HTC Incredible :: Call Quality Comment From International Use
Jul 5, 2010
I know there are lots of comments that some folks have issues. Maybe OTA will fix it etc etc. My wife called my from Beijing, China on her Incredible to my Incredible here in California. Sounded PERFECT. Crystal clear no issues on either end. FWIW data has worked perfectly. She can access some sites like Facebook that the wifi in her hotel firewalls.The network itself was pretty amazing too. No call lag whatsoever.
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Aug 11, 2010
Do you have any problems with call quality and/or calls dropping? I personally have never had a problem. I am in a major city and not the country or rural area. I'm just trying to see what percentage of users have these issues.
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May 2, 2010
I've had my Incredible since the 29th (yes, I had to wait) and it is been fantastic except for one important thing - call quality.I know everyone in here has been discussing signal strength and bars, but I've been experiencing very poor quality in calls. It only seems to be the audio I'm hearing (people on the other end say I sound fine) that is bad - with everything from little 1 second "scuffs" (sounds like someone blowing on the phone mic), to 1 second moments of silence while someone is talking, to what sounds like auto-tune on the person's voice. When there isn't distortion the person sounds kind of muffled. Many times even the audio of the ringing cuts out a couple times or sounds distorted when calling someone.Anyone on here experiencing a similar issue? I stopped by my local VZW store to which the technician didn't feel there was a problem and refused to replace my phone (although they had no new phones anyways). I've done a hard reset to remove any apps that may be interfering with the calls and it's still the same. Also have tested at least 50 calls in several areas of Rochester, NY (30ish mile radius) over the past 4 days.
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May 30, 2010
I noticed this under the Incredible Wikipedia page the other day as a "tip" for improving call quality;
- Go to Phone and Dial ##778
- Choose Edit Mode
- Password is 000000
- Go to CDMA Settings
- Scroll all the way to bottom
- Change Home Page, Home Orig, and Roam Orig from option EVRC to EVRC-B
- Hit Menu and Commit Changes
- Phone reboots
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May 4, 2010
Im being told by a Verizon Corporate Rep, that HTC is going to be pushing out an update by weekends end to fix signal strength and call quality.Apparently its a bigger problem then previously thought.Can anyone confirm?
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Apr 30, 2010
Just got the HTC DROID INCRED yesterday...was pre-ordered. Like to know if anyone has expereinced of call quality like dropped calls, audio breaking up and poor reception in general? I understand there is a "quere" on how many bars appear on the display, but frankly coming from a Blackberry Storm 2, I have never had any of these issues. The location is well within city limits and was never a problem with other models of phones. Any possible patches or fixes in the works?
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Jun 3, 2010
I was wondering if there's any app. that can be used for international call. I'm currently living in U.S. and want to make call to other countries. Please recommend me one that I can use and how to use them It's because my parents are staying in other country. I know GV offers cheap international call but I was not invited still.
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Aug 27, 2010
Codes to enter the programming menu can be found here: How to Increase Droid X Call Quality? Relevant EVRC-B settings are under NAM CDMA Settings on the Incredible. I myself am not experiencing the call quality issue, so I can't vouch for the results. Link above indicates it may cause extra drain on battery. I used this same code years ago on a Samsung "dumb" phone and it did wonders for call quality and I did not notice a difference in battery life.
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May 7, 2010
With all the doom and gloom threads around here it makes one feel that the phone is a complete dud and no one is getting good signal strength. "If you hold the phone wrong your dBm signal strength drops by 20!" "The battery doesn't last through the day!" etc. etc.I know usually it's a "vocal minority" thing but the sheer volume of complaints on this forum is worrying me.Is anyone here having a more or less flawless experience with the Incredible as far as phone calls are concerned? I.e. are you getting good 3G reception as compared with prior phones you've had on VZW and so forth?I am really REALLY on the fence between the Incredible and the Motorola Droid and I don't want to regret getting the Inc if these problems are blown out of proportion.
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Jun 28, 2010
My Inc worked well for about the first-ish month. I sometimes had "muddy" call quality and the caller would drop in and out (to the point I thought they hung up, but I would start hearing them again). I attributed this to the caller's device/network and not my device.
I went from noticing this just a few times, to almost all calls have the problem now, to some degree. It does not matter if using the ear or external speaker. GPS through the speaker is perfectly clear and so is playing movies and music.
