Samsung Moment :: Phone Won't Go To Sleep - Unless Manually Turn It Off
Jan 29, 2010
I recently started having this problem. I set the screen time out for 15 seconds but the phone won't go to sleep unless I manually turn it "off." I've tried restarting the phone which helps but eventually it starts acting up again. As i type this, I haven't touched the phone in about 3 mins and the screen is still on. Any help? I;m wondering if it's an app I installed?
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Mar 31, 2010
Hi I am looking to pick up a new phone in July. I was thinking about possibly picking up the Samsung moment. I know Samsung is usually very slow with releasing updates so I was just wondering if in general you could manually update the phone with the latest updates or do you need to wait for samsung to do it.
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Dec 15, 2009
The Samsung Moments battery life is due to the phone not being able to sleep.Just like the HTC Hero, there is a background service running that prevents the phone from sleeping. Except that with the Hero it is the SMS. On the Samsung Moment it is the background data services.Just like everyone else I would see a loss of 10 percent battery life in just 10 minutes. And then it would get worse from there. I started reading through these forums and looking through my phone and found that the "Background Data Sync" was on all the time. Not only was it on, but it was constantly using internet data to check and recheck everything from address book to email to updates. This constant activity rules the phone and it's battery depleting it completely.To turn it off. go to Menu on the home screen..choose settings..Data Synchronization...and then uncheck Background data.I did this last night and tested my phone.It has been 12 hours and the battery is still completely full.Hopefully someone will make a widget for controlling the Background data sync. Something that you can turn it on and off with from the main screen.
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Jul 1, 2010
i have the moment and pressing the red hang up button will turn the screen on when its in sleep mode, but when i press it again to turn the screen off it wont, it has to time out. now the button still works to end calls and if i press and hold it will bring up the shut down window but like i said it wont just turn the screen off i have to wait for it to time out each time. is this a hardware problem or what is wrong.
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Jan 31, 2010
Well after long waiting I got the moment! So far so good and really enjoying my first smartphone. Now How do i get the phone screen to go to sleep when charging? Can't find anywhere how to do this? Is this normal? It does get pretty warm and not sure if this is good for the screen? When is not plugged it goes to sleep on the 30sec. which is selected?
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Nov 14, 2009
Every time I put it on a charger (USB or Wall), it charges and when it's done, the phone awakes and stays on. So if I don't manually put it back into sleep mode, it will sit there all lit up and drain my battery.
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Jun 7, 2010
My samsung moment wont sleep when i press the end button. you know the red button under the back button? im running on android 2.1.
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Nov 5, 2009
I just got the Moment and I like it so far, but for the love of God I can't figure out how to turn the sound off when my phone goes out of service. Where can I find this!?
I live in an area with poor cell service (I knew this and I hate talking on my phone) and just want the noise shut off. I don't need a stupid beep to tell me that it's outta service. It's driving me nuts.
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Apr 20, 2010
Has anyone manually updated their PRL? I tried ##775# but it just sits there. Is that the right code?
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Oct 9, 2010
For a few weeks, my phone has been shutting itself off randomly for no apparent reason. I remove the battery, pop it back in, and it powers up normally. It's off now, I've removed the battery (for about 10 - 15 seconds) and it still won't turn back on.
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Jun 27, 2010
Today I dropped my phone from about chest level. And when I picked it up the screen wouldn't turn back on. There are no any cracks on the screen and all of the touch stuff still works, what i mean is when the phone is on i can still unlock and scroll down i can feel it vibrate when I do so. I have tried pulling the battery and restarting and nothing will help. Does anyone else have any idea of whats wrong or how to fix it.?
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Sep 9, 2010
My auto timeout is set to 15 seconds yet the past day it just stays on until I manually turn it off....anyone had this problem?
I have tried switching the auto timeout amount multiple times...still just sits here until I manually turn it off.
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Nov 10, 2009
From what I can tell, if you turn on WiFi the phone never sleeps even in standby mode. Is this a known issue or has anyone else noticed this. I noticed this using Spare Parts and turning off and on things until I saw it was wifi that keeps it awake.
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Mar 22, 2010
It's clear I'm not alone, when it comes to the loss of network comms on my Moment. I've just resigned myself to the fact that I have to get used to power-cycling the phone when things go bad, and hope against hope that 2.1 is our miracle cure.
But I'm looking for a quicker way to restart my phone, instead of doing the off/on thing. When the phone stops being a phone, the process "com.samsung.internal" has likely crashed. I found where I can force-stop that application (and just about anything else), but I haven't seen where it's stored, in an attempt to manually start it. Can it be done? If so, how?
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Nov 2, 2010
Is there an app that can turn off my wifi whenever I put my phone to sleep? To conserve battery, I always have to turn off my wifi before I turn it off, and turn it back on when I unlock it. After a few days of this, it gets pretty annoying. I'm used to the iPod touch where when you sleep it, the wifi automatically turns off to save battery,and when you unlock it, and turns it back on. It would really save me the time.
Also I noticed this Wifi sleep policy thing. I don't really understand, can someone elaborate or explain more. Is it that when your not using your wifi for +15 min, it automatically turns off? Do you turn it on manually, or does it do it auto when you starting using wifi programs like browser.
