HTC Incredible :: Poor Call Quality On Other End Of Line - Worse While Traveling
May 20, 2010
I'm having some call quality issues but they're mainly on the other end of the line. Those I'm speaking to are picking up some static/background noise. I really don't have any complaints with the call quality on my end. Also, I've noticed it seems to be worse when I'm in the car traveling. If I'm at home and make a call, others tell me the call is clear. Anyone else experience a similar scenario?
View 6 Replies
May 26, 2010
I (like hundreds of others) have had a call quality problem with the two Droid Incredibles I purchased for my wife and myself when they were released on April 30th. Verizon recognized that there was a problem and replaced both devices with ones manufactured about a month later (5/02) and the same issue with poor voice quality continued.
We love the device EXCEPT for the lack of ability to understand callers. So, I asked Verizon to extend our 30-day opt out to give them an opportunity to work out the issues with this device. I just received a call from Verizon customer service (which I could barely understand) and was told they would not extend the 30 day period and my option was to live with the poor sound quality or switch to another device. Verizon has no other devices that were interested in at this time so well be canceling these two lines (and one other) and returning to T-Mobile. T-Mobile may not have the best coverage, but they do have great customer service, unlike Verizon.
View 32 Replies
View Related
Jun 5, 2010
Does anyone else have very poor call quality with their EVO? I have 2 EVOs and both have a tinny sound
View 49 Replies
View Related
May 13, 2010
So far I have had bad luck with the signal/call quality. This is not just me not liking the number of bars but actually loosing all signal, not being able to make or receive calls, and it draining the crap out of the battery.Facts:
1) When outside, in my car, near the windows in buildings, the call quality is great
2) A Moto Droid in the same office gets acceptable signal and call quality
3) This is an issue anytime I'm in a building; Lowes, Walmart, the pet store, a mexican resturant... anything larger then my house.
4) My old iPhone never a problem in all of these places.
5) The side affect is it kills my battery life. I purchased the seido extended battery and it is always down to 30% by the time i leave work at 5pm (10 hours off the charger) On the weekends it lasts 40-60 hours no problem.
After talking with a Verizon Tech she told me they would send me a new phone. But due to the back order I won't get it before the end of the month. Which scares me since that puts me out of the 30 day return policy. So I asked her about that and she said this would extend it another 30 days. Which I wish I had in writing but heres for hoping this works because I love the phone when it works
View 4 Replies
View Related
Aug 9, 2010
I now understand that the strange red-eye housing over my camera lens, which looks so much like an android (or maybe an HTC engineer) after a long night of drinking, is purported as protection for the actual lens. Why HTC didn't just settle for a sliding blackout cover instead of this bulky lesion is anybody's guess. I know that it's relative permanence over my lense will certainly not protect my photos from any dirt and scratches which this protector picks up, so I have been extremely careful to keep it clean and un-scratched. What I suspect is that this lens cover may be responsible for some of my camera quality issues, such as high noise, a reddish tint which tends to flicker on and off, some periodic jerking of the autofocus (flashing out of focus) when you are hardly moving, and indoor shots which are much, much darker than life without the flash. Hey, I get that this camera, no matter how many megapixels they can list, doesn't come with a world-class sensor, but I would like to know from anyone with a background in photography what they think of my concern that even a clean, transparent cap can reduce the amount of light entering the actual lens, while adding its own reflective noise. The same with the opaque cylinder which surrounds the lens (the red eye housing), from a photo-quality standpoint is looks to me like it's only good for cutting the light. If removing this cover would make a significant difference, then it may still not be the best solution as it leaves the lens at risk, but I am still interested in any qualified opinions on how much this red-eye housing causes, if any. It may be good for the future of smart phone design if they see that they have educated consumers, who are paying attention to such possible problems.
View 2 Replies
View Related
Jul 23, 2010
I use to own a palm pre before I switched to HTC EVO. I think the evo is a great phone but the two things I missed so much about my palm pre is the camera and the sound qualities.
