HTC Hero : Phone Won't Connect To PC / Can I Fix It?
Mar 7, 2010
When I plug my HTC Hero (UK) into my laptop, it used to in the notifications bar offer me Mount SD Card (or something similar) and connect to HTC Sync. Now when I plug it in, all it does is charge the phone with neither of those things being offered. Can anyone tell me why my phone is doing this and how to rectify it? I don't want to do a hard reset as all my contacts are on my phone and sync, and if that doesn't solve the issue, then I wont be able to pull my contacts back onto the phone.
My PC also comes up with USB Device Not Recognized and says it is an unknown device. I'm not great with computers so I don't know if that's relevant or if it helps.
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Jun 16, 2010
I have solved the problem of the phone not connecting to the computer! Just needed to buy a new DCU 100 cable for the darn thing! Big thanks to Toe-cutter who was very patient with both my lack of knowledge and of patience! I'm looking for some help in connecting my Hero to my computer. I haven't has problems until today but now I can't get the darn phone to connect. I have tried my work computer (Windows XP) and my home computer (Vista) and I have also tried four different usb cables, including the HTC one. I have also done a factory reset, taking the battery out and anything else I can think of including reinstalling the drivers & HTC sync If anyone can help I'd appreciate it - I need to be able to sync my phone to my calendar for work. Oh, by the way - I am not in the slightest way technically competent!
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May 3, 2010
i rooted my phone around a couple weeks ago, and have been trying different types of roms. Today i decided to switch to the fresh2.0d rom and so i placed the zip folder in the root of the sd card. i booted in recovery and selected flash from zip. Once complete, my phone keeps rebooting at the "HTC Quietly brilliant" screen. It does it over and over again. i tried reflashing, taking out the battery and nothing happens. I cant connect to the computer and have no idea what to do.
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Feb 25, 2010
I have a HTC Hero (Android version 1.5) and Win Prof SP 3. I have tried to synchronize the phone using HTC Sync (HTC Hero - HTC Sync upgrade for HTC Magic, Hero &Tattoo) but the phone do not react when i have connected using USB cable same as the HTC Sync. Any suggestion how can I connect the phone with PC and update the phone ROM?
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May 20, 2010
I can't figure out why my Hero won't connect to my home wireless system.
I'm able to connect in other hotspots around town but for some reason not in my own home.
I have my router set up with WPA-Personal security and after numerous times attempting to connect by entering that god awful encryption key (learned how to cut & paste on the Hero) no luck.
Reading other threads on this subject I took someone's advise and reset the router to use WEP security with the same results.
I have a wireless laptop and printer in the household that use my wireless system just fine. Why won't my Hero play nice?
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Jan 26, 2010
I've got no wireless network at work, but sometimes want to connect my ipod touch to the itunes store to get new tunes. I've heard it's possible to use the 3G on my hero to route my ipod touch and get online - is this true? And if so, anyone know how it's done?
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Aug 12, 2009
I just got my Hero (which is also my first Android phone ) yesterday and I'm absolutely unable to properly install "HTC sync".I downloaded it from the HTC page carefully follwing the instructions, on a 32bit Vista (intel quad core+ 4 gig ddr2) and on a netbook (Msi wind + 2gig ddr2) with win XPsp3, but while everything on the phone's screen sems OK and it says that the phone is connectd via USB, the window of HTC sync has the "connect now " buttons grayed out, and the icon in the tray says "disconected".Itis a driver problem, because every time I try to install the drivers I get the message that says "Error" and that some files are missing.I am also unable to uninstall the drivers because I get the same message.I tried everything: the repair installation , to uninstall,and reinstall, but nothing seems to work.
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Sep 24, 2009
This is winding me up. When i first got the phone I could only get it to work with the HTC Sync that was on the memory stick a i mounted the sd card. Today due to problems I have rested the phone to factory default AND installed a clean version of window vista home premium 32bit edition. I connected the htc to windows and nothing happened!! No notifications or anything, so i downloaded the latest HTC Sync and installed it, connected the phone and nothing happened. I want to get photos off the phone but can't at the moment.
