HTC Droid Eris :: Unable To Make Calls 80% Of Time
Jul 30, 2010
I have had my Eris since Jan. I am on my 3rd replacement and 2nd in 3 weeks. My first one VZW just kept making excuses and wanting to do factory resets and delete apps because in their words that was the problem. The tech guy on the phone told me that they could only replace it with another eris again so here I sit with another POS that continues to lock up. I have been unable to make calls 80% of the time. What a joke On average I have to remove my battery 3-4 times a day to get it to work.
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Jun 19, 2010
I updated my Eris to 2.1 about a month ago, and it's been running fine up until about last week. Lately, the battery hasn't been lasting me more than 12 hours, and I've done everything I can to save battery life, plus the battery cover usually gets hot enough to cook some eggs on top of. The problems I've encountered lately is with making and receiving calls. When trying to call someone, it seems to take forever. I know my phone isn't the fastest Android, but it used to work fine. It takes a good 30 seconds just to type in a 10 digit number; the phone usually freezes a couple of times, its just generally laggy.
When I try to receive a call, the same basic thing happens. The phone freezes up while I am trying to slide the bar down on the lock screen, etc. Here's the main issue. After sifting through the freezing and lagging, and finally get to the call, I cannot hear anything, and they cannot hear me. The call is connected; I see the notification up top, and I have got the vibrate to tell me it's connected.
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Aug 18, 2010
So, first, here's what happened. Did a factory reset of my phone. When it came back up and I went to activate it, no data connection, unable to make phone calls. After 2 hours on the phone with VZW tech support, I can make calls, but have no data connection. They are sending me a "new" one. The concensus of the VZW tech and myself, problem with my phone. 2 days later, my wife resets her phone because of memory usage issues (she had to much on it). Same exact thing happened to her. Being the fiesty woman that she is she is going to a VZW store today to raise holy hell and throughorly degrade the poor rep that she is going to talk to, to get some answers. My question to all my fine fellow Eris users, have you seen this before? If in our position, do we deserve a new phone, and not an eris? Will this happen with a replacement eris due to a fault in the 2.1 update?
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Dec 26, 2009
My Moto droid is unable to recieve or make calls. My mom called me like 25 times asking me to look up something, when I FINALLY got the call on the house phone I was able to look it up in maps but unable to call her back at all (was using wifi). My EVDO data services work fine but theres not voice AT ALL. I tried calling my number from like 5 phones nothing, I also reset it turned off the cellular radio and turned it back on nothing. Now for some reason the only time I can receive calls and make calls is when I have it set to 1xRTT only....Idk wtf going on but the one time I needed to use the PHONE on my handset it decided to not work....I had like 3 people try and call me and nothing not very convent.
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Mar 30, 2010
So I installed Smoked Glass last v6. night and everything was fine. This morning everything was also fine, sent and received 20-30 texts and no issue. About 5 minutes ago I was trying to send a text and I kept getting a message not sent. So then I tried to make a phone call and I could not make a phone call ether. I can still access the internet though. I have 2-3 bars at all times.
Can this be related to me installing the ROM (nothing went wrong with instillation) I wiped all data, installed rom and then backed up with titanum. I have rebooted my phone a couple of times and nothing changed. I also just tried to make a call and it completely rebooted the phone.
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Dec 10, 2009
I come from an original EnV. If it had this feature, it was lost to me, so just go with it and share in my excitement.
With the Eris, it is SUPER easy to put someone on hold and then call another person. There is a little phone icon on the bottom right of the dialer, with a plus logo on it. you click that and you can add to your call, which puts one person on hold (it shows you their number on hold) and lets you talk to the other person.
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Jul 30, 2010
I've had a lot of success getting my random questions about my phone answered on here before, so I thought I would try again. I love my eris as a mini computer, use it for all my apps and emails and everything and it works great. Unfortunately, when it comes to working as a telephone, it sucks. It takes between five and twenty seconds after I click on a contact to place a call, and then when a call is ended or lost the screen either shows black for a while or says "HTC" and then reboots. This is particularly annoying when I lose a call and just want to call someone back, but I have to wait about 30 seconds before my phone even shows me my home screen again. Once I'm on a call its usually fine, but getting the phone screen to load and place calls is super slow. I'm running Task Panel on it, but I don't have it auto-killing anything that HTC makes or that is related to phone calls.
