HTC Incredible : Exchange Not Receiving Emails Unless Manually Updated The Email
May 18, 2010
I wanted to see if anyone else was having this problem. I have my work e-mail setup to work as an exchange activesync. Everything was great up until about 3 days ago. I noticed that i was not receiving emails unless i manually updated the email. So i looked in settings/Send & Receive and under the Set download frequency it was set to "manual". I think to myself that weird since it was set up to "as items arrive" before. I then switch it back and after an hour still no emails but i am getting them on my computer. They use to actually get to my phone before my computer. Anyways i go back and try again but it seems it keeps defaulting back to "manual". I really want to avoid calling verizon since the last tech support called i made took 45mins to resolve the problem.
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Aug 31, 2010
So I did unrevoked yesterday, found the update today, and manually upgraded to Froyo but in my excitement I forgot to unroot. Is that bad? I mean the phone works though lags and that's why I wanted to remove the bloatware but seems when I go to recovery I get a triangle exclamation point - so what do I do?
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Aug 31, 2010
Anyone else having this issue?
No matter what web page I've tried, I get some form of an error message that I don't have a high enough version of adobe flash to play the video.
I've tried updating flash (v10.1.92.8) and didn't have any better luck so I reverted to the version on the phone. Any advice?
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Apr 7, 2010
On my Motorola q emails just came n automatically. On the Droid I have to go to my email and hit refresh for them to come in. Same thing on my pop account. I do have notifications on and automatic push.
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Jul 1, 2010
I am porting over from a blackberry and i used to use something called Blackberry email redirector. Which would actually forward the emails to me, as long as redirector was running on the desktop.
Since I dont have access to outlook exchange via wireless phone (i'm in tech support, but dont have exchange access from anything other than my desk).
Is there an app, or program, that will forward emails from my outlook inbox at work and forward to my D-Inc? Something like a blackberry redirector but for the D-Inc without having to use exchange?
I tried to do a forward rule in outlook at work to forward any email sent to me to my yahoo account, but for some reason the rule is not working and not forwarding to me.
Does anyone have any ideas on how to get work email, without using exchange, any app or something like that ? that can send duplicates to my phone, and will allow me to respond with my work address?
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Jun 7, 2010
Title says it all. I do not pay the extra corporate email fee but I have never had problems with emails pushing to my phone. I've checked all the settings, rebooted the phone, pulled the battery.
Before going through the circus of asking someone in IT at my office if there is a problem I figured I would ask for suggestions here.
Settings are:
Download Frequency: As they arrive
Include File Attachment: Never
Mail Size Limit: Entire email
Not the default Account
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May 4, 2010
Is there any way I can delete exchange emails from my Incredible without deleting them from the server? Still would like to be able to access messages from my laptop at a later time like I could with the pos Storm.
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Aug 5, 2010
What would cause the Exchange ActiveSync to just stop syncing emails entirely?
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Dec 13, 2009
I updated manually and have not gotten the VZW update. Will i still get it?
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Jul 12, 2010
Is i install an app or game from an apk. file via sd card, is ther anyway at all to update to the more recent version?
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Aug 1, 2010
there was any way to get the LED to flash longer after receiving a text/email/etc. It seems to only go for maybe 10 minutes after the notification is received. Also, did anyone else have any trouble setting up the email on the phone? I have tried to set it and it won't recognize my account.
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Aug 3, 2010
This is my 3rd post today of trying to understand the ins and outs of the DINC. Here's another - When my phone is asleep (at least I THINK that's what it is), I don't appear to get the notification for an email or a text message. For example, I pressed the button to wake up the phone and all of a sudden I received a text message. The message was time stamped 4:45 but the actual time that I received it was after 5pm.
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Aug 16, 2010
I'm having problems receiving my email especially my gmail unless I use the refresh button. Also I have weatherbug and it doesn't refresh by itsself either.
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Nov 20, 2010
Earlier today my phone stopped automatically syncing with my work Microsoft Exchange. Yesterday was perfect ( I have had the phone for 3 months all ways synced before). I did a soft reset, nothing. Hard reset, nothing. All the setting are the same. It just continuously tries to sync, but never connects. Will I have to set up the account again or what ?
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Apr 29, 2010
When using the Exchange ActiveSync mail, I'm trying to enable the HTC Incredible to view e-mail in HTML format.I've gone to Settings --> Send & Receive... but the "Message Format" option is greyed out and not enabled.I then tried switching the "Mail size limit" from 10KB to "Entire Mail" as one user suggested for the HTC Hero on Sprint - but that didn't seem to work either.I've also seen in places that Exchange 2007 or 2010 is required to get HTML email... we're about to upgrade, but we're currently on Exchange 2003 - so that could be the cause of the issue for whatever reason.Has anyone had any luck with this on the HTC Incredible?
