HTC Incredible :: Return Phone For Support?
Aug 28, 2010
Right now, I am running 2.05.00.06.11 baseband radio with SkyRaider 2.5.2 HTC Sense. I am looking to use the unRevoked forever to allow my phone to have S-OFF and permit me to update the baseband radio to 2.15.00.07.28. My question is, should I happen to need to take my phone in for repair, will it be tough to go back to factory?As some of you may know, the good folks that designed unRevoked now have an S-ON tool that will allow you to turn S-ON. I know that I could do that, put my original setup back one (2.1update1) and remove root. But what about that radio baseband?
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May 11, 2010
I want to return my phone and cancel my contract. How do i return it when the site has no number to call?
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Apr 26, 2010
I bought an Eris on the 28th, but returned it sunday within the 30 day grace period to wait for the incredible. And its killing me xD.I had to switch back to my winmo 6.1 HTC vx6900, and switching back from android is rough. Truly, it is a day to day struggle that we must cope with one step at a time. Tasks that used to be so simple, like editing a contact or sending a text, are now unwieldy by comparison.Who else here has had to do this? Am I alone in having to deal with this?
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Apr 29, 2010
I won't have the phone till Saturday and was wondering if anyone knew?
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May 16, 2010
I am new to this site and the incredible and have a question that m sure has been asked, but m trying to play farmville and an error message comes up saying flash player not enough memory and then it said farmville doesn't support my phone.
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Jun 4, 2010
My current contract expires with Cincinnati Bell tomorrow. I want to get the Incredible but I don't want to keep my current carrier for another month. I was thinking that I could just pickup the Motorola Droid from Best But for 19.99 and return it later when the Incredible was in stock. Do they have the 30 return like the Verizon store? Also Walmart has them for the same price so does anyone know their return policy?
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May 22, 2010
Are we allowed to return 30 days from the day we ordered the phone, or 30 days from when we received the phone? (april 19th and april 28th for me). If the droid 2 is coming out with similar specs and a keyboard i think i want that.
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Aug 29, 2010
Does anyone know where the instructions are to return to stock from 2.2 and radio 2.05? Tried looking around but couldn't find them this morning.
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Apr 21, 2010
Verizon's normal return policy is 30 days from date of purchase. Say you pre-ordered the Incredible online on April 19. Does that mean you have 30 days from April 19 to return the phone, or 30 days from the date it was shipped, or 30 days from the date you received it? Anybody know? Also, does Verizon actually have to have received the phone within 30 days for it to count as a valid return, or do you merely have to have shipped it back to Verizon within 30 days (and perhaps they receive it 31 or 32 days after purchase)?
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Aug 20, 2010
How do I remove my themes and return the phone to stock, trying to get Froyo on my droid x..
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Sep 22, 2010
I'm liking Virtuous, but I much prefer the stock battery widget which just shows a qualitative, graphical battery level. Being aware of the instantaneous percentage of remaining battery at all times makes me properly crazy.
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Sep 26, 2010
How to UN unrvoke
How to completely return to stock 2.2 no root no unrevoke
I have been told to use their s-on patch and then just install ruu wiil do it ?
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Jun 27, 2010
If I need to return my phone before the 30 days are up and they are out of stock, will they still honor the return policy and just call you when they have one available or will you have to stick with the phone that you have?
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Apr 30, 2010
I've got my ALL notifications turned on for my IMAP email account (which is set to check email every 5 minutes).
That means I should hear a notification tone, I should feel a notification vibration -- and I should see the notification light.
Absolutely none of those things are happening. When my phone is sleeping -- I get no light, no audible tone and no vibration.
It very well may be operator error on my part -- but this phone is going back if this isn't resolved.
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Jun 24, 2010
I am having a heck of a time getting any pictures and many downloaded wallpapers to show up on my HTC Incredible. After I set the picture or whatever and crop it, I return to the home screen and the Colorful Bubble HTC Wallpaper always shows up instead, only the live wallpaper really works all the time. Anyone else have the same problem or know a solution?
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Aug 10, 2010
I am having a problem with my droid microphone. I wanted to return it and get a refurb. I was rooted so I flashed back to 2.01 using RSD. Now can I bring my phone to the verizon store on 2.01 or do I need to upgrade?
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Jun 24, 2010
So I signed up for verizon last week after deciding to leave att and picked up a droid. I already had heard of this phone and decided I would at least use the regular droid in the interim. Thankfully I picked up the droid on the 16th, so the droid x release day is within the 30 day window. Can I just go in on the 15th and exchange the droid for the droid x? I know the pre order situation is unknown, but if reorders are available can I pre order even though I haven't returned the droid yet?