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Feb 16, 2010
If I look at a received, placed, or missed call for today, it will show the time of such call. However, anything older than today it just shows "yesterday" or February, 13th, etc. with no time. Where can I find out the time of yesterday's calls?
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Mar 18, 2010
I looked around and really cont find an answer to this... I love 2.1 but now my phone barely works to make calls. I can make a call, but then if I try to make another, the phone will just go black. The other person says they can hear me, but I hear nothing. Is there a fix other than shutting off the phone after every call?
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Dec 16, 2009
Google Voice runs flawlessly on my Droid. I recently purchased a Droid Eris for my wife, and while Google Voice SMS and inbound calling works fine, outbound calling does not. I notice that Google's "bridging number" used to connect me with the recipient on the Eris is different than the one used by my Droid. When dialing on my Droid, the call is routed through (518) 314-9466, while the problematic Eris is using (609) 987-0466. My wife's GV number is a (908) number which is probably why she is being routed through a (609) bridging number, both being South Jersey Area codes.
Does anyone think this is the problem? If so, is there a way to adjust which bridging number through which outbound calls are connnected. Has anyone else suffered this issue? We are really concerned as Google Voice integration was the primary reason for purchasing this phone. I thought to add that (i) I am using version 0.2.8 in all instances, (ii) the Eris has been updated with the recent OTA update from Verizon (though I didn't have a chance to use Google Voice beforehand to to determine if this is a post-update issue or not) and (iii) I have uninstalled and reinstalled the app from the market multiple times in hopes of rectifying this issue.
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Mar 8, 2010
I used *228 and pressed 1 and did it again and pressed 2 neither worked and still cant make calls.
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Nov 26, 2009
First off I want to say that I really like my new Eris but.... Coming from a BB there seems to be a problem that could make or break the deal. I frequently enter phone numbers as a note in outlook calendar (temporary contact thing), with the BB I could pull up the calendar and make a call from the number within, but that doesn't seem to be the case with the Eris, I've tried everything, does anybody have any suggestions.
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Sep 22, 2010
My girlfriend has an HTC Eris and here lately she's been having an issue answering phone calls. This doesn't happen every time but does happen a lot - she'll get a call and will press answer on the phones screen and she then hears nothing. The person that's calling her doesn't hear her picking up, in fact with the tests we've done with my phone and a friends phone is that on the callers end it just keeps ringing as if she never picked up.
She picks up she hears nothing, the caller on the other hand just hears the phone keep ringing. Any idea's what's causing this? She's not running any custom ROMs, in fact it's a stock phone up til about 2 days ago when I did root the phone - however she had this problem prior to that as well.
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May 20, 2010
Looking for an app that will allow me to make VoiP calls via WiFi, while out of the country. Can't use Skype cause Verizon shuts off WiFi with it. Will Fring do what I want?
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Mar 24, 2010
I decided to take the plunge. I went through the tutorial step by step and now my phone won't make phone calls. I've tried programming my phone twice and I still get the recording that says Verizon cant authenticate my phone.
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Jan 15, 2010
I tried to make calls using skype light (beta) however... it rings to an unsual number and tells me that I dont have long distance or international service... (im dialing a US number)... is there something else I can use.. I dont use google voice because i have an account with skype and most friends of mine do to... are they any work arounds for this?
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Aug 15, 2010
Even after numerous factory resets, through both the Volume Down+Send+End and Settings>Privacy>Factory Reset methods, my Eris has been unable to send or receive texts, and will not allow me to send or receive calls. When I try to text, I get an SMS error with Cause Code: 34 and Error Class: 3. When I try to call, I get an automated error saying that my phone can't be authenticated at this time, and am advised to call #8899. Even after doing so, I get the same authentication error. Wi-Fi seems to work correctly, and my Google and Facebook accounts all sync pretty much perfectly. Is anyone else having any kind of problem like this? And, either way, does anyone know of any possible alternatives that may fix the problem besides a total replacement of the phone?
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Dec 4, 2013
I am having Android device Samsung Galaxy S. From fast few days when 3G interenet is ON then I am not able to make calls.When I turned off 3G then it works fine.I have also reinstalled the software but still problem persists. One more thing when 3G is on then first calls I am able to make but subsequent calls not able to make.
