HTC Desire :: How To Sync Gmail In Activesync Exchange?
Jul 21, 2010
Just got a Desire and am happy with it except for the problem above. I've got my emails working fine on the gmail app, but for some reason when I try to sync gmail with ActiveSync exchange I keep getting 'authentication error'. Has anyone else had this problem or know how to resolve it? Also, anyone who's got it working could you let me know your settings? I think I'm using the correct ones but might as well check.
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Jun 22, 2010
This is my first post on the androidforums. I usually just read what other people wrote, but I can't seem to find a related post for my current problem.I date someone overseas in S. Korea, and since there's no way to send text msgs in Korean from here, I talk to her using activesync with a gmail account. She can check emails on her phone from Korea, and my phone sends me notification everytime I get an email from her. Basically it's same as texting except it allows me to type in Korean and doesn't cost a dime.For the reasons mentioned above, saving battery life isn't much of an option for me. I need to have activesync or gmail push running instantly. I tried using "check email every 5 minutes", but just imagine having to stay idle for 5 minutes everytime you text with your friends.
As of today, gmail push on android seems to work with 5 - 30 minutes delay (or manual refresh). However, Exchange Activesync will not even allow me to sync gmail (Different errors every time even though I'm putting the same information; gmail address,m.google.com as server address, username & password). I thought activesync just allows me to use "gmail push" on HTC mail app, so I don't quite understand why gmail app works (despite the lag), but activesync won't even let me sync my mail. Activesync last worked on 06/17/2010.Also, gmail push works with no lag when I'm on wifi. Is this normal?I'm starting to think there's a problem with the Sprint network or my phone. Gmail push also works instantly if my 3G bar is white. If it's greyed out, no emails come until the 3G bar turns white. Now I have to turn on AIM or MSN messenger to keep the data flowing and manually keep the 3G bar white. Then gmail push comes instantly. It's pretty ridiculous because the battery then lasts about 2-4 hours.
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Nov 23, 2012
I'd like to use my gmail account connected via exchange activesync. I set that up with various email apps and it works nicely.
The only problem is that I don't use my gmail address as my known email address. I have an alias that points to gmail. When I email people, I want that alias to show as the email and reply to addresses.
When I have everything set up via IMAP/SMTP, I'm able to do that with K9.
Unfortunately, when connected via the Activesync way and I send mail, it always shows my gmail address to the recipient.
Is there any way/app that would allow me to do what I want? I do have my alias set up as a send mail as option in the gmail web interface.
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Sep 14, 2010
anyone else having issues in getting their corp email? My activesync started acting buggy yesterday. I've restarted the phn several times already and also deleted the account and added it again 4 times already. It doesn't want to sync.
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Sep 28, 2010
On Epic Android 2.1
Just yesterday I configured my primary gmail email on a Samsung Epic using Exchange activesync.. It was working and syncing very fast. Except for some VERY IMPORTANT missing features : Default send From, Send From dropdown for all emails in my gmail account and Reply From the original recipent - I was at least happy to get push gmail.
However, today, in an attemp to find some way to send emails as my other domains on the gmail account I deleted that gmail account from the Phone and attempted to configure the secondary account via ActiveSync with something like googleme@mydomain.com... when that did not work (got loading message at the end and it never came back), I presumed you can't do that.. but now I can't even add the orignal gmail acccount back in with Exchange activesync. Same endless loading message ???
so I gave up and let it automatically add gmail account - smtp with 30 minute get sync. Errr.
Did I break something? I'm still able to authenticate into my google account as the gmail primary and the secondaries from the web.
Did I change something on the googl eacoount to cause this? I did add a 3rd email and also made it the default send as on the web client - though that has no bearing on the Android email client.
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Jun 23, 2010
I got my HTC Desire last week and Synced it with our Kerio Mail Server 6.7.0 patch 1. Had to add the line to allow unsupported devices as it was giving some connection issues and then worked fine after that. The problem has been with the syncing of the contacts. It syncs fine for about the first few syncs and then it gives an error on the phone "failed to connect to the server" But it syncs mail and the calendar perfectly. The issue is that the syncing of the contacts is second on the list of 3 items to sync as per the phone. So it syncs mail first - fine, contacts second - error and then calendar - fine. I removed my contacts from my mail on the server and it still didn't update on the phone. So wasn't communicating with the server as per the error. If I delete my contacts on the phone, it then connects fine to the server and I get my contacts back. Works fine for about a few syncs and then without adding or deleting any contacts I get the error message back.
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Jun 11, 2010
I set up an exchange activeync account on my new HTC desire. I encounter a strange behaviour with it. After synchronizing it shows only few folders from my mail box (around 5) where i got around 50. I tried to delete the account and recreate it -> no change I give a try to Touchdown app, and it retrieve all folders. I don't want to use another app than the one given with my HTC, so here is why I post this topic.
