HTC Desire :: Service Need SMTP Address / Cannot Check Email Account
Oct 19, 2010
I've looked through the other SMTP threads on here also, but didn't see anything that seemed to fit. I have a Desire and I use it over a WiFi link in my home, fine for surfing and reading mail, but when I try to set up an outgoing mail account on my 'usual' mail account I run into a problem. Because I travel a lot I use a service called authsmtp to provide me with an smtp address wherever I am, works fine, annual fee is low (not a recommendation, works for me).
However, in order to work it needs an SMTP address of the form mail.authsmtp.com and a password. I can enter the mail.authsmtp.com ok but it always says it cannot check the account. Is this 'cos it cannot check the smtp or is it something else? All the other data seems to be ok.
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Sep 27, 2010
Does anybody know the correct SMTP name for Three network as I have tried all combinations under the sun (smtp-mbb.three.co.uk, smtp.three.co.uk) and they all fail to connect to my NTLWORLD account. Can receive email but sending on the move fails. Three customer service don't know and cant be bothered ringing them up again and hanging on for ages warming up my ear.
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Jun 5, 2010
just got my desire this morning and i don't really know what i'm doing with it, i've never had a smart phone before. i've set up my hotmail account as the email account on the phone but, call me paranoid, i'd rather not have it on there at all. if i delete the account on the phone will it have any detremental effect on the actual email account?
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Mar 28, 2010
Got my desire yesterday, having defected from Windows Mobile and spent all yesterday and today getting very frustrated! I successfully set up my various email accounts - except one which requires a SSL outgoing SMTP server on port 465. When I put the correct settings into the setup wizard it simply fails to complete the account setup. If I change any of the fields to an incorrect parameter, it gives an error but at least lets me save the settings and exit the wizard.
With the correct settings in place - it communicates with the server stating: "Verifying account information" and then promptly does nothing (it doesn't hang up, it just returns to the SMTP screen). The only way I can get out of the wizard is to enter an incorrect setting. This means that whilst receiving emails on this account is no problem, I am unable to reply to them or send any emails from this account. I know there is nothing wrong with my ISP (T-mobile uk) because I am using the same SIM from my Touch-pro where this account worked fine for the previous 18 months.
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Aug 28, 2010
I am writing an app and I want to send the user a welcome email when they install the app, in order to do this I could prompt them to enter their email address, but I would prefer to just detect the email of their account on the phone and send it without forcing them to type.
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Jul 7, 2009
I want to get the email address of the Google account tied to the phone (the one the user enters upon setup). I need it to uniquely identify the user of my app - however I do not want their password as it would, understandably, scare most users away from using the app. So I need a way of getting the email address without having to include permissions that suggest I am accessing account info etc...
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Jul 17, 2010
I have a student email account for Virginia tech and I can't get it set up properly on my phone. Is there certain settings I need to use to get it to work? I don't really know a whole lot about POP3 and IMAP etc. One thing I did notice is that when using Microsoft outlook at school everything works fine. But when I go home I can still receive messages but cant send them. I am thinking its because my IP address isn't one on campus and that messes up something with the servers?
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Nov 27, 2010
I am trying to set up my email account with Virgin Media on my Desire but I can`t get the settings right, it`s a pop account, I can receive mail but I can`t send it. I`m with Three mobile but my phones unlocked, When I connect via wifi to my home it sends ok, but this seems a bit pointless when I`m away from home.
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Sep 6, 2010
I want to change the email address the phone is set up to. But I have a niggling suspicion doing so requires a factory reset. First things first, please tell me if that's wrong and I'll be happy. If however I'm right, What's the best way to go about saving everything? If I download a backup program, will it store all my settings, apps etc or just data on the SD card? And will changing the email address bugger something up and stop me from restoring the backup? I wouldn't put it past google.
