HTC Hero :: Can't Receive Sms From Phone When Roaming
Nov 7, 2009
This is a weird one! I'm with O2, so can't ask them for help as the Hero is not on their support list.
Everytime I'm in Germany and my friend tries to text me (using a Sony-Ericsson phone) vis the 3 network, she gets an error message saying that the text has failed. As a result, I can't receive any texts from her when abroad. This problem has only started since I started using the Hero.
Anybody else experienced this when roaming and being sent an sms from the 3 network?
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May 6, 2010
Here's a question that comes from an unclear view of how things work : can a a phone be data roaming without being voice roaming? If so how can a begin data roaming event can be detected? This question came to me from the DDMS options , where one can have" data roaming " and "home voice".
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Feb 4, 2010
My Hero has been stuck on roaming since Tuesday night and now has no EVDO service after a tech had me do a soft reset and update my profile.The Sprint store told me last night that they just received a bulliten about this and for some reason it only affects HTC heros on their network.I was given two different stories by techs over the phone and am really unhappy. It seems a bit odd that nobody has posted about it here.I live in Houston Texas.
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Apr 18, 2010
I'm in the UK and have an unlocked HTC Hero with a o2 SIM. When the 2.1 Android update is released, will I receive a pop-up message on my phone like people whose phones are under contract from Orange, etc? Secondly, the main reason I'd like this update is Google Navigation. I read somewhere this wont be available in the UK.
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Jan 8, 2010
okay so my hero gets REALLY slow when like i get texts and stuff. i mean its fine when im using my phone like on facebook and i can tell when im getting a text because my phone will start to lag and stuff so its like warning, but other times ill go take a nap and put my phone on silent and wake up and see i have like 5-10 texts and or a few missed calls and my hero will RUN SO SLOW because of all the texts and shit. its so annoying.
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Feb 10, 2010
So this started a week or so ago. I don't receive text messages unless I'm on a phone call. So until I call or receive a phone call. I don't get any messages. Once I do call. i get like 5 messages. anyone else have this problem? Quite frustrating. Called sprint to reset network n stuff but still no resolution. They said to hard reset but I'm reluctant.
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Mar 13, 2010
I am wondering if you guys have found a way to send or receive mms on your heroes and what version of android yours is running. Mine is running 1.5 and is the round hero, not the newest one. I also cannot find a place anywhere to send mms. Also, how do I snap a picture of my current screen, or do I need an app for that?
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Feb 3, 2010
I'm about to take my Hero overseas for the first time, and having seen loads of people stung with huge roaming charges for data, I want to make sure I don't end up paying anything.I have Data Roaming unticked in the Mobile network settings, is there anything else I need to do?
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Apr 15, 2010
why it would be stuck on roam?
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Jul 1, 2010
can you guys give me simple procedures to make sure the data roaming is not allowed, i am going overseas and want to only make use of text and network for phoning! but i dont trust i wont end up with a massive bill
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Dec 17, 2009
I was trying to find out from T-mobile, how long 15 PAYG foreign Data roaming (I'm from the UK, but travelling to Belgium for a few days) would last. I know it depends on usage, but they couldn;t tell me if I, say, checked my emails a couple of times and used the GPS a couple of times a day, how big a chunk of my 15 it would take.
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Dec 15, 2009
I'm on a tmobile contract, free mobile, included, and I notice there's an option in my hero's setting which is unchecked at present for data roaming. I tried checking it, and it warned of the prospect of extra chrarges. Will this be the case, with my contract?
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Nov 29, 2009
I have a TELUS HTC Hero and a few days ago I was visiting Seattle. While roaming on AT&T my Hero would not do push for my Exchange mail. When I checked the update frequency it was set to "As items arrive" but the field said something like "Sync disabled while roaming". I find it really stupid that this isn't a user setting. Has anyone else found this? The other odd thing was that I couldn't send out mail via Exchange while roaming.
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Nov 10, 2009
Just wondering if anyone knows how data roaming works with Sprint. I was in an area where I was roaming but it seemed as though the Facebook app was updating. Maybe I hit a pocket of wifi access, I dunno.So, is data roaming happening? If so, is it included under the "no roaming charges" umbrella that comes with the Everything plans or could be be charged for roaming data?
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Aug 4, 2010
You can now force roaming on the Hero: Mod to enable forced roaming - xda-developers
The current mod is for Fresh 2.3.3, but this can be ported over to other ROMs.