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Jun 17, 2010
Sorry I couldn't find the answer in the forums. But the company I work for just got a slew of Moments. While trying to set it up for someone I noticed that hitting the power button doesn't lock the phone and you have to wait for the screen to timeout, and then it still is iffy when it locks. How do I manually lock the screen with out the time out? Hopefully someone can help me.
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Dec 19, 2009
I noticed that when the phone goes into deep sleep mode I don't seem to get my notifications. Anyone have this problem and know how to solve it? I will go to bed and not know that I get a text or email until I wake the phone up. Thank you for your help. I just got the samsung moment
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Sep 6, 2010
Anyone else having a problem of not having the screen turn on when you press the power button from sleep? It doesn't happen often but it does happen. This is my second Captivate as my last one would shut itself off randomly and that phone also had this problem.Yes, I make sure I pressed the power button and waited a couple seconds to make sure it just wasn't lag but I can guarantee you it is not. Like I said, it doesn't happen all the time but maybe once every 2 days. I'm guessing it's a slight problem with other users as it happened on my last phone but I'm not sure. Hopefully it's a software issue.
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Mar 8, 2010
The two main issues im having are the battery will be completely drained in 1-2 hours in low service areas... post here
Now this problem. the phone will not stay asleep after timeout or end button . I have to restart the phone when it does this to make it work normal for a a short while... then usually every day... just a few hours after a restart, it does it again.
So its very consistent, very annoying. Does it with apps or no apps, nothing running or everything running, with service, or with out service.... doesn't matter.
As you can see in the vid, extremely occasionally "shaking" the phone will make it stop. but as im typing this now, its back on again. most of the time shaking doesn't do anything. Next time i may try chunking it at my fireplace
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Oct 1, 2010
I have a sprint powered samsung moment i never used a custom rom i just have the 2.1 eclair update and i had the phone for a while no problems. But yesterday i dropped it at the bar i picked it up and nothing was wrong it didnt even get scratched. later that night it needed to be recharged and died on my but when i hooked my charger up the batttery didnt display on the screen so i tryed a difrent charger same thing i still let it charge all night but it wont start up. i want to try manuelly restart it but how? and ideas guys? thanks, Jeff
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Feb 19, 2010
Having a strange issue that after searching for a few days I dont see anyone else having it.Every once in a while the 3 led's will not turn off. The home, menu and back lights. Then when the phone tries to go to sleep it automatically wakes back up and gets stuck in a sleep/wakeup loop. Sometimes unlocking it and hitting menu twice resolves it but other times I have to restart the phone. Im thinking either pandahome or handcent are causing it but Ive got a few friends running the same phone and those apps that arent having issues. If anyone else is having this happen please let me know.
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Nov 16, 2009
My young brother have got a Sprint Samsung SPH-m900, he was so happy that I have never seen. But he don't know how to turn Wi-Fi off, so he ask me how to do it. It is really easy to turn it off, here I share my way to who need it.. 3 Steps to turn the SPH-m900 Wi-Fi off | Sprint Cellphone Blog.
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Feb 7, 2010
I know it can be done with a windows mobile phone use a program called mobile wi-fi, but have you heard of it done on the moment?
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Jun 2, 2010
It wasn't long so I never paid attention before, but since the upgrade to 2.1 it takes my Moment around 2mins and 50secs to turn on (from black samsung logo to home screen) and about 50 secs before gps and everything is loaded up and ready to use. I timed it to find out if this was normal.
How long does it take your Moment to power on and load up?
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Aug 22, 2010
I dropped my phone in water n everything works except the trackpad acts up and tries to pull the camera up allt the time. Can I turn it off or turn off the hotkeyfor the trackpad?
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Nov 10, 2009
Th manual says that the red button can be used to "turn the device on or off, end a call, or turn off the LCD". Maybe I'm just missing something, but I don't see any options for tuning off the LCD! I really hate sticking my phone in my pocket with the home screen active. You never know who your going to call.
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Dec 5, 2009
I just traded my Palm Pre for a Samsung Moment today (made the deal off of Craigs List). The phone worked great all afternoon after I got it but 30 minutes ago I pulled it out to enter something into my calendar and it was off. I tried to turn it on but it seems dead.The battery has at least 40% remaining last time I looked and it is charging right now just in case. Anybody else have this happen? Is there some special way to turn this on that I don't know about? I held down the hang up button to turn it on and it is not working.Any ideas? (The Sprint rep at the store where I swapped with the other person said the warranty sticks to where ever the ESID is active - meaning on my account so I do have the warranty for it).
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Nov 11, 2009
Is it possible to turn on the 802.11 wireless, while keeping the phone radio turned off?
I was recently on an airplane that had WiFi wireless connectivity (Delta using GoGo). I had my Moment and wanted to try it out. The problem is that the only way I could find to turn off the cell radio, as required by the FAA, is by putting the phone into "Airplane Mode". But, in Airplane mode, I could not get the WiFi to turn on.
So, what I really wanted was not "Airplane mode" but WiFi on and Cell Radio turned off. But I could not figure out any way to do that. Is it possible?
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Jan 1, 2010
Does anyone have any way to turn off the annoying beep the phone makes when it loses it's signal? I know changing the notification volume works, but that will also turn off my system and text notifications. Is there any way to target just the signal beep?
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Apr 17, 2010
Flashed DD03 and rooted. Even though I have SD Card notifications unchecked, I still get the annoying sound when plugging in to USB port, charging, etc.
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