Sprint HTC Hero :: Computer Won't Recognize Phone With New Cable
Aug 2, 2010
I recently lost the charger and cable that came with the phone, and bought another one, but the actual connector is slightly different. When I plug my phone into my computer, I don't get anything, either on the phone or on the computer, except that the phone does start charging. I get no "start USB service" or whatever option in the phone and the phone does not show up as a drive. Nothing, nada, zilch, zero. I'm guessing it's the cable, but I'd like to confirm before going out and buying another cable.
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May 30, 2010
When I computer either a) the drive doesn't show in my computer or b) the drive shows up for a minute but then crashes with no warning. I just got my Hero so I'm trying to transfer music from the computer to the phone but am unable to do this if I can't access the SD card. any suggestions?
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Jul 13, 2010
I have got problems with my usb cable. When I plug it into my computer it charges my phone, but transferring doesn't work. My computer doesn't recognize the usb!
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Nov 10, 2009
Charging Battery - Alternative Methods? Charging with USB Cable to any Computer?
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Feb 7, 2013
I have a verizon GS3 and when i connect it to any computer it recognizes it as a cd drive, i have installed and uninstalled and reinstalled the correct drivers but still nothing, i cant figure it out. I need to back up everything on my phone cuz i want to do a clean wipe and install a rom
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Jan 31, 2010
How to connect my phone via USB cable to my computer. I know you turn off USB debugging option under development. I connect the USB cable that came with my phone to USB on my computer and then to my phone. At the top of my phone it comes up with the notification to mount my card touch on that and them my phone comes up saying to turn off mass storage. Using Windows XP and in explorer can see the SD card showing as a drive in my list however when I click on it it shows nothing.
I can see the notice of the usb drive in the listings showing that I can turn it off, which I do before I disconnect the phone from my computer. Then I try to connect the USB again to my phone and all it does is show its charging the phone now, usually the only way to resolve is either to restart my computer or restart my phone and the problem starts all over again. I am tired of taking the card out of my phone manually to connect it to my computer to move or copy files or anything to my card which is an 8GB sandisk micro sd card.
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Dec 3, 2009
Why does my computer only sometimes recognize and charge the droid? I put it in today and the droid lights up but it doesn't charge or say usb connected on it like it sometimes does. This has happened before and im on a desktop pc.
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Jul 15, 2010
I plugged my Droid X into my computer to try and transfer a video I took today. It came up with a Motorola "CD ROM" drive. I clicked the setup file, installed it, then switched my phone to USB Storage. Windows tried installing the drivers and said there was an error. Now when I connect my phone to the computer nothing happens besides windows saying theres an unknown device.
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Nov 11, 2009
I have my Droid connected to my computer via the USB that came in the box. The phone recognizes the cable, chimes, and has the USB icon on the screen. But the computer doesn't recognize the phone at all. It could be a problem with my computer, but I'm checking here in case I just can't find the option on the phone to "allow USB connection" or something.
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Jan 27, 2010
I'm having problems uploading a ringer from my computer to my phone. I sent the ringer using funformobile.com just like all my other phones(storm, instinct, etc.). It downloads the ringer but I can't access it. When I try to open it after I send it it says "no app can be found to open the file". What am I doing wrong???
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Feb 2, 2010
my phone is rooted and i have fresh 1.1 everything was working just fine yesterday i was tethered to my netbook and just now was tryng to tether again when an error messege appeared and computer said unrecognized device connected. great i can even mount sd card says its mounted but not showing up as a removable drive this sux oh i still have htc sync installed on comp too
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Aug 2, 2010
I want to send my contacts from my phone to the computer.how can I do that?
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Mar 21, 2010
My husband is in Iraq. I know you use your phone as a modem and use the internet off your phone on your computer. but he wants to reverse it. he wants to use his computer's internet on his phone.
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Feb 15, 2010
Was wondering if theres any way to get the fast charge that you get from the wall charger to work with a usb from computer charge. I know its "slower charge" because the computer also allows data transfer and mounting of the sd card, but maybe theres a possible way to shut that off? Also, would a double USB port cord that are used for external hard drives improve charge time at all? Two normal sized USB coming from computer to the miniUSB port on hero.
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Dec 20, 2009
Is anyone having issues with HTC Sync and the phone not being able to find it on the computer? I've used it before, but today it doesn't want to find it on my computer. I uninstalled sync from the computer, and reinstalled it, even tried a hard reset on my phone, still no go.
Any ideas? Or am I just an idiot and doing something wrong?
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May 22, 2010
I am hoping someone here will be able to assist me with a problem I've been encountering with my HTC Hero. When I plug it in to the USB port, the computer doesn't recognize the device. I've tested the USB ports with various other devices and it recognizes all of them but the Hero. I did get it to sync briefly and begin the upgrade to 2.1, but then it disconnected again after only being synched for a minute or so. I've restarted everything, and I do have the USB debugging enabled. I've scoured the web and forums looking for a solution and just can't find one. I'm running XP, SP3.
