HTC EVO 4G :: Exchange Activesync Will Not Sync With Gmail / Gmail Push Extremely Slow
Jun 22, 2010
This is my first post on the androidforums. I usually just read what other people wrote, but I can't seem to find a related post for my current problem.I date someone overseas in S. Korea, and since there's no way to send text msgs in Korean from here, I talk to her using activesync with a gmail account. She can check emails on her phone from Korea, and my phone sends me notification everytime I get an email from her. Basically it's same as texting except it allows me to type in Korean and doesn't cost a dime.For the reasons mentioned above, saving battery life isn't much of an option for me. I need to have activesync or gmail push running instantly. I tried using "check email every 5 minutes", but just imagine having to stay idle for 5 minutes everytime you text with your friends.
As of today, gmail push on android seems to work with 5 - 30 minutes delay (or manual refresh). However, Exchange Activesync will not even allow me to sync gmail (Different errors every time even though I'm putting the same information; gmail address,m.google.com as server address, username & password). I thought activesync just allows me to use "gmail push" on HTC mail app, so I don't quite understand why gmail app works (despite the lag), but activesync won't even let me sync my mail. Activesync last worked on 06/17/2010.Also, gmail push works with no lag when I'm on wifi. Is this normal?I'm starting to think there's a problem with the Sprint network or my phone. Gmail push also works instantly if my 3G bar is white. If it's greyed out, no emails come until the 3G bar turns white. Now I have to turn on AIM or MSN messenger to keep the data flowing and manually keep the 3G bar white. Then gmail push comes instantly. It's pretty ridiculous because the battery then lasts about 2-4 hours.
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Sep 28, 2010
On Epic Android 2.1
Just yesterday I configured my primary gmail email on a Samsung Epic using Exchange activesync.. It was working and syncing very fast. Except for some VERY IMPORTANT missing features : Default send From, Send From dropdown for all emails in my gmail account and Reply From the original recipent - I was at least happy to get push gmail.
However, today, in an attemp to find some way to send emails as my other domains on the gmail account I deleted that gmail account from the Phone and attempted to configure the secondary account via ActiveSync with something like googleme@mydomain.com... when that did not work (got loading message at the end and it never came back), I presumed you can't do that.. but now I can't even add the orignal gmail acccount back in with Exchange activesync. Same endless loading message ???
so I gave up and let it automatically add gmail account - smtp with 30 minute get sync. Errr.
Did I break something? I'm still able to authenticate into my google account as the gmail primary and the secondaries from the web.
Did I change something on the googl eacoount to cause this? I did add a 3rd email and also made it the default send as on the web client - though that has no bearing on the Android email client.
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Jul 21, 2010
Just got a Desire and am happy with it except for the problem above. I've got my emails working fine on the gmail app, but for some reason when I try to sync gmail with ActiveSync exchange I keep getting 'authentication error'. Has anyone else had this problem or know how to resolve it? Also, anyone who's got it working could you let me know your settings? I think I'm using the correct ones but might as well check.
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Apr 30, 2010
I haven't seen an follow up to this thread about using ActiveSync to get Gmail push to the HTC Mail app.
Just to share my experience, I setup ActiveSync for Gmail using the instructions posted in that thread, then setting the frequency to "as items arrive". I now get my Gmail litterally within 5-10 seconds of actually receiving it. In fact, I just tested it out by sending myself an email on my computer, and my phone beeped within 5 seconds.
Looking at my phone without any extra processes running, it doesn't seem to be "scanning" or trying to pull email every so often. Maybe I'm wrong, but this seems like a legit real time Gmail "push" to my phone. I'll have more info on battery life over the weekend, but for now this works great.
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Nov 23, 2012
I'd like to use my gmail account connected via exchange activesync. I set that up with various email apps and it works nicely.
The only problem is that I don't use my gmail address as my known email address. I have an alias that points to gmail. When I email people, I want that alias to show as the email and reply to addresses.
When I have everything set up via IMAP/SMTP, I'm able to do that with K9.
Unfortunately, when connected via the Activesync way and I send mail, it always shows my gmail address to the recipient.
Is there any way/app that would allow me to do what I want? I do have my alias set up as a send mail as option in the gmail web interface.
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Jun 28, 2010
I'm on the latest DC rom and gmail push was working fine till today. Is it just me or is it not working or working slow for others?
