HTC Incredible :: Can't Open File Attachments From Emails / Look At SD Card Folders Through Phone App?
May 5, 2010
Trying to figure out why I can't open file attachments from emails. Received some pdf files and two doc files today. Tried opening files from email with pdf reader program and quickoffice or whatever its called. Neither type of file would open. Tried to download then open files with same problem. Files are definitely .pdf and .doc, just opened and rad them on laptop now. Also confused...is there any way to look at my SD card folders and files through a phone app? Can't figure out how to see anything other then my music and photos.
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Sep 2, 2010
I have an Exchange email account set up on my Samsung Captivate. I can open/view attachments that have been sent to me, however I cannot open/view attachments in email messages that I have sent. I can see the attachment, and it's file extension, but when I click on it nothing happens. There is no open or save button like there would be normally. EDIT: I have read the other threads on this forum referring to issues with email attachments and none of them had the solution to my problem.
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Jan 2, 2010
How do I get emails to open attachments that use excel? I downloaded docs to go but when I open the email and try to open the attachment, it says the attachment can't be displayed. It works very nicely on my Storm 2, but I switch back and forth with the droid and need to be able to open the docs with the droid as well.
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Sep 21, 2010
I can't open attachments on Yahoo and bellsouth
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Nov 26, 2010
I have a Samsung Mesmerize through US Cellular. I am getting my company email on the phone just fine.. But when I get emails with attachments I have to save the attachments on the phone then navigate to where they are saved to be able to view them. Is there a setting that can be changed or an app to download that will allow me to view the files without saving them to the SD card?
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May 4, 2010
Is there any email app that saves all emails on/to the sdcard in folders like Inbox, Sent, work etc? does K9 have that function?
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May 19, 2010
I just switched to the Droid Incredible from Palm. I would like to know how to read Word doc attachments from emails. They seem to be down loading, but I do not know how to find and read them. Then, how can I write docs and attach to email? Do I need a special ap?
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May 24, 2010
I've searched the forum but haven't found an answer. How do I open attachments, in this case a .jpeg file, in android 2.1 using a pop email account?
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Oct 4, 2010
I have a non-rooted 2.2 Inc with the 2.3 version G mail app. Since updating to 2.3, I can no longer preview/download attachments. The app gets stuck on "Fetching Attachment" and eventually force closes. I've sought help from Google but there's no official answer to this issue. Does anyone here have any advice? I've even gone so far as to do a factory reset, but to no avail. Like many of you, the Incredible is my workhorse on the road and I desperately need the ability to open attachments.
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Mar 7, 2012
I just loaded the Android Update on my tablet. Why when I opened my email file all of my emails were removed from the emial file. where did they go?
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Jun 18, 2010
How come this is the only file manager on the market (that I've found... I went through quite a few) that can open an HTML file from your SD card? I was a loyal user of Estrogen until I found that it couldn't.
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Aug 5, 2010
My phone will no longer save email attachments to my SD card. Photos and movies will save to the card, but attachments that used to go there not longer go. I get the message: "Unable to save attachment to SD card" after choosing "save". I have previous attachments there, but new ones won't go. Any solutions?
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Mar 22, 2010
Just got this phone last week, and besides the battery life I'm quite enjoying it. This weekend I was visiting some friends I haven't seen in a long time, we had a few beers and then got a bright idea. My friend has a work phone with an 8GB MicroSD card that he doesn't use. So, we swapped memory cards. Now I'm 4 states away and just now realized that I should have copied the folders onto the new card. Anyone have a zip file with the "stock" folders and info for these phones? I tried searching but it seems I have a rather unique twist to a common issue.
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May 3, 2010
I use outlook 2003 for my email. If outlook is closed on my computer, I get all of my email to my phone. If outlook is open on my computer, I do not get my emails on my phone. Does anyone know how to fix this so I can always get my emails whether outlook is open or not? I think when my local computer receives an email, it removes it from my ISP server. I don't know if this makes any difference or not.
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May 3, 2010
I use outlook 2003 for my email. If outlook is closed on my computer, I get all of my email to my phone. If outlook is open on my computer, I do not get my emails on my phone. Does anyone know how to fix this so I can always get my emails whether outlook is open or not?
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Jul 26, 2010
I have gmail and my exchange email from work set up on my phone and noticed that i do not get any email to my phone. The only time i know when mail arrives it when i open the email and it refreshes itself. I have the phone set up to check mail every 5 minutes with notification on. Anyone have any idea whats going on? I hate having to check for mail manually.
