Sprint HTC Hero :: Mobile Network Won't Connect
Jun 24, 2010
Is anyone else having issues connecting to mobile network?I'm running Fresh 2.1.2. My network hasn't connected any today. I can't even toggle the mobile network widget.When I go to Settings Wireless, Mobile network is grayed our and it says "Turning on..." below it.I saw in another thread to cycle the network off and on. I have to do this through a long press on the power button, but it doesn't ever connect.Is this a phone issue, or could there be network problems in my area?
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Mar 20, 2010
I am using HTC Hero, and am using MTNL and BPL loop services. But I am not able to connect via GPRS or EDGE or HSDPA. the APN settings get connected but the mobile network state always displays "Disconnected". I have checked all possible things to get it resolved, but in vain. please see screen shot attached.
http://picasaweb.google.co.in/109042144463496560377/HTCHero#5450734514189803282
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Jan 19, 2010
I thought I would share my experience with my HTC Hero and its in ability to all the sudden connect to the network. I woke up today and my htc hero would not connect to the network. I may have powered my phone down for the first time in weeks last night and that what caused it to not be able to connect. Anyhow, the culprit?the "wheres my droid" application. I put this on my phone a month ago and I had problems with my phone, so I deleted it and a handful of other apps that I thought might have messed up my phone. Then I tried it again about a week ago, and just this morning my phone stop connecting to the network. As a result I deleted it cuz it was the last app i downloaded. Presto, my phone started working again I went to the sprint store and everything and they didnt know what was wrong with it and were about to switch me to a new hero. I said HOLD ON, I dont want a new phone and have to set it up all over again.
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Jun 7, 2010
Out of curiousity, is it better to use the mobile network or Wi-Fi if it is available? Is there a difference in battery consumption/speed/connectivity, etc.?
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Apr 7, 2010
If u turn mobile network off can u still recieve calls and text messages.
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Nov 22, 2009
Everyday my mobile network goes on and off even inside my house. Im trying to do something and i realize i cant because my mobile network is off, i dont use wifi because i want to save battery life. This issue is very annoying because i dont know how to stop it, i want it to be ON always.
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Dec 31, 2009
I don't know if it was a settings app (Quick Settings by Sergey) from the android market that caused it, but after uninstalling that app (the only other one i use right now is the lock screen widget - which i just uninstalled), i can't turn the mobile network on. i've tried the airplane mode trick, gone into settings, soft reset, etc. any ideas in the manage applications? i'd rather not do another hard reset (had to for the google account). i called htc and they were useless - with no trouble shooting, they recommended a hard reset and to not download apps! btw, i'm on a non-rooted phone.
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Sep 21, 2010
I can use any of my other ROMs without issue (Darch, Fresh, etc.) , but CM6 does not connect to the mobile network for some reason. And since ##3282# and ##786# do not work, I am stuck. How does one activate this thing?
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Aug 12, 2010
Well the other day my htc hero was acting up and locking up on me, so i turn it off and turn it back on but now the mobile network wont come back on. need help on what to do.
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Apr 30, 2010
I have a quick question for all you geeks here, I was reading a thread about updating the PRL, and when I decided to check what version I was on I also noticed that while scrolling down that the mobile Network State says disconnected, is this normal? I know I have my mobile icon turned on, any input would be great, and also what does updating the profile do?
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May 7, 2010
I leave my network off to conserve the battery. but the mms will show in my sms threads but wont notify me unless i have the mobile network on. is there any fix? seems like if it knows i have an mms without the network on it should know to notify me. my whole family has heros ( 7 including me ) and its the same for everyone.
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Oct 4, 2010
I love my aria, i got it 9/29/10, for free from best buy because my contract expired... but ive already used 20MB and i only bought a 200MB plan... i might go to 2 gigs, but for an alternate, since my billing cycle ends the 28th of every month... if i disable application syncing, and mobile network from the hold menu... can i connect to my home wifi network, and go on the internet from there without that using any of my data plan?
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Nov 18, 2009
My phone was updated earlier today, and just now I realized a problem and need some help. If I am connected to wi-fi, and toggle off the wi-fi, it won't enter back into EV. My phone just goes without data network.
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Dec 29, 2009
I have been having some trouble getting my mobile network sharing to work. I have my mobile network on and its connected to my computer and i have htc sync installed and it starts to connect. It load the adapter to my comp but i get this error code 67 thing and it says that my PCS vision user name or password may be incorrect.
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Nov 25, 2010
running cyanogen 6.1 rom with baseband 2.42.02.10.29 and still cant figure out why I cant connect to the internet. It also says mobile network state is disconnected. Can someone guide me on how to maybe fix this problem.
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Nov 21, 2010
I upgraded to my Htc Evo so my Hero is sitting here collecting dust. I want to give this phone to my son so he can text and play games without activating to sprint again.
