HTC Incredible :: Screen Keeps Going To Sleep While On Phone Call
Jun 3, 2010
Has anyone experienced their Inc going to sleep while trying to multitask during a phone call? The screen keeps going between sleep and awake when trying to navigate through menu's during calls. I have already tried a battery pull.
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May 1, 2010
Usually the phone is awake, and when you lower it the phone lights up for numeric input (love that feature).
But after a minute or so it locks. You have to push power button before you can enter numbers- annoying. Is there a "keep alive" option I'm not seeing?
On a similar note, is there a way to make the phone lock automatically (like an app)? It's also annoying to have to manually lock it: I'd rather keep waking it up (if it was indeed idle and not running a program) than forget to lock it and dial/message everyone in my contact list from my pocket.
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May 10, 2010
I just checked my battery and my awake time is 1:00 hr while my voice calls under battery usage show 1h 41 min.I am just asking to better understand the Android OS the time for my voice calls seems to be on par but how does it show that the phone was only awake for 1 hr?Should the awake time not be the same or greater depends on what I did while the phone is not "sleeping"? I am just a little confused by this...could someone pls explain?
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Sep 15, 2009
Whenever I make a call where there is a long recorded message before telling me the options, I find the phone has gone into standby - when I bring it out of standby the call gets disconnected. Is there any way to stop the phone going to sleep during a call?
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Jun 3, 2010
I am looking for a widget that will put the screen to sleep like the power button does, but a widget on the screen. I know it sounds stupid, but when the phone is in the cradle in my car, it would be much easier to tap a widget on the screen to turn screen off than push down on the power button. I have a lock program that allows me to use the trackpad to wake the screen up, but have not found one to put the inc to sleep.
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Aug 17, 2010
is locking the screen the same as sleep or is there a difference?
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Oct 18, 2010
Just got an incredible (ebay - had to get rid of Eris) and New, out of the box the phone powers up fine. But the minute it comes out of sleep mode, the screen has scrolled to a different location - however, I need to actually push the screen in the location where the button I want to press should be located.
Have been searching here for an hour, but can't find anything like this so had to make a new thread. Sorry if it's a duplication.
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Jun 12, 2010
I was wondering if anyone has this problem. When someone calls my incredible I try to swipe the screen down, but the screen is non responsive whether i swipe up or down. I tried to search the forums for this problems, but i couldn't find anything on here or on a google search. Is there an app that fixes this?
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May 6, 2010
I feel like this must be so obvious and I'm missing it. Just want a button I can hit to turn screen off without waiting for it to timeout on its own. Otherwise it seems to often do random stuff in my pocket if I am unwilling to wait to put it back.
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Apr 30, 2010
Anyone else having this issue with there Incredible? If i hit the sleep button to shut off the screen it will wake up when i hit it again. If i just let the screen time out it wont wake back up, but the touch buttons buzz but screen wont wake
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Aug 4, 2010
I typically have my phone sitting on my desk infront of my keyboard @ work. I noticed that once maybe every 5 minutes or so, that the screen flashes on&off once. I assume it's waking to check for data updates or something, but just seemed odd.
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Aug 18, 2010
I've had this issue happen a few times, so I disregarded it, but a few hours ago it happened 3 times in a row.I'm in the middle of a phone call, and suddenly I hear a beep, and I look at the phone and the call was disconnected (I'm back on the 'Phone' screen). I then realize that the phone becomes unresponsive (the screen doesn't respond, same thing goes for the Home/Menu/Back/Search buttons).The only thing I can do is press the top 'Off/Lock' button to shut off the screen, then press it again, and everything goes back to normal.Is anyone else experiencing this problem? If so, any advice/solutions?My phone is stock, no rooting or roms. I've downloaded a few apps from Android market and that's about it.My 30-day purchase window is up in about a week, so I'd like to get this resolved before then to avoid any headaches.
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May 27, 2010
Today I noticed some very rapid battery drain and narrowed it down to Palmary Weather. I figured out that you must use the back key until the app exits for this to work correctly. If you just press the home key while in the app, it will keep the phone awake.
OK, I was just giving a quick heads up, but might as well keep a running list to make this easy. Just please make sure you've actually proven these apps have caused this issue or else we might have 1,000 listed. Also, this is not saying that the app is causing you an issue, just the obvious ones to look at when you do have a problem.
Known Problem Apps
- Flickr (if Facebook for HTC Sense is also setup to sync)
- Palmary Weather (updated:issue only occurs if you do not exit the app correctly...working fine now)
- Profile
- Slacker Radio (some do not have an issue if you hit Menu/Exit to close app...others still have issue)
- Google Listen (must be configured to only download while on Wi-Fi and while charging)
- Meebo
- Alice
- MyLock
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May 3, 2010
I could not find it with search. I'm back to having less than 5 hours of battery before it shuts down. At 3:00 today I was at 100% charge and at 6:00 I was at 40%. The really interesting part is when I look at the battery details. I'm at 30% right now and I have 3:24:15 of uptime and 3:23:56 of awake time. Something is not letting the droid sleep. Other than stock apps I have, xtremelabs speed test, connect bot, keepass, astro file manage and K-9. The only app that should be running is K-9 and it's using 4% of the battery.
