HTC Hero :: Cannot Connect To Mobile Internet?
Nov 4, 2009
A friend of mine has just bought one, and cannot connect to the internet using his SIM card at all. He can receive calls fine but for some reason the mobile internet does not work even though his SIM is enabled for it. His phone does not have Market, but SlideMe, which suggests it is a Malaysian Hero (I think)? I don't know if this is the reason.
I tried my SIM card in his Hero and, again, it will not connect to mobile internet. I checked the settings and under Mobile Network Settings/Access Point Names there is nothing and none of the fields are completed (I never had to set this up on my Hero, it was automatically completed by my SIM Card/Provider once switched on).
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Nov 7, 2012
Which is the best Android app to use mobile internet on PC.
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Jun 24, 2010
Got the phone on Monday and have just been getting my head around it but mainly at home and on wifi out and about today and realised it just will not use mobile broadband this is despite it being set (I think) to use mobile internet when no wifi. I tried to search and it seems lots of people have some sort of problem like this. when I'm in wireless settings and networks and push the connect to mobile network button, I just get a 'connection failed due to incorrect APN setting message' though having looked at it it looks right general.t-mobile.uk. nothing I do seems to change this (switching wifi off, walking out of range, leaving it on)
one thing I have also noticed though is I have never seen any g,h, e etc by the signal strenth indicator (which is normally only 1 or 2 bars - i.e. poor). so I assume it's just not finding 3g etc signal, despite the t-mobile website mobile broadband checker saying its been good strength in all the places Ive been today! I've also tried repeated power off and on again and airplane mode, then switching this off. this is really winding me up now as its a great phone but not if you cant use it's mobile internet functions when out and about.
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Jan 26, 2010
I've got no wireless network at work, but sometimes want to connect my ipod touch to the itunes store to get new tunes. I've heard it's possible to use the 3G on my hero to route my ipod touch and get online - is this true? And if so, anyone know how it's done?
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Aug 19, 2009
Using the HTC Hero as a USB Modem | Brightpoint GB Tech Blog But it doesn't work, as soon as i select enable mobile network sharing, it just says its installing drivers, then it says it can't install the Android Phone.
This is the information with the error: Description: Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable. Each device manufacturer typically includes driver software of a CD that comes with the device, or as a download from its website. The hardware ID of your device is USBVID_0BB4&PID_0FFE&REV_0100.
Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x86
Hardware Id: USBVID_0BB4&PID_0FFE&REV_0100
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
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Feb 15, 2010
Have a HTC Hero locked to orange but I'm currently using it on o2 PAYG via a rebel SIM (o2 claim not to support the hero). Have never had functioning MMS and mobile internet although I can connect using wireless. I have changed my APN settings.
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Oct 2, 2009
I just bought a Hero today, and it looks like if it's always connected to mobile internet. The "E" icon is always there. What does that mean? I would prefer my HTC to connect only periodically. For example every 15 minutes to check my emails and sync my calendar. Is that possible? I think the battery life would much be better if we could do that, and I personally don't need my mobile phone to be connected to the internet 24 hours a day!
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Oct 4, 2010
I recently brought a HTC Hero from Three (3) mobile on PAYG, unlocked it with no problems and got myself a sim only contract with T-Mobile.However I am trying to access the internet over the t-mobile network and it wont let me get anywhere, always bringing up the 'Web page is not availiable' screen. I have no issues running the internet over wi-fi and I am receiving calls and texts over the t-mobile network so I assume its not a sim issue (the contract includes data allowance btw). Also the sim that 3 mobile gave me with the phone accesses mobile internet perfectly.Does anyone on here have any suggestions as to what things I could try to rectify this problem.
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Dec 14, 2009
I got my HTC Hero the other day and am very very happy with it. The only problem is that I cannot connect to the internet through "Mobile Network". I am on a "3" contract and I am able to access "my 3" which is where I can look at my account, look at my last bill, check my usage, etc. I can also connect to 3 - Home - that loads fine. But any other website (google, bbc, facebook, etc.) will not load - it just times out after a while.
It seams obvious to me that this is an issue with my account on 3. I don't know how many hours I've been on the phone to these guys. I have gone through all the settings with them, more than twice - replaced my SIM card and tried my SIM in another phone. So Three are now looking into it and have passed my issue onto the network's team, now they said that it may take up to 21 days for someone to get back to me!
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Sep 11, 2009
I have the G2 Touch on T-Mobile and it comes with "unlimited internet" but the fair usage policy is 4GB. I was wondering how much internet usage would I need to do to get close to this and is it even possible to use this much?
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Dec 1, 2009
I'm hopefully getting this phone soon, but I have a quick question before I do. I'd be using the Hero without a data plan for at least the first few months, therefore I was wondering if it is possible to disable all forms of mobile internet. I still want WiFi, but nothing I will be charged for such as GSM/GPRS etc. I'm sure this will be possible but I want to be sure before I buy. And what's battery life like?
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Jun 24, 2010
Is anyone else having issues connecting to mobile network?I'm running Fresh 2.1.2. My network hasn't connected any today. I can't even toggle the mobile network widget.When I go to Settings Wireless, Mobile network is grayed our and it says "Turning on..." below it.I saw in another thread to cycle the network off and on. I have to do this through a long press on the power button, but it doesn't ever connect.Is this a phone issue, or could there be network problems in my area?
