2.1 Update :: Unable To Install Or Start Software Update Components
Nov 19, 2010
I've been trying to update my phone now for nearly two weeks, trying various options, yet nothing I do helps in any way.I started off just running the update from SEUS with my phone as i've been using it.the updater started, gets about 70% through "Preparing" and pops up an error "Unable to install or start software update components." Closing which pops up "try again" or come to this site.I then tried uninstalling all installed components, same result as above.I then tried a Master Reset to factory setting, same result as above.I then disable the Firewall and the Anti-Virus, same result as above.Basically, i'm at the end of my tether, this should not be this difficult, I should not have to jump through this amount of hoops.If there was a way to legitimately root the phone (keeping warranty), I could already have Froyo installed, instead of this irritating mess thats causing me nothing but headaches.
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Nov 20, 2010
Got the update notification today in PC companion but when I try to update I get the error "unable to install or start phone software update components". I waited too long for this update.
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Sep 23, 2010
My phone couldn't update from 2.1 to 2.2 because i used the unrevoked method of rooting. in order for me to get 2.2 i updated my phone with the pc36img.zip file and then rooted again with unrevoked.Now when I'm trying update from 2.2 with the new 3.29.651.5 update, the phone will have the triangle with a exclamation point.Any ideas?
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Aug 23, 2013
Starting today am unable to download or update any app from official play store on an rooted device. Any clues to resolve this ?
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Oct 30, 2010
From yesterday, i am unable to install any new apps or update old apps from the market..when i press update/install it says update un successful and the app is also removed. any idea about this problem?
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Aug 28, 2010
I've got a quick question.
My friend bricked his DX with the Deodexing or whatever. After an sbf flash..
Can we update to 2.2 via update.zip in recovery, install rom manager, and then install MY backup on his phone? I'm currently uploading them to file hosting, and wondering if this would work.
If so, will he be fully rooted, deodexed, and themed(I'm rocking the xtreme 2.2 theme)?
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Nov 20, 2010
Some of us in India are unable to update the phone via usb cable. release the 2.1 OTA (Over the Air) update.
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Nov 2, 2010
I know how to backup & restore, but how do I install it in to my X10?.I go to browser I in put m. sonyericsson.com/backup but it just taks me to a page that tells me how to backup in steps.Why can I just hit a link on that page that will just let me install the new backup & restore, plz help me out.I called SE help & they have to get back to me .
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Jun 24, 2010
I have a Orange (UK) Desire which i have gold carded and unbranded with no problems.
Software info below
Firm Ver 2.1-update 1
Baseband 32.30.00.28u_4.05.00.11
Kernel version 2.6.29-97da29ed
htc-kernel@and18-2#1
Build Number 1.15.405.3 CL150129 release-keys
Software number 1.15.405.3
Browser Webkit 3.1
There is now a software update available (1.15.405.4) which i have tried to install OTA it all works except it says unable to start WIFI. I have tried to install it with both my Goldcard and normal SD card (not sure if that would make any difference)
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Nov 23, 2010
I just upgraded my xperia to android 2.1 and immediatley after that my phone keeps on restarting. is this normal? or should i reinstall the update again?
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Jul 27, 2010
My Hero won't start after applying the second upgrade, the 3.32 (the one containing android 2.1) the first one installed fine. The phone downloaded the update via WiFi and when I choose to install it, the phone rebooted and I saw the progress bar finishing, but afterwards I got an exclamation mark in a triangle, and the phone locked up. I then had to remove the battery to turn off the phone and apply the 2.73.405.6 ROM from HTC.com via fastboot usb.
The phone is fully charged, not rootet, and ive tried downgrading and upgrading it 3 times with the same result. I even called the HTC Hotline and got a hold in a nice female supporter whom was cleary not choosen for her technical skills, she didn't even know how to restore the phone via fastboot. She was also unable to answer why they didn't have a ROM (exe) installer for the 3.32 upgrade.
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Nov 16, 2010
In the update phase 2 after I press the back button and connect the usb cable it lights green and i waited for more than 20 sec to boot in flash mode but it doesn't happen and the phone turned back on automatically.
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Aug 3, 2013
This morning I installed the newest android update (4.2.2) on my Samsung Galaxy SII+. The first notifications that I got after the installation where Google+ has crashed and Skype has crashe. That two apps are fixed by deleting and installing again, but many of my apps (the most are games) won't start anymore. I know that I can fix it with deleting and installing again, but with some apps I was very buzy and then I'll lose all my progres. As example with head soccer it took me 5 days to get a special country. How to make my apps working without losing progress? I can also wait on further updates for the games but Head Soccer was just update 1 week ago and it'll take a long time before the new update will come.
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Dec 1, 2010
please anyone can help in this cuz i have been trying to update my phone for 4 days but still it says my phone is up to date.
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Sep 6, 2010
Ok sorry new to this, when i start up appbrain and sync i get a list of apps that say update, how do i do the update. do i have to uninstall then click the update?
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Nov 3, 2010
I updated Facebook today. Now, I keep getting this message. "Sorry! The process com.google.process.gapps has stopped unexpectedly. Please Try Again" Force Close. How can I fix this problem?
