine, but can't pull my data directory or use the su commands (permission denied). Phone is stock, except I did root it.
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Feb 23, 2010
When building desktop or web apps, its easy to add fake hosts file entries so apps will connect to dev servers instead of production ones - is something similar possible for Android apps?
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Oct 20, 2010
For 3 weeks now I haven't been able to check for an update for my phone. Everytime I try, it says "Cannot connect to the AT&T server" and it won't let me try again for 24 hours at which point it tells me the same thing. Any advice?
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Oct 20, 2010
Every time I try to "Software Update" I get a message that says, "can't connect to AT&Ts server. I've tried it every day for the last two weeks and get the same message every time. Everything else works fine on the phone as far as downloads goes.
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Aug 10, 2010
New to Android and new to this forum. I've converted from a blackberry and I can't tell you how much I love my Captivate. Well, enough of that :-) I have a few questions. I currently have my display set to time out after one minute. When I'm using the music player is there anyway to prevent the screen from locking. I have having to unlock it to switch tracks.
As a side, is there a way to change the locking system from a sliding pattern to a number code?
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Mar 29, 2014
I have recently updated to KitKat 4.4.2. Now my phone isnt able to connect to my mobile data network. Internet access is only possible on WiFi now.
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Oct 27, 2010
I rooted my Captivate tonight and I know how the superuser icon with android skull and crossbones. However neither Super Manager or ASTRO will allow me to uninstall the crap ware on my phone. Is there something I'm missing? I followed all the steps at XDA. So far I've tried to remove YPMobile, ATT Navigator, and ATT Maps. Any suggestions? I tried searching this on google and this forum but didn't come up with anything.
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Nov 26, 2010
I have a samsung captivate from at&t and cannot get it to connect to my computer. Apparently I need some drivers and do not know where to fing them.
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Nov 28, 2010
i cant connect my captivate to my computer.it was fine at first now it doesn't work.when i connect my phone to my computer i do the following:
1)select mass storage
2)scroll the top menu down and select mount USB
3)press mount
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Nov 5, 2013
Recovery error message pops up form bit locker. Is it possible to still view my files? as I do not have the recovery key.
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Dec 15, 2009
I am unable to connect to my PC with the USB cable!! Last night I was loading some stuff on my phone and the USB was acting up and now today when I plug it in it acts like I am plugging in to power. I installed usb switcher from the market and it tells me that I need to hook up to usb first. I reset the phone and it did not help, I have tried to to change the settings from mas storage to pc studio and turned on debugging.
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Oct 21, 2010
I could use a little help. I carry my EVO in my pocket, and am constantly answering calls that I do not know are incoming. It seems the phone is rubbing against my leg and answering the call. Obviously locking the phone does not help, since you can answer a call without unlocking the phone. Anyone know an app, or alternative solution to keep this from happening?
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Nov 23, 2010
When I try to connect my Galaxy to the computer either through Kies or by just plugging it in the computer does not recognize my device. The following message comes up on my phone regardless of which connection method I choose. "PC connection available only on idle screen. Close running applications". The only thing I have running that I know of is the "weather widget" which is part of beautiful widgets. Can I get a list of applications running on my phone somehow? Is there a way to turn the weather widget off? I am assumming that that is the problem. Anyone else out there have similar difficulties hooking up to Kiev or just your PC with the same kind of message?
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Feb 18, 2012
since i have got my my metro phone i have had issues connecting to my homes wifi and i havent been able to get it to work it came with an app metropcs easy wifi wich seemed to be the problem so i froze it and i still have problems connecting and staying connected to my wifi
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Oct 16, 2010
I tried searching and didn't have any luck with results, so I apologize if it's been covered, but I'm having difficulties connecting my Captivate to my PC via USB to transfer pictures/data/music.I've had the phone for a few months now but this is the first time I've really attempted to connect, as my pictures are piling up and I'd like to back them up for safekeeping.I already had the drivers downloaded months ago when I first got the phone but when I connected it today, I got a message that Windows (Win 7, 64-bit) failed to recognize the device. I went out, using the link in the Captivate Guide here (which is where I got them initially), and redownloaded the drivers to ensure I had the appropriate/most current version. Installed them, made sure the phone was set to 'Mass Storage' in USB settings, and still fail to connect when I plug the USB cord in. Windows fails to recognize the phone as a device and errors out each time.I tried putting it into USB Debugging Mode, but still get the same thing. I tried 'Ask on connection', I tried Kies, etc and nothing will work.Am I missing a step here, or doing something wrong? This has been extremely frustrating.
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Aug 26, 2010
Never mind. Problem fixed (5 minutes after I posted this and 3 hours after I started trying EVERYTHING to get it to work).
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Sep 5, 2010
Anyone have trouble getting a PC connection with their captivate? I've had mines for a few weeks now and up until today I cannot get it to make a connection with the PC. The drivers are ok on the PC, it seems to be something with the Captivate.The screen says initializing and seems to cycle between the home screen and USB screen but doesn't establish a connection.
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Aug 8, 2010
Im still learing things about this phone so bare with me. I rooted the phone and in the past few days i have been able to connect to the pc for this morning for some reason my pc cant find my phone. So what am i doing wrong?
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