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May 9, 2010
Gmail.is supposed to be pushed to the Incredible correct? I am using the HTC mail widget for my pop work account and the gmail icon for gmail. But email seems much slower to reach the gmail account. Also when I send emails out the.gmail takes considerably longer.
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Mar 18, 2010
Is anyone else seeing slower push from Gmail? Its taking 20-30 minutes for me to get my email on my droid over the last 2 days. I haven't downloaded any new software but have gone to getting email within minutes to getting email within 30 minutes if I am lucky.
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Jun 11, 2010
I know how to use google and search, but I still like personal feedback incase I missed something.Rooted with Unrevoked. Overclock Widget battery life tweak and the google talk/flickr/other battery tweaks. I'm going on 16 hours today with normal usage and the tweaks - Anyhow, yesterday and prior to that gmail and gvoice push was instant, but today and last night it's been slow and often never even comes unless I go to the app and update it manually. I do have ATK installed, but turned the auto kill to off and only use it when the bloat-sprint apps get running. So don't flame about that.Also, I changed the notification sound on each account and now I hear the set sound (quagmire app) and the android default after - when a push actually comes through.I can't find any settings that I unchecked that would make it not update as fast or at all (been back though all of them), but perhaps something else is screwy - I do have gmail and gvoice tabs open on 1 to 2 computers all day, if that would do it.And I guess I can't use data (unless it's wifi or 4G) while I'm in a phone call? Which really sucks because I like to do data related stuff while I'm talking to family and people who just blaber on and on. Miss that about my iPhone but other than that, I'm sold on android - 9 people I know got the evo already.
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Apr 29, 2010
I just got my incredible today, have it setup with my gmail. Something I noticed is my emails take anywhere from 1-5+ minutes to pop up on my phone. This is my first android so I don't know if something is wrong. I have sync enabled, not sure what else it could be.
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Jan 15, 2014
My Verizon Galaxy S3 with Cleanrom Seven installed stopped automatically syncing my gmail. I can manually refresh my mail, but it does not sync automatically despite the sync being enabled. I've also wiped data, removed my google account, and even done a factory reset without restoring any google data...and although it occasionally works temporarily, it always stops working. If a factory reset won't fix it, I don't know what to do anymore.
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Jun 21, 2010
I'm new to the forum, new to Android, and new to Evo here I've had this phone for a few days now and it's sweeeet, but today I've been noticing that of the few devices I have around my place, the Evo is always the last pony across the line when it comes to getting updates to my Google services (GMail, calender, etc). I would have no problem accepting it as an issue with Google's servers or something like that (as described in similarly titled posts here), but it just seems too odd that other devices get updates nearly instantly, and the Evo consistantly lags behind. Is this a known issue? Are there any optimizations to look into? Where might I comb through the phone's settings to make sure everything is set up as it should be?
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Jun 14, 2010
I'm one who has not bought into all the iPhone and ipad Apple hype. And now that AT&T announced they would limit there data plans I'm even less of a fan.
So I've been using my corporate Blackberry.. I rarely surf on the phone - if ever to just use it to quickly prove a point or get some basic GPS navigation. Basically I use it as a phone, email device and calendar. Occasionaly to take a picture too.
I've not been too excited to change until now.
I understand the Evo can be used as a mobile hotspot at 4g? WOW! Anybody using it to serve wifi for a PS3 online game from it ? does it really work?
What about corporate push email? Will it work with Exchange ActiveSync to keep my Outlook email and calendars current on the phone? What about Gmail and yahoo push email? Will pushing emails from these three servers drain my battery?
How widespread is the Sprint 4g network? Any chance of getting 4g in places like Gainesville, FL, Macon, GA, Helen, Georgia?
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Dec 24, 2009
If I turn off the gmail sync to save battery, is there a way to have it refresh on it's own every hour or so, or is it all or nothing? Either push or manual.
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Sep 17, 2010
My gmail won't push with Google sync in X10, definitely have no problem with the sync settings (all ticked), and tried to clear the data in Gmail and even a factory reset, but still no push. I then tried Moxier coming with the X10, surprisingly Gmail push works in it, and a very good function in Moxier is that you can customize the periods of pushing and polling mode within the day. But I still want to know why Google sync does not work in my X10, any other people have similar problem? I actually have a Moto Quench, which could push Gmail in the beginning, but suddenly stop pushing without a reason. Finally, can someone explain how the Gmail push works in Moxier. As Moxier is based on Microsoft Exchange server, I wonder how Microsoft Exchange server synchronizes with Google, is Gmail built based on Microsoft Exchange server?
