Android :: All Phone Contacts Deleted After Sync?
Aug 25, 2009
First of all, apologies if this is the wrong forum for this topic, I wasn't sure where to post it. But because it's not device-specific and, in a way, "sync" can be considered an app, i thought here would be my best bet. I've got a huge problem: Ever since I got my Magic, and because I didn't like the feature very much, I had the "sync contacts" option to off. I manually entered all the phone numbers & email I had, and was fine with it. Then, today, I thought "oh, wth, i'll turn contact sync so that my gmail will also have my phone numbers and they'll be safe". little did I know. For some inexplicable reason, when synchronizing ended, my phone had downloaded all my google contacts BUT it had completely wiped out my existing phone contacts. At the "view" option in contacts, under the "phone" contacts it shows 0, and it does not recognise my call log or my sms list as sent by known numbers. Oh, and my phone contacts (neither the ones I had before sync, nor the couple I just entered after all this) do NOT show up in my google contacts AT ALL. Is there any way at all to undo this? I want my phone contacts back!Also, is this some sort of bug or error or does sync reallly wipe out all your phone contacts? if so, WHY THE HELL does it do that? I thought synch would be upload phone contacts to gmail, download gmail contacts to phone, keep all of htem in both places. isn't that the point? Why did this happen? I'm pretty sure it never asked me if I wanted to keep my phone contacts or anything.
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Aug 10, 2010
I'm having a real problem with my phone. My contacts are set up to sync with google which works fine. All my contacts are Google contacts. However, if I create a new contact (setting it as a Google contact), then when it syncs with Google, rather than creating the contact in my GMail account it wipes the contact from my phone.I can't be the only person experiencing this, is there a solution?
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Nov 22, 2010
I've lived with this problem long enough and searched for solutions to no avail, I hope someone here can help.
1. I create a new contact on my phone and select my googlemail.com when asked "create contact under account"?
2. I save the newly added contact details
3. I then synchronise the phone
4. The newly created account gets deleted from the phone.
For clarification I'm not saving it to the SIM nor to the phone memory, just to my googlemail account.I've read elsewhere that there might be a problem since google added gmail.com accounts in the UK. I now have 2 google accounts (gmail and googlemail) but in practice both seem identical, if I try to sign in to my googlemail account I end up in my gmail account so I doubt if this is the issue. I've tried deleting my googlemail account from my phone with the intention of replacing it with my new gmail account but I get the message that other applications rely on this account and that the only way to remove the account is to do a factory reset. If I create contacts in my gmail account off-line and synchronise my phone then these contacts appear on my phone as expected. It seems strange that this application should delete a newly added contact on the phone but that is exactly what happens. I know I'm not the only one whose experienced this but I've never seen a conclusive resolution, anyone here know how to solve this?
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Feb 21, 2010
I entered in my gmail information to my new droid and it sync'd with my contacts on gmail, all 5 of them, 'deleting' my previous contacts. I say 'deleting' loosely because when I look through my contacts none are there, however if someone sends me a text it has them saved with their number. Is there a way to restore/retrieve my contacts?
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Jan 7, 2010
Just got a text message and noticed that the name didn't show up even though it was from a contact. Odd I thought. Just gone into my contacts and all phone contacts have gone. It's completely empty. If I show Gmail contacts they're still there.
I haven't touched the phone since this morning, when they were definitely all there (I know because I text a load of people and looked them up).
I've got them synced with Outlook at home I think so not a major disaster, but very very random and annoying how they've just disappeared.
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Sep 16, 2010
Last night, my HTC Incredible randomly locked up -- went totally black, wouldn't respond to anything. After a few tries, I was able to reboot, at which point the phone still seemed to be having trouble (plain black background, clock and weather cutting in and out). After another reboot or two, the phone began to function normally, but all of my contacts that were stored in the phone (as opposed to Google or FB for HTC sense contacts) were deleted. There were approximately 5 random contacts in my "People" section, all seemingly imported from Facebook. Pictures and text messages were still on the phone, but the text messages were only associated with the phone numbers, not with the names. Additionally, when I tried to make a phone call, I got a message that my phone was not authorized. After speaking with Verizon, my phone's calling capabilities were restored. I also used backup assistant to restore most of the contacts to my phone (though for some reason the last time they were backed up was approximately 2 years ago, so I have no numbers that I've gotten in the interim. Does anyone have any ideas as to what happened to my phone, and whether there is any way to restore the contacts that I had before last night's crash? Also, is there any way to link all contacts with their Facebook profiles in one batch so that the pictures are matched up, or do I have to do this individually for each one using the "link" feature?
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Feb 11, 2010
My fiance and I both got the Eris last week, and we both got our contacts transfered from our old phones (hers was LG EnV Touch). We both had existing Gmail accounts which were setup by the Verizon techs at the store as well. The other day, she started telling me that she was getting this weird message on her phone "Too Many Contact Deletes" or something to that effect. I disregarded it as nothing, and carried on until tonight.