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Apr 10, 2010
Both yesterday and today every time Ive tried to make a call the phone gives out one beep and will not let me connect. Ive had to switch the phone off and on several times to make it work.
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Dec 23, 2009
What I would like to do is to connect my hero to the net but without using wifi or 3g as the cost would be to expensive. So is it possible to connect it directly to a router some way or another. The reason for asking is that I'm going on holiday soon and staying were there isnt any wifi but there is a router but i dont want to take my laptop. any chance of this working or not.
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Nov 4, 2009
A friend of mine has just bought one, and cannot connect to the internet using his SIM card at all. He can receive calls fine but for some reason the mobile internet does not work even though his SIM is enabled for it. His phone does not have Market, but SlideMe, which suggests it is a Malaysian Hero (I think)? I don't know if this is the reason.
I tried my SIM card in his Hero and, again, it will not connect to mobile internet. I checked the settings and under Mobile Network Settings/Access Point Names there is nothing and none of the fields are completed (I never had to set this up on my Hero, it was automatically completed by my SIM Card/Provider once switched on).
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Dec 25, 2009
how to connect your yahoo email to the htc hero but i have tried them all and nothing works. I dont have yahoo plus so is there a way to do it? I had it connected to my blackberry just fine. If there isnt a way to do it are there any apps i could get for it to connect?
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Aug 19, 2009
Using the HTC Hero as a USB Modem | Brightpoint GB Tech Blog But it doesn't work, as soon as i select enable mobile network sharing, it just says its installing drivers, then it says it can't install the Android Phone.
This is the information with the error: Description: Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable. Each device manufacturer typically includes driver software of a CD that comes with the device, or as a download from its website. The hardware ID of your device is USBVID_0BB4&PID_0FFE&REV_0100.
Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x86
Hardware Id: USBVID_0BB4&PID_0FFE&REV_0100
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
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Jan 6, 2010
I was talking to my friend the other day, and supposedly her friend showed her how his blackberry when having no cell signal, could connect to a wifi signal, and then through that signal have service and call/text. Can the hero do that?
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Jun 15, 2010
Have added yahoo and google accounts no problem - but comes up with the "mail server not responding" when I try to set up my btconnect account. any ideas? need this set up for my business - driving me crazy!
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Aug 31, 2009
My HTC Hero can detect my router, but when I try and connect nothing happens. The dialogue box pops up asking for the WEP key, I put it in but nothing happens.
The router and phones wifi works though because I have another pc connected through wifi and I went to mcdonalds and it managed to connect to their hotspot.
Ive tried 64bit wep, 128bit wep, wpa/wpa2, ive also tried it disabled along with the routers firewall disabled but nothing seems to work. My router is a Belkin F5D8636-4
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Jul 24, 2010
I wanted to connect my hero with a new gmail account that i have set up, so i search the web to find out how to remove the current gmail account that i had set up and replace it for a new one.
The solution i found was to clear the gmail app data (under settings/app management). After doing this, the phone asked me to enter a new gamil account.
The problem is that now, when i try to do this every time it tells me that it cant find a realiable network connection when trying to register the new account details with google.
I have searched around and have seen that many people had this problem. Its like the phone does not even try to communicate with google now!! Solutions range from using wifi network, using static ip to making sure you have full edge network etc.
I have tried them all to no avail. The last thing i want to do is a factory reset, but it appears thats my last solution.
Does anyone know how i can solve this problem with out a factory reset? i cant believe android does not support changing gmail account without a factory reset!
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Nov 25, 2009
Loving my hero phone, originally had the Samsung Galaxy but got fed up with the crappy support from Samsung
The one single thing which I find only very slighly annoying is how the phone vibrates when an outgoing call connects. Does anyone know if this can be disabled anywhere?
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Sep 28, 2009
Anyone know if I can connect a USB flash drive? Would be handy extra storage...
