HTC Desire :: On Tmobile Wont Connect To Mobile Internet
Jun 24, 2010
Got the phone on Monday and have just been getting my head around it but mainly at home and on wifi out and about today and realised it just will not use mobile broadband this is despite it being set (I think) to use mobile internet when no wifi. I tried to search and it seems lots of people have some sort of problem like this. when I'm in wireless settings and networks and push the connect to mobile network button, I just get a 'connection failed due to incorrect APN setting message' though having looked at it it looks right general.t-mobile.uk. nothing I do seems to change this (switching wifi off, walking out of range, leaving it on)
one thing I have also noticed though is I have never seen any g,h, e etc by the signal strenth indicator (which is normally only 1 or 2 bars - i.e. poor). so I assume it's just not finding 3g etc signal, despite the t-mobile website mobile broadband checker saying its been good strength in all the places Ive been today! I've also tried repeated power off and on again and airplane mode, then switching this off. this is really winding me up now as its a great phone but not if you cant use it's mobile internet functions when out and about.
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Nov 4, 2009
A friend of mine has just bought one, and cannot connect to the internet using his SIM card at all. He can receive calls fine but for some reason the mobile internet does not work even though his SIM is enabled for it. His phone does not have Market, but SlideMe, which suggests it is a Malaysian Hero (I think)? I don't know if this is the reason.
I tried my SIM card in his Hero and, again, it will not connect to mobile internet. I checked the settings and under Mobile Network Settings/Access Point Names there is nothing and none of the fields are completed (I never had to set this up on my Hero, it was automatically completed by my SIM Card/Provider once switched on).
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Nov 7, 2012
Which is the best Android app to use mobile internet on PC.
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Jul 7, 2010
Right basically you can find the UK T mobile internet settings on the T mobile website. On the Speed Test app, the highest speeds I get are 1.8m/bs downloads and around 500kpbs upload. However, those were at off peak times at night etc (probably when nobody is using the net).Generally I get anything from 0.3 m/bs to 0.9 m/bs though. Lately I've been experiencing some inconsistent internet speeds and reconnection attempts so for I've gone back to the default settings. Tbh though I'm not sure if it makes much difference.
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Jun 18, 2010
I'm new to my HTC Desire and Android in general, so please bear with me. At home, I have no Wi-Fi but my PC is connected to the web via ADSL. Is there a way to allow my HTC Desire to connect to the internet via USB using the connection my PC has to the internet (i.e. using it as a gateway)? I know that you can use the phone to allow the PC to connect to the web - but is the opposite possible as well?
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Aug 31, 2010
I have been unable to use any data connection tonight, ive tried a reboot and turning apn off and on, but no internet, market, speedtest, facebook etc.
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Jul 22, 2010
Just had my deire back from repair ( nightmare ) and i' unable to connect to the internet or get updates. It works ok with wifi, but i'm not always in a wifi area. I have gone into Settings - Wireless & Networks - Mobile network ticked box to connect to internet an all I get is " connection failed due to incorrect APN setting ".
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Jul 29, 2010
im new to all this android smart phone thing and i just wanted to ask a few questions if anyone can help with regards to the apps i have heard that they dont close down what do you have to do to close them? also with the HTC friend stream does this always need to be contected to the internet to update? wont this use all your data on your contract?
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Jun 1, 2010
I have a HTC desire on Orange, I currently get 500 mb of data which im using up really fast with app downloads etc. Ive hooked up to my Wi-fi router now, so if I turn on the wi-fi and connect to the internet at home will this use my ISP data not my mobile data allowance?
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May 13, 2010
I' ve been using a lot my Desire these days and absolutely love it.I surf the Internet a lot and just wanted to make sure if I get it all right:
1. If I only use the Mobile Network Internet on my phone that means I am using the Internet my provider (Orange in this case) gives me per month. I have 1GB limited Interned each month and therefore surfing the web through the Mobile Network option means I am draining from that 1GB limit.