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Aug 1, 2010
I woke up this morning to find a line of dead pixels across the bottom of my screen, right through the phone, drawer & contacts icons. Below the line everything was all flashy & glitch. I did a soft reset, battery pull and started it back up with the same results. I then did a hard factory reset with the same results. The phone was purchased from a Wal-mart that was 40 miles away and of course they did not have a replacement. The next closest one was 33 miles from there. So to avoid going without a phone, I made the drive. I was reading that they have made this problem public now, but they say it is a very low percentage. Just wanted to share.
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Jun 18, 2010
I had to drive an hour away to pick up my evo because everywhere within a reasonable distance was sold out, but i finaly caved in. I have barely a light leak under my home buton (somewhat thankful that this is my only problem haha) but i like things being perfect and i want to start exchanging evos until my standards are met. But i would like to know if i have to drive an hour or if i can drive 3 mins to the one down the block.
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Aug 28, 2010
Obviously a noob, I have looked through the threads, and it appears you can restore a rooted phone to an un-rooted phone?
My question is, if I root my EVO and then have some sort of hardware issue that would possibly require a replacement or repair of the device by Sprint, can I restore it to it's pre-rooted condition such that Sprint or HTC cannot detect that it was rooted? Or, if I root it, should I just drop the repair insurance for it, because I am basically jumping off the insurance cliff when I root it?
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Nov 8, 2009
I got the Motorola Droid on Friday night. After playing with it, I just cant use it because the font size is to small and there seems to be no global font increase. I want to return the phone for a refund and put my plan back to the way it was, and reactivate my old phone, think verizon will do this for me?
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Jan 6, 2010
I got a Droid w/ Verizon December 28th 2009, and have 30 days to take it back. Should I take it back and wait for Verizon to come out with the Nexus One? I know for sure I want to use Verizon: We are in a semi-rural area, and Verizon is the only carrier that has 3g. I guess Verizon will be offering the phone SOMETIME in the spring. If I took it back, I'd have to go back to my old att phone and wait till then. One of the most important features of a phone for me is having a REALLY GOOD CAMERA built in, so I can take decent photos at any time without having to wag another box around I've read that the Droid will eventually (Jan 22?) be getting Android 2.1. DOES ANYONE KNOW if Android 2.1 Will fix the problems with the Droid's camera being a P.O.S? If Verizon would do some kind of a deal where I could keep the droid til the Nexus 1 is available with them I would, or even return the phone and use my current old unlocked phone on their network, and wait if they would give me an approx date.
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Jan 27, 2010
I was wondering, what is this holiday return policy ive heard of? I bought my droid on dec 23 and might need to exchange it soon, does anybody know what i might encounter?
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Sep 10, 2010
Whats the best/easiest way to return my captivate to its out of the box software? I used Bugless Beast, but want to return to stock...
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Nov 12, 2009
I bought the Eris from VZW on Nov 6 and returned it on Nov 8. If I buy the Droid from Best Buy today and don't like it either, can I return it to Best Buy without a restocking fee? Also, if I purchase from Best Buy can I take the Droid into a VZW store six months down the road if something goes wrong with it?
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Sep 20, 2010
I'm close to my 30 days trial being up and I will be out of town when it actually is, so I needed to return the phone early. I just can't live without a working GPS function on a SmartPhone. I travel and love how smartphones allow to me to schlep on less thing (GPS).
Anyway, I had ordered the Ebay Hongkong 2 batteries & charger. Since I have no use for them I'm going to give them away. They are $10 new so by the time I list them and have them sold on ebay its just not worth the hassle.
The first person with over 30 posts who responds to this thread will get them free of charge. I'm going to send them to you on the honor system. After you get them, please compensate me for the postage. Lower 48 USA only please.
I hope this isn't violating any forum rules, but since I'm giving these away, not selling them I should be ok.
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Aug 6, 2010
I am having some problems with my phone (LG Ally) and am considering returning it before my one month trial is up. Should I remove my apps prior to returning? I'm specifically concerned about PDAnet since Verizon prohibits tethering. Advice?
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Mar 14, 2010
Is it possible to configure an android app so that if a user has opened your app, launched numerous activities, then returns to the home screen and relaunches your app again, instead of going to the main activity they will instead be taken to the activity highest on the stack (the most recent activity in your app)?
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Aug 11, 2010
I want this thing completely stock. No root no nothing. I can't get anything to speed it up. I'm not sure if m doing it right.
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Oct 21, 2009
How do I erase all data or do a hard reset?
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