HTC Droid Eris :: Latest Update - Improvement After Reset To Factory Defaults
Jul 24, 2010
I received the latest update a couple of days ago. I am like many on the forum that was having issues and growing very tired of this phone.
Issues I was having:
1- Blank display during a call. I have been having the issue of the phone display going blank during a call. The way it's designed to work is that when you place the phone next to your ear the display turns off to 1- save battery and 2- reduce heat. Mine was staying off which made it impossible to traverse a voice response system.
2- Lag during dialing.
3- Time without a signal. ** Retracted - This issue still exists. After rebooting multiple times the issue is back.
Fix - Reset to factory defaults. So far so good. Best the phone has been since updating from 1.5.
Never rooted- Stock versions
fw - 2.1
baseband - 2.42.01.04.27
kernel - 2.6.29-8a03cb9a, htc-kernel@and18-2 #1
build- 2.37.605.4 CL 185970 release-keys
software- 2.37.605.4
browser- WebKit 3.1
PRI - 2.11_002
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Sep 3, 2010
My phone all but died yesterday (see my other post) and was forced to do a factory reset. I went through and only re-installed apps that did not state about preventing the phone from sleeping. Most days I unplug my phone at 6am and its completely dead by 2pm. I unplugged today at 8am and at 2pm its at 75% to 80% (normally unplugging at 8 it would be at 30% at 2pm. I dont know if its the factory reset, or not installing apps that keep the phone from sleeping or what the deal is, but wow. My usage has been the same today if not more than normal cause of reinstalling my apps and re setting everything up from doing the reset. When I looked at my phone a few minutes ago to see if I have to do my normal afternoon recharge and it was still near full.
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May 17, 2010
I did a factory reset because i thought it would fix a number of problems i had before and after the 2.1 OTA.
1. HTC's weather app wouldn't update on it's own or manually (sometimes) (not a force close issue)
2. Mobile network issue. Places where i would get 3-4 bars got 1-2 (sometimes 3) and the "D" under 3G mostly changes to the up down arrow. This was on 1.5 and might have to wait maybe another day to see if this continue on 2.1.
3. apps is my main issue. I know all the apps are in the download section on the market and i saved my apps in the SD card but when I reinstalled, scores and profiles from different apps and not there. Is there a way to restore the apps to where there they where before the factory reset instead of the apps acting like it's been just downloaded.
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Jun 24, 2010
It says to do it under about phone but i cannot find the option to restore to factory defaults anywhere..i'm trying to reset the email accounts.
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Jun 26, 2010
I'm having weird issues with my phone (browser crashing, wifi not automatically connecting, etc). I'm wanting to try a factory reset but not sure exactly what it will do. I understand it will remove my applications, but will remove other applications that were installed as part of HTC and verizon? Such as HTC sense, etc? Will I need to call up verizon and get them to reconfigure my phone after a reset?
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May 16, 2010
Can anybody tell me how to do a factory reset on my Eris after installation of the 2.1 OTA update?
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May 28, 2010
I backed up my info and did a factory reset, because I believe it's probably a good idea. Now for some reason, it will not sync right with facebook. None of my contacts pictures are showing. Also, when I go into 'people', and go to the option that allows you to pick who you want to show, (google, facebook, phone, etc...) it shows my facebook contacts as being 0. Anyone know how to get it to sync back properly? I went straight to the sync accounts setting and synced facebook, google, and the weather right from the beginning. But no luck.
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Apr 19, 2010
So, I was one of the people with an Eris that was not receiving MMS messages anymore. Because of this I decided to do a factory reset at the suggestion of some users with the same problem and now that I have done one I no longer have service. I was able to download stuff from the marketplace, but no calls or texts. Whenever I make a phone call it says "welcome to verizon wireless, your service has been temporarily disconnected, please call your customer service representative." I have done *228 to reprogram and activate, I have done it to update roaming, and I pushed 3 and activated the phone again but said it was already active.
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May 20, 2010
I just did the factory reset and now cannot send, and probably receive, sms messages. I get a SMS Error: General Problems. Cause Code 34 Error Class 2. I did a second factory reset in hopes that the error would go away but it's still happening. Does anyone know what I should do?