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Oct 20, 2010
I can't download anything through the browser, individual apps or the market (including updates. If I try it on a wifi connection (perfect connection until I try) it stops the download immediately. Either "download stopped" or "download unsuccessful". On 3G It's basically the same but slower. Since this started, last night, everything is slow on 3G. I'm also having a separate problem updating apps. I keep getting the message "Sorry, there's not enough space to install this item." I have not installed anything new and have uninstalled some apps to clear some space. I keep getting the message even after I uninstalled several games. I now have 93MB free on my phone. I'm sure that an update to an app that I already had installed doesn't need more space than that. My wife just updated the same apps on her EVO.
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Feb 9, 2010
I have developed a simple application in which I connect to dark star server through android client. In my client I have implemented SimpleClientListener. When I try to set text of a textview in received Message called by the server it throws an exception "android.view.ViewRoot$CalledFromWrongThreadException: Only the original thread that created a view hierarchy can touch its views". I handled this issue by updating my textviews through handlers. Is it the recommended way? Any suggestions?
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Nov 8, 2013
I received the notification there was a new software update available(I assume it is the 4.3 update) so i went ahead with the update. The s3 was on charge so no problems there.
The update started and went to 100% and then the device restarted and now it is frozen on the Samsung start up screen. I have tried a reset (power button and home button) but this did not have any affect the Start up screen remained,i tried to boot the phone is safe mode(power home and vol up buttons) and this did not have any effect either.
I pulled out the battery to restart the phone and it still remains frozen on the samsung start up sceen.
Ci need my phone for business over the weekend and i dont have a backup phone.
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Sep 23, 2010
ive decided finally to bite the bullet, having a desire on 707.6 not being able to update OTA maybe due to the great firewall of china or HTC either way, no matter how many times i got to settings > about phone > check for updates, .....so the only option here is to flash a new rom....im not going to wait any more while everyone has Froyo...
How To: Load a Custom ROM on the HTC Desire | TheUnlockr
now here is my question upon looking at roms it states i need to also install a radio as well, this guide does not really tell me how to go about that (yes im very green at this) can someone please enlighten me because i clearly do not know something im supposed to common sense would dictate that i would repeat the install zip step and install the radio...but i know sometimes computers do not use common sense
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Jul 29, 2010
So after seeing people were posting on here about the PRL update on 7/28 I went to go hit the PRL update under Settings > System updates. To my surprise it will not let me do the PRL update. I keep hitting the button and nothing happens. I tried the same thing for the Firmware and Profile updates and nothing happens when I press the buttons. The only one that works is the HTC software update. I tried turning my phone on and off and the same thing still happens. Have not tried a reset yet.
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Aug 8, 2010
My wife did the froyo update today (8-8-10) she is unable to access the internet and receives this message : The application Internet (process com.Android.browser) has stopped unexpectedly. Please try again. Then the " Force close " box pops up. She took it to the Sprint store and they were stumped, the phone says that it is connected even though it is not!
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Nov 5, 2010
I notice that there is a new software update available for my desire HD.However, when I go into system software updates and hit check now it just displays a 'checking.' message and nothing happens.anyone else had this problem?Any ideas on how to get the update?
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Nov 25, 2010
I followed all of the instructions and backed up my contacts using the downloaded most recent update service. Now i have updated my phone to android 2.1 and i try to recover my contacts. in the update screen it went to 97% and then an error. But realistically it has only imported say 30% of my contacts, and the contacts it has recovered it has duplicated so there are 2 entries for every piece of information. Can someone from SE please inform me whether they are working on a fix that we can download that will rectify this issue or do i need to manually source all of my contact information all over again. If so is there any way of loading the backup information on the computer?
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Jun 29, 2010
Anyone else having a problem getting video chat to work from Fring/Skype? I applied this OTA update this afternoon, and now all i can get in Fring is audio. My FF cam shows myself, and Skype on the PC shows it's own webcam, but neither me nor the receiving PC can see each other's cams. I've done a reboot on both PC and EVO and still no video-to-video. I'm not saying it is the OTA that caused this, just wondering if someone else can test their Fring/Skype after the OTA has been installed to verify?
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Aug 27, 2010
I have a Google Employee issued Nexus One with ERD71C, and despite my best efforts can't get it to take an update.I had no problem manually updating my previous Nexus One.Does anyone know of a reason why this version would be resistant or have a solution?
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Nov 15, 2010
I am trying to upgrade my x10 mini to android 2.1. I am with orange UK and I'm using WinXP 64x.When I tap software update on my phone it indicates that android 2.1 is available.However, PC companion (2.01.068) is not prompting me with any update.I tried SEUS (2.10.11.10).I shut down my phone, waited, press the backed key, connected the cable, and waited.The green light turns on but nothing else is happening.Could somebody help me?
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Sep 20, 2010
I found out that I can not use the update function on my phone to download software updates for froyo.The update downloads fine, and the installation starts fine.But after the phone restarts it will only process about 20% of the installation, and then start up without finishing the update.I can repeat that cycle for ever, but no update.Any idea how I can fix this without factory reset?
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Oct 4, 2010
When I check for a system update, it says that there is an update available (ver 2.3.15) and it allows me to download it. After it downloads successfully, it says it must restart the phone blah blah, and I say yes and it reboots. Once it loads back up, it says that the update install was unsuccessful.I have done this 4 times now, after the first two I even did a factory reset and then did a battery pull and still, same result. Anyone have this problem/know a way to fix it?
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Jun 6, 2010
just wondering if there was an update for 3.1. I've read somewhere that there was one but can't find it. is there one?
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