She called me freaking out that all her favorite people in her HTC Favorites Widget were gone, including me, and that my number just showed up when i called her, no name, no picture, just number. So I had her check her People list and she said they were all still there, except that all their Phone Numbers were missing. I quickly logged into her GMail account to confirm, sure enough, everyone was still there, but all the numbers were gone.
I did some research and found a little bit on the error message she got originally, but nothing about random deletion of contacts phone numbers. I still have her LG EnV Touch here with all her contacts, and am contemplating deleting all of her Gmail contacts, all of her Phone contacts and then importing the list into GMail, and syncing with the phone. Is that what you would do? I'm worried that this will happen again. What is this caused by and how does she prevent this in the future?
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Jun 13, 2010
When I go to sync my contacts with my Gmail account my phone only registers only half my contacts. Here is what it is doing it shows some as google contacts on my phone and the remaining ones it shows them listed as phone. I cannot figure out how to fix this.
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Sep 7, 2010
Just wondering if there is an app or a procedure to get your facebook contacts to automatically sync with your phones contacts as well as your google contacts. For instance if you add someone as a friend on facebook and they have their email and phone number filled out in their profile, that information would automatically be added to your phone. Is there a way to do that?
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Apr 28, 2010
Every time I add a new contact it goes under "phone". I'd like it to go under "Google" where it would sync and be done with, but I also would like the current 6 I have under "Phone" to go to "Google".
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Jan 29, 2010
I accidently deleted 44 contacts on google contacts. I still have them in my phone, as I don't have a data plan and the wifi wasn't enabled, thankfully.Now, I want my phone to get those contacts on the google contacts. Is it possible to do that?
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Aug 20, 2010
Since I got my Dinc back in June I have pretty much used AppBrain exclusively to install apps. If you know AppBrain, you know that your account automatically makes and saves a list of the apps you load. And you can sync this list with your phone to keep both current. It is also like a backup incase something happens to the apps on your phone. Well yesterday I was clicking my mouse faster than I was thinking and I deleted my "Apps on Phone" list from the AppBrain website. So my question is...If I run the "Sync with AppBrain" feature from my phone will it recreate the deleted "Apps on Phone" list on AppBrain or will it delete the apps from my phone
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Sep 15, 2010
My contacts aren't syncing from my phone to gmail.my phone is fully synced to gmail otherwise. Any help, is this a common problem? i need my contacts backed up.
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Aug 4, 2010
I have searched all around and no answer. I have many contacts that I got onto my phone through my simcard and I want to sync them with gmail. How do I do this? I have a Vibrant. The contacts are also synced to tmobile's online thing, but I don't like the interface.
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Dec 12, 2009
I have a gmail account with one set of contacts in it and my phone with the updated contacts in it. I want to delete all the contacts in gmail and put the ones from my phone into it. How can I do a one way sync from the phone to gmail.Also if I leave sync contacts with gmail checked I constantly get the too many contacts to delete error.
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May 6, 2010
so i exported all my contacts through the app (exportcontact) to an CSV file, i saved them to my PC, then i uploaded them to my Gmail account. everything went smooth and all my contacts showed up on my Gmail so i went ahead and deleted all my contacts on the phone..but now i cant seem to figure out how to get the contacts back on the phone. ive tried exporting file from Gmail and saved it, then tried to put it back onto my SD but i wont let me.(error msg, cant write onto disk i need to take my phone to telus and have the stupid crackling speaker replaced.
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Dec 5, 2010
I am unable to sync Phone Contacts with Sony Ericsson website (but the Calendar and Bookmarks are syncing).
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Dec 25, 2009
Here's the situation I have.
The GMail account I have and registered to my cell phone when I got it is an account I've had since the first few weeks GMail was in beta by invitation only over 5 years ago. Needless to say, I have hundreds of contacts in that account.
When I activated my Droid, they ALL came over. What a mess. The Verizon guy emptied my contacts on the phone and uploaded my phone book from my BlackBerry.
I want to sync my Droid's address book to a second gmail account I made just for this purpose, but I can't get them to sync over. How do I delegate my phone's contacts sync with that second Gmail account?
I added it under Gmail and logged in. Under Contacts > Accounts, that account sync is ON for contacts and auto-sync & Background data is checked.
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Apr 1, 2009
I want to implement SyncML on android. I want to sync my contacts and calendar on my server.Is it possible in android ? if yes then how ?. I am waiting your response.
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Jun 4, 2010
Just picked up my EVO from RadioShack. Now how do I get my contacts from my old phone (Samsung Instinct) over to the EVO? The Instinct has 'Mobile Sync', that was suppose to sync my contacts with Sprint's server. How do I sync my contacts to the EVO?
