Motorola Droid 2 :: Stuck In Outbox / Exchange Corporate Account
Oct 4, 2010
I have a Droid 2, brand new from Verizon. My company uses Exchange Server 2003 R2. No PIN is required, and OMA is set up for my account. I can receive emails to the phone with no problems; the setup was simple and the messages sync'd to the phone quickly. I can't send, reply, or forward messages. The messages stay in the outbox. The replies I seem to find on this topic online seem to be related to IMAP/POP accounts, and this is neither.
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Jan 27, 2010
I just purchased a new HTC tattoo , i am unable to send emails using the active exchange account. I Can receive emails, calendar and contacts, but no luck on sending--items just sit in the outbox without error message. My work's exchange server requires 4 digit pin to allow full functionality. Unfortunately Device does not prompt for the pin. need help in fixing this.
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Oct 26, 2010
Any one else have a problem with e mails getting stuck in your outbox? Mine done it yesterday and now today. It kinda seems like once the battery gets below 50 percent it dont send them. Any one know how to adjust settings or keep this from happening.
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May 16, 2012
I have an Exchange account with my school that I sync my email and contacts to my android phone with no problems. However, the school made a shared calendar for our class schedules that I added to my Exchange account (by adding the URL), but this calendar will not sync to my phone. If I create my own events in my personal calendar, that works fine and shows up, but the calendar that I added from the school will not. It shows up just fine on Outlook on the PC.
My current solution is to just add that calendar to my google account and sync it, but the problem with that is that our class schedules can sometimes change suddenly and gmail doesn't sync very often, which has led to some problems for me in the past. I would much rather have the direct syncing of the calendar to my phone instead of through google.
What makes it more aggravating is that my friend has no problem syncing the calendar with iOS, so I know it should be possible. I've tried using Touchdown but that has the same problem.Here is an image from the Outlook Web app showing both calendars
My phone: MyTouch 4G running ICS. I had this problem even on other GB roms.
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Jul 22, 2010
I added my Corporate Sync (Exchange) account, and all 11 calendars that I have at work loaded. However, they all share the same name (i.e. the name I gave the account) and color. When I view the calendars at work, they all have a unique name. I can't find a way on the phone to change these calendars' names or colors.
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Oct 8, 2010
I have been getting the message 'as meeting organizer no response is required' in Outlook when people send me updates and I am not the meeting organizer. From reading around it seems it may be an issue with syncing the calendar which I have stopped but it did not fix the appointments.
I was looking for a way to do a one way sync or something but have not come across a way to do this in corporate sync. Not sure the issue but was hoping someone here may have seen the same issue. By the way email and contacts work just fine.
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Sep 24, 2010
I tried Froyo to setup Exchange email and could not get it working. I could not get Touchdown to work either until I discovered my Microsoft ISA server, in front of my Exchange 2003 server, was not setup right. Once I got that setup ISA Server 2004: Supporting Both Basic and Forms-based Authentication with a Single External IP Address and Web Listener (v1.1) the sync started working greatThe benefits of Touchdown are immense and I am no longer interested in Froyo handling of Exchange email. I am an IT guy and will recommend this program to all my android folks.
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May 14, 2010
Everytime I use Corporate Directory to find someone on my company's exchange server to email, my only options for email's are my gmail account and my yahoo account but no exchange account. That doesn't make any sense to me and defeats the purpose of having corporate contacts. How do I make sure my exchange email account shows up as one of the options?
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Dec 29, 2009
Gradually getting used to using my Droid for Corporate Email & Calendar purposes no way I would ever take this thing back, but looking for solutions to the following:
I do not see a way to sort my inbox by "From" to group those emails together. I got spoiled on my BB Storm being able to touch and hold the sender and it would sort all emails. Is there a way to do this on the Droid?
Also, when I go into my "Sent" folder, all emails are shown by the person that the emails are from, which is ME, impossible to see who I sent the email to and have to look at the subject and open the email to have any idea about the content. There's got to be a way to change this to view by who the email was sent to, which is usually what you're looking for anyway.
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Sep 10, 2010
I just got my D2 the other day and have it all setup, but something I've noticed differently from the D1 is that all my Outlook/Exchange e-mails take 5-10 minutes to be delivered even with the Push feature turned on. On the Droid 1, the messages were delivered instantly ometimes even before they arrived in my Outlook client at my desk.
