Samsung Captivate :: Email Account Disappeared From Phone
Aug 16, 2010
I've had my Captivate since the 19th of July and have been pretty happy with it but today my email accounts disappeared from my phone.I've been using the email app that came with the phone without issues but today my personal gmail and my work exchange accounts vanished. I noticed I hadn't received a new email notification in several hours so I went to check my email it prompted me to setup an email account. Anyone else have this happen? I only have 2 days to return my Captivate, it's been a good phone so far but I cant afford to lose my email accounts for no apparent reason again. I haven't installed any new apps or made any changes to the phone.Coming from the Blackberry world I took it for granted that email just worked flawlessly.
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Sep 2, 2010
I used the stock email app on my Captivate and configured it to point to my Hotmail account. Now I want to get rid of this but I did not find an option to remove this account setup. How do I do this?
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Oct 1, 2010
My market icon disappeared from my phone. how do i get it back.
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Jul 25, 2010
My captivate does not sync with my yahoo mail account when I click the email icon.I am not sure if my incoming and outgoing settings are correct..does anyone know what the right configurations are?
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Jun 5, 2010
just got my desire this morning and i don't really know what i'm doing with it, i've never had a smart phone before. i've set up my hotmail account as the email account on the phone but, call me paranoid, i'd rather not have it on there at all. if i delete the account on the phone will it have any detremental effect on the actual email account?
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Jul 19, 2010
Is their a way to setup your gmail account without having it add unwanted email contacts to my contacts app?
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Jun 14, 2013
This is what happened to me, I haven't installed anything special recently... What could have caused that?
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Aug 21, 2010
I created an email account on my new phone and now I want to delete it. Is there a way, I'm stumped.
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Aug 25, 2010
This is the second time this has happened. All of the sudden, without warning, all my contacts are gone. I sent a text not 10 mins ago, at that point everybody who I'd texted had their names and photos next to the texts. Now, I'm left with just a bunch of numbers. I checked my "Contacts" app, and it's empty. It did the same thing about a week ago, but it was early and I had a Nandroid backup from the night before, so I only lost about two texts. My last backup is from two days ago, too much for me to restore back that far. Any idea a) WHY this would happen, as randomly as it did? and b) How to get back any contacts that might not transfer from a GMail/Facebook Sync? Would this be a problem with the phone, or something I did to the phone that would make it do this literally randomly?
I guess I'll throw in that I mainly use Handcent, have ChompSMS on here as well, and haven't used the default messaging app since I downloaded Handcent. I also am no longer able to sync Facebook it appears.
Also, contacts are the only thing missing. All other data is still there, along with all apps and even my homescreen layout is still intact.
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Aug 4, 2010
So last night I got a new text, drug the puzzle piece to the slot, and the screen froze.A few moments later I get a force close error for messages.Fine, it closes.I try to open it, nothing.I check task killer, it's not running.I reboot the phone, messages comes up, all messages are gone
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Jul 19, 2010
I just got my Captivate today and everything seems to be working except emails. I've sent emails to myself and refreshed my inbox to test it out and haven't received any on my phone. I love this phone but my iPhone 3G was able to receive emails instantly. If somebody could help me I would really appreciate it.
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Jul 21, 2010
I've set up an email account on my mini pro (NOT gmail or exchange) and it all works fine updating my inbox manually , however, I cant find any settings to automatically retrieve my emails periodically ( as far I can see auto sync refers to gmail or sony sync or road sync for exchange). Is there any way to auto sync an individual email account ?
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Aug 3, 2010
Does anybody here know how to setup my College email on the Captivate email program? Its an Office Outlook Web Access Web Mail.
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Sep 6, 2010
I'm a newbie to this forum, and hope someone can help. Have had the Captivate for almost a month now and am plagued by an annoying problem. I have set up email accounts connecting to a google-hosted email account via IMAP. I am finding that when replying to a received email, my reply goes out with redundant repetitions of the email address on the "to" line. Example: Email from soandso@gmail.com arrives. I click "reply" on the phone and the reply goes out to soandso@gmail.com; soandso@gmail.com; soandso@gmail.com; soandso@gmail.com etc etc *10 times*, instead of just once. It also copies me about 10 times! Is anybody else seeing this? I use this for work emails, so it looks very unprofessional like I am trying to spam my clients! I have another couple of days before my 30-day return period is up, so hopefully someone else know how to fix this. Is there some setting I am overlooking?
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Jul 20, 2010
Anyone notice that new emails take 2-3 minutes to show up? I thought it was supposed to be instant?Yahoo email doesn't update until you open the email app.
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Jul 25, 2010
Does anyone else have the same problem? When I use the default email client from captivate, even when I set the checking period as every 10mins, I won't get new emails unless I open the app and manually refresh, well, except the one of gmail. This happens on my yahoo email, hotmail and my school email, which all worked fine on my old iphone. People have talked about yahoo mails won't be accessible through wifi from Android, which happens on mine too. But even when I was at 3G, the email client won't auto check it either. I have tried K9 email client, it doesn't work either. The only thing I find work is the MailDriod, but the function of this app is very limited, it won't even open attachments by default. Does anyone else here have the same problem, or maybe an idea to fix the default email client?Also, I find when I use the ear set make calls, when I try to click the button on the ear set, it won't hang up the call as my iphone would. Is this a bug or just something Andriod can't do? The button on the ear set seems quite useless with Captivate, it can only control to play or pause by single click when play music, won't do song change when doule click it.
