HTC Hero :: Mobile Network - No Internet Connection
Dec 14, 2009
I got my HTC Hero the other day and am very very happy with it. The only problem is that I cannot connect to the internet through "Mobile Network". I am on a "3" contract and I am able to access "my 3" which is where I can look at my account, look at my last bill, check my usage, etc. I can also connect to 3 - Home - that loads fine. But any other website (google, bbc, facebook, etc.) will not load - it just times out after a while.
It seams obvious to me that this is an issue with my account on 3. I don't know how many hours I've been on the phone to these guys. I have gone through all the settings with them, more than twice - replaced my SIM card and tried my SIM in another phone. So Three are now looking into it and have passed my issue onto the network's team, now they said that it may take up to 21 days for someone to get back to me!
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Oct 4, 2010
I recently brought a HTC Hero from Three (3) mobile on PAYG, unlocked it with no problems and got myself a sim only contract with T-Mobile.However I am trying to access the internet over the t-mobile network and it wont let me get anywhere, always bringing up the 'Web page is not availiable' screen. I have no issues running the internet over wi-fi and I am receiving calls and texts over the t-mobile network so I assume its not a sim issue (the contract includes data allowance btw). Also the sim that 3 mobile gave me with the phone accesses mobile internet perfectly.Does anyone on here have any suggestions as to what things I could try to rectify this problem.
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Sep 11, 2009
I have the G2 Touch on T-Mobile and it comes with "unlimited internet" but the fair usage policy is 4GB. I was wondering how much internet usage would I need to do to get close to this and is it even possible to use this much?
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Jul 5, 2010
I seem to be seeing an issue with the data network access on the EVO. When it happens none of my applications get internet aceess and my mobile network status says "turning on". The only way I've found to fix it is to pull the battery. Any one else seeing this? If so is there a better fix than pulling the battery?
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Jun 10, 2010
I am developing an Android application and I would like to setup a tcp/ip type of connection between two Android phones using the 3G/Edge network. My test version will establish a connection if I have both phones on a lan using wifi but when I use T-Mobile's network a connection is not established. Could this issue be a port or ip address?
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Sep 8, 2010
I'm building an application for my own use, and I like to get connection via mobile network but I don't know how to do that. What I want is the same behaviour that offers severals existent widgets to turn on/off the data connection.
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May 13, 2010
I' ve been using a lot my Desire these days and absolutely love it.I surf the Internet a lot and just wanted to make sure if I get it all right:
1. If I only use the Mobile Network Internet on my phone that means I am using the Internet my provider (Orange in this case) gives me per month. I have 1GB limited Interned each month and therefore surfing the web through the Mobile Network option means I am draining from that 1GB limit.
2. If I only use the Wi-Fi Internet (when Mobile Network is OFF) on the phone that means I connect to (in this case) my home Internet router and use it to access Internet and therefore do not drain any of the 1GB limit I have per month.
Is that right? I use Internet a lot and don't want to end up paying huge bills to Orange.And last question- what happens if both options (Mobile Network and Wi-Fi) are turned ON? What Internet will I be using- Orange's or the one from my home Internet router?
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Jan 4, 2010
I have been a very happy HTC Magic user for exactly 6 months now but then a strange thing happened; I work up new year's day and I could no longer connect to internet or use my apps (and the 'G' network symbol has disappeared from my system tray). I thought the network (SFR in France) may have had a hangover from the night before but no, the problem persisted into day 2. I went into the SFR retail shop on 2 January and the assistant played with every option of my handset's menu for 20 minutes before declaring "I suggest you go home and reinstall the OS from the CD that would have come with the phone".. or at least that's what I think he said as my grasp of French is not absolute. He also offered to send the phone away to reset it or something.
I am convinced, though, I didn't get a CD with the HTC because the box is only half the width of a CD! I recall a USB type cable in the box though. So I turned to these forums and tried the advice given previously by Carl C but that didn't help. I've tried every logical option in the phone's settings (and the 'G' icon does appear for half a second in the system tray after I change/save a setting, before disappearing again) so I'm convinced the problem does not lie there. I am even considering uninstalling some of my recent apps in case they may have inadvertantly caused this problem............