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Dec 24, 2009
Whenever I leave my home Wi-Fi hotspot, my phone seems to pop up with a notification, asking me if I want to go in to roaming mode (or something along those lines - I can't remember the exact phrase and I can't recreate the notification without leaving the house). I've only noticed this when I've come to pull the phone out of my pocket. I tell it to just carry on using my mobile network for data connectivity.
When I return home, instead of returning to the Wi-Fi network, it carries on using my mobile network for data connectivity.
How do I get the phone to automatically switch to using my mobile network for data when I'm not in my hotspot and then to automatically switch back to it when I am in the hotspot? It's driving me mental at the moment, and there doesn't appear to be anything obvious in the phone or any documentation!
What do I need to do for network connections to be implemented automatically?
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Jun 30, 2010
I have been a Sprint customer for a very long time. My wife and I both have smartphones and we have the Unlimited 1500 plan. To my knowledge, this includes everything (excluding International calls.....which I know for a fact thanks to an $1800 fraud that was on my bill 2 months ago). I digress, data roaming is included as a part of this plan as far as I know.
I checked my bill online yesterday, and there was an alert that I have used 3800+KB of data roaming.
Now....let me start by saying, yes, I do have the setting checked to allow for data roaming (as to my knowledge, it's included in my plan). I do have the Hero (my second one) and for the life of me, I can't figure out why it goes into roaming mode more than any other Sprint phone I've ever owned. My wife's phone could be sitting next to mine, and I'll be roaming while she is not. That being said, I can guarantee there have been instances where I've roamed and pulled down data (checking email, automatically checking weather/facebook/twitter/etc, internet) and I've never seen this alert on my account.
I called Sprint last night to question it, and they put a $20 service credit on my account. That's all fine and great, as I'm not going to turn down free money, but I had explained that my concern was that the alert is showing up to begin with. I even explained that while I appreciate the credit, I'd rather just have this situation resolved so that I don't have to call back next month if these charges appear.
My question is this, has anyone ever seen this before? I am rooted, I am running Fresh 2.1.1 and I have the latest SPRINT radio flashed from Flipz' website. I have had this setup for a little over 2 months now, so this isn't the first billing cycle that this setup has seen. I can't figure this out for the life of me.
If this continues to be a problem, it's either going to require a new device or a new carrier. I live in a very populated western suburb in Chicagoland and have NEVER had a problem with roaming or poor signal until I got the Hero in October.
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Sep 16, 2010
after installing 2.2 on my hero, everything was working fine, until now. im having problems with my text messages, they wont send under sprints network, if i put it in roaming then they send right away, but roaming has awefully slow (1x) network speeds, but if i put it back to the 3g network speeds of sprint then everytime i try to send a text it just swirls in circles (the little thing next to the message) and wont send. is this sprints network being down? or does this have to do with the 2.2 update?i dont think its sprint because my mom and sister arent having any problems with there phones from the same plan. but i tryed restarting many times, taking out and leaving out the battery, putting it in airplane mode and turning that back off to reset connection, iv tryed everything and cant get it to work, so idk what to do, and i dont understand why if it was a software problem with the 2.2 installation, why would they send in roaming but not on sprints network?
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Sep 19, 2010
I've had an unlocked HTC Desire on Three for a couple of months and it's all up-to-date - running on Froyo and updated again just this morning. Yesterday the phone dropped off Three and roamed onto Orange which isn't right because I get a full signal on Three in my house.
I phoned Three last night and they said there wasn't a problem with the network in my area. The woman I spoke to suggested taking the sim card and battery out, leaving it 5 minutes and then trying it. I did this this morning and it made no difference. I also set the phone into 3G only and manually scanned for networks and it couldn't find any.
I phoned again this morning and was told there is a known bug with the HTC Desire locking onto partner networks. I've been told to get the phone flashed but that sounds like a bit of a fob-off to me, especially when I can't find any reference to this problem on the internet.
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May 7, 2010
How could I detect that the phone is data roaming ?
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Jun 6, 2010
I'm heading to Halifax, Nova Scotia for a week and will be bringing my Hero with me. I'll be calling Sprint customer support to see what options are available for voice and data, but I trust the advice of folks in this forum.
Is there any international voice and data plan that i can sign up for so that I don't end up paying sky-high roaming rates? I really don't want to have to keep my phone in airplane mode the whole week. Any advice from travelers to the "Great White North" would really be appreciated, eh?