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Nov 11, 2010
Are there any external lights on the Captivate that let you know you have email or a message or battery charge is complete, etc?
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Mar 6, 2010
I remembered from my G1 days a way to sync the E-Mail app up to Yahoo's free (not PoP3) servers so I gave it try on my new BH2 and it works just fine:Here are the steps:
1. Enter Yahoo ID and Password (hint, just use your "username", not the whole joeblow@yahoo.com
2. Select Manual Setup
3. Setup IMAP
4. Incoming server is imap.mail.yahoo.com
5. Port is 143
6. Security Type is "TLS (if available)"
7. Leave IMAP path prefix blank
8. Hit next
9. SMTP Server is smtp.mobile.mail.yahoo.com
10. Port is 25
11. Security is again TLS (if available)
12. Check Require sign-in
13. Verify username and password
14. enjoy
To Sync up, you CANNOT be on WiFi (dunno why, maybe Yahoo has a deal with T-Mobile?).One other note: if after rechecking all your settings and it still says "invalid username/password" try going onto your Yahoo Account and change your "Location" to ASIA ! Weird I know, but for some reason, some people can't get this to work with US-English as their Yahoo Locale (not talking about your phone's settings here, all on Yahoo site end!).
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Oct 9, 2010
I have read every post I can can find as well as talk to the comcast help desk.I can not get my comcast email to work properly on my android email app on my captivate.Has anyone out there been successful?
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Jul 30, 2010
I moved from iphone 3 to Samsung Captivate. My verizon mail comes in without a problem, but can not send mail Error message Server Connection. My mail on the I phone is same email provider (Verizon), and it works perfectly.
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Apr 5, 2010
Does anyone know how to delete an email account?
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Nov 4, 2009
Just returned my hero for a moment but am not able to set up my yahoo email account. Anyone else have this issue? I keep getting a message that username or password is incorrect.I had no problem setting up my google email (duh!) or google voice but not yahoo email even tried to do it manually through the pop3 Any suggestions.will be at a conference the next 2 days and really need to access my email during it
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Oct 22, 2010
In the Fascinate, i use gmail as my stock mail , want to delete the other mail account. Could'nt find a delete option in the email settings.
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Oct 23, 2010
I have a UK Motorola Milestone running Android 2.1-update 1.
Yesterday all my contacts and my google accounts, to which they were synchronised, disappeared. Just like that, out of the blue.
I tried to add the google account again, but I keep getting a "can't establish reliable data connection" error. It is not a network access issue because internet and email (imap, not gmail) work fine, plus I tried with two different SIMs and with Wi-Fi, but to no avail.
I read about people deleting some files from their rooted Android and/or hard resetting their phones, but these fixes don't seem to always work and I'd rather try something else first.
I must say that, even though I like Android, I am getting very annoyed at how unreliable and buggy it has proven compared to my iphone and blackberry. Is it too much to ask to have a phone that doesn't reboot every other minute and that doesn't delete your contacts?
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Sep 28, 2010
How do I connect a fuse.net email account to my phone?
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Sep 25, 2010
So my primary computer crashed and I had to reinstall all my programs and restore files from a backup. I had been syncing my Outlook calendar with my Gmail account using Google Calendar Sync which would then sync with my Captivate. When I reinstalled Outlook and synced with Gmail, it created duplicates of all my appointments. The only way to fix this was to delete all my appointments in Gmail and resync. Unfortunately, it didn't remove the duplicates from my phone. In fact, I have triplicates of many appointments. I thought I could just remove the Gmail account from my phone and add it back. Nope, my phone says that it's required by some programs and can only be removed through a factory reset. I thought that maybe I had to have a Gmail account on the phone for it to work so I added another one. I then attempted to delete the original. Nope, still wouldn't let me. Since that wasn't the problem I tried to delete the newly added account. Nope, no can do. So am I understanding correctly that there is no way to remove an account once it's been added without doing a factory reset?
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Feb 26, 2012
I just bought an Epic 4G, and I'm trying to configure it with my email account. I clicked on the email icon on the home screen, and it instantly brought me to a screen that asks me to enter my email address and account password. "You can configure email for most accounts in a few steps," it says. Lies! I've entered my info at least ten times now, double-checked every time, and every time it tells me that either my username or password are incorrect. I promise you this is not the case. I'm trying to configure a Yahoo account.
I tried to add the account manually and the phone says it can't connect to the server.
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May 28, 2010
Can you add more than one yahoo email account to the phone? I've set up the first no problem but it wont let me add another.
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Sep 7, 2010
Long story short, I ended up removing all user data (including apps) from my phone. I went to the "Downloaded" category in my Market account, and downloaded some of them, but the rest I don't want. How do I get rid of those (all labeled "installed") without having to download and uninstall them manually?
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Nov 7, 2010
I have sync turned on, and have selected contacts and phone. I can access the gmail account from my phone and my PC. When I press the sync button on the phone, the green arrows spin and it syncs.......or so it says. But when I go to my gmail account on my PC, and go to "Contacts", it says there aren't any.
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