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Nov 30, 2009
I have configured the standard mail app (I think it is the HTC modified version). I sent an email with an attachment today and it never got sent, it is still in the outbox folder. So as a test just now, I sent myself 2 emails (one with an attachment, one without) and only one of the two went through (the one without attachment).
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Dec 31, 2009
I can't open rtf attachments on my email. They are work related so need something reliable and private. My blackberry could do this. I downloaded documents to go and it's great but does not open rtf files. Can anyone help?
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Nov 4, 2009
So what I'm trying to do is get my favorite ringtones onto my new cliq.I tried to pair my BB to my droid cliq and I couldn't get them connected so my next idea was to email the files I want on the new phone to myself. So it worked, but how do I save the attachment to the phone? Has anyone emailed a .mp3 and saved it to their android phone?
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Feb 17, 2010
I usually view email with attachments from my pc because I usually lack the time to download the attachment. Today, I had some spare time so I tried to download an attachment. It downloaded fine but when I went to view it, I received a pop-up box to save it to the sd card. After pressing ok, I was told the save was successful but now I can't find it. Aside from pics and videos, how do I access other folders with saved data?
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Nov 14, 2010
Am looking for some help have had an issue on more than 1 occasion. Here goes hopefully i will explain it clearly . When receiving .jpg files via emails i am having problems and have had from day one is i cant seem to open the images through the phone. I have a image of the Android man in green in the emails with the filename eg car.jpg have tried clicking on it to open but no joy plz plz do you know what is wrong. Xperia x10.
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Mar 18, 2013
I have a Droid Incredible 2 and I would like to move pictures that I take with the camera to different folders on the SD card. Is there a way to do that?
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Nov 24, 2009
I am basically unable to successfully forward emails with attachments. From within my exchange account, the forwarded message is delivered with my typed text, none of the quoted text, and an error file instead of the attachment: A_POLICY_VIOLATED_FILE_WAS_DETECTED_AND_REMOVED.TX T.
This happens regardless of what type of email account I forward the message to--google account or exchange.
If I forward a message with an attachment from my google account, it includes my text and quoted text at least, but not the attachment.
If I can't forward attachments, ok--but I don't get the policy violated file thing. I should note that this occurs in TouchDown and in the native android 2.0 mail application.
I obviously didn't look hard enough. I was able to successfully forward in TouchDown by downloading the attachments first. The quoted text and the full attachments then went just fine.
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Aug 27, 2010
On both my POP3 and Gmail accounts I cannot find a way to open attachments. Can anyone help?
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Nov 24, 2010
My company has both Ev's and Intercepts. When users forward email using these devices the forwarded message gets attached as a .e mail file and neither can open attachments sent by these phones.
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Jan 26, 2010
Working with the Behold II here. I can see the paper clip for attachments but how do I open them?
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Aug 1, 2010
We will be replacing our Palm Treo 755s with HTC EVOs. I have one now and am tasked with getting all the synchronization set up and working for the 30 attorneys and administrative staff I support. The only issue I am having is that I am unable to see, let alone open attachments on emails I receive on the phone. I can see that the message has an attachment because it has a paper clip next to the subject/sender in the email list. When I open the email, I see no evidence of an attachment. One thing I just figured out was that I can open PDF attachments as the phone came with a PDF viewer, but cannot open .DOCs even though I have installed the Docs Togo basic program. (It includes the DOC and XLS viewers). Is this not sufficient to open the attachments? If not is there some other FREE app that will allow me view these attachments on my EVO?
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Dec 25, 2011
I cannot open email attachments of any type using the stock email or TouchDown app, which I use to pull email from my job's Exchange Server. Email functions fine otherwise. I can see that an email has an attachment, but when i click to download, the process begins then always ends with the message 'Not implemented". This happens will all file types.
I'm using an AT&T SGSII with Android 2.3.6
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Oct 5, 2010
Yahoo Mail app has worked great every since I've had the EVO. Sprint updated my profile today (turn on the picture mail app) and every since that time, I have not been able to open attachments. I have rebooted several times, un installed and re-installed the yahoo app, updated my profile and PRL. Still no luck. Any ideas?
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Jul 18, 2010
I can't open email attachments. Says they are corrupted. I know they aren't because I can see them on my desktop.
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