This suggest it is not an audio output problem, but an actual voice call problem. It is getting so bad that I am beginning to dislike the Inc, since phone calls are obviously a critical function of the device. Everything else works fine.
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May 6, 2010
Some Droid users were having the same call quality issues and someone suggested this fix. Worked for some, not for others. As always, be careful if applying:
http://androidforums.com/how-tips/18639-read-improve-call-sound-quality.html?highlight=vocode
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May 20, 2010
I'm having some call quality issues but they're mainly on the other end of the line. Those I'm speaking to are picking up some static/background noise. I really don't have any complaints with the call quality on my end. Also, I've noticed it seems to be worse when I'm in the car traveling. If I'm at home and make a call, others tell me the call is clear. Anyone else experience a similar scenario?
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Feb 11, 2010
I use Google Voice (love it) primarily because of it's visual voicemail on my Droid. I do have a Google Voice number, and I'm trying to decide whether to set the Droid app to "make calls using Google Voice" or not.
I have no problem with giving out a different number, and my placed calls seeing the GV number in caller ID.
My question is, does this affect how the call is actually connected, from a quality standpoint? I tired a call both ways, and the sound quality seemed a little bit different. But then, I am an obsessive compulsive weirdo.
Is there any difference in call quality or routing between making a native Verizon call and a Google Voice call on Droid? (Like, does Google voice actual use 3G to connect to Google server over the internetz, then place the phone call?)
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May 5, 2010
We originally bought 5 for our business. Of those 5, 2 have been returned and exchanged for Blackberries. We continue to have terrible Signal Strength, and in 2 phones a very loud echo. All other little bugs aside, im looking for some answers. Since I didnt see any side by side tests, I thought I would
1. I tested the signal strength at 5 locations. All locations had great 3g speeds for all the phones. The first INC is an original phone, and the second INC is a replacement.
Droid Eris INC1 INC2
-75 -80 -98 -96
-85 -74 -101 -100...
My question is, how can i have GREAT 3g speeds with all the phones, yet have a terrible signal strength. I'm on my 2nd phone and still have the same issues. ( So its not a bad batch)
2. The first thing the other 2 users of the phones mentioned right out of the box there was a very defined echo. The echo was of their own voice, not the other person on the line. I've noticed it on and off, but nothing to bad. People also complain they can hear the echo, making us hard to hear on the phone. I really like the Incredible, but I guess unless someone from Verizon tells me to wait for an update, or someone here has a solution Im gonna have to go back to the Blackberry. Anyone else having the same problems?....
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Nov 3, 2010
I got my Incredible the week it came out. Last week I started having all sorts of problems and had to reformat the phone several times. Anytime I installed or tried to use an app the phone would crash.They sent me a new one. I put my extended battery in, let it go until it died, then turned the phone off and charged over night. I used the battery, if I remember right, around 60 hours. It definitely got me through 2 full days. This was with my normal use. I don't use it as a phone a whole lot. A call every day or two. Mostly texts, brief internet and some apps. My last phone, the same battery would get me through the day but need recharged over night or I'd be needing to throw it on the following afternoon.So I try my standard battery. Let it drain out, charge it over night, typical use again.It's currently at up time of 33.5 hours and awake time of 1:40:00 with 30% battery left. Again, first phone, that battery would need bumped up a couple of times a day on the charger.Granted when I first got the phone I was obsessed with playing with it, but getting almost 24 hours more between two phones (original and the replacement) using the same battery is odd.It's a hardware 2, just like my last phone. Everything seems to match up spec/number wise in About Phone.I know there are a ton of battery threads, but I didn't know where to put this.
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May 27, 2010
I've had my Incredible for a month now and feel it is the best phone I've had. I'm coming from a Palm Treo 755P which I thought was good, but now looks like a brick. This morning I tried to make an international call from the Inc. and received a message from VW that the number was not in service or had been changed. My contacts list has a prefix of '+' in front of international numbers. he Palm recognized that and substituted a 011 instead. When I changed the number in the Inc. and added the 011, the call went through with no problem. I have tried international calls with Assisted Dialing on and off, and there is no difference. Is there a special way that international numbers need to be stored on the Inc. for the '+' to be recognized?
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Nov 9, 2010
Been calling home on my incredible for a couple of months now and got a nasty surprise when I got my bill.I decided to download Google Voice to call internationally as I found it's rates to be cheaper than Skype.Bill came in and again to my surprise it seems I'm getting charged by Verizon and GV now.SO what is the cheapest way to call internationally from my android phone.is it Skype, do you know a fix for GV, the international plan from Verizon (f that) or another app.