The EVO is said to use 8MP for its camera but honestly the camera quality is nothing compare to the palm pre. Simply put, the camera and the sound output on the evo sucks.
You can clearly notice the difference between the pictures I took using the pre and the evo. The pre gives far better picture quality and also better sound output. I always enjoy plays my sounds or using pandora on my pre, but with the evo the different is the case. The sound quality with the evo is horrible even when plugged to good speakers.
I bearly take picture with the evo because I am used to good picture quality with my pre.
I have had the evo for less than two weeks and i am seriously thinking of returning it because of these two issues.
I really want to know, is this poor picture and poor sound qualities a thing with the evo in general or is it just with the particular evo that I got.
View 30 Replies
View Related
May 28, 2010
I've been trying to digest every possible piece of information I can on the Evo, and have been very anxious to get one on June 4th. But something I'm finding very little info or comments on is how terrible the audio quality is on video recordings. It's surprisingly very bad. The video quality is looking good, but that makes the bad audio just that much worse. I've noticed this on every sample video I've checked out on You Tube. It seems that it is slightly better on the Incredible, but still pretty sub-par. If you watch video recorded from the Motorola Droid or iPhone, you can hear what a difference it is. Is this just a HTC thing, or is it something that can be adjusted?
View 10 Replies
View Related
Jun 30, 2010
I'm exchanging my EVO because the light leakage has gotten worse, but want i want to know is, i keep hearing about the newer EVOs have worse LCD screen quality, can anyone confirm this, because I would rather deal with the light leakage on my current EVO so i can have the better quality LCD screen
View 2 Replies
View Related
Aug 11, 2010
Do you have any problems with call quality and/or calls dropping? I personally have never had a problem. I am in a major city and not the country or rural area. I'm just trying to see what percentage of users have these issues.
View 34 Replies
View Related
Sep 26, 2009
I have a G1 phone and I am very often traveling outside the US. I am a little confused with the solutions that exist for using Wifi access to call while outside the US. My question is: what is the most cost efficient way to call with my G1 while outside the US using access to Wifi and without roaming? A typical scenario would be that I am in France or in the UK, and I want to call a local number or a cell phone number in either of these countries but don't want to roam to avoid huge bills. I have access to Wifi most of the time when in France or in the UK.
View 1 Replies
View Related
Jul 25, 2010
On the Captivate for AT&T, is there a way to set up call forwarding to my home number BEFORE I travel to another country? When travelling I don't want my phone to ring or else i'd get charged international roaming rates for the voicemail if one is left, so I need any incoming calls to go immediately straight to my home phone without the call reaching the Captivate while i'm abroad. While i'm overseas I use my phone for text messaging, no voice to save money. I do this with my Palm Treo Pro all the time when travelling, set up the network so that the call immediately gets forwarded to my home number.
View 12 Replies
View Related
Mar 24, 2010
I have the N1's dock connected to a pair of M-AUDIO AV-20 speakers and the sound quality is less than enjoyable. The question is, does the phone get connect to the dock through bluetooth? I would expect a much better audio quality from ANY Dock.
View 2 Replies
View Related
Jun 6, 2010
Very pleased so far. Still need to learn Android. I was wondering is the youtube video quality poor on the EVO or Android in general? I'm so used to my old 3GS that was jail broken, the quality was excellent.
But now they all look so choppy on the EVO.
View 10 Replies
View Related
Nov 1, 2010
Is my speaker blown or does anyone else have a problem with the qound quality when playing anything through the external speaker on KaosFroyo? Everytime I play any music or even a rng tone through the speaker it always sounds tinny and distorted. Everything sounded great before when I had the stock 2.1 Firmware.
View 8 Replies
View Related
Jan 6, 2010
I have both a Droid and a Nexus One. I have both of them set up for VoIP calls, and both are set up the same way. Here's how I set them up:
How To Set Up VoIP on the Nexus One Google Phone using Sipdroid for Free Calls | Dave's Tech Shop
How To Set Up VoIP on the Motorola Droid on Verizon Wireless using Sipdroid for Free Calls | Dave's Tech Shop
The call quality on the Nexus One is much worse than the Droid. I did repeated tests with both. And I used WiFi, so it can't be a difference between VZW and T-Mobile.