But heres the Question: Is there a way to root this hero to unlock the sprint mobile network so that he can text anytime and anywhere the phone is on? Right now he can only do it through wifi.
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Jan 5, 2010
So I'm guessing you cant talk and go online through the mobile network, I remember reading that in the book and from personal experience. But I remember talking and browsing the web while connected to wifi, but can no longer. Whats up with that?
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Oct 9, 2009
I'm playing with the Hero and under mobile network settings, mode of operation you have 3 choices, Hybrid, EVDO only and 1X only. Does anyone know what Hybrid is? It's the default selection. Will selecting EVDO only help with battery life?
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Jan 11, 2010
I just got my Hero from Sprint last week and I love it! But I have one small problem. When my battery drains and the phone shuts itself off (ie powers down). After I charge it up and turn the phone back on I have no service, if I try to go turn my mobile network back on it wont allow me to open the program and it forecloses on itself. The only way I am able to do ANYTHING on the phone or use it is to reset it to factory settings which causes me to lose EVERYTHING!Has anyone had this problem or know of anyway to fix it when this happens?
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Jul 17, 2010
Yesterday I looked at my phone and I noticed that for the mobile network data thing said G. Not Ev or Ev-Do or 1x or whatever else is the normal. I tried going online but it didn't work. Just restarted it and its back to normal, just wondering what was that.
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May 20, 2010
I rooted my phone and I have Aloysius 2.0.8 2.1 update rom . Everything has been working great until today when I started get the error code 67. Data call failure. Your PCS vision username or password may be incorrect. I tried the fix that is on the website for the error code 67 but when I go to setting /about phone/ to the system software update I need web access to update the profile on my phone. So can anyone help me with this problem without havivg to call Sprint?
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Jun 14, 2010
I seem to have lost the ability to connect to the mobile network so can't connect to Market or web without wifi switched on. I have error message as follws: "Connection failed due to incorrect APN setting" I haven't touched any of these settings so a bit in the dark as to what the problem could be.
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May 1, 2010
My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search in settings>wireless and networks>mobile networks. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts itself.
Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. I tried uninstalling all my programs and nothing has worked for me. I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
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Jul 3, 2009
I just got the HTC magic last week and have been trying to fix it with tmobile help but they haven't helped. I go then unlocked version of the HTC magic on amazon. Everything on the phone works and I can call and text no problem but I cant get Data. I have the data plan for the phone but I cant get it to work.
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Mar 29, 2014
I have recently updated to KitKat 4.4.2. Now my phone isnt able to connect to my mobile data network. Internet access is only possible on WiFi now.
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Jul 23, 2010
As we all know, we need to toggle the Mobile Network connection off from time to time to save battery power. I am trying to get into Launcher Pro, but the ONLY thing that is keeping me from using it full time is that I can find a mobile network widget that works like the HTC one. Can anyone point me in the right direction?
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Jan 29, 2010
Got this thing yesterday and after finally getting it activated went to the Android Market to play with some apps. Went through the Google account setup..."Your phone is communicating with Google" then I get a "You dont have a network connection" This could be a temp prob OR your sim card may not be provisioned for data services" I have a "Standby for connecting to mobile network" under the Mobile Network tab in phone settings. From what I've read, people are suggesting a "hard reset" for this issue :
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Jun 1, 2010
This option is under the Network options via the settings in out 2.1 HTC Heroes. What does this option mean, and what kind of impact does it have on our device's performance and battery performance.
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Sep 3, 2010
I had the stock ota 2.2 update...followed the 2.2 root exploit and eas running good, until i had problems with my sms text messaging and decided to revert back to stock and now i cant connect to sprint network. i called sprint customer service and had me do a bunch of reset and put in codes and still NO DICE! It is still showing "S-OFF" when i go to HBOOT.
here are the specs on my phone:
ANDROID 2.2
BASEBAND VERSION 2.15.00.07.28
KERNEL VERSION 2.6.32.15-G746F4F0 htc-kernel@18-2 #58
BUILD NUMBER 3.26.651.6 CL218634 release-keys
SOFTWARE NUMBER 3.26.651.6
BROWSER VERSION Webkit 3.1
PRI VERSION 1.34_003
PRL VERSION 60662
I know i screwed up royally. My phone boots up to activate account but nothing happens. Is there anything else i can do? I'm going to Oakland tomorrow night for a vacancy and i would hate not having this bad ass phone with me as a DUD.
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Oct 29, 2010
I have been trying to find a way of quickly switching off/on the Mobile Network setting from the home screen. When searching Google there's loads of pages stating that it is an HTC Widget that can be added. I have checked all the widgets on the Desire HD and cannot seem to find it anywhere. I am using an unbranded handset.
The Desire HD manual even states "You can also add widgets that allow you to quickly switch on or off certain settings of your phone, such as Wi-Fi, Mobile Network...".
Does anyone else with an HD handset have this widget ?
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