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Sep 4, 2010
I use Microsoft Outlook 2007 as my MAIN email and calendaring software. I will be accessing my mail and calendar via Outlook on my office PC for the vast majority of time.
My main email accounts are currently configured as POP3 but are also configured to leave copies of messages on the server for 30 days, which allows me to check new messages via my ISPs webmail when out of the office.
I have considered changing to IMAP for my main email account but have purposely avoided it up to now as I have a huge number of mail folders and messages my Outlook pst file is currently 7.2GB. A lot of those are for archive reference and I dont need to see them on other devices BUT, as I understand it, IMAP does not let me only select certain folders to mirror and sync between different devices (it must sync all of them) so I feel it would be unwieldy to use IMAP on my account. (If anyone knows of a way to set IMAP to only include specific folders please let me know!).
I do have a Google Mail account already, but rarely use it its just there as a back-up account. I�ve NOT as yet imported my Outlook contacts or calendar into my Google account.
Now I know that I can use HTC Sync to sync up my Contacts and Calendar, but what I�ve read suggests that the phone works best when you sync it with your Google account. I COULD of course import my Outlook Contacts and Calendar into my Google account, and I COULD also use my Gmail account to check mail from my main POP3 accounts. However, Im unsure about going down that route as Im worried that might confuse things, cause conflicts, or cause double-work for me when I update my contacts or calendar from Outlook or from Google. Are there possible problems with going down that route?
Secondly, Im very intrigued to have read that Gmail is more efficient for the phone as Ive read it works as a push email service. That is, I dont need to check my mail by doing a send/receive from my phone either manually or automatically at set intervals, but that Gmail will just automatically PUSH new emails to my phone as soon as they arrive. Is that correct?
If it is correct it sounds good, but does that mean my phone must be or will be permanently connected to the net? As I don�t use my mobile that much Im on a Pay-As You-Go service so need to ensure my phone is ONLY connecting to a data connection when I need it to. Will I be able to work-around this?
I know HTC Sync doesn't transfer Outlook Notes or Tasks. Has anyone found, or can recommend, an app that will do that for me?
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Jul 26, 2010
Has anyone managed to get push emai doe their hotmail/live accountl using the unoffical Hotmail Exchange Activesync? If so can you please share the settings.
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Aug 26, 2010
I was just tinkering with my Droid Incredible's "Accounts & Sync" and I am confused about something. With the Gmail app, there is no option to designate how often to check do for messages because it's a push email client, good. But when I check my settings for Exchange, I am given options to select how often to sync. I was under the impression that Exchange ActiveSync is a push email service, meaning I shouldn't need to designate when I want it to sync because it pushes vs. pulling. Am I missing something here?
I am running 2.2 froyo under SkyRaider 2.5
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Jul 19, 2010
I boot the phone. Exchange push works great. No issues. If I turn on WiFi, I can still send and receive but push is slow or does not work...I have to manually refresh. If I turn WiFi back off, push still does not work consistently until I reboot the phone.
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May 28, 2010
Has anyone had the problem of the exchange/activesync not pushing email like it should after the phone goes to sleep?
If the phone is awake than I don't have any problems. Email comes immediately and quickly. If it falls asleep for more than 10 minutes or so it'll push email a good 10-15 minutes late.
I read a couple people had similar issues and the only advice people gave was to ensure that the mobile network box was checked on. People also said to ensure "enable always-on mobile data" is checked as well. Both are but I'm still having these issues. It happens with both the regular exchange interface and I also tried touchdown but it does the same thing.
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Aug 17, 2012
I have a common quesiton about synchronising my gmail and Exchange (work) account with my HTC Desire HD Android Version 2.3.5
At the moment I synchronise my gmail accoutn with mail, calender, tasks and phone directory.
For future use I want to synchronise with Exchange from work, even the same functions like gmail.
For gmail I use the given gmail-mail program which is implemented with Android.
For Exchange I'd like to use the "Mail" function which is also a standard tool from Android.
My question:
1. I've seen that there is the possibility to show or not show different calenders, phone books etc. When I creat the Exchange additionally to the gmail account, is there a complete new calender built with the Exchange rules or does it use my gmail calender? The same for phone directory.I want to avoid that the two accounts will be fully mashed in the future. So, if I quit my workplace I want to delete the Exchange account and all work information will be lost but not my personal gmail account, settings and personal data like calender, phone directory etc.
