HTC Droid Eris :: New Phone Experiences At Verizon Today
Dec 9, 2009
So I returned my Eris today.The battery issues had been pretty much contained.I could get a full day out of a charge, but the lag was terrible.I had it all over the place despite running task killer, spare parts, clearing cache, etc.Then the phone started to get wacky. It would freeze with black screens when switching to home.Sometimes when going to home, I would get a black screen with an HTC logo displayed for about 20 seconds, then it would show Sense UI loading for about 10 seconds (dimmed picture, loading logo, no applications).Also, I would have periods where I could not switch between screens.The dialer was ridiculously laggy as well. I would press end, and the phone wouldn't end for about 5 seconds. Dialing the phone sometimes I would have a 1-2 second delay when pressing buttons.
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Aug 11, 2010
Just saw that the Droid 2 was released today on the Verizon website.Is anyone here going to upgrade? I think the lack of availability to root is a deal breaker for me.What are your thoughts?
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Jun 14, 2010
I just so happened to walk into my local Verizon Wireless store today on my way home from work and what do you know, they had 2 Incredibles in stock. I bought both, one for me and one for the wife.She hasn't seen hers yet, she's out of town, but coming from an original Blackberry Storm, this thing is sick!
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Apr 30, 2010
What stores(besides verizon) are carrying screen protectors today?
I'm going to order the Steinheil protector but don't want to risk scratching in the mean time.
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Jul 16, 2010
So i just got off the phone with a customer service rep from Verizon and was telling them about my issues because i'm on my 3rd replacement phone, and the 3rd one that just got sent out today is even worser then the ones i had to have replace, i told the rep that i wanted a new model phone, and all they could tell me was that well we'll have to just replace it with the same model, and if you're wanting to get a new model phone you would have to pay for it.How are some of you members getting the Moto Droid without any charges?? Do you guys just get nice reps? Because the rep i got was just a D*ck he wouldn't listen to what i was trying to say and kept cutting me off.
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Jun 18, 2010
Today my phone got up to the temp of 123.6 F. Is this hot enough that I should bring my phone to Verizon for them to check it out?
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Jan 22, 2010
I have not heard of one person yet who got the 1/22 that was scheduled from the Verizon memo back in November.
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Jun 29, 2010
I very unexpectedly received an OTA update today. Currently running 2.1 Leak V3 and was under the assumption from reading posts here that I wasn't supposed to receive anything OTA at all.guess not.I don't want to lose/delay potential root capability and knowing Verizon, there's an HBOOT update in there.Can anyone shed some light?
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Jan 12, 2010
Does anyone know what the latest Eris network software update was for? I got one this morning when I turned the phone on.
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Jul 24, 2010
My eris has be acting up lately, trackball has stopped working, extreme lag and typing has never been worse. Im hoping that for some magical reason they will think about a free upgrade but if not im still hoping to get hold of a droid x.
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Sep 1, 2010
i have a deadspot on my screen in the bottom left hand corner. so anytime i want to hit the Shift button or type "z" or "c" i have turn my phone sideways. then as soon as i start typing that way i have to turn my sideways again to type "m" or hit the NUM button.i signed a 2 year contract with Verizon after they convinced me to buy the Eris instead of the MotoDroid. after this one it will be my 3RD Eris. the earpiece in the first one died within a month and this one is the buggiest, slowest, most horrible batter life ever phone (not to mention a dead spot in the screen). are there any chances they'll upgrade me to a better phone and this p.o.s.? or when you bring it in to get it replaced do they just ship you a new crappy Eris?
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May 18, 2010
So Verizon is sending my wife a new Eris due to all of the silent call, not ringing issue, and crazy echo issue during calls. She is on Leak2. When I send the phone back to them, should I put Leak V3 on the phone so that the numbers match up better, or do you guys think it will matter? Should I somehow just erase that HBOOT thing off of the phone and just send it to them all bricked? I'm trying to hide evidence of leak installation as best as possible so that they don't decide to charge me or something for the replacement. input Good news is my wife is finally getting a new phone after I jacked it up with the leak.
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Dec 30, 2009
The default HTC Weather app isn't working today after I restarted my phone after a test.