I have it setup as a Corporate Sync account with all the same settings, but I feel like they have taken a step backwards with the Corporate Sync settings. I'm running 2.2.20 (rooted of course), but it's just a hit or miss when the messages come in. I did call VZW's tech line and the lady on the phone said there was some memo about this issue. She didn't mention if there was a work around, or if a fix is coming. It's almost as if the Sync button doesn't do anything.
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Sep 3, 2010
I also posted this on the support forum, but there seems like there's more conversations regarding Exchange over here. On this forum I have gotten clarification that I don't need the "corporate email plan".I added my corporate account through Corporate Sync. It seemed to take just fine and appears to be set up. I checked the boxes that I wanted contacts and calender to sync and checked off the email one. Per an email with IT, it appears I put in the correct information. (They won't formally give support since it's a personal phone.)I hate to seem like an idiot here, but where and how does the calender and contacts sync and show up on my phone? Is there some other software needed here or some setting I need to check. How do you make the sync happen and does it load to the existing calender and contacts apps in the X?
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Aug 25, 2010
For some reason I cannot send any emails from my phone. They get stuck in "Outbox" and never continue on from there. I have Skyraider 2.5.2 (vanilla) and Radio 2.15.
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Apr 12, 2014
wont' send email out and get's stuck in the outbox and never send out...
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Sep 12, 2012
For years now (and on many different phones and Android OS versions), I've run into a reoccurring issue in the Gmail app: now and again, a batch of messages I've told the app to send will get stuck in the Outbox as "Sending" and won't ever send, even after I've rebooted the phone, cleared the cache, insured the phone is online, etc... This only seems to happen when there's some sort of an internet connection issue, but I haven't been able to figure out if it's associated with one particular thing: airplane mode, being out of connection range, having auto-sync or background data turned off, etc... If it was caused by being in one particular state, I'd just avoid sending email while in that state.
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Nov 6, 2009
I have a gmail e-mail signature set, but cannot figure out how to add one for my exchange account.
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Dec 22, 2009
I created an exchange e-mail account and now I wish to remove it and only use my gmail accounts. Can someone provide guidance on how to delete one of these accounts?
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Aug 27, 2010
Just wondering if there are any tips or suggestions for using "Touchdown" exchange in place of the Gmail account, especially to avoid getting duplicate msg alerts for new mail?Once set up in Touchdown, should one delete the email account set-up in messaging? Also, I have a second gmail account for personal mail but for now have only setup my work account in Touchdown. Should I do the same for this account in Touchdown - Exchange?
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Sep 1, 2010
When Froyo came in, I noticed the Exchange calendar became `combined' with the Google calendar. This was a bit alarming, as I don't use the Google calendar and the Exchange account completely disappeared.
I re-setup the Exchange account and spent some time coaxing it to sync the calendar.
Every few days I get a notice that the email service requires a FC and the Exchange account disappears. Start again from Go.
I have Sync turned off, as well as auto app sync. I do not pull mail unless I need it. Calendar and Contacts are set to sync when I turn on Sync. Not sure if this impacts anything but this only started after Froyo. Getting tired of replacing the Exchange acct.
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Nov 13, 2009
My company's exchange server is similar to mail.company.com/exchange, but when I put in that address, it removes the "/exchange" and it gives me an error saying "Unable to open connection to server". Is there a way around this, or am I stuck without the ability to sync my work email?
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Aug 14, 2010
This has been going on for a week or two. GMail keeps loosing connection and I have messages in my outbox that still show sending. They haven't been sent. I checked my email account on the web.
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Mar 2, 2010
Just today I have three emails that just sit in the "outbox" in "sending" mode and do nothing. I also notice that I will read all of my emails and then the "unread" number still shows, i.e. 4 - and I will wait a while, and log onto gmail.com on my notebook and the ones that I just read are sitting in there unread or undeleted. What gives? I am mostly concerned with them sitting in the outbox. Its been running flawlessly and yes IMAP.
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Oct 31, 2010
My IT believes that I am unable to authenticate though the exchange because of some sort of scrambling or degradation specific to this phone.. Mostly just Blackberries are connecting to our server as of now.Has anyone else heard of this?I really want to keep this phone and need to figure out why I can't connect.