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Apr 30, 2010
I am having horrible signal problems. My old phone the ENV2 in the same exact seat I am in right now I had full signal strength. The Eris on the other hand, I have none, it flips from no bars to X all day long. I can not receive calls nor can I make a call. Has anyone had problems with theirs? Or what might I be able to do ?
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Aug 22, 2010
Just got the mobile 3 days back.I am unable to make or receive calls on X10 from yesterday. Have tried the following things : 1) Switching Off 2) Updating the software. But both these methods have not helped. Able to use WAP/GPRS but calls are not getting connected. Have tried to change the call waiting settings, phone says Network or Sim Card Error.Signal strength is also pretty decent (3-4 bars). I have tried my sim in other phones Nokia, Samsung, and it works perfectly fine.Have tried other sims on X10 and they too are showing the same error. Can't figure out what the problem is?
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Nov 23, 2010
After a couple of days the phone is unable to make or receive calls, or send or receive txt messages.If I try and make a call it attempts to start the call, but immediately comes back with unavailable. Incoming calls go straight to voicemail. Outgoing txt messages don't work. What is strange is that if I try and browse the web (over 3G) then that works fine! I have tried doing a network scan again, and reregistering to Tmobile, but that doesn't make a difference.
If I turn the phone off and on again, then it is fine and all calls/txts are working again. I have seen this 4 times now with my phone. It doesn't always happen, but it has happened a few times now which is worrying. The annoying thing is that you obviously don't know when incoming calls stop. You only find out the problem has occured when you attempt to make a call or send a TXT.
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Jun 1, 2010
Take forever to 'activate'. Is there a fix for this?
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Mar 21, 2010
I tried using home switcher to make calls but the same problem occurs. I can make a call, If I try to make a call after, the phone will lag on dialing then if it does connect I can't hear. If I receive a call it will answer but no sound. This happened after 2.1. I even did a factory reset and followed the upgrading instructions, everything else is fine except for this.
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Oct 25, 2009
Headphones are in but they are not and because of this i am unable to make or receive calls without putting it on loud speaker and are unable to play music without headphones.... does anyone know how to resolve the issue?
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Apr 4, 2013
Today I was in the middle of sms conversation and suddenly I realized that my phone lost it's ability to send messages as well as calling/receving calls.
Here is info about my phone:
Model/firmware:
Currently flashed rom: I9070XXLQB_I9070OXXLQB_HOME.tar.md5
Model number: GT-I9070
Android version: 4.1.2
Baseband version: I9070XXLQB
Kernel version: 3.0.31-66490; se.infra@sep-116 #2; SMP PREEMPT Tue Feb 15:52:28; KST 2013
Build number: JZQ54K.I9070XXLQB
Network information:
Network: T-Mobile.pl
Signal strenght: -79 dBm 17 asu
Mobile network type: EDGE
Servise state: In service
Mobile network state: Connected
My phone number: unknown
Offline mode is obviously off.
APN matches network.
*#06# shows correct IMEI.
I searched and did everything (flashing another rom, factory resets, swapping SIM card, removing battery for 15 mins, etc.). Only thing that I haven't done is flashing modem, because I don't know if I can flash it on i9070.
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Nov 5, 2010
Before I root I was wondering; is there any way to make free phone calls via WiFi or anything after the eris is rooted?
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Oct 19, 2010
I rooted and installed kaosfroyo and now cannot make or receive calls because my mic is not working. Call can be made but the person on the other end does not hear me.
A few other things are that my wifi and verizon data are not working. When I plug the usb I can't mount the SD card.
On the lock screen it says Sprint in the upper right.
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Jul 3, 2010
Not sure if this is technically the "silent bug" but calls do not even show up on the phone, they just appear as "missed call from...." no noise no other notification. I restarted phone but it did it again right away. Phone does show the 50% bug in battery info.
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May 25, 2010
Hey I think this was covered in a Hero forum but there was no good answer. Does anybody know why Handcent decides to not show facebook pictures from time to time?
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Jun 6, 2010
I just got my Motorola Droid 2 weeks ago and I've been having problems answering phone calls about half the time. When I answer them I hear no sound at all that's pretty much it lol I have the volume up so I'm positive its not that xD plz help this is getting annoying.
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