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Jan 31, 2010
Well after long waiting I got the moment! So far so good and really enjoying my first smartphone. Now How do i get the phone screen to go to sleep when charging? Can't find anywhere how to do this? Is this normal? It does get pretty warm and not sure if this is good for the screen? When is not plugged it goes to sleep on the 30sec. which is selected?
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Sep 18, 2010
I am an android developer I have a problem..
I want to be get notified when the phone screen goes to sleep Help with a sample code.
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Sep 25, 2012
I wanted to know if there is any way to turn off the screen without the phone being locked or put to sleep.
This would be useful when controlling my phone from my PC via Teamviewer (I already see the phone screen in my PC, so having the other one ON is pointless) or when wanting to listen to some music coming from a video.
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Sep 14, 2010
When I select the power button to bring the phone out of sleep the phone screen will turn off within a second or two. Is there a way to keep the screen on longer? If I press power and look away for a second the screen goes black again. Its liek I have to hit power and jump right on it to enter my swipe code.
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Jul 18, 2012
I was playing around with my Nexus phone last week when I first got it. I was messing the screen sleep settings. I could have sworn there was option either associated with that or somewhere in the settings where it asked you how long it would take for the phone to lock the screen after it went to sleep.
OS = Jelly Bean
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Apr 29, 2010
When I sleep I leave phone charging in my night stand. My problem is my phone will wake me up 5 times a night telling me i have a new email, and other notifications I hesitate to silence my phone in case i get an important call.
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Jul 14, 2010
This just started happening. The Dinc won't auto lock itself nor will it go into screen lock when I press the hold/power button. I set the screen lock time to 15 seconds and after 15 seconds the screen only dims but doesn't lock.
When I press the power button to awake the Dinc it pops up to home screen or which ever screen I slept it at. i tried uninstalling the apps I updated and downloaded but no luck
ETA:
Installed ATK just to see what apps were running. Everything looked normal. I took of the reminder I had in my calendar and the phone is locking itself after screen timeout has expired and power key works. I put my reminder back onto my event and it is still locking.
Conclusion:
Dinc has a mind of its own and was probably amped up on Starbucks since I had some today for the first time since owning the Dinc
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Sep 10, 2010
Let's say I want to use my gps all the time. how do I prevent my screen from going dim/shutting off ?
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Nov 14, 2009
Oftentimes when I attempt to end a phone call the screen goes dark and I am not able to end a call. I have read other websites in which users have had similar issues. Will this issue be addressed and fixed soon in a firmware update?
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Jun 4, 2010
Is there any way to get an email or text notification once my phone is in sleep mode? If my phone is "awake" it rings but once asleep I don't get any notification. Also, if my phone ringer is set to vibrate is there any way to set my email/text notification to ring or does it have to be both vibrating or both ringing.
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May 4, 2010
My Incredible rings when there's a visible screen. When the screen darkens and phone enters sleep after, in my case 1 minute of non-use, any calls coming in do not ring through. Voicemail picks them up but there is no indication that I have an incoming call unless I wake the phone up and check the upper left hand menu for the voicemail icon. This can't be set up right. When the phone is asleep (dark screen) but not powered off, there has got to be a setting that lets calls ring through and awaken the phone so it can be answered.
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Jan 18, 2010
I am going crazy here... I've had this thing since it launched and everything is great except I keep hitting buttons with my face during calls! I mute, sometimes end calls, start 3 way calls etc and I have no idea how to prevent it. Is there any way I can make the screen lock during phone calls or change the call screen altogether?
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May 5, 2010
How do you control the screen being on or off during a call? My screen blanks, I guess to keep you from hitting buttons with your ear, but when using a bluetooth headset it also blanks. Sometimes tilting the phone wakes the display, sometime the top button does. But sometimes neither hs an effect, and the screen remains off until the call is over. Anyone else have this, and figure it out? Are there settings somewhere to control this behavior?
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May 22, 2010
This is only a problem when I make calls which require entering a number to select an option(i.e., press 1 for...).I know the screen times out(?) when on calls normally and that it will light up again when it senses the call has ended, but if I have to see the keyboard to press a number to make a selection, pressing the power button to bring it up usually takes too long. By the time I get the screen up and press a button, the system on the other end doesn't recognize it. OR, I'll press the power button and it won't come up at all.
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May 3, 2010
Is there not some way to lock the screen during a call? when i hold it with my shoulder or talk while laying
down, my cheek/chin will end the call..
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May 16, 2010
Is there any way to change which screen you see after you end a call? Mine takes me back to the dialer with my contacts. I want it to just go back to the home screen.
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