HTC Hero :: Deleted All Phone Contacts
Jan 7, 2010
Just got a text message and noticed that the name didn't show up even though it was from a contact. Odd I thought. Just gone into my contacts and all phone contacts have gone. It's completely empty. If I show Gmail contacts they're still there.
I haven't touched the phone since this morning, when they were definitely all there (I know because I text a load of people and looked them up).
I've got them synced with Outlook at home I think so not a major disaster, but very very random and annoying how they've just disappeared.
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Aug 10, 2010
I'm having a real problem with my phone. My contacts are set up to sync with google which works fine. All my contacts are Google contacts. However, if I create a new contact (setting it as a Google contact), then when it syncs with Google, rather than creating the contact in my GMail account it wipes the contact from my phone.I can't be the only person experiencing this, is there a solution?
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Nov 22, 2010
I've lived with this problem long enough and searched for solutions to no avail, I hope someone here can help.
1. I create a new contact on my phone and select my googlemail.com when asked "create contact under account"?
2. I save the newly added contact details
3. I then synchronise the phone
4. The newly created account gets deleted from the phone.
For clarification I'm not saving it to the SIM nor to the phone memory, just to my googlemail account.I've read elsewhere that there might be a problem since google added gmail.com accounts in the UK. I now have 2 google accounts (gmail and googlemail) but in practice both seem identical, if I try to sign in to my googlemail account I end up in my gmail account so I doubt if this is the issue. I've tried deleting my googlemail account from my phone with the intention of replacing it with my new gmail account but I get the message that other applications rely on this account and that the only way to remove the account is to do a factory reset. If I create contacts in my gmail account off-line and synchronise my phone then these contacts appear on my phone as expected. It seems strange that this application should delete a newly added contact on the phone but that is exactly what happens. I know I'm not the only one whose experienced this but I've never seen a conclusive resolution, anyone here know how to solve this?
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Jan 8, 2010
I HAVE HAD MY HTC HERO FOR ABOUT 3 WEEKS NOW. TODAY SOMEONE TEXTED ME AND THEIR NUMBER DIDNT POP UP I WENT IN2 MY CONTACTS --> G0NE, EMPTY, THEY VANISHED <-- CAN SOMEONE PLEASE HELP ME I CALLED SPRINT THEY SAID THEY DONT NO WHAT TO DO?? I NO IM NOT THE ONLY VICTIM OF THIS.
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Aug 25, 2009
First of all, apologies if this is the wrong forum for this topic, I wasn't sure where to post it. But because it's not device-specific and, in a way, "sync" can be considered an app, i thought here would be my best bet. I've got a huge problem: Ever since I got my Magic, and because I didn't like the feature very much, I had the "sync contacts" option to off. I manually entered all the phone numbers & email I had, and was fine with it. Then, today, I thought "oh, wth, i'll turn contact sync so that my gmail will also have my phone numbers and they'll be safe". little did I know. For some inexplicable reason, when synchronizing ended, my phone had downloaded all my google contacts BUT it had completely wiped out my existing phone contacts. At the "view" option in contacts, under the "phone" contacts it shows 0, and it does not recognise my call log or my sms list as sent by known numbers. Oh, and my phone contacts (neither the ones I had before sync, nor the couple I just entered after all this) do NOT show up in my google contacts AT ALL. Is there any way at all to undo this? I want my phone contacts back!Also, is this some sort of bug or error or does sync reallly wipe out all your phone contacts? if so, WHY THE HELL does it do that? I thought synch would be upload phone contacts to gmail, download gmail contacts to phone, keep all of htem in both places. isn't that the point? Why did this happen? I'm pretty sure it never asked me if I wanted to keep my phone contacts or anything.