The Current location 1/2 says Albuquerque, New Mexico. It says "No weather data available"
The 2/2 entry I programed is Albuquerque, NM and that works.
I just added a 3rd Dallas, TX and that works.
Something is odd. It's using the long spelled out state name for the Current location and that doesn't seem to be found in the Weather server when it checks. Just the 2 letter state names seem to work.
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Apr 13, 2010
We have 2 Eris Droids in our house, when I download something it also shows up in the other droid in the house which is the main phone line for our verizon account. Is there anyway to change that or no?
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Aug 19, 2010
I received my replacement Droid today and it came with 2.1 still installed. I have had it running for about 10 hours now and still have not received the 2.2 update. I called Vz this evening and they said they have finished sending out OTA updates for 2.2 and if I want it installed I have to go into a store.
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Mar 19, 2010
I'm hoping to get a little insight here from the members of the community that have devices that are not rooted, or from members that have experience prior to their rooting. Before I go into my questioning, I do want to preface this by stating that I have considered rooting my phone in the past, and have even tried (but failed) using the PreKitchen. Since then, I have made a definite decision that I will not be rooting my device. I have done TONS of research and reading on the topic, have asked and have had answered a lot of questions, and I've just decided that I do not want to do it. Yes, I understand the pros of doing it, I just choose not to. That being said, I would respectfully ask that those who take the time to respond to this post, please don't suggest rooting.
Ok, so I've owned the Hero since October, and for the most part, it has performed only marginally. The quirks, odditys and under performance issues I have experienced are nothing different from what has been talked about on this board, or others. Some issues, however, have been persistently bad, even after the "typical" troubleshooting methods have been used. Additionally, some of the things I've seen my device do haven't been talked about, or at least not in great detail, by many people. Some of the issues that I am experiencing, I am hoping that 2.1 will cure, however, I've come to a breaking point where I don't want to wait it out for the upgrade to finally release, only to find out that it didn't help. I've talked to Sprint Advanced Tech Support a few times and they seem to believe that it's a faulty device. Whether or not that is their response because they are stumped, or if the device actually IS faulty is what I'm hoping to figure out. They have agreed to send a replacement device to me, so I'm trying to get a feel for what to expect. Below are some of the issues I'm experiencing:
1. Wifi will not stay connected 85% of the time, despite a strong signal.
2. Apps take quite a bit of time to respond. The phone, however, does not seem to lag all that much. Screens respond pretty quickly and swiping is pretty smooth. Apps just take quite a bit of time to open/respond, even if still in "running" mode in the background.
3. Browser and other data requesting apps take quite a bit of time to get data, despite a strong EVDO signal or strong Wifi signal.
4. The phone's antenna seems to be weak. I can barely get a signal in my office (a one story building, sitting close to a window) and I'm in a heavily populated city. I've never had a hard time getting any less than 3 bars on any other Sprint phone in this location. Additionally, in areas where reception should be strong, I've found my phone switching between 1x and EVDO for data, and Roaming for voice.
There are other miscellaneous issues as well. I also want to stress that all of the typical troubleshooting methods have been done. I hard reset the phone last week and cleaned house, and am still seeing these issues. Prior to hard resetting, I had around 25-30 MB of free space on the phone. After the hard reset, I'm around 75 MB of free space, so that doesn't seem to be an issue. Text messages are cleared off the phone as they come in and program caches are cleared out daily. As for the signal issues, that's something I can't figure out, and neither can Sprint Tech Support, which is why I'm getting the replacement. My questions to the community are these:
1. I know that some of the issues I have listed are common among Hero users, however, does troubleshooting (clearing caches, texts, etc) solve the issues, or do they persist?
2. Has anyone had signal/data speed issues?
3. For people who have had replacement devices for issues similar to these, did the new device work better, or is this just a function of the device? One of the main reasons I ask these questions is because if this is going to continue to be an issue from device to device, there is no need to waste time continually swapping phones. I think at that point, I'll just have to wait for 2.1, hope it resolves the issues, and if not, cross that bridge at that time. I've expressed concern to the Sprint reps about receiving a refurb device. They had stated that it isn't up to them what gets shipped, however, they did advise that if a refurb was shipped, to send it back and go to a repair center to return it (in hopes that they have new phones on hand). I'm truly hoping that this is an issue with my device and not the Hero itself.