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Nov 14, 2010
Prior to switching ROMs back and forth, I was able to nandroid off of my phone with no issue. Now, I cannot and at first I found it slightly alarming, but then I brushed it off. However, I feel like something might be wrong with my phone? Help?
Also, recently (as in today). My phone has been sending messages to other people, randomly. I got a phone call from my mother but it popped up as a totally different number.
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Feb 11, 2010
I posted a a few days ago about my Hero not syncing with my pc. In short, although the phone charges, neither the hero or the pc recognize each other. Nothing happens. I tried various computers and cables to no avail. Yesterday, I took it into a sprint store to a guy I know is knowledgeable with the Hero (he is the manger and uses a hero) and even he was stumped. I just bought this phone used. I still am within the 30 days to purchase insurance for this phone. Is my only option to purchase insurance, pay a $50 deductible and send in the phone to get fixed?
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Dec 18, 2009
I am looking to buy a new Mini-USB Synchronization Cable, where I can I find one? The one on sprint costs 24.99, is there a better place to buy it?
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Apr 19, 2010
If I want to send a text to a group, will handcent recognize a group I created in the phone listing? Try to figure this out for my son's baseball coach.
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Aug 16, 2013
My computer is having a problem recognizing my HTC Vivid as anything besides an Unknown USB Device. Sometimes it will come up as an Android Phone and list the normal drivers but that goes away and turns into an Unknown USB Device with no drivers in about 10 seconds. I've tried mounting it to Disk Drive, HTC Sync, Internet Pass-Through, and Sync Manager. I want to update my phone.
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Jun 19, 2009
I was just wondering if anyone could help me with the following problem I am having with my 8GB Memory Card i recently purchased for my G1. The built-in memory card reader on my computer does not recognize the card when I insert it, so I attached it via USB whilst still in the phone. The computer then recognised it until I began transferring items to it. When it just stopped working and even made the phone unresponsive.Have I just bought a dodgy memory card?
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Aug 29, 2013
I tried to download a gaaps file and I think it was the wrong one because I ended up completely deleting my OS. The battery fell out and now I'm unable to get into recovery mode. I can get into odin mode, though.My computer doesn't recognize the device when I plug it in, either.
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Sep 6, 2010
Is there a way I can connect to my Droid Incredible to my computer without a cable. For the purpose of transferring media?
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Nov 11, 2010
i just got my second captivate, the first would never connect to my computer the second one (the one i have right now) connects to my laptop but my computer wont recognize the device, bottom line is that i cant connect it to my computer. I have tried so many things like: "mount and unmount" the SD card and the internal memory, also i have tried the USB debugging, i hava also tried the kies option on the phone, and nothing.. i have all the Samsung USB Drivers (version V.1.3.450.0) i have downloaded the kies program and the kies mini and they haven't work... what am i missing??? can anyone help me? (my laptop is a Toshiba Satellite A135-4527 with windows vista)
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Jan 3, 2010
How do I get my computer to recognize my sd card on my Eris when I plug it in? I want to put some music on my sd card. New to the phone & probably an easy step process.
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Aug 5, 2011
Is there an app which when we connect mobile to the computer, computer recognizes mobile as a usb wifi datacard ?
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Oct 15, 2013
My Galaxy Note SGH-i717 isn't getting recognized by all of my computers running either Windows 7 Ultimate 64-bit or Windows 8 Pro 64-bit.This all started after my dog knocked off the phone with her Chuck Norris-like tail, and it sent the phone to download mode. After I got the phone off Download Mode, the phone sometimes doesn't charge, it keeps on thinking it's connected to a dock or a MHL device, and of course it won't get recognized by a computer. i planned on putting CyanogenMod on it, after I heard that the 4.2.2 rom went to a stabl status, Odin doesn't detect the phone is in Download Mode either.there is absolutely no thread for the SGH-i717.
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Sep 3, 2010
I am having trouble getting the USB cable to allow me to do media share on the computer to add ringtones from the PC.
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Aug 31, 2010
Okay, so if you are freaking out, or can't figure out why your new Epic isn't being recognized by your computer, calm down. Some of you are probably already searching for drivers. Ya I already went through that freak out when I got my Vibrant. Okay, to mount your phone, and have your computer recognize the internal/external memory, do this:Connect your phone to your computer via USB. Give it a few seconds.Next, PULL DOWN your notification bar. Next, tap your finger on "USB CONNECTED"You then get a message asking if you would like to mount. Tap "mount" confirming you would like to do so.Enjoy, your computer should now recognize the internal/external memory.BTW, reverse this process before pulling the usb cable out. Always remove a cable safely, otherwise the data can get corrupt. Don't just yank your cable out.Edit: some of you may also find the following useful. Hopefully the Epic is similar to the Vibrant in these setting
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