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Oct 14, 2010
Can a factory reset be done after root.
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Jun 11, 2010
I decided to factory reset my phone.I did the power off, hold volume down and power up at the same time. I got a menu from that and selected "clearstorage".It went to a screen with a pic of my phone and a red triangle with an exclamation point through it.
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Apr 8, 2010
How do you perform a Factory Reset on 2.1 Leakb.
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Apr 28, 2010
I backed up my apps in anticipation of a factory reset and nothing since then. so since i switched back to sense yesterday, i have noticed that when off the homescreen for too long, like while browsing the internet, when i return to the homescreen, sense reboots itself. black HTC screen comes up and sense gets a reboot. i figure maybe this is because the OS is used to switching sense to the background because i was running helix for so long.
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May 13, 2010
If I already rooted to one of the 2.1 leaks will I have to do a factory reset to upgrade to the official? If so would I have to talk to Verizon to get my phone set up again? (IE: Service?) Sorry, I'm kind of knew to this .
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May 20, 2010
I did this factory re-set last night to try and take care of some pretty bad keyboard lag in the browser and a few other sniggly problems which seem better. BUT now I have a pretty major issue I have never encountered before. When I plugged into a USB on my macbook last night to charge only, the indicator showed it was charging. When I woke up this morning, it said it was still charging and only showed about 75% full. Huh? I thought. That makes no sense. Now I am in a conference, typing and tweeting away on my MB, with my Eris plugged into it and it shows the lighting bolt in the battery but doesn't show the green bar animation in that battery. Instead, it shows just above the level where it would get yellow. The red charging LED is on too.
Then, after about 1.5 hours of this, the screen goes dead. I hold the power button and the phone reboots (so it had been off). Once it goes through the process, I get the message to connect my charger. Not a warning of 10 or 15% battery. Just connect now and a big empty red battery on the screen. I plug it back in and back to a lighting bolt in the battery but no moving green bar, a red LED above that and the trackball flashing white. In other words, now that I've done a factory re-set, I am getting no charge when plugged into my computer. Haven't tried plugging into the wall yet. I will tonight when I get back to my room, but this is not good. Considering the crappy battery life normally, I plug my Eris into my computer when at work in order to keep it full charged all day. It's also shutting off while plugged into my computer! Since first posting at 10:30 AM today, It is now saying it is charging and showing the battery filling animation, but it's been "charging" since then and has not completed. Battery level is about 25% the moment I unplug it (Settings->Battery) and up time and awake time are identical.
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May 20, 2010
So I did the factory reset and reinstalled all my applications. Everything working fine so far. Previous glitches have not resurfaced. However, now Beautiful widget/HTC clock-weather is acting up. It keeps saying my GPS location is Vilnius. I'm no where near Lithuania. I've updated the progamming &roaming twice and toggled geo location multiple times.
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May 24, 2010
After months of being really happy with 1.5, I ran with OTA 2.1 for about a week.... hated it! While I didn't see any outright bugs, the phone had hugely sluggish response, very poor battery life, etc. Finally decided to to the Factory Data Reset this morning, and voila - lovin' my Eris again.
Things to note:
Before Factory Data reset w/ 2.1 OTA:
- Phone uptime and awake time were almost equal (not good)
- Had the 50% without signal message
- 'Android System' always listed as top user of battery usage (60-70%)
- Even while idle, phone always felt 'warm' (like it was continually running a background process, as evidence by poor battery life)
After Factory Data reset w/ 2.1 OTA:
- Phone uptime and awake time now as expected (awaketime < uptime)
- No more 50% signal message
- Cell Standby and Phone Idle now top users of batter usage.
- Phone now cool to the touch while idle
One thing to note is even after the reset, I still had issues syncing Gmail contacts, and needed to delete the contacts cache.
While I won't conjecture about root cause, I'm hoping Google and VZ learn from this experience, as much of this mucking about is *way* beyond what most 'normal' users would put up with. My wife loves her iPhone and just laughs at me dealing with all this c**p. Besides, I can't remember the last time *she* had to reboot her phone..