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Apr 30, 2010
So is it just me or is there not simply 1 email folder to check emails from multiple accounts? I had it on the Moto Droid, but cannot seem to find it on the Inc.
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Apr 17, 2010
I was always getting my gmail pushed with 1.5 but now that I have 2.1 the only time I receive anything is if I do a manual sync. I've checked and the Sync Gmail has a check mark.
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May 19, 2010
I am looking for an app that combines my work email and gmail email into one widget or app. I thought that Pure Messenger would do that but I can't get it to add my work email to it. Any suggestions or apps?
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Nov 5, 2010
I'm just wondering if anyone else is seeing this issue. Since the Froyo update I've had every Droid Incredible phone(the only droids at our facility) have this same exact issue. The phones will just randomly stop getting emails. But once the user goes into "Email" it refreshes itself and they started getting all of their emails. I even tried a different email app to see if there was something that at least worked. "Improved Email" seemed to do the trick until that too stopped getting emails all of a sudden too and the only way to reset that is to reboot the phone, and then all of the emails will come through on boot up. I am at a loss as to what is causing this. All of our other smart phones(non droid phones) are running fine. It seems as soon as the Froyo update hit these phones, email has been a struggle since.
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May 11, 2010
Any thoughts as to why an email sent on the Droid Incredible though an exchange server would not get received by the person it's sent to? I sent some emails this morning and for some reason the 2 people said they never got it. What can I check or verify so this doesn't happen again?
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Jul 5, 2010
I have a Moto Droid and just recently it stopped receiving e-mails (I assume phone calls and texts, as well though I never tested). I have 2 Comcast POP3 emails setup on my phone to sync every 30 minutes. Randomly, the phone will stop receiving e-mails--I can't manually sync and end up having to turn the phone off and on (not pulling the battery) to receive e-mails again. This happened with my old BB too. Does anyone know of a reason why my phone stops functioning properly?
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Apr 29, 2010
I have the D Inc and have a question. Is there anyone to create filters in Active Sync Exchange that filters out emails so they don't hit your Inc. I have a rule setup in Outlook that automatically sends an email sent by a specific email address to go directly to my deleted items in my Personal Folders in Outlook 2007. The reason why i ask is because on my BB Storm, I setup a filter that blocked these emails from going to my BB In box. I also remember on my Moto Q with Win Mobile I always also able to setup a filter as well. I work at a help desk with a ticket tracking system, the system sends an email for every ticket opened by the help desk to all help desk employees, so my in box can fill up quite quickly. I did notice that if I have Outlook opened up on my desktop these emails do not show up on my D Inc, but when I close Outlook (Like I did last night before I went home), they are showing up today on my Inc.
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Jul 6, 2010
After rooting, do you still have the ability to access exchange email, calendar, and phone book?
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Dec 31, 2009
I'm using the HTC mail app (and have also tried in the Gmail app) and want to send a message to 2 people who are not in my Contacts (and don't want to add them since this is a one-off type of thing). How do I do this? I tried typing in the first address and using a comma or a semicolon as the delimiter/separator before entering the second. I get an error saying that the address is not recognized.
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Dec 29, 2009
recently I've noticed that my droid recieves my emails all at once, one second there won't be anything in my inbox and the next second I'll have thirty emails, I really ntice it with facebook.
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May 25, 2010
Anyone else having this problem? It just started today, and I've rebooted twice. Still not getting my gmail to come in.
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Apr 6, 2010
I've set up Hotmail to be the default email account and has always seemed to work fine (although the sync doesn't always work - when read on the phone, then deleted on a computer, this is not reflected on phone, if that makes sense). However, recently have been having problems receiving emails. I've tried entering the password again; even tried deleting the account and re-setting it up. The former doesn't make any difference. The latter seems to work the first time (with every email coming up unread), but subsequently fails to refresh with new emails.
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Oct 19, 2011
When receiving text or emails it receives duplications? Where does the problem lay.
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Dec 10, 2009
I'm experiencing some strange phenomenon on my HTC Magic. I have disabled my 3G, so I only use 2G networks.
But on random times, not very often, I suddenly get a message, saying I have new unread Gmail email. When I look at my Gmail inbox, my inbox is totally up to date! I think this is very strange, because I had 3G and WIFI disabled when I retreived these mails. Can Gmail email be retreived via the 2G network? As far as I know, email can not be retrieved via GPRS or other 2G network.
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Sep 17, 2010
Just purchased the Fascinate, and so far seems like a great phone. One issue I am having and searching around I see others are also having this issue. Issue being that the phone is not retrieving emails (IMAP) from my servers? I have it set to five minutes and I have to manually get them. Does anyone know when there will be an update to fix this issue?
Also one other questions, when updates come out for this phone, are they automatically installed, or do I need to login in somewhere to download?
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