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Mar 20, 2010
I am using HTC Hero, and am using MTNL and BPL loop services. But I am not able to connect via GPRS or EDGE or HSDPA. the APN settings get connected but the mobile network state always displays "Disconnected". I have checked all possible things to get it resolved, but in vain. please see screen shot attached.
http://picasaweb.google.co.in/109042144463496560377/HTCHero#5450734514189803282
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Nov 20, 2009
I followed the above instructions and was able to connect and syc no problem, but I am unable to connect to the internet with the lap top and getting an Error message on the phone Data Call Failure Error Code 67. egistration failure. Press (OK) for options. Your PCS Vision username and password may be incorrect. Please try again.
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Jul 9, 2010
I upgraded to 2.1 and I'm trying to change what I believe is my data intake from 1X to hybrid. I can't find out where to change it. Does anyone know where I can change it?
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May 19, 2010
I'm going away few days (Volcano permitting) and was just wondering if I use Google Maps outside of the UK will I need mobile internet.
Can I use Google Maps with the GPS turned on and the mobile internet turned off?
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Oct 17, 2010
I'm having a problem with my internet connection on my SGS. It used to lock to T-m*bile, I unlocked it lastweek then use L*bara instead cause got free internet service hehe. somehow, everytime i try to use internet service it says unable to connect to internet/ network unavailable. but I tried the simcard with another phone and it was working. some friends suggest me to re-unlock it. but i donno how to re-unlock it.
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Jul 7, 2010
Right basically you can find the UK T mobile internet settings on the T mobile website. On the Speed Test app, the highest speeds I get are 1.8m/bs downloads and around 500kpbs upload. However, those were at off peak times at night etc (probably when nobody is using the net).Generally I get anything from 0.3 m/bs to 0.9 m/bs though. Lately I've been experiencing some inconsistent internet speeds and reconnection attempts so for I've gone back to the default settings. Tbh though I'm not sure if it makes much difference.
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Jun 18, 2010
I'm new to my HTC Desire and Android in general, so please bear with me. At home, I have no Wi-Fi but my PC is connected to the web via ADSL. Is there a way to allow my HTC Desire to connect to the internet via USB using the connection my PC has to the internet (i.e. using it as a gateway)? I know that you can use the phone to allow the PC to connect to the web - but is the opposite possible as well?
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Nov 1, 2010
I'm waiting my wildfire in some days to arrive..Ive used it a lit bit because a friend of mine has it.Since i cant find a good answer online and the search in this forum didnt help i would like to ask you. How can i connect my wildfire to the internet using my pcs's connection?..They pc doesn't have wifi..so it has to be wired.
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Aug 31, 2010
I have been unable to use any data connection tonight, ive tried a reboot and turning apn off and on, but no internet, market, speedtest, facebook etc.
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Oct 6, 2010
NEED HELP CONNECTING MY DELL 1720 TO THE INTERNET. IVE TRIED PDANET AND EASY TETHER AND NO LUCK.IT SAYS IM CONNECTED BUT HAVE NO INTEENET,CONNECTION. I turned on debugging and still nothing I don't know what to do I've tried everything can anybody help. I just got the evo last week it is not a rooted evo though I don't want to have to root to go on the internet
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Apr 28, 2010
My new Incredible came yesterday! It's very nice, but there is one problem - I can't connect to the Internet via 3G, it works great at home on my network but away from home 3G will not work.
In settings - wirless & network - moblie network is "grayed" out. I called verizon tech and they said it might be because I received the phone before the release date and I should wait until April 29th or 30th and it should be working.
Anyone else having this problem? It's not like I live in a rural area, I'm in the LA - Orange County area.
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Jan 6, 2010
I'm trying to share my Internet from my laptop to my Milestone wireless. I've read in here that Android doesn't support ad-hoc, and I don't have a wireless router so that leaves me with blue tooth. So my big Q is: "Can you share your Internet from your computer to a Android-device via blue tooth?
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Jul 22, 2010
Just had my deire back from repair ( nightmare ) and i' unable to connect to the internet or get updates. It works ok with wifi, but i'm not always in a wifi area. I have gone into Settings - Wireless & Networks - Mobile network ticked box to connect to internet an all I get is " connection failed due to incorrect APN setting ".
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Sep 25, 2010
apps like youtube and scorecenter cant connect to the internet for me its been like this on and off since froyo any ways to fix it
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Jan 11, 2010
How to I connect my android emulator to the internet, e.g. to use the browser? I've found lots of advice on what do to when your connected through a proxy, but that's not the case here, my machine (win7) is directly connected to the router...
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Nov 2, 2010
I am unable to connect to Internet through emulator. Is it because of firewall? After removing firewall setting can I connect to Internet through emulator? Or is there is any other way?
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Jul 29, 2010
im new to all this android smart phone thing and i just wanted to ask a few questions if anyone can help with regards to the apps i have heard that they dont close down what do you have to do to close them? also with the HTC friend stream does this always need to be contected to the internet to update? wont this use all your data on your contract?
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Jun 16, 2011
Interesting issue. I recently set up a repeater in my house to boost my router signal. I assigned the same ssid and wep key as my router to the repeater. Since it's been connected I can't connect to the internet from my LG Optimus S while wi-fi is on--it says page can't be displayed. I'm definitely connected to my home network. When I disable wi-fi I connect easily with 3g. Did I configure the repeater incorrectly, or is it an issue with the phone settings.
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