Motorola Droid X :: Computer Won't Recognize Phone - Unknown Device
Jul 15, 2010
I plugged my Droid X into my computer to try and transfer a video I took today. It came up with a Motorola "CD ROM" drive. I clicked the setup file, installed it, then switched my phone to USB Storage. Windows tried installing the drivers and said there was an error. Now when I connect my phone to the computer nothing happens besides windows saying theres an unknown device.
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Dec 3, 2009
Why does my computer only sometimes recognize and charge the droid? I put it in today and the droid lights up but it doesn't charge or say usb connected on it like it sometimes does. This has happened before and im on a desktop pc.
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Nov 11, 2009
I have my Droid connected to my computer via the USB that came in the box. The phone recognizes the cable, chimes, and has the USB icon on the screen. But the computer doesn't recognize the phone at all. It could be a problem with my computer, but I'm checking here in case I just can't find the option on the phone to "allow USB connection" or something.
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Aug 29, 2013
I tried to download a gaaps file and I think it was the wrong one because I ended up completely deleting my OS. The battery fell out and now I'm unable to get into recovery mode. I can get into odin mode, though.My computer doesn't recognize the device when I plug it in, either.
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Nov 11, 2010
i just got my second captivate, the first would never connect to my computer the second one (the one i have right now) connects to my laptop but my computer wont recognize the device, bottom line is that i cant connect it to my computer. I have tried so many things like: "mount and unmount" the SD card and the internal memory, also i have tried the USB debugging, i hava also tried the kies option on the phone, and nothing.. i have all the Samsung USB Drivers (version V.1.3.450.0) i have downloaded the kies program and the kies mini and they haven't work... what am i missing??? can anyone help me? (my laptop is a Toshiba Satellite A135-4527 with windows vista)
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Jul 13, 2010
I have got problems with my usb cable. When I plug it into my computer it charges my phone, but transferring doesn't work. My computer doesn't recognize the usb!
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Nov 28, 2010
I use Windows 7, received my Vibrant a few weeks ago and have been having a great time, but my phone doesn't mount! It mounted the very first time but after making a potential mistake, it stopped. Here's what happened: Yesterday I installed several apps (Beautiful Widgets, WidgetLocker, just for reference), and for the first time since receiving my handheld, wanted to add some files to it via my pc. I connected my Android as usual only to find that while both the phone & sd card were recognized on my computer, both contained no records, which was obviously a glitch.
I then tried unmounting my phone, and screwed up by selecting for my phone to be a media device rather than mass storage. Windows began searching for the device drivers, was unable to find them, and gave the message: "device driver software was not successfully installed." And now, whether mounted or not, windows no longer recognizes my phone's storage. My Android however, has no problems going from mounted to unmounted. However, I have tried connecting my phone to two other computers and none recognize my device.
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Nov 10, 2009
I ran into the first problem with my Droid- and I am sure it is not the Droid itself. I am running Vista32- I have Motorola Media Link installed. When I plug my Droid into the PC, I get a mass storage device that installs OK most of the time, and an "unknown device".. Even when I mount the SD from the phone, I still see no Drive in my computer The unknown device never installs. I have tried almost every suggestion i have seen.. reboot pc..reinstall MML, reboot phone.. no luck
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Feb 7, 2013
I have a verizon GS3 and when i connect it to any computer it recognizes it as a cd drive, i have installed and uninstalled and reinstalled the correct drivers but still nothing, i cant figure it out. I need to back up everything on my phone cuz i want to do a clean wipe and install a rom
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Aug 2, 2010
I recently lost the charger and cable that came with the phone, and bought another one, but the actual connector is slightly different. When I plug my phone into my computer, I don't get anything, either on the phone or on the computer, except that the phone does start charging. I get no "start USB service" or whatever option in the phone and the phone does not show up as a drive. Nothing, nada, zilch, zero. I'm guessing it's the cable, but I'd like to confirm before going out and buying another cable.
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May 30, 2010
When I computer either a) the drive doesn't show in my computer or b) the drive shows up for a minute but then crashes with no warning. I just got my Hero so I'm trying to transfer music from the computer to the phone but am unable to do this if I can't access the SD card. any suggestions?
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Aug 15, 2010
I am trying to root but rsd won't see my phone. After i select the file and push start nothing happens. Device box is empty and clicking find device does nothing.
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Jul 15, 2010
My Macbook just won't recognize my Droid. it just doesn't. what do i need to do?
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Oct 4, 2010
Not sure why I have 2.2 rooted and its giving me this error. Anyone know why?
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Aug 16, 2013
My computer is having a problem recognizing my HTC Vivid as anything besides an Unknown USB Device. Sometimes it will come up as an Android Phone and list the normal drivers but that goes away and turns into an Unknown USB Device with no drivers in about 10 seconds. I've tried mounting it to Disk Drive, HTC Sync, Internet Pass-Through, and Sync Manager. I want to update my phone.
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Jun 19, 2009
I was just wondering if anyone could help me with the following problem I am having with my 8GB Memory Card i recently purchased for my G1. The built-in memory card reader on my computer does not recognize the card when I insert it, so I attached it via USB whilst still in the phone. The computer then recognised it until I began transferring items to it. When it just stopped working and even made the phone unresponsive.Have I just bought a dodgy memory card?
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Jan 3, 2010
How do I get my computer to recognize my sd card on my Eris when I plug it in? I want to put some music on my sd card. New to the phone & probably an easy step process.