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Jun 17, 2010
Our HTC Droid Eris. is no longer showing up on Verizon's website. It's still in the support pages, but not in their smartphone "line up" page. Anyone know if it's still displayed in stores?
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Sep 8, 2010
Is the Eris at end of life as far as OS upgrades? I have 2.1 now and am wondering if I will ever see 2.2. 2.2 introduced support for Exchange policies and I would like to see that support added to my phone.A friend with an Incredible got an update to 2.2 on Verizon, but so far my Eris remains at 2.1.
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Jan 2, 2010
I bought an Eris off craigslist and didn't think about calling in the ESN first. Obviously it was a scam and the guy reported it stolen 15 minutes after I paid him $275.i heard there are some loopholes around this. Anyone know how to get it activated again?
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Mar 22, 2010
Can I return an Eris with 2.1 to Verizon if it's within the 30 day return period? I spoke with someone at bestbuy who told me to just send it back and I shouldn't have a problem. Sorry if this has been asked, or is a stupid question, i couldn't find a definitive answer.
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Mar 5, 2010
I've done a quick search (best I can do at work) to see if Verizon or HTC had any comments on the leakage, but found nothing. Anyone else heard/read anything from them regarding the leak?The more they keep quiet, the more I'm thinking they are just really kicking back waiting to see what the bugs/glitches are, before they 'officially' release it.
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May 5, 2010
So i received my replacement eris in the mail today from verizon and did the OTA activation..stopped in the middle and took me to verizon rep, who immediately demanded my name, phone number and password. I give her all the information and she asks where i got the phone, i tell her that verizon sent it to me and that i am trying to activate it on my line. She informs me that there is no way they sent me the phone im trying to activate as its a STOLEN PHONE!After having me read the ESN off of the phone, and the testers box they sent me, i proved them wrong. They are going to overnight me a eris replacement again and now i have to send back a phone that was reported stolen.
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Jan 8, 2010
I was at my local verizon store an hour ago and was talking to the sales guy about my eris and possibly getting a new battery. After asking for the date for the 2.0+ update (he didnt have one) and the nexus one, he told me that the nexus one will in fact be called the nexus one for verizon (rather than the htc passion) and that it is already in their computer system as being available in february.
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Sep 20, 2010
I have searched around the forum quite a bit, looking for advice and experiences with cases and accessories, and haven't found much. The forum is sure big, Would love some input on this. Looking at otter box at the moment.
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Nov 19, 2009
Today, I decided to test out my battery life by doing...nothing. Last night, I fully charged my Droid's battery. I woke up at 8am and unplugged it from the charger. I never turned the screen on and only have the default programs running. I received no phonecalls (haven't given out my new number) and I made no phone calls. I never even turned the screen on.
Tonight around 8pm I turned the screen on and had a warning about my battery's life. It said it was below 20% and when I clicked on the icon, it showed me a list of everything that had been using up the battery life. The Android OS and "standby" were the leading battery usage, but at only 29% and 37% respectively. Everything else was minimal.
Having not even used the phone, having bluetooth and wifi off and having the barebones applications running, this is completely unacceptable to me. Is this normally what the rest of you are seeing with your battery life? Did I possibly get a bad battery, a bad unit? Is there any other cause that I should be looking into?
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May 19, 2010
Ever since the update last weekend my gmail app will not sync automatically when I get emails into my account. . . I have to hit the menu / sync button every time I want to see if I have new emails. . . before the would come in and I would get a notification within seconds.
Gmail App / Menu / Settings / Email notifications/ is checked ON.
I don't know what to do. . .wish i never did the update.
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Jul 6, 2010
I did a factory reset last week after reading some of the posts about it here. I had some lag issues, and the Verizon tech also suggested that. I also did the *228 tip to reprogram the phone as was suggested. It was OK for a few days, but I'm having similar problems again. Before I go to Verizon, I thought I'd list them here and see what you good folks thought.
1) I still get terrible lag from time to time, and at all different times. I know that when I'm trying to do something with the battery low (under 25% lets say), its slow, but I chalk that off as understandable.