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Sep 16, 2010
Last night, my HTC Incredible randomly locked up -- went totally black, wouldn't respond to anything. After a few tries, I was able to reboot, at which point the phone still seemed to be having trouble (plain black background, clock and weather cutting in and out). After another reboot or two, the phone began to function normally, but all of my contacts that were stored in the phone (as opposed to Google or FB for HTC sense contacts) were deleted. There were approximately 5 random contacts in my "People" section, all seemingly imported from Facebook. Pictures and text messages were still on the phone, but the text messages were only associated with the phone numbers, not with the names. Additionally, when I tried to make a phone call, I got a message that my phone was not authorized. After speaking with Verizon, my phone's calling capabilities were restored. I also used backup assistant to restore most of the contacts to my phone (though for some reason the last time they were backed up was approximately 2 years ago, so I have no numbers that I've gotten in the interim. Does anyone have any ideas as to what happened to my phone, and whether there is any way to restore the contacts that I had before last night's crash? Also, is there any way to link all contacts with their Facebook profiles in one batch so that the pictures are matched up, or do I have to do this individually for each one using the "link" feature?
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Feb 11, 2010
My fiance and I both got the Eris last week, and we both got our contacts transfered from our old phones (hers was LG EnV Touch). We both had existing Gmail accounts which were setup by the Verizon techs at the store as well. The other day, she started telling me that she was getting this weird message on her phone "Too Many Contact Deletes" or something to that effect. I disregarded it as nothing, and carried on until tonight.
She called me freaking out that all her favorite people in her HTC Favorites Widget were gone, including me, and that my number just showed up when i called her, no name, no picture, just number. So I had her check her People list and she said they were all still there, except that all their Phone Numbers were missing. I quickly logged into her GMail account to confirm, sure enough, everyone was still there, but all the numbers were gone.
I did some research and found a little bit on the error message she got originally, but nothing about random deletion of contacts phone numbers. I still have her LG EnV Touch here with all her contacts, and am contemplating deleting all of her Gmail contacts, all of her Phone contacts and then importing the list into GMail, and syncing with the phone. Is that what you would do? I'm worried that this will happen again. What is this caused by and how does she prevent this in the future?
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Jan 29, 2010
I accidently deleted 44 contacts on google contacts. I still have them in my phone, as I don't have a data plan and the wifi wasn't enabled, thankfully.Now, I want my phone to get those contacts on the google contacts. Is it possible to do that?
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Aug 10, 2010
im new to android, I have a HTC Hero, few weeks ago i started installing different applications after a while it i got the error message about low internal memory, I played with the phone a little and deleted somethings, but now many of the application donot work but their icon are still showing up. but when i try to open them.
some software like google sky, notepad have disappeared. how can i get my phone back to the way it was before. i did a factory default data reset. but no help. please help me to get all my previews applications back.
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Jan 20, 2010
Can someone tell me if it is possible, to change my now phone contacts on Hero, to google contacts, so i can save all my contacts on my googlemail account.
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Jun 13, 2010
When I go to sync my contacts with my Gmail account my phone only registers only half my contacts. Here is what it is doing it shows some as google contacts on my phone and the remaining ones it shows them listed as phone. I cannot figure out how to fix this.
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Mar 11, 2010
There are 1000 people trying to get their phone contacts to become google contacts, but i want my google contacts to become phone contacts so i can get them to sync to my windows contacts.
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May 20, 2010
how do i do this? it only seems to import Sim contacts.
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Jun 21, 2010
Is there any way for me to get them back? Oh please, please tell me that there is. I was prepping my phone to transfer all of the contacts over. I spent a long time in Outlook updating the contacts. Then I deleted all of my phone contacts so that no "bad" info would flow back into Outlook. I hit sync, and viola all Outlook contacts are erased.
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Aug 11, 2010
I had too many contacts in my Gmail after importing from my Outlook address book. So, on my laptop, logged into Gmail (and the new WAY BETTER contacts section), I deleted about 900 contacts from the list. However, they seem to still be on my Dinc where I don't want to see them. Any thoughts on how to make sure the contacts in my Gmail account are the only ones that appear on my phone?
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Dec 30, 2009
I purchased a Droid 2 days ago and had the guy at the Verizon store import both the numbers from my old LG phone and also sync it with my gmail account. I never managed by Gmail Contacts so obviously I had a bunch of random people in there that I would never want to call. I figured the best way to do this would be to manage my GMail contacts and then synch it with the updated list. Unfortunately I accidentally deleted all of my Gmail contacts.