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Aug 13, 2010
So the past week I've been having this problem where my phone goes into date roaming,its happening on my friends droid x's too and its in places where I've never had problems with service before.Anyone have any idea what it is?
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May 19, 2014
I flashed my Verizon Note 2 (SCH-I605) to the SOKP Rom from a Jedi X Rom (v13 I believe). After the flash, I noticed my network was not working. Eventually I found out that the device was registering as a GT-7105. Not sure what went wrong, as the rom was flashed with no errors. I also ensured that my recovery was on the appropriate version (TWRP 2.6.3.3 in this case) and I also did a factory reset. To try and rectify the issue I wiped the phone and tried various other roms. In every one of those cases I found that the phone was constantly roaming. I had checked my network mode and tried switching between Global and LTE/CDMA which did nothing. Being completely out of options, I just installed to a stock rom through Odin (VRAMC3 4.1.2) and let it update via Wifi to 4.3 and still nothing. (I am well aware of the Knox security feature and will address this in a moment)
Here are the different ways I tried to diagnose the issue after this that led nowhere:
1. Made contact with a Tier-2 specialist from Verizon that tried various diagnostic methods and found that my phone was simply not registering on the Verizon network, or ANY other network for that matter.
2. I went to a Verizon store and got my SIM card replaced.
3. I even went to a repair shop to see if the phone possibly had a faulty connection.
I have already verified that the IMEI is correct based on the sticker behind the battery. The PRL is on 15310. The very last thing I tried was entering "getprop" inside a terminal. I'm taking a guess here, but I noticed my ril.serialnumber was all 0s. If I need to root my phone again to try something, I am more than willing to. My phone is out of warranty and not insured, I'm not really concerned about the Knox warranty trigger unless it will render my phone completely unusable.
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Jul 5, 2010
When traveling near my home area I encounter areas with no Sprint service. The phone roams into Verizon network which is very strong in my area. Beginning last week when I attempt to make a call when roaming on Verizon I get a message stating Verizon can not verify this phone number unable to make call. I contacted Sprint about the problem. They suggested a few things i already did, update PRL and profile etc.... which did not help. They told me there was nothing they could do because they cant guarantee service on their phones when roaming. This baffles me because phone roamed fine on Verizon for 6 months all of a sudden it doesnt. Any ideas on how this can be fixed? About 30 percent of my home town has no Sprint coverage so I guess I am just SOL.
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Oct 23, 2009
I've had my Hero for a day and a half or so now and unfortunately I'm running into some issues with my phone not being able to receive MMS. I've had a few people send me some MMS and I have not received them whether I am on WiFi or not. I am using chompSMS as well, and am able to receive SMS just fine.What gives? Any idea why this might be happening and any possible fixes?
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Sep 25, 2009
For some reason I cannot send or receive MMS on my Hero. I can surf the web and send regular text msgs without a problem but no dice with MMS. What gives? Anyone have MMS working on At&t on their hero?
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Nov 8, 2009
I've seen this is an issue before. Is there anyway to fix this without getting a new phone?I've hard reset already, and still can't receive txts.I don't want a new ohone since I just paid $14 for an invisible shield.
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Aug 23, 2009
had the hero on its UK release date, only just starting to realise that I dont actually receive all my texts off people.Ive had texts of people saying 'did you get my text last night' or 'why havnt you replied' so I still receive texts off these people but seem to miss a few occasioanlly.Rang Orange who dont seem to have it listed as a widespread fault, theres no firmware update available for this model yet either.Orange are sending me a replacement handset so I will see if that helps but Im starting to wonder if other people are getting this, its not obvious straight away that its happening, Im only now starting to get people saying that I dont seem to be getting their texts sometimes, when I try to recreate the issue I cant.All the people seem to be on O2 that I randomly dont receive texts from
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Mar 27, 2010
I'm on Sprint and I don't understand why I can't send or receive pictures through a text. I don't get any error message but the people I send a picture to never receive it and when someone sends me a picture in a text I never receive it. I cut the resolution on my phone down to 1mb but it didn't help
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Dec 22, 2009
I just got my htc hero today, and i am not able to receive pictures or send them. When i pick a picture and i click "share" it only gives me options to put it on facebook or myspace and such. Do i need to download a app for it? i have unlimited text and picture messaging.
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