2) Sometimes when I send a text message out, I see that it takes at least 5 minutes to get sent. During this time, I do notice that time in the notification bar is anywhere from 3 to 5 minutes behind. Then, after a few minutes, catches back up to be in sync with the time shown on the HTC Sense widget on my home screen. BTW, that frozen time has occurred when the phone is just sitting there, not necessarily during a text message being sent, so SOMETHING is bogging it down.
3) Sometimes, and this has been increasing over the last few days, when I try to type something, either in a text message or in someone's contact info, I get the text box up and the virtual keyboard, but no text shows up at all when I'm typing. I see the characters that pop up, but nothing ends up in the text box. I have to exit out of that app and try again later. Very frustrating when you're trying to text someone and you have to wait 5-10 minutes to do it.
4) I know about the battery issues and how poor the battery life is. I've tried to remedy that by only checking my email, Twitter, and Facebook once per hour, but my battery still drains pretty fast. Today, for example, I took the phone off of the charger @ 7:30am. It was at 28% left @ noon! Granted, some of the issues that I describe above were going on and probably had a lot to do with that (clock lagging behind, texts taking 5 minutes to go out), but still, almost 75% of the battery gone after only 4 hours SUCKS! I've done the usual remedies (power the phone down then back on; battery pull; factory reset last week, etc.). It seems to help for a very short period of time but reverts back to the problems I describe above. So, is a trip to Verizon in my future? If they replace it, is a refurb acceptable to get? I've read varying stories ranging from "my refurb works like a charm" to "my refurb has the same issues as my old phone". I don't want to inherit the same problem, or someone else's problem. Am I basically stuck here until my "new every 2" is up in November 2011?
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Jun 3, 2010
I had a legitimate problem with my Eris that I sent it back for, but was still hoping to be able to root again when I got my replacement. Turns out it has HBOOT 1.49. Any one else encounter this?
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Aug 9, 2010
One of our Verizon Wireless sources has dropped a whole bunch of info in our laps. We�re talking intimate details of Verizon Wireless plans for the rest of 2010, 2011 and even some 2012 plans. Android tablets, LTE MiFi units, Android 3.0, video conferencing, and a whole lot more. Read on for the full details! In addition to the Motorola DROID and Motorola DROID X, weï told Motorola will launch a new DROID handset, the Motorola DROID Pro. It is supposed to have a 1.3GHz CPU, 4 screen and global roaming capabilities. Estimated launch of November 2010, Motorola is working with Verizon on alab form- device that sort of looks like an old Motorola Q but features a full touchscreen and global roaming. It will run Android 2.2. Maybe this will be a lower cost, MOTOBLUR handset? There are a lot more Android invasions happening before the end of the year, we told. This includes a global Android device from both Samsung and HTC.Samsung is working on a 7 screen Android tablet with front-facing camera. Motorola is also working on a tablet as well, except it will sport a 10 screen, either 1GHz or 1.3GHz CPU, front-facing camera, and Android 3.0. Don expect the Motorola so soon though, as informed that while the launch was supposed to happen in December, Android 3.0 will probably hold up the release of that device and we should expect it around February 2011. Verizon Wireless is aiming and on track to have at least 75% of the country covered in LTE coverage by April 2012 There will be a Novatel LTE MiFi device available in January or February that will apparently support up to 10 simultaneous Wi-Fi users. Lastly, we told LTE data pricing will stick at month, though it unclear what the data allowance will be. (This is for data cards, not smart phones) Regardless of whether an iPhone comes to Verizon Wireless anytime soon, it obviously clear they are not slowing down with their huge Android push. With LTE coming up, and a major stable of high-performance smart phones, it seems like Verizon has positioned themselves to win. We see how the end of the year and 2011 shape up before making any concrete judgments, though. Did we get anyone excited?
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Jan 3, 2010
I was following another site to see if the Eris was going to get rooted and I saw that a leaked update was discovered for the Eris. IT is suppose to be the one for January 22nd. It is not an Android update, just another update to fix any known bugs on the device. Has anyone on this forum tried it yet and if so what fixes did you notice.
I am including a few links to download it in case someone feels adventurous.
http://rapidshare.com/files/32913452...ith_driver.exe
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