FW : 2.1 update1 software : 1.21.405.2 language FR
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Sep 2, 2010
Has anybody got this working? I still get the message I should try again later.
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Jun 2, 2010
I'm trying to get my HTC Desire syncing email with my company's Exchange 2007 server, but I'm getting an "Error when doing SSL" error when I hit the "Sync now" button under "Accounts & sync". My searches on the forums seem to suggest that this issue usually arises when you use a self-signed SSL certificate, but my company uses a certificate signed by Comodo, so I would have thought that would be fine. Workmates using iPhones don't have any problems connecting to Exchange, so I'm left scratching my head as to why I'm having this problem.
It's also a little weird because, when I enter my username, password, server name, etc. it seems to update my mail alright the first time, but then comes up with this error every check after that, and always fails to sync my calendar and contacts.
Do Android 2.1 phones not come with the root certificate for Comodo or something?
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Jun 6, 2010
Im having some trouble with exchange activesync over the air. I have it set to dl my mail and calendar but if i access that mail account from elsewhere with webmail all of a sudden my phone will not sync anymore.
If i delete the account off my phone and reset it up it works again, but only until i use it elsewhere and then no more sync...I use the mail widget too.
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Apr 21, 2010
I can't seem to connect to Exchange to sync my emails. I have gone through the manual setup process and checked all the settings are correct. I verified account information fine but then i get to the Exchange ActiveSync Settings page where i have to select the data i want to synchronise - contacts, email, calendar.
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May 8, 2010
I am getting my HTC Desire next week and I am moving over from a jail broken iPhone. Now can the desire let me run two Exchange ActiveSync accounts? I use one for work and one for home. Can it do it or is their a 3rd party application that will let me do this?
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Sep 20, 2010
Now hotmail supports PUSH email I figured I'd give it a go on my Desire but everytime I add the account, I always get an error message saying:
[Quote]
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May 9, 2010
I have problem with calendar on my HTC desire. Sync with ms exchange works fine, but I can't add new exchange event on the phone. It is strange becouse I can edit exchange calendar entries (synced from PC). Has anybody got an idea how to fix it?
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Nov 13, 2010
I have a brand new Desire HD. Up until 2 days ago, everything was working perfectly with my Outlook Exchange Account on the native Android Mail application. Running Android 2.2
Since then, there is something wrong with our Outlook certificate, and when I launch Outlook on my PC, I get a message that the name on the certificate is not valid. Ok, fine. So on the PC, I press "OK" and I am off and running.
On the Desire, I still get email, but if I try to SEND and email, it neither reaches the recipient, nor does the email end up in the "Sent" mail folder. When I go to "Accounts and Sync" and look at the Exchange account, I also see that i have a sync protocol error on Contacts syncing.
Now, I have installed Touchdown, and I CAN send email from here. Also, I have a friend who has an older Android phone that does not seem to be affected in a similar fashion connecting to the same exchange server.
Problem: The Touchdown app is kind of a pain from a user interface standpoint when you try to edit a contact. and it costs $20. And, I really prefer the native Mail widgets and stuff.
I am stuck using Touchdown at the moment so that I can send and receive emails, but I am hoping to find a workaround. Our IT people are working on the certificate problem, so maybe that will help. HOWEVER, I cannot afford to be without email every time there is a certificate problem.
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Aug 17, 2012
I have a common quesiton about synchronising my gmail and Exchange (work) account with my HTC Desire HD Android Version 2.3.5
At the moment I synchronise my gmail accoutn with mail, calender, tasks and phone directory.
For future use I want to synchronise with Exchange from work, even the same functions like gmail.
For gmail I use the given gmail-mail program which is implemented with Android.
For Exchange I'd like to use the "Mail" function which is also a standard tool from Android.
My question:
1. I've seen that there is the possibility to show or not show different calenders, phone books etc. When I creat the Exchange additionally to the gmail account, is there a complete new calender built with the Exchange rules or does it use my gmail calender? The same for phone directory.I want to avoid that the two accounts will be fully mashed in the future. So, if I quit my workplace I want to delete the Exchange account and all work information will be lost but not my personal gmail account, settings and personal data like calender, phone directory etc.
2. Is the Exchange completely separated to the gmail account?
I'm a littel bit frightend to configure the Exchange accoutn because I don' want to mix up the two accounts.
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Sep 28, 2010
I use outlook. I had a pop3 account, and I was able to sync contacts and calendar via companionlink. This went thru my gmail account. I changed over to Exchange. My phone and outlook are now in sync, however, my gmail calendar is not getting updated? All my calendars are turned on to show and to sync?
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Sep 6, 2010
Does this program to auto sync with exchange and gmail, and if yes, how do i set it yes (its not on the list of folder poll check frequnncy)
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Jul 28, 2010
I bought the Evo for my personal use. However, I was looking at an FAQ this morning on my company's IT site on supporting Android devices thinking it might be a possibility. Currently personally funded Blackberry, iPhone and Windows mobile devices are supported for connection to our Microsoft Exchange email services.