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Mar 1, 2010
Just did a factory reset to solve my Gmail and contact syncing issues, and now that the phone is all started up again, I keep getting a voice while doing the *228 option 1 that says "we are unable to program your phone at this time". Anyone have any ideas?
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Aug 10, 2010
So I installed the Evil Eris v3 thingamajig using the Rooting for dummies thread. But I wanna go back, so will a factory reset take care of that for me?
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Jul 7, 2010
I've been using swype on 1.5 and then again on 2.1 OTA. I've always updated to the newest version and I recently did a factory data reset on my eris because I couldn't get messaging threads to delete. After factory reset, I downloaded swype from beta.swype.com on the eris and installed the latest version. For some reason when I use swype the blue guide line is a lot slower than it used to be to catch up to where i swipe my finger. It also has trouble when I circle on a letter to indicate that I want to use that letter twice in a word. That never works now. I tried going into the keyboard calibration settings and resetting the calibration to factory settings. I looked in the swype settings as well. I haven't made any changes them so I'm wonder why the line tracing and understanding what I'm swiping is not even close to as responsive as before.
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Feb 5, 2010
I just did a factory reset because I have tried out bunches of programs and just wanted to start fresh, I did it all the time on all my old phones(palm and winmo) with no problem. It turns out that when you do a reset, not only do you loose all your programs but the phone has to be registered to your account. I got it back up in running, wifi works and so does making phone calls, all my contacts and e-mails are synced and I thought everything was good. I went to the market and it even shows me all the apps I had installed previously, however when I tell it to install something, it just stays stuck on the "starting download.." message...........
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Aug 18, 2010
So, first, here's what happened. Did a factory reset of my phone. When it came back up and I went to activate it, no data connection, unable to make phone calls. After 2 hours on the phone with VZW tech support, I can make calls, but have no data connection. They are sending me a "new" one. The concensus of the VZW tech and myself, problem with my phone. 2 days later, my wife resets her phone because of memory usage issues (she had to much on it). Same exact thing happened to her. Being the fiesty woman that she is she is going to a VZW store today to raise holy hell and throughorly degrade the poor rep that she is going to talk to, to get some answers. My question to all my fine fellow Eris users, have you seen this before? If in our position, do we deserve a new phone, and not an eris? Will this happen with a replacement eris due to a fault in the 2.1 update?
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Oct 20, 2010
Just wondering if anybody else with an X had a Droid before and have noticed a big difference in available volume. With my Droid I could hear everything loud and clear but with the X I can barely hear whatever I'm playing at all. Are there any apps that can raise the volume above the factory defaults?
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Sep 12, 2010
Has anyone had any issue with the latest Voice update? Until now, the application had been running flawlessly. After this most recent update, its very sluggish and laggy
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Oct 30, 2009
I have done a factory reset on my phone and im wondering will i need to re-install the ROM update? I have noticed a few apps are missing from the market that i had when i had the ROM update. Will this be because i havent updated?
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Nov 26, 2010
I did a factory reset and wiped sd card all to try and get the new update to work although what happens is it begins to install only to freeze and give me the android figure with hazard sign, what do I need to do to get this frekin update?
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Mar 3, 2014
Lots of people recommend doing factory reset of their phones AFTER updates and some others talk about factory reset BEFORE receiving an update and some others recommend both!.What exactly I should do before I jump from stock JellyBean to flashing stock Android 4.2.2 (once the KDZ file is available) in order to get 100% free troubles on the short and long run. I'm on LG G2 16 GB.
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May 29, 2014
I have an AT&T Galaxy S4 I337 that I have been running Cyanogenmod on for quite a while now. Well, after getting bored and wanting to revert to the original firmware, I went through the process of a factory reset to stock through Odin. Everything went smoothly, all that's left is to update to 4.4.2 Kitkat and to root my phone once again. I went into settings and began the OTA update thinking it would install 4.4.2. After about 20 minutes of updating and downloading, my phone finally finished rebooting, but when I checked to see what version of android I was running, it was still 4.2.2. Kies also says that I'm running the latest firmware. Why won't my phone or Kies pick up the new Kitkat update? Does it have something to do with the fact that I flashed a custom ROM before?
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Sep 7, 2010
For the noobs What is the difference? And how do you do both?
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