HTC Hero :: Cannot Use SMTP Anymore / Unable To Send Email
Jul 22, 2010
Been sending emails from my Tiscali account via smtp.orange.net for months now, but suddenly it stopped working the other day. Now just says 'Unable to send mail' whenever I try.
I didn't touch the phone settings in between the last successful send and the first failed attempt, anyone got any ideas? Have tried the usual, like deleting/recreating the account, plus using different SMTP servers (orangehome.co.uk, 192. etc.) but all to no avail.
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Nov 5, 2010
When I click a picture and use the send option to send it to someone via email, it doesn't work. The other side does not receive the email. My husband has HTC Evo and it works fine for him. Is there any setting that I need to change?
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Jul 21, 2010
just noticed that when i read my gmail from the phone, it doesn't mark it off as read when i check on the computer. also when i try to reply or send an email, it is just stuck there with a red "sending". anyone have any idea what is going on?
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Nov 14, 2009
How is it done? I do not see any settings/info on gmail.com. I currently am using my cable ISP outgoing server which works when it wants.
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Oct 10, 2010
I've had my HTC Hero for one week. First day I got it, I walked into a Radio Shack and connected to the open WiFi instantly no problem. I can connect to any secured network (w/ pwd) no problem. However, ever since I put the phone in airplane mode while on a flight, I haven't been able to connect to any open Wifi network. The Hero detects the network and says I'm connected, but I can't get on the internet at all. The phone says it's not in airplane mode but maybe it still is? help please. I'm running android 2.1.
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Jul 16, 2010
I recently received my new HTC Incredible and connected to my exchange account. Everything thing seemed fine until people told me they had not received my emails. I checked and the emails were in my sent folder and appeared to have been sent. Looking into this further I was able to narrow the problem down to only NEW emails to an outside email address are not received. Any email that I reply to and any new email to someone on the same exchange server are received fine. Just new emails to an out side address are never received but are happily sitting in the sent folder.I deleted the exchange account from the phone and set it up again and had the same results. Pulled the battery, etc. I then setup my account on an HTC Hero and got the exact same results. As a side note the same setup on an iphone works fine.Searching around I think I may have narrowed the problem down to a pin issue between the HTC mail client and the Exchange Server but am not sure. Has anyone else had this issue?
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Aug 12, 2010
My issue is that I am unable to send mail using an email account on my web domain - I get a generic message that states something similar to the email is unable to be sent. I was previously able to email on my old Blackberry using the same account, so I would think it'd be possible on the Droid X. I have tried all ports I saw suggested in the forums on my web host's site but none of the three I tried work for me. I am able to receive mail without any problems and my web host confirmed the below settings should be correct. I know for certain that the user name requires the full email address, rather than just the user name portion. Please see below and let me know what I need to change to get this working. Thanks in advance for your help.
SMTP server: mail.redszone.com
Port: 25
Username: (myemaillogin)@redszone.com
Password: (my email password)
Use secure connection: unchecked
Verify certificate: unchecked
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Nov 2, 2010
I have not been able to send any email after rooting my inc. Have checked my settings. All seem to be correct.
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Jun 22, 2010
I've had my Evo working well with two POP3 accounts. Twice in the past few days I have not been able to send email from the POP accounts, but I can receive email. The first time it happened I cleared the cache on HTC mail program and everything worked again, however that didn't work this time. I have no problem sending email through an active sync account.
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Oct 6, 2010
Alright so today for some reason when I replied to, I would get an error message saying that It was unable to send. So I had to delete my email address and re install it. Now it doesn't update once I receive the emails or make a sound.. I have it so it supposed to but still does not. Anyone know what to do about this and how to make send/receive as soon as it comes not every 5 mins?
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May 16, 2010
I am using Gmail and can only send E-mail when connected to wifi. I am connected to vodafone with a 3g connection and unable to send any thing, what am I doing wrong.
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Jun 25, 2010
My phone has been trying to send an email from gmail for 2 days. it keeps saying unable to send and I don't know how to stop it. If I click on it, it takes me to the edit email account screen. When I go through the steps it says authentication failed even though my gmail account is fine. I don't know how to fix this. Also when I go to all programs I have 2 internet, 2 maps, and 2 navigator icons that weren't there before and won't delete.
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Oct 13, 2010
does anyone know why I not able to upload my pics to facebook. I have done them before and in my notification it's downloading but for days. I also tried emailing them to me and I don't receive those. Any suggestions?
oops I have an android thru verizon.
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Jan 12, 2010
We were talking about this the other day and it has happen to me a few times today and has pissed me off so I got on with moto chat. they want to replace the phone for this.Not sure that I want to go this route as I just don't think thats the issue.Denise C: Hi, my name is Denise C. How may I help you? Nicholas : hey about twice a day my droid will refuse to send email/sms/mms unless I restart it, once restarted it kicks the messages right out Nicholas : I've even tried disconnecting/reconnecting to the wireless enter and exit airplane mode, only thing that will get it working again is to restart it Denise C: I am sorry to hear that. I will be more than glad to assist you. Nicholas : I'm inside my 30 days but didn't know if I should contact you guys or verizon Denise C: Have you tried taking the battery out and put it back in to check if it was doing the same thing after that? Nicholas : tried that yesterday Nicholas : same effect as restarting, works for a few hours then I run into the issue again.
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May 1, 2010
From BB to Droid I see there is huge difference on emails. Last night I was working with K-9 email.
I have 3 emails: Gmail working OK. Yahoo working OK (using K-9) and there is work account. I can receive emails OK but cannot send any out. Because I cannot use work SMTP server I went and enter my smtp.mobile.mail.yahoo.com port 587 require sign in. There are lots of errors: from push error: null / relay access denied / imap server is not idle capable... Can I have same SMTP under two accounts?