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Jul 9, 2010
For the life of me ,how do i sync contacts the are in my evo(saved under phone) to save in under gmail contacts in android? if its saved under phone,it will not sync with gmail
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Aug 31, 2010
I set up my Google account on my phone but my contacts do not appear in the "People" app. One solution I read was to check if the contacts were stored on the phone itself and not the Google account, however I checked and they are in fact stored under the "Google" option (People > View) When I click on the sub-option under Google ("Show auto Gmail contacts") then it shows *every* contact I've ever emailed in the "All" list, but it still doesn't show my groups that I've set up in the "My Contacts" list. So, how do I do this? All I want is for "My Contacts" to sync with my phone, not everything else.
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Jun 9, 2010
How in the world can I sync my contacts from my phone and yahoo?
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Dec 30, 2009
I purchased a Droid 2 days ago and had the guy at the Verizon store import both the numbers from my old LG phone and also sync it with my gmail account. I never managed by Gmail Contacts so obviously I had a bunch of random people in there that I would never want to call. I figured the best way to do this would be to manage my GMail contacts and then synch it with the updated list. Unfortunately I accidentally deleted all of my Gmail contacts.
At the moment, however, I still have over 900 contacts in my phone? I'm not sure where they are from because Gmail is still supposed to be synching with my phone. Is there a way I can export what I have on my phone to my Gmail account and start over? Is there an app that can help me manage my contacts on my Droid?
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Jul 2, 2010
After the update to Android 2.1 on my HTC Hero, like many other people, I had problems syncing my phone contacts to my facebook contacts. The process com.htc.bgp constantly force closed, and no linking could be made or is some cases only a part of the facebook contacts were synced. Different fixes has been suggested by users online but none of them worked. But after a lot of trying, a combination of these fixes finally solved the problem for me. Now all my facebook contacts are available to link to my phone contacts. Here's what I did and what you can try:
1. On your computer, go to Facebook Account Application settings. Remove applications Facebook for Android and HTC Sense. Log out of Facebook.
2. On your phone, remove any all Facebook programs or widgets you might have installed.
3. Go to Settings Accounts and delete your Facebook for HTC Sense account. The settings Background data should be checked and Auto-sync unchecked.
4. Go to Settings Applications Manage applications. Enter each of the following applications and click Clear data:
a. Calender
b. Calender Storage
c. com.htc.socialnetwork.accountmanager
d. com.htc.socialnetwork.provider
e. Facebook for HTC Snese
f. Gmail
g. Gmail Storage
h. My Uploads
i. PC Synchronization
5. Restart your phone.
6. Connect to the internet.
7. Start the Photos program
8. At the bottom there should be a facebook icon. Click it and log in to your facebook account.
9. Let all the contacts download.
10. Go to your contacts (People), and now your old Facebook connections should slowly start to appear, and you should be able to link the contacts to your facebook contacts. It might take a while but have patience!
Perhaps one or a few of these steps are not necessary, but at least its what worked for me and hopefully it will help some of you.
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Jul 7, 2010
My phone contacts aren't sync with my g mail account.Coming from Blackberry i used g sync? How can I do this with android?
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Jul 1, 2010
I am afraid I come up with a question that might be answered already. However, I am not able to find the particular forum thread helping me out.I just got my HTC Desire yesterday and managed to get my contacts on my gmail-account (in the internet). So far so good. My contacts are "safe" in my google-mail-account and I was able to export them as cvs.Now, on my HTC Desire they actually show up, if I choose "people" -> "menu and view" -> "Google".In the list of "view" I can also see my SIM Card (which says its empty and that is correct) and "Phone" which is empty as well. Please correct me if I am wrong:From what I think I see my contacts are on my internet googlemail account only and my phone is connecting to the internet to get them.But that is not I would want. I would want my contacts being synced between my phone (which is not necessarily connected to the internet all the time) and my internet google-mail account.Now, is there a way to bring those contacts on my phone (using the on board tools) so I can use them "offline" or am I misunderstanding the menu and the contacts are already "offline" on my phone marked as "Google" contacts?
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Aug 9, 2010
I have got froyo on my desire but i cant sync Google contacts. I can sync gmail and the calender.The error msg i get is SYNC IS CURRENTLY EXPERIENCING PROBLEMS. IT WILL BE BACK SHORTLY.
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May 15, 2010
If I add a contact to her phone the contact type is Phone and it won't sync with gmail-->contacts. When you are adding the contact under contact type the only options are Phone or Sim.Google sync is On.It syncs contacts added to Google fine.I have tried to change the contact type when I add a contact.The Q in short is how can we add contacts to the phone that will sync with google?
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May 9, 2010
I have read the search results, but just a simple question.When you sync items, phone/pda/pc etc, you get the oppertunity to choose which item takes priority if say mobile phone number has been changed in two devices.How does this work between google and my phone.I don't want to spend ages today getting my contacts just right on google via my pc to find they all go wonky when it syncs later on.
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