HTC Desire :: Phone Support Full Exchange Active Sync Policies?
Apr 14, 2010
So I read where the HTC Desire can be purchased as its unlocked. Will this work with ATT 3G? From what I have read it will be compatible on ATT 3g. Also does the Desire support full exchange active sync policies? I read somewhere where HTC has put all the necessary security policies in place versus the N1 that does not support.
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May 9, 2010
What is the easiest way to troubleshoot the Exchange Active Sync configuration on a HTC Desire? I cannot get it to work though I am using all the settings that our IT department has given me. The setup keeps saying, check your Exchange account settings. I am not even able to connect to the mail server. I am using Wi-Fi and I have a network connection so there is no problem with that part. Can I get a trace or similar that shows if there is the credentials that are not working or what is the causing the problem?
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Nov 26, 2010
I connect my DHD to the Exchange 2007 at works and it works great for the most parts, but weekly my contacts fail to synchronize. Mail and Calendar works fine, but when syncing contacts it says it can't connect to server. I then have to remove my account and set it up for scratch again. Then it works fine for a weeks or so. Anyone else with the same problem?
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Jul 1, 2010
I'm a new user of Desire. I was happy to receive the phone but there is something I can not do I want to access my Exchange server with Active Sync, but I have apparently to import a certificate from my IT service on the device. The certificates are .cer or .p7b Is there a way to import those certificates on the Desire?
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Jan 21, 2010
Is there a active-sync support in Android just like how we see in Windows Mobile. If so how can i programatically set configuration parameters.
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Oct 3, 2009
Does the Active Sync Exchange calendar allow you to invite attendees?
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Aug 31, 2010
Convert from Touch Pro 2 to EVO 4G. Wireless sync with an Exchange server for Outlook from my office. For some reason, I keep getting an Exchange sync error for Contacts only. Mail and Calendar work fine, but I do not see Notes and Tasks. I have not yet tried syncing usb with my computer (basically because I'm scared to try). I'm hoping someone will take pity on the newbie and help me out.
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Jun 8, 2010
Is anyone using Exchange ActiveSync with "As items arrive" enabled?I had it set this way yesterday and my battery was completely dead in 4 hours (with minimal use). Now, i have it set to check "Every 10 minutes" and my battery is at 60% after 7 hours of heavy use!! Incredible! I am using Exchange 2003 (hosted provider) and I've NEVER had a device do this. The devices always seem to last longer with "as items arrive" set - since it isn't syncing regardless every 10 minutes.
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May 2, 2013
is there a way to add exchange active sync on the rom i flashed on my galaxy cooper?
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Jun 21, 2010
Picked up the Incredible the day it was release and have had no issues what so ever. I rooted the phone last night, and today Exchange Active Sync will not let my phone sleep. If I remove my Exchange account, or simply disable active sync, then the phone sleeps.
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Jul 7, 2010
I am having a calendar problem Microsoft Exchange/Active Sync. Calendar items I enter in my Incredible show up on Outlook. Initially, my Outlook calendar items also showed up on my Incredible but those calendar items have now disappeared after about three days and any new calendar items entered in Outlook do not appear. Email works fine and contacts entered in either Outlook or the Incredible sync without a problem.
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May 3, 2010
I searched the Activesync threads and haven't found this issue, hopefully someone can help me out. I have Activesync working fine, able to receive and send emails, have all of my contacts and calendar items. Works flawlessly, other than the Company Directory. When I search for someone in the Global Address List using the Online Directories and then Company Directory I get the person, their email, Company and Title but no phone numbers. I have used a couple of iPhones and they return all the info and accessing the OMA page and searching returns all the info. Any thoughts? I looked at the logs on the OMA sever (also our OWA server) and show no errors in the Event viewer or the IIS logs and VZW was completely useless.
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Jan 11, 2012
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Dec 3, 2013
I am currently having an issue with most android devices in my work place where they are unable to authenticate with the exchange once connected over the wifi.
Breakdown:
We have 3 wifi networks.
1. General (Wifi authenticates over the domain)
2. Guest (Open wifi)
3. Mobile (Open wifi)
The below devices that we have tested give us an certification issue once they have connected to either the Guest or Mobile although they do work once connected to the General wifi or 3G/LTE.
Samsung Galaxy S4
Nexus Tabs
Samsung Tabs
All Apple devices work 100%
My Samsung S3 works 100%
Samsungs S4 Version:
Android version: 4.3
Baseband version: I9500XXUEMJ8
Kernel version: 3.4.5-1938685
Samsung S3 Version:
Android version: 4.1.2
Baseband version: I9300XXELLA
Kernel version: 3.0.31-836582
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Apr 29, 2010
I have the D Inc and have a question. Is there anyone to create filters in Active Sync Exchange that filters out emails so they don't hit your Inc. I have a rule setup in Outlook that automatically sends an email sent by a specific email address to go directly to my deleted items in my Personal Folders in Outlook 2007. The reason why i ask is because on my BB Storm, I setup a filter that blocked these emails from going to my BB In box. I also remember on my Moto Q with Win Mobile I always also able to setup a filter as well. I work at a help desk with a ticket tracking system, the system sends an email for every ticket opened by the help desk to all help desk employees, so my in box can fill up quite quickly. I did notice that if I have Outlook opened up on my desktop these emails do not show up on my D Inc, but when I close Outlook (Like I did last night before I went home), they are showing up today on my Inc.