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Nov 14, 2009
"Unable to open connection to server." That's the message I'm getting from my Droid every time I try to set up a connection to my web hosts SMTP server using IMAP. The settings I put in the Droid work fine on my laptop and on my blackberry.
I've tries using ports 25, 1025, 465 and 587. I even tried 143 and 585. Anyone have any clue why this is happening? Anyone else having trouble with SMTP/IMAP connections to their email server? Right now I can't send emails from the Droid and that's a HUGE problem.
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Sep 27, 2010
Does anybody know the correct SMTP name for Three network as I have tried all combinations under the sun (smtp-mbb.three.co.uk, smtp.three.co.uk) and they all fail to connect to my NTLWORLD account. Can receive email but sending on the move fails. Three customer service don't know and cant be bothered ringing them up again and hanging on for ages warming up my ear.
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Oct 19, 2010
I've looked through the other SMTP threads on here also, but didn't see anything that seemed to fit. I have a Desire and I use it over a WiFi link in my home, fine for surfing and reading mail, but when I try to set up an outgoing mail account on my 'usual' mail account I run into a problem. Because I travel a lot I use a service called authsmtp to provide me with an smtp address wherever I am, works fine, annual fee is low (not a recommendation, works for me).
However, in order to work it needs an SMTP address of the form mail.authsmtp.com and a password. I can enter the mail.authsmtp.com ok but it always says it cannot check the account. Is this 'cos it cannot check the smtp or is it something else? All the other data seems to be ok.
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Aug 19, 2010
I have a Telus HTC Hero with 2.1. Since the update i can't receive or send and mms. can someone help me?
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Apr 20, 2010
Why am I not able to send Picture messages? Every time I try to send a picture through text messaging, it says I cannot do it. Why? I downloaded Handcent App and I would love to use it, but When I do use it, I get text messages sent to the App I downloaded, and to the default text messaging that came with the hero. How can I make my text messages only send to Handcent SMS instead of Both? I'm new at having a cell phone that has so much you can do with it, so I will probably have tons of more questions, but these are the 2 questions that I would love to be figured out first and then eventually I will ask others when I have them.
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Nov 15, 2009
Can you please help with a frustrating thing I have. I am loving the phone except for the Crap Battery and as for signal strength.When I am sending a text, because of the lack of signal at times, the text obviously fails to go, how can I try again please?I have been trying but just can't work out how to do it with this phone.Also where are Drafts located please?
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Oct 17, 2010
I am trying to figure out a way to send automatic background email being sent to an intranet email address. Were can I see the SMTP API (similar to javax.mail.*) or which API should I use to send emails from an background service. (FYI: Working with Android 1.6 devices.)
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Jan 7, 2010
hello i am having trouble sending pictures to my contacts as mms to cell phones.i can only email them.
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Sep 8, 2009
Can I send an email without invoking any activity (with Send/SendTo action)? Just compose a mail and send to recipient from my application.
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Nov 29, 2009
I tried searching for an answer to this, but had no luck. I've just ditched the stock Messaging App for Handcent and am really liking it (as many have here have said). BUT, when I send an MMS or even a simple text, I can't seem to send to email addresses that I had saved (I typically send to some phones and emails at the same time). I could do this with the stock app. Any ideas for me...I feel dizzy from looking through all the Handcent options and can't find anything.
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Feb 17, 2010
When I send camera shots via email using HTC's Mail application, the photos are not readable by most recipients (except, interestingly enough, by my wife on her blackberry). Same photos sent by the gmail app are fine. The photos appear as attachments, but they cannot be viewed and when the recipient tries to download, a jpg that is only a fraction of the total size is saved and that file is not viewable either.
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Mar 25, 2010
I had my Hero setup perfectly for few weeks and now the outgoing SMTP login keeps changing to the IMAP login instead of keeping the sprint SMTP address. Happened the other day and thought I did something and fixed the SMTP server info for my sprint account and worked perfectly. Today i try to send a email and does not go to account settings and shows my IMAP login information and not my sprint.
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Mar 1, 2010
I'm pretty new to the Android here and I just need a little nudge in the right direction I think. I have my gmail account set-up, and a hotmail account set up through the mail application, but I just got a job which provided me with my own email address.
My boss gave me the information to set it up on my phone but under protocol, I only see POP, APOP, and IMAP. He told me the "smtp mail server" so I'm guessing I'm kind of missing something. Do I need to use a different program to get my work emails? Did he not give me all the information I needed to set it up?
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Jul 28, 2013
Samsung Galaxy Nexus. I could send special characters (i.e: �, �, �, �, �, ect) in text messages. Then, it wouldn't anymore. I believe my phone updated to Jelly Bean before it stopped, so it may be connected to that. When I try to send a message with any type of special character in it, the message simply won't send. No matter if I use the messenger than came on the phone, or the one I installed (Handcent). I still get the message just not sending. It'll send once I take the characters out of the message, though. I can normally receive messages containing special characters, but they sometimes it shows up as squares.
Mostly, I want to know if I can fix it. I understand that it may be the update, which I'll have to wait out. Or that it could be the phone itself, which in that case I'd just have to wait till I can upgrade again. It's just very annoying not being able to send accents or special characters. Especially to my Spanish only speaking friends.
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Oct 21, 2010
Updated to 2.1-update1 and everything is fine other than Gmail.
I can't send any emails at all, they just sit in the outbox saying "sending". If I long press on any of them, I get an error:
The application Google Mail (process com.google.android.gm) has stopped unexpectedly. Please try again.
I can recieve emails with no problems. I've cleared the cache and data for Gmail, I've rebooted the phone countless times, restarted the gmail process etc etc
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