Anyone else tried VoIP on the Nexus One yet? I wonder if I have a defective phone or if this is a bigger issue.
The VoIP call quality problems are worse when using a headset on the Nexus One! VoIP quality on the Nexus One is marginal to poor without a headset, but with a headset it is unacceptable. I have tested four different headsets now. I have also tested those headsets on the Droid, and they are good. So the problem is the Nexus One, not any particular headset. My first thought was that I had a bad headset jack. However, after more trouble shooting I tend to think its not as simple as that. Music sounds fine through the headset. It is only VoIP sound that sucks when using a headset. The problem is so bad that phone calls using a headset are not workable.
Summary of Nexus One and VoIP:
* VoIP sound quality is marginal on WiFi with no headset.
* Music sound is good with headset on Nexus One.
* Headsets I'm testing with are good with VoIP and music on Droid.
* VoIP on Nexus One with a headset has poor sound quality.
View 37 Replies
View Related
Jul 5, 2010
I know there are lots of comments that some folks have issues. Maybe OTA will fix it etc etc. My wife called my from Beijing, China on her Incredible to my Incredible here in California. Sounded PERFECT. Crystal clear no issues on either end. FWIW data has worked perfectly. She can access some sites like Facebook that the wifi in her hotel firewalls.The network itself was pretty amazing too. No call lag whatsoever.
View 5 Replies
View Related
May 2, 2010
I've had my Incredible since the 29th (yes, I had to wait) and it is been fantastic except for one important thing - call quality.I know everyone in here has been discussing signal strength and bars, but I've been experiencing very poor quality in calls. It only seems to be the audio I'm hearing (people on the other end say I sound fine) that is bad - with everything from little 1 second "scuffs" (sounds like someone blowing on the phone mic), to 1 second moments of silence while someone is talking, to what sounds like auto-tune on the person's voice. When there isn't distortion the person sounds kind of muffled. Many times even the audio of the ringing cuts out a couple times or sounds distorted when calling someone.Anyone on here experiencing a similar issue? I stopped by my local VZW store to which the technician didn't feel there was a problem and refused to replace my phone (although they had no new phones anyways). I've done a hard reset to remove any apps that may be interfering with the calls and it's still the same. Also have tested at least 50 calls in several areas of Rochester, NY (30ish mile radius) over the past 4 days.
View 49 Replies
View Related
May 30, 2010
I noticed this under the Incredible Wikipedia page the other day as a "tip" for improving call quality;
- Go to Phone and Dial ##778
- Choose Edit Mode
- Password is 000000
- Go to CDMA Settings
- Scroll all the way to bottom
- Change Home Page, Home Orig, and Roam Orig from option EVRC to EVRC-B
- Hit Menu and Commit Changes
- Phone reboots
View 9 Replies
View Related
May 4, 2010
Im being told by a Verizon Corporate Rep, that HTC is going to be pushing out an update by weekends end to fix signal strength and call quality.Apparently its a bigger problem then previously thought.Can anyone confirm?
View 1 Replies
View Related
Apr 30, 2010
Just got the HTC DROID INCRED yesterday...was pre-ordered. Like to know if anyone has expereinced of call quality like dropped calls, audio breaking up and poor reception in general? I understand there is a "quere" on how many bars appear on the display, but frankly coming from a Blackberry Storm 2, I have never had any of these issues. The location is well within city limits and was never a problem with other models of phones. Any possible patches or fixes in the works?
View 1 Replies
View Related
Aug 27, 2010
Codes to enter the programming menu can be found here: How to Increase Droid X Call Quality? Relevant EVRC-B settings are under NAM CDMA Settings on the Incredible. I myself am not experiencing the call quality issue, so I can't vouch for the results. Link above indicates it may cause extra drain on battery. I used this same code years ago on a Samsung "dumb" phone and it did wonders for call quality and I did not notice a difference in battery life.