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Apr 29, 2010
I'm a winmo convert and just setting up my new Desire. All pretty good so far. I'd like to be able to change the from / reply to address on an account in the the Mail application (as opposed to the Gmail one) but can't find an option to. I have mail from my primary account forwarding to my gmail account which syncs with the Desire and I want to be able to reply using my primary address rather than the gmail one.
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May 1, 2010
From BB to Droid I see there is huge difference on emails. Last night I was working with K-9 email.
I have 3 emails: Gmail working OK. Yahoo working OK (using K-9) and there is work account. I can receive emails OK but cannot send any out. Because I cannot use work SMTP server I went and enter my smtp.mobile.mail.yahoo.com port 587 require sign in. There are lots of errors: from push error: null / relay access denied / imap server is not idle capable... Can I have same SMTP under two accounts?
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Jul 22, 2010
Been sending emails from my Tiscali account via smtp.orange.net for months now, but suddenly it stopped working the other day. Now just says 'Unable to send mail' whenever I try.
I didn't touch the phone settings in between the last successful send and the first failed attempt, anyone got any ideas? Have tried the usual, like deleting/recreating the account, plus using different SMTP servers (orangehome.co.uk, 192. etc.) but all to no avail.
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Nov 14, 2009
How is it done? I do not see any settings/info on gmail.com. I currently am using my cable ISP outgoing server which works when it wants.
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Apr 29, 2010
In my haste I linked a google email account to my phone which I'd rather wasn't linked to it. I've now created a new google email account which I want to be my main email account, however when I try to remove the old one I'm told that I need to reset factory settings, which I'd rather not do.
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May 15, 2010
At my work we use two email severs to receive our email. One server is for all the email sent within the company itself and the other server is for all the outgoing and incoming mail from outside the company. The problem is that both servers run different pop3 settings, but use the same email address. This is however not a problem to set up on outlook.
The problem is to set it up on my phone. I have already done the outside server (email), but when I try to set up our inter company server (email) my Desire says that there is already an account with the same email address. And I can thus not continue with the set up.
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Aug 5, 2010
I have recently bought a HTC desire. I am able to receive my hotmail emails and can send them back but when I look on my laptop it still showed unread messages on both hotmail and outlook even when I have read them on my phone. I used to have an INQ phone and I didn't have any problems with this before.
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May 28, 2010
Can you add more than one yahoo email account to the phone? I've set up the first no problem but it wont let me add another.
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May 16, 2010
I am having some emails issues with Desire. Apart from this the phones amazing. I can send from the ntl account (set up outgoing with gmail as heard problems unless using it from home router) but I can't set up my ntl account at all for incoming.
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Jul 28, 2010
how do i add a a new email account? I'm trying to add my iinet account but don't know what details I need to enter where: What protocol do I need? POP, APOP, IMAP what should my pop server be do I need a security type what server port should I enter
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Aug 9, 2010
Has anyone succesfully set up the HTC Desire push email with a godaddy email account? I am getting a desire and want to know if push email works succesfully with a godaddy email account before I get it.
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Oct 17, 2010
I am trying to figure out a way to send automatic background email being sent to an intranet email address. Were can I see the SMTP API (similar to javax.mail.*) or which API should I use to send emails from an background service. (FYI: Working with Android 1.6 devices.)
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Nov 2, 2010
I have setup and tested my personal email on my new HTC Desire and all seems fine, then when I get home and manually check my email on my Outlook client I seem to have received about 4 emails but none to my phone. When I go into my settings on my phone, the SMTP server settings for mail have changed. For example when I set it up it should be say:
POP Server: mail.neilsdomain.com
POP Username: neil@neilsdomain.com
SMTP Server: smtp.ispname.co.uk
SMTP Username: neil@ispname.co.uk
I test this and all works wonderfully and mail flows into my phone. Then for some unknown reason when I come out and go back in the SMTP settings have changed by themselves to:
SMTP Server: smtp.ispname.co.uk
SMTP Username: neil@neilsdomain.com. Why would the SMTP Username change?