2. If I only use the Wi-Fi Internet (when Mobile Network is OFF) on the phone that means I connect to (in this case) my home Internet router and use it to access Internet and therefore do not drain any of the 1GB limit I have per month.
Is that right? I use Internet a lot and don't want to end up paying huge bills to Orange.And last question- what happens if both options (Mobile Network and Wi-Fi) are turned ON? What Internet will I be using- Orange's or the one from my home Internet router?
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Oct 26, 2010
I get an error 504 when attempting to browse the internet on t-Mobile. I can use WiFi no trouble and I know that the apps can access the internet as I installed one from the Android Market no trouble. I have a H indicating HSDPA on the phone and have restarted the phone.Is anyone getting the same trouble on their Desire HD on T-Mobile, or any network come to that matter.
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Oct 25, 2010
I had my mobile unlocked from the T mobile network, so i could use my three sim card in the HTC Desire. However the sim works fine making calls, and using the wifi, but I cannot access the mobile internet. Three have told me the mobile is not compatible as it is not a three phone. Can anyone please assist? When i boot up the phone T Mobile branding appears, has this got anything to do with it.
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Aug 20, 2010
So I went to turn on my mobile internet on my phone and it will not get any data wont even come up with the logo at top saying it is connected. I am on vodafone.
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Apr 24, 2010
Purchased my Desire 2 days ago and it has been working fine on wi-fi and mobile internet. Today though I can't get any mobile internet - intermittently telling me 'Orange internet disabled'. Doesn't matter where I go and other half's Sony Ericsson is still getting a good connection with Orange. Mobile network is enabled in settings, no difference whether network is WCDMA/GSM/auto. What's going on??!? Can someone advise please.
PROBLEM SOLVED - somehow the APN had been changed to Orange Internet Disabled so restoring default setting seemed to sort it. No idea why it set itself to 'disabled' though. Can't reproduce it myself anyway!
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Jun 14, 2010
I seem to have lost the ability to connect to the mobile network so can't connect to Market or web without wifi switched on. I have error message as follws: "Connection failed due to incorrect APN setting" I haven't touched any of these settings so a bit in the dark as to what the problem could be.
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Aug 19, 2010
Been using internet brilliantly for about a month on HTC Desire right up to a couple of days ago after an update. Now it refuses to connect to any type of internet, 3G or WiFi.
I'm on contract with 3 (despite bad repuation in the past they appear to have caught up with other providers), but am still waiting to see if it is a problem on their side.
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Sep 23, 2010
having loads trouble trying to connect, on o2 network (but phone was intially vodaphone) when i purchased it got APN settings and all sweet , then htc sent update to my phone and since then no joy , went back to repair centre , recived it back yesterday and it's still the same argghhh.Htc say it's because it has been on vodaphone and this is causing the problem (even though it worked fine before they upgraded software!).
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Aug 22, 2010
I've spent the day customising my phone with widgets and wallpapers and lock screen etc, but now I can't connect to the mobile internet. Nothing comes up in the taskbar but wifi still works. If I have to do a factory reset will my paid for downloads in the market still be available for free?
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Aug 18, 2010
Ive tried turning the phone off and also removing the battery but still no luck. It still says ''turning on'' when i go into settings.I dont no if theres something wrong with the phone as i don't think its the network because i can still make calls and the bars are stuck on two.I'm on orange and they normally have good reception/network.
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Apr 15, 2010
Excuse me if this is due to my poor understanding of mobile internet.When in my office at work the signal bars on my phone will be either 2 or 3 out of 4. The 3G icon is also present.When, For example, I try to go onto the Market the connection seems very poor. The 3G icon will get the arrows showing that 3G data is being transferred and sometimes it will drop down to a H icon.I then get the message "A network error has occurred, retry, or cancel and return to the previous screen".This happens with all other apps, internet etc as well.I bought the phone with a orange PAYG from Carphone warehouse and put my Orange Monthly pay sim in.When I am outside or even in a different area of the office the internet works fine.If my phone was showing 1 bar and no 3G icon I would accept that it is just too bad signal in the office but as I have nearly full signal and the 3G icon is there another problem?
