HTC Incredible : Need Opinion About Call Quality Performance
Apr 30, 2010
Just got the HTC DROID INCRED yesterday...was pre-ordered. Like to know if anyone has expereinced of call quality like dropped calls, audio breaking up and poor reception in general? I understand there is a "quere" on how many bars appear on the display, but frankly coming from a Blackberry Storm 2, I have never had any of these issues. The location is well within city limits and was never a problem with other models of phones. Any possible patches or fixes in the works?
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Aug 11, 2010
Do you have any problems with call quality and/or calls dropping? I personally have never had a problem. I am in a major city and not the country or rural area. I'm just trying to see what percentage of users have these issues.
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Jul 5, 2010
I know there are lots of comments that some folks have issues. Maybe OTA will fix it etc etc. My wife called my from Beijing, China on her Incredible to my Incredible here in California. Sounded PERFECT. Crystal clear no issues on either end. FWIW data has worked perfectly. She can access some sites like Facebook that the wifi in her hotel firewalls.The network itself was pretty amazing too. No call lag whatsoever.
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May 2, 2010
I've had my Incredible since the 29th (yes, I had to wait) and it is been fantastic except for one important thing - call quality.I know everyone in here has been discussing signal strength and bars, but I've been experiencing very poor quality in calls. It only seems to be the audio I'm hearing (people on the other end say I sound fine) that is bad - with everything from little 1 second "scuffs" (sounds like someone blowing on the phone mic), to 1 second moments of silence while someone is talking, to what sounds like auto-tune on the person's voice. When there isn't distortion the person sounds kind of muffled. Many times even the audio of the ringing cuts out a couple times or sounds distorted when calling someone.Anyone on here experiencing a similar issue? I stopped by my local VZW store to which the technician didn't feel there was a problem and refused to replace my phone (although they had no new phones anyways). I've done a hard reset to remove any apps that may be interfering with the calls and it's still the same. Also have tested at least 50 calls in several areas of Rochester, NY (30ish mile radius) over the past 4 days.
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May 30, 2010
I noticed this under the Incredible Wikipedia page the other day as a "tip" for improving call quality;
- Go to Phone and Dial ##778
- Choose Edit Mode
- Password is 000000
- Go to CDMA Settings
- Scroll all the way to bottom
- Change Home Page, Home Orig, and Roam Orig from option EVRC to EVRC-B
- Hit Menu and Commit Changes
- Phone reboots
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May 4, 2010
Im being told by a Verizon Corporate Rep, that HTC is going to be pushing out an update by weekends end to fix signal strength and call quality.Apparently its a bigger problem then previously thought.Can anyone confirm?
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Aug 27, 2010
Codes to enter the programming menu can be found here: How to Increase Droid X Call Quality? Relevant EVRC-B settings are under NAM CDMA Settings on the Incredible. I myself am not experiencing the call quality issue, so I can't vouch for the results. Link above indicates it may cause extra drain on battery. I used this same code years ago on a Samsung "dumb" phone and it did wonders for call quality and I did not notice a difference in battery life.
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May 7, 2010
With all the doom and gloom threads around here it makes one feel that the phone is a complete dud and no one is getting good signal strength. "If you hold the phone wrong your dBm signal strength drops by 20!" "The battery doesn't last through the day!" etc. etc.I know usually it's a "vocal minority" thing but the sheer volume of complaints on this forum is worrying me.Is anyone here having a more or less flawless experience with the Incredible as far as phone calls are concerned? I.e. are you getting good 3G reception as compared with prior phones you've had on VZW and so forth?I am really REALLY on the fence between the Incredible and the Motorola Droid and I don't want to regret getting the Inc if these problems are blown out of proportion.
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Jun 28, 2010
My Inc worked well for about the first-ish month. I sometimes had "muddy" call quality and the caller would drop in and out (to the point I thought they hung up, but I would start hearing them again). I attributed this to the caller's device/network and not my device.