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Jun 29, 2010
Does anyone know/have experience with avoiding int'l roaming charges? I called verizon and the rep said that I would roam anytime my phone is on, and that I would incur charges, which is NOT what I want. I don't need 3G or any other type of phone or data connection associated with the network. All I want to be able to do is use Fring/skype/googlevoice through a WiFi connection. I've been reading and am getting confused with all this 'APN' on/off stuff. Can't I just put the phone in airport mode and connect to WiFi through my DINC?
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Jul 29, 2010
I'm going to be in Japan for 10 days. I read that they put in a 3G network so I called Verizon and our phone do work there! Here's the catch, it's 1.99 per min! They have a Global Data Package that 64.99 unlimited data, so I'm putting that on for the 10 days I'm there. I just got my Dinc last week and I'm a total noob when it comes to it. Is there an app or way to use wifi to place calls cheaper? I've tried searching these forums but I can't find anything.
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Oct 28, 2010
Is anyone using the Skype modified app that allows you to call over the data network? I was wondering how it's working for others. Mine has been horrible as far as call quality. Almost unusable. I'm on 3G. I was wondering if there were any settings that needed to be enabled or unenabled? My Skype WiFi works great.
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Jun 5, 2010
Does anyone else have very poor call quality with their EVO? I have 2 EVOs and both have a tinny sound
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Aug 12, 2010
call quality been on the X? I have spent a lot of time in the forums here learning about the phone's capabilities and havent once thought about the phone being used as a. However, that is a good thing, because I have had great clear calls which was in contrast to my previous phone, so since the phone has been working as it should, I havent thought about it. But my calls (listening to the person on the other end, and how they say I sound) have been pretty near perfect.
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Jul 8, 2010
It seems that the new fresh ROM 2.3.3 has reduced the quality on pictures from the sd card assigned to a contact. Every time when i call i see that the picture is poor.
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Oct 28, 2010
Well, my upgrade date was yesterday and it's crunch time. I am leaning toward the X because of call quality and great GPS (important for me). I like the "flash and style" of the SF as well as the reasonable size. NEED SOME FINAL OPINIONS AND EXPERIENCES FROM SF USERS ON GPS AND CALL QUALITY- I have been here for many weeks and have read many posts on the topics which have left me cornfused- I am heading to Costco Verizon tomorrow night to ink a deal.
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Dec 9, 2009
Has anyone noticed improvement to the call quality and echo issues that many of us have had with the Droid. I have force/updated today and as yet the problems have not recurred.
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Jun 12, 2010
I am looking at android phones for me and my family. Kids like the Moment. Was wondering how the call quality and speakerphone is? DH will use it for lots of meetings, sometimes on the road, so this is very important.
Are we better off with a different android phone for him for call quality? Anyone know if call quality is any better on Hero?
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Sep 16, 2010
Does anyone else get bad quality at medium to higher volumes through normal calls (not speakerphone). Anything over two notches from muted gives me a wierd vibrating noise when the other end is talking semi high pitched and consistently. It sounds almost robotic or like paper. I didnt know if this was just my phone, the majority, or all epics suffer from this problem.
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Jul 20, 2010
So since the recent update, I noticed that the call audio quality is MUCH better than it was before. Everything sounds more clear and detailed than it used to, and even my girlfriend said that she can hear me more clearly than before. I believe improved audio was on the list of things addressed by the update.
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Aug 24, 2010
I made the switch from a BB Bold 9000 to the Captivate last Friday and so far I am in love! There is just one issue that I would love to gloss over but it's important given that it is a phone so I'd like your input. There was one other thread on this that sounds kind of like what I'm experiencing but I just wanted to be sure before I go in and exchange it.
When I am on a call, it is rather difficult for me to hear the person on the other end. I have the volume turned all the way up but not only is that not that loud but they also sound muffled. If it were one or the other I might be able to deal, but I never had trouble hearing on my BlackBerry and I never had the volume turned all the way up. It's gotten to the point where I'm unknowingly pressing the phone against my ear really hard so I can hear better. Has anyone else noticed that callers sound muffled? Should I exchange it?
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Jan 14, 2010
Which is best to get as far as sound and call quality? The Headset that plugs in the charger port or the one that plugs in the 3.5mm jack on top. Any suggestions on brands? I will be using the mic, so just any headset won't work.
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