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Jul 11, 2010
Recently purchased the Desire and am happy as larry with the purchase. One small problem. It would appear it has issues with my networks APN settings. I'll it admit that I'm a little puzzled after staring at the APN settings for a while and adding the ips etc still not getting any luck. 2degrees (my provider) have attempted ota delivery but no luck. Here are the settings:
WAP Gateway Settings
WAP gateway IP: 118.148.1.118
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
Homepage: 2degrees Mobile Portal
APN: 2degrees
MMS Settings
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
WAP gateway IP: 118.148.1.118
Homepage: http://mms.2degreesmobile.net.nz:48090
APN: mms
Internet Settings
Homepage: 2degrees Mobile Portal
APN: internet
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May 20, 2010
I have a Compaq laptop running windows 7 and a Desire that I want to tether (via USB).HTC sync (latest version) is installed, and I have checked with Orange who tell me my package allows this, but they don't support Android phones.I have set the phone to Internet Sharing and its all enabled. The internet works fine on the phone.The laptop recognises the phone and gives it network adaptor status, but not a lot else. I've tried to set it as a home, work or public network, but it never gets internet access. I've switched off my firewall (Dit Defender) which made no difference. The troubleshooter eventually states "The DNS server is not responding".I can't find anything on the forums, so any tips or things I'm missing?
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May 26, 2010
I have looked at all the basic things, turning it off and on, removing battery, making sure network is checked on settings? I am on vodaphone.
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Nov 2, 2010
I'm having trouble connecting to mobile web with my Tesco SIM.
I have a tick next to 'Mobile network' in Settings, and the Network Operator is set to 02, which is auto.
I'm sure it worked the other day when I fiddled, but I might have switched something off by mistake.
When I try to launch the Internet app, I get an error that asks me to sort my mobile web settings, which takes me back to the Settings I have mentioned above.
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Aug 26, 2010
Currently using launcherpro as default but having a little problem with my data connection. Do you guys leave mobile internet on then use a data connection toggle like on switch pro to enable disable as and when you like? Or do you use a toggle like curvefish apn to rename and automatically connect to the network? Or do you turn it on and off via settings or the power button as and when you need it? Bit lost on the subject to be honest. Also when I go and turn mobile internet on in the settings under it it says something like connect to mobile internet when WiFi is unavailable. Is this the default setting or can it be changed to only connect when I want it to?
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Jul 31, 2010
I'm using opendesire 3.02 on o2 and I am having trouble connecting to the internet. I've tried many different APN settings, reflashed the rom (+ Radio) with full wipes and even over a few versions of opendesire still had no mobile internet. After typing *#*#4636#*#* it says GPRS Service: disconnected. Anyone no what type of preferred network I should use?
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Jul 10, 2010
I have lost the quick switch button to turn the mobile internet from one of the home screens, how do i re-add these? I have tried the "add to homescreen" but i cant find it in any of the options there
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Jun 26, 2010
Does anyone know how to get the $10 plan work with BH2. I tried to add that plan to my number yesterday and it didn't work ?
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Dec 3, 2008
1. Make sure all of your contacts from your current phone are synced up with Outlook.
2. Goto File
3. Import and Export
4. Select "Export to a file" and Click Next
5. Select "Comma Seperated Values (Windows)" and click Next
6. Select Contacts and click Next
7. Choose a destination for the file to be saved and click next
8. Click Finished
If you have excel or a spreadsheet program, go ahead and open the file. In the last name field make sure that each person either has a last name or has some letter in the field or they will not import correctly. They will just end up showing up with a phone number w/o a name. After doing this, resave the file........
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Oct 17, 2010
I'm having a problem with my internet connection on my SGS. It used to lock to T-m*bile, I unlocked it lastweek then use L*bara instead cause got free internet service hehe. somehow, everytime i try to use internet service it says unable to connect to internet/ network unavailable. but I tried the simcard with another phone and it was working. some friends suggest me to re-unlock it. but i donno how to re-unlock it.
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