I went from noticing this just a few times, to almost all calls have the problem now, to some degree. It does not matter if using the ear or external speaker. GPS through the speaker is perfectly clear and so is playing movies and music.
This suggest it is not an audio output problem, but an actual voice call problem. It is getting so bad that I am beginning to dislike the Inc, since phone calls are obviously a critical function of the device. Everything else works fine.
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May 6, 2010
Some Droid users were having the same call quality issues and someone suggested this fix. Worked for some, not for others. As always, be careful if applying:
http://androidforums.com/how-tips/18639-read-improve-call-sound-quality.html?highlight=vocode
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May 20, 2010
I'm having some call quality issues but they're mainly on the other end of the line. Those I'm speaking to are picking up some static/background noise. I really don't have any complaints with the call quality on my end. Also, I've noticed it seems to be worse when I'm in the car traveling. If I'm at home and make a call, others tell me the call is clear. Anyone else experience a similar scenario?
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Feb 11, 2010
I use Google Voice (love it) primarily because of it's visual voicemail on my Droid. I do have a Google Voice number, and I'm trying to decide whether to set the Droid app to "make calls using Google Voice" or not.
I have no problem with giving out a different number, and my placed calls seeing the GV number in caller ID.
My question is, does this affect how the call is actually connected, from a quality standpoint? I tired a call both ways, and the sound quality seemed a little bit different. But then, I am an obsessive compulsive weirdo.
Is there any difference in call quality or routing between making a native Verizon call and a Google Voice call on Droid? (Like, does Google voice actual use 3G to connect to Google server over the internetz, then place the phone call?)
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May 5, 2010
We originally bought 5 for our business. Of those 5, 2 have been returned and exchanged for Blackberries. We continue to have terrible Signal Strength, and in 2 phones a very loud echo. All other little bugs aside, im looking for some answers. Since I didnt see any side by side tests, I thought I would
1. I tested the signal strength at 5 locations. All locations had great 3g speeds for all the phones. The first INC is an original phone, and the second INC is a replacement.
Droid Eris INC1 INC2
-75 -80 -98 -96
-85 -74 -101 -100...
My question is, how can i have GREAT 3g speeds with all the phones, yet have a terrible signal strength. I'm on my 2nd phone and still have the same issues. ( So its not a bad batch)
2. The first thing the other 2 users of the phones mentioned right out of the box there was a very defined echo. The echo was of their own voice, not the other person on the line. I've noticed it on and off, but nothing to bad. People also complain they can hear the echo, making us hard to hear on the phone. I really like the Incredible, but I guess unless someone from Verizon tells me to wait for an update, or someone here has a solution Im gonna have to go back to the Blackberry. Anyone else having the same problems?....
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Sep 27, 2010
I think we are all victims of SE because
1) poor battery performance
2) outdated system
3) low sound quality to the point i cant use it in a crowded environment
4) all this crap for a premium price
What if this was a car or any other equipment, Shouldn't the iron heads at sony recall this product. i feel cheated by buying this phone. at the end of the day this is a premium piece of equipment brought at a premium price and not a prototype.
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May 23, 2010
Alright so I have the alias 2 currently and have about a year left on my 2 Year Contract. What is the deal with the contracts? I hear from some people that I could get the phone at the 2 year price and it would then extend my contract another 2 years from that date. Or is the 2 year contract with the phone, where I would NEED to cancel the contract in order to get the 2 year pricing on the droid incredible?
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Apr 21, 2010
How is the vibration mode on the incredible? It is VERY poor on the Eris. I often miss calls and messages. I am coming from a BB curve and that thing will rattle your teeth when it vibrates.
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Apr 30, 2010
Can anyone suggest some affordable Micro-USB AC Adapters for Incredible? I believe this USB cable on monoprice should do the trick so now I want to see where I can get an AC adapter for it. For only $0.97 each when QTY 50+ purchased - USB 2.0 A Male to Micro 5pin Male 28/24AWG Cable w/ Ferrite Core - (Gold Plated) - 3ft | USB 2.0 Cables - Micro-B Type.