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Jun 8, 2010
If I go into widgets, then settings, is the mobile network widget a turn on turn off Internet. Don't want to mess with phone & mess it up without knowing first.
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Nov 4, 2010
Does anyone know why in wireless & network settings it says connection failed under mobile networks?It'l connect to 3g for a bit but then come up with connection failed?
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Sep 30, 2009
What are the settings required to access network for those who dont have ADSL connection?
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Aug 18, 2010
Ive tried turning the phone off and also removing the battery but still no luck. It still says ''turning on'' when i go into settings.I dont no if theres something wrong with the phone as i don't think its the network because i can still make calls and the bars are stuck on two.I'm on orange and they normally have good reception/network.
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Apr 15, 2010
Excuse me if this is due to my poor understanding of mobile internet.When in my office at work the signal bars on my phone will be either 2 or 3 out of 4. The 3G icon is also present.When, For example, I try to go onto the Market the connection seems very poor. The 3G icon will get the arrows showing that 3G data is being transferred and sometimes it will drop down to a H icon.I then get the message "A network error has occurred, retry, or cancel and return to the previous screen".This happens with all other apps, internet etc as well.I bought the phone with a orange PAYG from Carphone warehouse and put my Orange Monthly pay sim in.When I am outside or even in a different area of the office the internet works fine.If my phone was showing 1 bar and no 3G icon I would accept that it is just too bad signal in the office but as I have nearly full signal and the 3G icon is there another problem?
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Jul 11, 2010
Recently purchased the Desire and am happy as larry with the purchase. One small problem. It would appear it has issues with my networks APN settings. I'll it admit that I'm a little puzzled after staring at the APN settings for a while and adding the ips etc still not getting any luck. 2degrees (my provider) have attempted ota delivery but no luck. Here are the settings:
WAP Gateway Settings
WAP gateway IP: 118.148.1.118
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
Homepage: 2degrees Mobile Portal
APN: 2degrees
MMS Settings
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
WAP gateway IP: 118.148.1.118
Homepage: http://mms.2degreesmobile.net.nz:48090
APN: mms
Internet Settings
Homepage: 2degrees Mobile Portal
APN: internet
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Mar 1, 2010
Im wondering if this is an issue with my phone or an issue with the network in my area. Basically, i try to turn on my mobile network and it freezes at "turning on" i hit the back arrow, head back in and it says that the connection failed or "standby for connecting to the mobile network.The only thing different i have done today is install spare parts, and read a few issues people had with sense turning off, and wondered if maybe something within it is bugging my phone, just a thought though.
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Aug 26, 2010
Currently using launcherpro as default but having a little problem with my data connection. Do you guys leave mobile internet on then use a data connection toggle like on switch pro to enable disable as and when you like? Or do you use a toggle like curvefish apn to rename and automatically connect to the network? Or do you turn it on and off via settings or the power button as and when you need it? Bit lost on the subject to be honest. Also when I go and turn mobile internet on in the settings under it it says something like connect to mobile internet when WiFi is unavailable. Is this the default setting or can it be changed to only connect when I want it to?
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Oct 1, 2010
I'm a complete newbie to all things android and mobile internet so please help and humor me.Just got my galaxy s yesterday-absolutely fantastic phone, really pleased with it.Two perhaps dumb questions if anyone can help please?
1. How do you tell if you are using your wifi connection or connecting through your mobile internet?
2. Is there a way of choosing which one you want to use? Any help will be greatly appreciated thanks
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Nov 8, 2010
Recently I have been having trouble getting a connection at my house. WiFi will work but not the Att internet. I also have had trouble sending and receiving picture messages, no master where I'm at.
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May 31, 2013
I have a T-Mobile Galaxy Vibrant that was running Android 2.1. I rooted the phone (successfully), and installed Slim Bean 4.2.2 plus Google apps. Everything was going smoothly and I was reinstalling apps and data when I noticed that I had no network phone connection. Slim Beam did not seem to recognize the sim, and I came up empty searching for networks. I removed the sim and put it in another phone, and everything was fine.