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Sep 17, 2010
Anyone having issues with their corporate/exchange email on their SF? There are times when I will not get email for a 4/5 hour period. Even when I try to refresh my corporate email doesn't update. I have it set on Push, so the email should automatically flush into my inbox. I have two other gmail accounts synced to the SF and they work fine.
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Jan 11, 2010
test my app with an android device that is using a corporate calendar.... alternatively, can you tell me how to set up a mock corporate exchange server connection (and thus corporate calendar) on the emulator?
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Sep 27, 2010
I've got two Corporate Exchange Accounts with which I want to be able to Sync both email and calendars with my Fascinate. My wife has the Motorola Droid 2 with Android 2.2 and it supports multiple Corporate Sync (Exchange) Accounts. (She has three exchange accounts - two part time jobs and one for personal). I bought the Fascinate, but after I got home realized it only will support one Corporate Sync account natively. I have downloaded and installed Touchdown temporarily to handle my second Exchange Account, but Touchdown also only supports one account. I'd much prefer to use the same application for both accounts so I can see my calendars overlayed.
As I understood it, Android 2.1 supported multiple exchange accounts, but I think Samsung made a decision to override that, by including an Email app on the Fascinate that only supports one account. Has anybody heard about Fascinate's Android 2.2 (Froyo) update and whether or not it will support multiple Corporate accounts? With the exception of not supporting Multiple Exchange accounts, this phone really hit it out of the park for me. Great screen, thin and light, fast, 3G Hotspot (so I can get rid of my aircard). I'm 4 days into my 30 days with Verizon. I hope we hear something about Fascinate's 2.2 update before then.
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Sep 22, 2010
I set up my corp exchange email account and the email part of it works flawlessly. The calendar on the other hand is very quirky. On the first Sync I noticed that not ALL appointments were brought over from my Outlook Calendar. Upon researching it seems that the meetings not coming over are all recurring meetings. Some were from other people that I was invited too but most were recurring meetings I had created on my own calendar.
I did some testing to isolate the behavior:
Create single appointment in Outlook
It shows up perfectly on the Fascinate.
In outlook change the appointment to recur monthly
Appointment vanishes from Fascinate.
Remove recurrence from appointment in Outlook
It comes back to Fascinate.
The same behavior can be seen when creating a fresh appointment with recurrence. The problem seems to be isolated also to recurrence set for the "every third wednesday" or something similar. It works for monthly on the 20th for instance.
Firmware version is: 2.1-Update1
Build: SCH-I500.DI01 (downloaded today and did not correct sync issue)
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Apr 2, 2009
My company has a team of developers and testers working on product for Andriod phones. The normal developer account can only order a single ADP1. We would like to get a couple more of them. Is there a corporate developer account that would give us access to more of them? Or do we need to create multiple accounts, one for each phone?
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Nov 7, 2011
I am a new owner of Photon 4g. I used to have a HTC touch. I am getting "login failed. please try again" message when I try to setup my corporate email.
1> I have tried using both domainusername and just username with no success.
2> Also have tried setting up gmail as corporate account and later changing to the desired account settings as suggested in other forums and it still shows the same error.
3> I have also tried unchecking "verify certificate"
I have been able to using the same credentials on my old phone and it used to work perfectly.
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Nov 8, 2012
My company only allows mobile access to corporate e-mail through WIndows phone. As an Android advocate, i prefer my own mobile device.
My only two choices are to access through my Android Chrome browser or find a way to make my Jelly-bean Android mail app look like it is a Windows phone. ...or a 3rd part mail app that looks like a Windows/windows phone mail client
I prefer the mail client route as it keeps in sync with updates.
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Jun 5, 2010
I previous had email working fine on my Droid Eris with the 2.1 OTA. However today after updating my password, the Exchange ActiveSync account will not work on my phone. It gets past the authentication phase, however it seems to have issues saving the account on my phone.After some research, I have found documented cases of simlar issues on other hardware but not the Eris. Is anyone else having this issue, and what changed? Ive had it working on 2.1 OTA, but it will not work now.In my research I came across the following site, is it legit? It seems kind of sketchy, and I dont have the knowledge to determine if it is harmful or not.
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