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Dec 18, 2009
I wanted to set up my hero to get my mail from work and calender ect. We use outlook. The question I have is whats the difference between active exchange sync and just setting up outlook like you would set up yahoo, gmail ect... Sorry if this is a dumb question but I just never had to use exchange before so im very unfamiliar with it. What I have been doing is just syncing my phone via usb with my home outlook.
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Apr 29, 2010
Does the Incredible offer the full Exchange Support including Pin Lock, Remote Wipe without having to and get touchdown? That is the main thing that is going to keep me from getting it and staying with my iPhone.
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Oct 30, 2009
I know there's an EAS thread but I couldn't find a solid answer to this question - Does the Exchange ActiveSync implementation on the HTC Hero from Sprint support advanced security features of Exchange server mainly enforcing Pin Locking and enabling Remote Device Wipe via Exchange? I know iPhone does and the Palm Pre does after WebOS v1.1. I'm very interested in the HTC Hero but need to be able to connect to my corporate exchange server. It's a large company so I cannot have my device added to an exception list or anything.
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Sep 26, 2010
Is Exchange ActiveSync enabled by user? device? device type or device OS? I'm asking because I'm going to an employer who said they only support Exchange corporate email on Blackberry or iPhone. I just purchased a Samsung Epic Android phone under Sprint. As far as I now there is no Enterprise email plan for that phone. But it does run ActiveSync. Why would an employer limit the devices allowed to access email and can they really enforce that? Is the limitation usually a function of what devices can run Active Sync? Also, if they do allow my Android, what beyond entering the the user, pw and exchange server do they need to do on my phone? Can they put a policy on my personal phone?
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Oct 6, 2010
I've had a look around the forums but I'm struggling to find out how to change the colour of my active exchange calendar. I use Jorte on top of the stock calendar but it doesn't let me change the font colour as this is decided by the stock one.
My synced google calendars all appear in their relevant colours and if I change them online they will update accordingly. However everytime I create the active exchange its always orange and its not the easiest colour to read.
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Apr 16, 2010
I have configured this to push and its working fine in terms of sending and receiving emails. The main problem I have is that it loses sync with the exchange account. If I delete from the device it sometimes does not remove them from my outlook and viceversa. Has anyone else got this phone connected to an exchange 2003 server SP2 ? Also has anyone managed to get any other folders to sync other than the inbox ?
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Jun 15, 2010
I did a search but cant seem to find an answer. I finally got my work email set up through active sync. Is there a way to get the calendar events to show up on my google calendar? I use calendar pro which I love. I don't know if there is a work around or I am just not knowledgable enough to understand it. A for instance would be that my work email gives me an event or invite...it will show up on the phones calendar but not on my google calendar/events. (my google notification each morning may say "no events scheduled for the day" but phone calendar/calendar pro will show it)
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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Jan 27, 2010
I was wondering, what is this holiday return policy ive heard of? I bought my droid on dec 23 and might need to exchange it soon, does anybody know what i might encounter?
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Jul 7, 2010
I'm trying to set up the exchange sync to sync my work email to my Desire.I go through the setup and fill in the details as required but when I go to finish the setup I always get a message saying 'Failed to create the account. Please try again later'. I've tried lots of times but always get the same message. I've tried varying the information I've put in to see if that helps but no joy.Has anyone else had this problem?
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May 6, 2010
I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?
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Jul 17, 2010
My wife just got the Droid Inc, which was my first experience with the android os and I have to say, wow! I love it! My only issue is the Droid Inc doesn't support more than one exchange accounts and I have 6. I have read that the original Droid did support multiple exchange accounts, but haven't seen if the droid x does or not. Before I go through the trouble of ordering one and waiting on it to come in, can anybody confirm or deny if the droid x does support multiple exchange account and if so, is there a limit to that number.
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Jul 21, 2010
Just got a Desire and am happy with it except for the problem above. I've got my emails working fine on the gmail app, but for some reason when I try to sync gmail with ActiveSync exchange I keep getting 'authentication error'. Has anyone else had this problem or know how to resolve it? Also, anyone who's got it working could you let me know your settings? I think I'm using the correct ones but might as well check.
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Apr 14, 2010
I have the HTC Desire with Android 2.1. I sync it with exchange, but it tells me I have to have a "phone unlock code" to sync with exchange. This more or less ruins the phone for me, as I have to type a password EVERY single time the screen locks (or go to standby). Only way I can see around it is forwarding all my exchange mail + syncing all my exchange contacts and my exchange calendar with g-mail, but that is a rather poor solution I think : I have g-mail sync running as well, and that does not require me to have a "unlock password" Does anyone know a way to get around this annoying "you must have an unlock code to sync with exchange" issue?
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