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Sep 6, 2010
I'm a newbie to this forum, and hope someone can help. Have had the Captivate for almost a month now and am plagued by an annoying problem. I have set up email accounts connecting to a google-hosted email account via IMAP. I am finding that when replying to a received email, my reply goes out with redundant repetitions of the email address on the "to" line. Example: Email from soandso@gmail.com arrives. I click "reply" on the phone and the reply goes out to soandso@gmail.com; soandso@gmail.com; soandso@gmail.com; soandso@gmail.com etc etc *10 times*, instead of just once. It also copies me about 10 times! Is anybody else seeing this? I use this for work emails, so it looks very unprofessional like I am trying to spam my clients! I have another couple of days before my 30-day return period is up, so hopefully someone else know how to fix this. Is there some setting I am overlooking?
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Jan 3, 2013
I just received a new Nexus 7 32GB and am having some issues. I'm trying to setup my email using my base email address thru Comcast. I have no trouble revieving email through the email setup not Gmail but there is no provision for an address book or contacts list for sending emails. I Googled around and found K-9 Email and went to Google Apps to download it and upon tapping the download button a message came up stating "no devices found". The Nexus7 is running Jellybeen 4.2.1.
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Jan 14, 2010
I have a work email pop3, is not a g mail account. Well, i have putted to be notified in 1 hour if i have new emails the problem is the phone didn't check the emails and didn't have the notifications. only if i enter on the "Mail" application i have the new emails.. if i didn't enter, this didn't check the emails. What is the problem?. I have APN droid installed and i have deactivated the 3g 2g gaps. But i have configuration the WIFI to stay connected always.
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Jul 25, 2010
Does anyone else have the same problem? When I use the default email client from captivate, even when I set the checking period as every 10mins, I won't get new emails unless I open the app and manually refresh, well, except the one of gmail. This happens on my yahoo email, hotmail and my school email, which all worked fine on my old iphone. People have talked about yahoo mails won't be accessible through wifi from Android, which happens on mine too. But even when I was at 3G, the email client won't auto check it either. I have tried K9 email client, it doesn't work either. The only thing I find work is the MailDriod, but the function of this app is very limited, it won't even open attachments by default. Does anyone else here have the same problem, or maybe an idea to fix the default email client?Also, I find when I use the ear set make calls, when I try to click the button on the ear set, it won't hang up the call as my iphone would. Is this a bug or just something Andriod can't do? The button on the ear set seems quite useless with Captivate, it can only control to play or pause by single click when play music, won't do song change when doule click it.
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May 30, 2010
Just getting used to my HTC Desire, after reading your forum I was comforted regarding battery life and it seems much better now than the first few days.
I see another post on this but no answer, the address book only gives one line of the address is then any way round this? Even my first pda a Psion 3 had the option of which fields to display etc. there seems very little option to format what is seen, not that I am unhappy about the rest but to have to edit to see all the address is barmy.
Another thing way back then that still is not found is search all fields of the contacts, i.e. to find a number of someone that rang on another phone.
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Apr 28, 2010
In going through the online order process today, I noticed this on the "Review Changes" page.Listed as a new feature is "General IP Address" as a no charge addition.Anyone know what this is for?Tethering?WiFi Hotspot?I have a WinMo smartphone and this "feature" isn't listed for my current plan.Just seems like an odd feature to be listed.
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May 27, 2010
I was looking for this info all over and still haven't found an answer. Is there a way to get the Google account or the Gmail address (no password) which have been signed to the device. the closest thing I saw is using AccountManager and Account but this is only for Android class 5 or higher and I'm developing for class 3. from my understanding this is for online services which I do not need - I'm only want the Gmail address.
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Jul 23, 2010
Is it somehow possible to change the server address from the mail account? when I click "account settings" I get the screen 'edit account' but I can only change my password.
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