I decided to restore the previous android 2.1 (which I had backed up) using ClockWorkMod Recovery. I did restore, then reboot. Now the only thing I get is the initial screen ... Vibrant and Samsung in bold white letters. I have tried repeatedly to launch CWM Recovery, without success.
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May 31, 2010
anyone else having this problem? using 2.1 under caulkin's kernel. it seems like I can kind of overload the phone doing too much and the mobile network connection on my phone will disappear completely. this is while downloading something that may download too fast, sometimes it happens loading .GIF images too. I'll have to restart the phone to get the internet back. this happens no matter if I'm using wireless, USB or bluetooth tethering.
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Mar 30, 2013
i installed version 4.0.4 CM9 on my HTC CHACHA but it dosent connect to internet via phones mobile network? i have checked in settings and ticked the right options also but the phone only wants to connect to internet via WiFi. is there anything i can do to use phone network for internet?
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Feb 28, 2009
How to view the list of network connection mobile APNs or WiFi configured on the emulator.
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Sep 19, 2012
I using the Cyanogenmod 10 with JB . I got a big problem cause every time i turn my phone into standby i loss my connection to internet and also i loss my mobile signal. after unlock my screen i have 2 enter my pin , i can only phone emergency. when i enter my pin, the phone reconnect and i got signal. i tried nearly every update, i flashed stock ROM and re-flashed cm10, nothing better.
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Oct 29, 2010
I have been trying to find a way of quickly switching off/on the Mobile Network setting from the home screen. When searching Google there's loads of pages stating that it is an HTC Widget that can be added. I have checked all the widgets on the Desire HD and cannot seem to find it anywhere. I am using an unbranded handset.
The Desire HD manual even states "You can also add widgets that allow you to quickly switch on or off certain settings of your phone, such as Wi-Fi, Mobile Network...".
Does anyone else with an HD handset have this widget ?
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May 11, 2010
I am having this error since last two weeks "Your SIM does not allow connection to this network." I have tried everything to the best of my knowledge:
- Reset Phone (Soft & Factory Settings both)
- Rooted Phone
- AnyCut application to reset Radio
- Updated radio to 63.18.55.06JU_6.35.09.26-signed
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Jul 18, 2010
I just rooted and now I have no Internet connection.
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Aug 11, 2009
Being impressed by what I saw and read about Hero, I'm considering getting one.What usually isn't part of the reviews is, how the sync application(s) work together with the phone. I see there's a decent solution for syncing with Outlook through HTC sync.It makes me wonder if there's also a possibility to share the internet connection on PC with HTC sync or any other app? I mean, to use the phone as a 3G modem when connected to PC?This feature would help a lot.since I don't have a separate mobile net stick on my laptop, but used my phone so far to have internet access on the go. With Windows Mobile phone and ActiveSync it was quite buggy but possible, with my current Nokia phone and the Nokia Software it's just two clicks after I connect the phone to the PC.I wonder if there's a similar solution supported for Android?
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Nov 24, 2009
I have had my HTC Hero for a couple of weeks now, and had no problems with the internet. However, today it will not connect. It is saying "Web page not available". I don't know if it is important, but it always seems to be connected to Edge, and not any other type of connection. I also use NetSentry, but I don't think this could be part of the problem, could it?
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Jan 8, 2010
i got a new htc her and my network provider did the APN settings everything seem to work fine, mails, google mail, facebook , twitter - all services work well on both 3G and WIFI.ONLY THE BROWSER WORKS ON WIFI AND NOT ON THE 3G when i open browser on 3g it tells me PAGE NOT AVAILABLE.
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Nov 24, 2009
I've had a Hero for a few weeks now, and while most things are great, I'm finding the internet connection very unreliable. For example, if I try to use the browser to view a website, often it says it can't find the page, even for www.google.com, and this is using a bookmark so I know it's a valid address. Often in the Market, it says it doesn't have a connection and to retry or cancel.
I am usually connected via wi-fi, either at home or at the office, so I know the wi-fi connection is good, and both have been tested thoroughly with my iPhone 3G. It's almost as if I have to wait for something to happen before I can use the net, but I make sure the wifi signal symbol appears before I try anything. Why could my data connection be so unstable?
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