General :: Can't Call And Text / Can't Activate Phone

I have a droid 3. After using it for a few days, i could not receive or send any calls or texts all of a sudden and i don't know what i did wrong. A hollow triangle icon appeared on the top right corner of the screen beside the WiFi icon. When I call, it tells me to dial *611 and reactivate the phone. But when I called *611, it still asked me to dial *611. I tried a lot of ways to make it work but it never did. Then I tried doing the factory reset. I reset it, and it said i had to make a special call to activate the phone. So i pressed the activate button, i think it is supposed to give me instructions and tell me how to reactivate it but it didn't say anything and i'm now stuck on that page i couldn't go back couldn't do anything. I tried turning it off and turning it back on and it was still at the same page.