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Sep 19, 2009
I m trying to sync my contacts and calendar from outlook to my hero. i did it once, but after that, every time i connect my phone to the PC via the usb cable. the computer automatically connects it as a USB drive to the SD card which in turn does not allow me to connect for synchronization!...
is there a way to stop auto connect as USB drive? I need the phone to be in sync mode before i can start the htc sync app.
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Oct 21, 2009
Everytime i connect to the wifi with the htc hero it knocks the internet down in every computer at work.. Why in the world will this happen? I tried both static IP and without it... Same thing... Can the phone be acting a modem?
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Sep 15, 2010
Downloaded CM6 R1 for Hero onto SD Card (had Fresh ROM) and then flashed CM 6 and Google apps as per instructions.
Everything seems top work well except that the phone/SD Card is not recognized when connected to computer with USB.
I found this out when I went to try tethering and PDA Net. Neither worked and then I realized the phone is not being recognized by the computer.
My computer at work tried to load some ADB drivers but errored out.
When I connect the phone to either of my 3 computers I either get no popup or a popup saying do you want to load ADB drivers (which errors out).
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Sep 25, 2009
keep trying to sign in with correct username and password but it says its wrong i try again and then the application stops "com.android.setupwizard" I rooted my phone about a month ago, then yesterday I reset it to factory default and had problems today with it crashing. I noticed last night that I lost all my screens, there were no buttons on the hopepage, or any other pages, just blank!!! I've added a few of them back now but the market is not working!!
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Aug 11, 2010
Just got a HTC Hero, and I've been trying to set up the email provider with my Yahoo and btopenworld accounts. Basically, the system seems to have a problem, saying that "check username and password" for Yahoo, and "server not responding" for BT. Well, I do know my entry is correct, so I wondered whether (a) some servers don't link to my phone, or (b) I need to set a particular 'setting' some place.
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Jun 28, 2012
im new to android programming ...here is my problem:
i need to create an android app(for user) that have a login function to login to computer to retrieve some data (eg get data from a excel file) by using WIFI. How do i do that?
e.g Login: newbi123
----After login-----
i will get the data on my login id(newbi123) from the computer to my android app and display:
e.g
Name: newbi123
Gender: F
Age: 20
etc...
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Jun 24, 2010
Is anyone else having issues connecting to mobile network?I'm running Fresh 2.1.2. My network hasn't connected any today. I can't even toggle the mobile network widget.When I go to Settings Wireless, Mobile network is grayed our and it says "Turning on..." below it.I saw in another thread to cycle the network off and on. I have to do this through a long press on the power button, but it doesn't ever connect.Is this a phone issue, or could there be network problems in my area?
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Jan 19, 2010
I thought I would share my experience with my HTC Hero and its in ability to all the sudden connect to the network. I woke up today and my htc hero would not connect to the network. I may have powered my phone down for the first time in weeks last night and that what caused it to not be able to connect. Anyhow, the culprit?the "wheres my droid" application. I put this on my phone a month ago and I had problems with my phone, so I deleted it and a handful of other apps that I thought might have messed up my phone. Then I tried it again about a week ago, and just this morning my phone stop connecting to the network. As a result I deleted it cuz it was the last app i downloaded. Presto, my phone started working again I went to the sprint store and everything and they didnt know what was wrong with it and were about to switch me to a new hero. I said HOLD ON, I dont want a new phone and have to set it up all over again.
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Jul 1, 2010
iv just got a replacement hero and i cant get it to connet to my bt home hub, my last one did no problems but when i try with my new one it just comes back as unsuccessful, it does seem to connect to bt openzone tho if that helps.
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Sep 7, 2009
I've connect to my bluetooth headset without a problem, but it won't reconnect automatically. I have to manually go and re-connect everytime.
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Jul 11, 2010
OK I cant connect to any open networks via WiFi, I have set up fine on my home network..M i missing something. Also i couldn't get this to work with the stock orange 1.5, but didn't really explore why either. As i was ok with home use. I am traveling away from home more now and would like to connect to a open network. I have asked if i need a password and username but still no joy.. Is it a safety measure from orange i need to unable?
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