2. Is the Exchange completely separated to the gmail account?
I'm a littel bit frightend to configure the Exchange accoutn because I don' want to mix up the two accounts.
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Sep 28, 2010
I use outlook. I had a pop3 account, and I was able to sync contacts and calendar via companionlink. This went thru my gmail account. I changed over to Exchange. My phone and outlook are now in sync, however, my gmail calendar is not getting updated? All my calendars are turned on to show and to sync?
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Sep 6, 2010
Does this program to auto sync with exchange and gmail, and if yes, how do i set it yes (its not on the list of folder poll check frequnncy)
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Jul 30, 2010
I have been reading up on the concept of push email, and how it's supposed to be a huge battery saver (since in theory, the phone would only receive a notification of an e-mail, and not the actual e-mail itself). I have also been reading up on how the "Gmail" app's version of Push email is not the same as other Push e-mail software, in that it requires the phone to "Sync" whenever an e-mail hits the Gmail server. As a result, whenever I would try to turn Auto Sync off (supposedly to save battery), I would no longer be able to get my e-mail notifications in real time.
With this in mind, I attempted to find another application that would enable me to use Push email for my Gmail account, without having to "Sync" with Gmail's server. After messing around for a bit, I found that I could manually input my Gmail account info (Incoming Server, Outgoing Server, Username, Pass, Etc.) into the stock "Email" app that comes with the X. Once this was done, I was able to enable "Data Push" in the "Email" app's Settings menu (as well turning off any Polling intervals). By doing this, I was able to receive new Gmail notifications through the "E-mail" app, even when Auto Sync had been turned off. As a bonus, I received them around 15 seconds faster than I did with the "Gmail" app's version of Push.....
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Jan 31, 2010
I use the Gmail app for my business email. My email is pushed, and all is well. I have a personal Gmail account that I set up with the stock HTC email software. It just polls at whatever time frame I tell it. I don't like that. I want it to push.
Any way to make it push?
I'm not interested in forwarding my personal email to business, by the way.
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May 14, 2010
im not an expert on how push email works, but my understanding is that gmail messages should appear on my phone without me having to refresh or manually sync the gmail app. for a reason unknown to me, sometimes this works and sometimes it doesnt. at night, i shut down wifi and the mobile network to conserve battery and start up the mobile network when i leave for work in the morning. i get notification of new yahoo email, thru the htc widget, almost instantaneously, yet gmail doesnt come thru until i manually sync the gmail app. then during the course of the day, sometimes gmail messages get pushed right thru and other times not at all until i manually sync the app. meanwhile my yahoo mail comes thru flawlessly.
considering gmail is supposed to push and the htc widget does not, this is the opposite of what i expect. as far as settings, i have auto sync enabled for both the device and for the gmail app. while i always assume user error until proven otherwise, in this instance i think i have all the correct settings, which makes sense considering sometimes gmail does get pushed. its just erratic and unpredictable. anybody got any ideas what's going on here?
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Sep 14, 2010
anyone else having issues in getting their corp email? My activesync started acting buggy yesterday. I've restarted the phn several times already and also deleted the account and added it again 4 times already. It doesn't want to sync.
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Jan 14, 2010
I have noticed that Gmail is taking a little bit longer to sync, if it syncs at all. I have had to use the manual refresh in my Gmail app to populate mail most of the day today.I have run some tests, and it appears that Gmail will sync in random amounts of time. Sometimes 5-10 minutes, sometimes more than 15 minutes. Up until yesterday, it was almost instantaneous.When I send mail, or change labels, or delete mail on my Droid, the changes are noticed on my Gmail account within a minute or just like normal. It appears to only be a problem with fetching new mails.I have cleared the Gmail app cache, I have turned off sync - rebooted my phone - turned sync on again everything I can think of.
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May 8, 2010
Is anyone else having problems with a gmail account and activesync? It had been working fine. A few hours ago, I kept getting errors. Finally deleted the account and recreated it, but then when it tries to sync, it just syncs forever and never finishes. I am only trying to sync the email, not the calendar and contacts.
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Jun 7, 2010
You guys with a separate exchange work email and personal gmail account. Do you have to setup the exchange mail on HTC�s mail app and gmail separate on the gmail app?
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