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Aug 5, 2011
Is there an app which when we connect mobile to the computer, computer recognizes mobile as a usb wifi datacard ?
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Oct 15, 2013
My Galaxy Note SGH-i717 isn't getting recognized by all of my computers running either Windows 7 Ultimate 64-bit or Windows 8 Pro 64-bit.This all started after my dog knocked off the phone with her Chuck Norris-like tail, and it sent the phone to download mode. After I got the phone off Download Mode, the phone sometimes doesn't charge, it keeps on thinking it's connected to a dock or a MHL device, and of course it won't get recognized by a computer. i planned on putting CyanogenMod on it, after I heard that the 4.2.2 rom went to a stabl status, Odin doesn't detect the phone is in Download Mode either.there is absolutely no thread for the SGH-i717.
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Aug 31, 2010
Okay, so if you are freaking out, or can't figure out why your new Epic isn't being recognized by your computer, calm down. Some of you are probably already searching for drivers. Ya I already went through that freak out when I got my Vibrant. Okay, to mount your phone, and have your computer recognize the internal/external memory, do this:Connect your phone to your computer via USB. Give it a few seconds.Next, PULL DOWN your notification bar. Next, tap your finger on "USB CONNECTED"You then get a message asking if you would like to mount. Tap "mount" confirming you would like to do so.Enjoy, your computer should now recognize the internal/external memory.BTW, reverse this process before pulling the usb cable out. Always remove a cable safely, otherwise the data can get corrupt. Don't just yank your cable out.Edit: some of you may also find the following useful. Hopefully the Epic is similar to the Vibrant in these setting
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Jun 2, 2010
I am working on putting the new update on my wifes phone and I already installed the drivers needed on my windows xp but everytime I plug in my wifes moment it says USB device not recognized. One of the USB devices attached to this computer has malfunctioned! I've tried everything I installed from sprint download site. I have tried Samsung studio. Also the tethering site. Also just the drivers nothing seems to work.
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Jan 26, 2014
I am running a CM11 Nightly on my jfltevzw. I am trying to update to a new nightly by dragging and dropping it onto my phone, the way I always do. However for some reason when I try to do it now, I get an error message saying "Cannot copy item: This device has either stopped responding or has been disconnected." even though it shows up on my explorer. It was working fine like a day ago. I have rebooted my computer and everything, but it just won't work.
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Sep 26, 2010
tried usb debugging tried it off.. when i plug it in nothing will pop up that will say it is. it will charge.. but thats about it. it wont let me change from pc mode to mass storage.. upgraded drivers.. tried Motorola media link.. tried turning it off with the sd card unmounted.. tried removing the battery.. did a hard restore. i tried on 3 computers in my house. nothing seems to be working out. all i want to do is put a video from my phone to my pc.
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Nov 16, 2009
So I have several videos that are too large to be emailed and I was wondering how to get them off the Droid. When I connect it to the computer, I don't see them in any of the obvious folders. Any idea where they are stored or suggestions for me?
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Oct 3, 2010
Does anyone know how to get your Yahoo email accounts into your phone? Whenever I want to send an email in Yahoo none of my contacts that I have on my computer come up.
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Sep 29, 2010
I had an eris and rooted no problem. No I have D1, and curious if I can root without needing a computer?
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Aug 12, 2010
So I brought my work computer home to transfer some pictures I took on my phone to my external hard drive, but when I plug my phone into the PC all I get is "USB device not recognized." I don't even get the HTC Sync notification in the status bar of my Eris. I used to be able to do it on my old computer before it died on me.
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Oct 15, 2010
This month, I am not able to get a AT&T Samsung Galaxy Captivate to be recognized by my Win xp when I connect them with a USB cable. This is the same phone I had trouble connecting a few months back. With much help from this list, I was able to get them connected. (Win device mngr, red check mark, get ID, insert this ID in android_winusb.inf file and reinstall android sdk usb driver.) After the fix, communication was successfull for Aug and Sept (about 10 connections per monthduring a 5 day period). But this month the Win xp will not recognize the phone. The only thing that happens is that the device manager, usb, list is updated to include "unknown device" which has no ID's. I have talked to AT&T and Samsung. One person said that there was "an update Oct 5" and this bit of information got me introduced to Samsung tech suppor level 1 and then, after considerable talking, to level 2. Samsung level 2 said that I must have the specific USB cable that came in the box with the phone, I said that probably was not the problem because I have used this (motorola) cable successfully at least 20 times. Then all of a sudden I get a dial tone. So I drove the 20 miles, went into the owners home (while talking to him on his phone, he has mine to use beta testing) and got the cable. Results are the same with this Samsung cable. I am writting this long note becasue I have lots of time waiting for 50 minutes for level 2 support again. I am loosing hope that Samsung is going to be able to help me or possibly they recognize my phone # and know my problem is unresolvable. Does anybody have any light they can shed on this issue?
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May 1, 2010
I was wondering how you can either copy an application from a droid to the comp, or how to copy an app from droid to droid. I am rooted with droidmod if that makes a difference.
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Dec 24, 2009
I recently purchased a Motorola Droid and I have to say that, while I am not easily impressed by anything, I am quite impressed with it. It is my first Android-based phone, so I am still learning the ropes. My question is this: When I take a video with my Droid, how do I transfer it to my computer? I tried emailing the video, but no attachments went thru. Is there a way to export it via USB, etc.? I know they can be sent straight to youtube if there is wifi available, but I want to send it to the computer for viewing, forwarding, burning to dvd, etc. Any advice anyone has would be greatly appreciated.
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