At the moment, however, I still have over 900 contacts in my phone? I'm not sure where they are from because Gmail is still supposed to be synching with my phone. Is there a way I can export what I have on my phone to my Gmail account and start over? Is there an app that can help me manage my contacts on my Droid?
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Feb 7, 2010
so when i was reconfiguring my gmail account and changed the login, it also deleted every single one of my contents and replaced them with contacts located in my gmail account. im pretty sure there isnt but is there any way to get the contacts back?
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May 9, 2010
I was trying to get rid of one of the contacts on the "favorite contacts" page (the page to the right of the home screen) and I inadvertently deleted the entire screen! Now I can't figure out how to get a favorite contacts screen back - it's just a blank page now. Can anyone help?
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Feb 25, 2014
Recently I deleted contacts out of my phone that I now need to retrive.
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Feb 19, 2010
I decided I wanted to delete my gmail account on my Droid Eris and add my primary gmail account. ex. went into managae apps and cleared data for account1 @gmail .com, then I reset up my phone with account2 @gmail.com. I just realized by clearing data, I deleted all of my contacts off of my phone. Luckily I went online and checked account1@gmail.com to see that all of my contacts were still there. How do I get them back onto my phone? Do I need to transfer the contacts from this account to account2@gmail.com? And how do I transfer them? Simply, how do I get my contacts into account2, my primary gmail account on my droid eris, and also back onto the phone?
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Feb 17, 2014
My Uncle is having Samsung Star mobile by mistake he factory reset his mobile & lost all contacts, pictures, sms etc etc everything in internal sd.
He never put any gmail account in it He dont have any back up also... So i want to know is there any other way to retrieve all contacts.
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Apr 1, 2010
This is my first post although I have been reading this forum for awhile. I just went from a Moment (too big and bulky) to the Hero.
After searching and reading Im coming to the sad realization that the Bluetooth does not function correctly on the Hero? I just wanted to do a simple transfer of the contacts from my Instinct to the Hero? I dont want to use Google or any other email. Im surprised because there was no problem transferring my contacts from the Instinct to the Moment using Bluetooth. Both the Moment and the Hero have the same Android operating system so why is this happening?
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Nov 24, 2009
When I got my new Eris, the Verizon guy offered to swap my contacts from my old phone to the new one (as usual). He did so. After getting home, I noticed he'd also downloaded all the accumulated contacts 9 mostly crap) from my Google Mail account as well. I went and deleted them all but now I keep getting a notification saying that I deleted TOO MANY? It then gives me three choices, one of which is delete them. The notification keeps coming back.
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Aug 5, 2010
i deleted my contacts by mistake pls help me to get them
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Feb 21, 2010
I entered in my gmail information to my new droid and it sync'd with my contacts on gmail, all 5 of them, 'deleting' my previous contacts. I say 'deleting' loosely because when I look through my contacts none are there, however if someone sends me a text it has them saved with their number. Is there a way to restore/retrieve my contacts?
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Feb 13, 2010
I have just bought a hero. i want to copy my contacts from old phone to hero, i have a new sim i want to use without any contacts saved on it. Any suggestions?
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Jan 28, 2010
More than half of my contacts are saved as phone contacts. How can I change/convert them so they are all saved as Google contacts?
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Nov 4, 2009
I transferred contacts from my old phone (Samsung Instinct). One of the numbers was a voicemail for another location. On the Instinct you put in the numbers with a pause in the string which allowed you to delay entry of saved access codes until the right time. Is there a way to do this on the Hero?
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Jun 13, 2010
Is there a way to transfer my Facebook Contacts into my people contacts? When I upgraded to 2.1, I forgot to sync a few contacts. The names show up, but as Facebook contacts and I want them as people contacts. Also, is there a way to delete Facebook contacts?
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Dec 13, 2009
I've got an old Sony Erikson which obviously has all my contacts on. I've just got the hero, and want to import my old phone book. I've put the old Sim card in the hero, but can see no way of copying the info off the Sim. I synced the hero with the old card in it to my pc. Will this have copied the info over, and do I just sync the phone again to have the info copied over. I notice that all my g mail contacts are on the new phone. I assume using g mail on it has just carried it over, but no phone numbers. Any advice on best way to do this, much appreciated.
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