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May 5, 2010
okay well ive been hearing that the ally is coming to verizon so what should i do. ive wanted a moto droid for ever. and the incredible is cool and all but i like my physical keyboards. now what would be a better choice the motorola or the LG. convince a noob guys.
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Aug 17, 2010
There have been a lot of threads both touting the quality of this phone and whining and bitching about its drawbacks. Let's make it official. Do you like the Captivate? Feel free to elaborate, or just take the poll.
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Oct 28, 2010
Is anyone using the Skype modified app that allows you to call over the data network? I was wondering how it's working for others. Mine has been horrible as far as call quality. Almost unusable. I'm on 3G. I was wondering if there were any settings that needed to be enabled or unenabled? My Skype WiFi works great.
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Jun 5, 2010
Does anyone else have very poor call quality with their EVO? I have 2 EVOs and both have a tinny sound
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Aug 12, 2010
call quality been on the X? I have spent a lot of time in the forums here learning about the phone's capabilities and havent once thought about the phone being used as a. However, that is a good thing, because I have had great clear calls which was in contrast to my previous phone, so since the phone has been working as it should, I havent thought about it. But my calls (listening to the person on the other end, and how they say I sound) have been pretty near perfect.
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Jul 8, 2010
It seems that the new fresh ROM 2.3.3 has reduced the quality on pictures from the sd card assigned to a contact. Every time when i call i see that the picture is poor.
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Oct 28, 2010
Well, my upgrade date was yesterday and it's crunch time. I am leaning toward the X because of call quality and great GPS (important for me). I like the "flash and style" of the SF as well as the reasonable size. NEED SOME FINAL OPINIONS AND EXPERIENCES FROM SF USERS ON GPS AND CALL QUALITY- I have been here for many weeks and have read many posts on the topics which have left me cornfused- I am heading to Costco Verizon tomorrow night to ink a deal.
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Dec 9, 2009
Has anyone noticed improvement to the call quality and echo issues that many of us have had with the Droid. I have force/updated today and as yet the problems have not recurred.
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Jun 12, 2010
I am looking at android phones for me and my family. Kids like the Moment. Was wondering how the call quality and speakerphone is? DH will use it for lots of meetings, sometimes on the road, so this is very important.
Are we better off with a different android phone for him for call quality? Anyone know if call quality is any better on Hero?
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Sep 16, 2010
Does anyone else get bad quality at medium to higher volumes through normal calls (not speakerphone). Anything over two notches from muted gives me a wierd vibrating noise when the other end is talking semi high pitched and consistently. It sounds almost robotic or like paper. I didnt know if this was just my phone, the majority, or all epics suffer from this problem.
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Jul 20, 2010
So since the recent update, I noticed that the call audio quality is MUCH better than it was before. Everything sounds more clear and detailed than it used to, and even my girlfriend said that she can hear me more clearly than before. I believe improved audio was on the list of things addressed by the update.
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Aug 24, 2010
I made the switch from a BB Bold 9000 to the Captivate last Friday and so far I am in love! There is just one issue that I would love to gloss over but it's important given that it is a phone so I'd like your input. There was one other thread on this that sounds kind of like what I'm experiencing but I just wanted to be sure before I go in and exchange it.
When I am on a call, it is rather difficult for me to hear the person on the other end. I have the volume turned all the way up but not only is that not that loud but they also sound muffled. If it were one or the other I might be able to deal, but I never had trouble hearing on my BlackBerry and I never had the volume turned all the way up. It's gotten to the point where I'm unknowingly pressing the phone against my ear really hard so I can hear better. Has anyone else noticed that callers sound muffled? Should I exchange it?
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Jan 14, 2010
Which is best to get as far as sound and call quality? The Headset that plugs in the charger port or the one that plugs in the 3.5mm jack on top. Any suggestions on brands? I will be using the mic, so just any headset won't work.
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