View 14 Replies
View Related
Aug 23, 2010
I am trying to listen to pod casts on my DX while it is charging via USB. For the first 5 minutes or so it works great but then I start to get static. The static goes away as soon as I unplug the USB cable. Same thing happens in the car while listening to pod casts and plugged into my car charger.
View 1 Replies
View Related
Jun 24, 2010
How is Bluetooth audio quality with your Evo? I'm using a Jabra Extreme earpiece and am experiencing poor audio quality. One person with whom I was speaking said that I sounded like I was running or was in a windy location (I was calling from a quiet hotel room). On my end there was noticeable static. As a test, I hung up and paired the Jabra with my Blackberry 8830, and the person with whom I was speaking said that I sounded a little distant, but otherwise clear. On my end, the audio quality was good.
View 3 Replies
View Related
Aug 18, 2010
Does anyone else get poor quality out of their voice recordings? Audio on calls and on recorded video are perfect but voice memos have static.
View 2 Replies
View Related
Sep 25, 2010
I'm getting dropped calls left and right on this damn phone.Everything else about it is perfect but what's a phone when you can barely use it to talk? Does anyone think this would be an easy fix or the EVO is the way to go?
View 13 Replies
View Related
Jun 6, 2014
I have just switched my phone from Iphone5 to Note3. I love the phone it's big bright screen very thing is nice. I am also a video freak I like to take a lot of video of my dogs on post it on Facebook. After a while I return to the video I uploaded it and the quality of the videos was CRAP!! I have no clue what I did wrong or what option I didn't choose. I went into the menu to see if I have checked on the UPLOAD HD VIDEO option like on iphone. There is no option to choose.....
Does this issue happen to all android device or just SS note3
View 4 Replies
View Related
May 7, 2010
With all the doom and gloom threads around here it makes one feel that the phone is a complete dud and no one is getting good signal strength. "If you hold the phone wrong your dBm signal strength drops by 20!" "The battery doesn't last through the day!" etc. etc.I know usually it's a "vocal minority" thing but the sheer volume of complaints on this forum is worrying me.Is anyone here having a more or less flawless experience with the Incredible as far as phone calls are concerned? I.e. are you getting good 3G reception as compared with prior phones you've had on VZW and so forth?I am really REALLY on the fence between the Incredible and the Motorola Droid and I don't want to regret getting the Inc if these problems are blown out of proportion.
View 49 Replies
View Related
Jun 28, 2010
My Inc worked well for about the first-ish month. I sometimes had "muddy" call quality and the caller would drop in and out (to the point I thought they hung up, but I would start hearing them again). I attributed this to the caller's device/network and not my device.
I went from noticing this just a few times, to almost all calls have the problem now, to some degree. It does not matter if using the ear or external speaker. GPS through the speaker is perfectly clear and so is playing movies and music.
This suggest it is not an audio output problem, but an actual voice call problem. It is getting so bad that I am beginning to dislike the Inc, since phone calls are obviously a critical function of the device. Everything else works fine.
View 6 Replies
View Related
Oct 5, 2010
When I play youtube with the std youtube player in the galaxy, how come the video quality is poor compare to pc viewing?
View 5 Replies
View Related
Nov 29, 2009
I have had my droid for 21 days now. The first week I was frustrated because I could not use my "backup assistant" which I have used for a long time to transfer my contacts. ( im sure they will come up with an "app" for that soon, and it works very differently than my old LG. Once I worked through the basics of using the phone I started to notice I have very poor reception at my home. (This is really bugging me because my husband has the FREE LG flip phone and has perfect service everywhere in the house) I buy the best and he gets the free phone and he talks anywhere but I have to go out on the back porch or stand by the back door with my head against the window in order to talk to somehone. Part of me really wants to return it for that reason alone, but I love the other features of the phone and don't know if I want to give them up. Has anyone else had issues with poor signal quality>
View 2 Replies
View Related