I noticed the following in an FAQ in regards to Android support, is this true? I thought the Evo supports ActiveSync?
Question: How can I access my corporate email on my Android device?
Answer: At the moment, XYZ does not support Android due to its lack of ActiveSync support (access to Microsoft Exchange email). When/If this option becomes available, updates will be posted through the Mobile Device website.
Question: When will Android be an option for users?
Answer: XYZ has decided that we will not support the Android for corporate email at this time. If/When Android supports ActiveSync we will re-evaluate.
Question: How about if I have a personally funded Android phone?
Answer: Presently, corporate email access is not available for any Android devices due to its lack of ActiveSync support (access to Microsoft Exchange email).
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Jan 27, 2010
ActiveSync has been working just fine with our Exchange Server 2007 for the past 6 months. However, today we updated from 2007 to 2010 server and the server address changed from exchange.xxxx.com to remote.xxxx.com and I cannot figure out how to change this on the settings. The only thing that it will allow me to edit is the password. I press on the server address and it will not do anything. I have deleted the account on my phone and re-entered it hoping that it will let me edit manually. I get the error message, "Your microsoft exchange server account does not have permission to synchronize with your current settings. Contact your exchange server admin". I made sure the spelling is correct and our Admin is well, not up to the challenge.
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May 7, 2010
I cannot attest to pin lock or remote wipe, but basic syncing of exchange e-mail calendar and contacts continues to work after I downgraded my $45 plan to the $30 plan yesterday. Haven't had a call from the Exchange police yet. Just an FYI in hopes to save a few people some money.
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May 27, 2010
I use Exchange as my email client & I have used Exchange ActiveSync to connect. Everything is working well apart from when the phone has been in-active & is locked I am required to enter my Exchange password to unlock. This is required to use the non Exchange functions also, as you might imagine this is very tedious.
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Aug 27, 2010
When using various 2.2 leaked builds or cooked ROMs, I had problems with activesync behaving properly. I even loaded and rooted the leaked 'official' Rom that came out yesterday and it didn't sync right. Constant sync, sync errors, etc. I reverted back to 2.1. I downgraded to 1xx radio and original hboot today in hopes that the actual ota will not have the same 2.2 ActiveSync issues I had with cooked builds. I am now thinking that if the official I had yesterday wasn't right the ota won't be any different. Is there a known problem with 2.2 having activesync issues? Do I want to not upgrade to 2.2 until this issue is revolved?
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Jun 25, 2010
I just got my first Android phone, a Motorola Milestone with Telus. I use Exchange 2007 and setup activesync with the builtin email client and it works great, however, the view is one folder at a time. I have many rules setup to move emails from specific sources to specific folders since I receive a lot of email in a day from many different clients and vendors. The problem I see is that I have to manually switch from one folder to another and hit refresh to see new emails in the subfolders.
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Nov 19, 2010
Is there an email.apk or alternate method of removing the security pin/pattern lock that's forced when you configure Exchange ActiveSync in Froyo? I found something on XDA, but it was earlier in the year and i believe it was only for 2.1. LockPicker is only for 2.1 also. I'm rooted running Myn's RLS3 ROM if that information is needed...
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Jul 7, 2010
I'm trying to set up the exchange sync to sync my work email to my Desire.I go through the setup and fill in the details as required but when I go to finish the setup I always get a message saying 'Failed to create the account. Please try again later'. I've tried lots of times but always get the same message. I've tried varying the information I've put in to see if that helps but no joy.Has anyone else had this problem?
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May 6, 2010
I've been having an Exchange sync error but don't how to find more dettails of the actual error, was working fine until yesterday and am told nothing has changwed on the serverside.the error I get is "Sync protocol error".Has anyone seen this before?
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Jun 5, 2010
I've set up Exchange Activesync on my Evo, and the calendar seems to sync fine. However, I'm not getting any reminders in my status bar even though they are enabled on the calendar settings.
Further, if I go into an appointment that has a reminder set on it, I get the following message:
Delete
Are you sure you want to delete this reminder?
If I hit cancel and then back out of the event, it seems to re-save the calendar event, but I still don't get any reminders.
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May 11, 2010
Had a question with scheduling my activesync. If I don't get a lot of work emails is it better for battery life to set it to sync every 10 minutes or as items arrive?
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Jun 15, 2010
I'm trying to find out the Hotmail Exchange server setting in the hope that it will start working prior to the official rollout. I know they started the wave 4 rollout today. They've said it will be rolled out in pieces and isn't due to finish until August but they don't give any idea to who will get which features when. So if you find out the exchange setting for Hotmail / Windows Live Mail post them here.
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