HTC Droid Eris :: Any Chance Verizon Will Upgrade My Phone?
Sep 1, 2010
i have a deadspot on my screen in the bottom left hand corner. so anytime i want to hit the Shift button or type "z" or "c" i have turn my phone sideways. then as soon as i start typing that way i have to turn my sideways again to type "m" or hit the NUM button.i signed a 2 year contract with Verizon after they convinced me to buy the Eris instead of the MotoDroid. after this one it will be my 3RD Eris. the earpiece in the first one died within a month and this one is the buggiest, slowest, most horrible batter life ever phone (not to mention a dead spot in the screen). are there any chances they'll upgrade me to a better phone and this p.o.s.? or when you bring it in to get it replaced do they just ship you a new crappy Eris?
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Jul 1, 2010
I want to preface all of the following by stating I love the Eris. The only reason I didn't buy an Incredible at full price was because of the nice form factor. I love the hardware buttons for end and send. I"m now on my 4th phone. 1st had a trackball issue, had it replaced at the store the following day. The 2nd had a bad GPS chip (that's what they explained it as). It said I was in Florida, Alaska, and California when I was actually in Dallas. The 3rd had dialer lag issues. (I'm guessing this is common as my roommates has it as well). When placing a call, dialed or from a contact, it will sometimes take 2-5 minutes to actually load the calling app and place the call. I just received my 4th phone Tuesday, activated it yesterday, and today at work it decides to do the same lagging when making a call.I was standing out front of an office trying to get the location of my work order from a coworker. It took about 3.5 minutes to finally attempt to make the call. My new Eris barely has any applications installed as well. (Google Voice and Timeriffic is pretty much it) It happens way to frequently to be a signal issue. It happens at different times and in different places (I work for a school district across 4 cities so I travel between them a lot) I have to make a lot of important phone calls, sometimes time sensitive, and if it takes this much time to place one call then I can't do my job.Anyone have any advice, I'm now wanting to try a different phone. I would love another Eris, but I doubt it will work the way it should. Anyone know the policies about these types of cases?
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May 25, 2010
I am on leak v3.The email said there is an update available for my phone with out any details explaining where to get it.Just wondering if you guys got the dame email.
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Jun 27, 2010
Wanted to know if this was possible.My upgrade date is 7/12 this is but a phone that I want supposedly comes out in 10/12. Can I extend my contract without using the upgrade eligibility just so that my next upgrade comes 6/12 of 2012?
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Sep 1, 2010
I am looking to upgrade my phone soon (likely in a few months) and would like to know which phone is best for me.I like my eris alot but due to it being fairly out dated id like a dinew phone. I want something faster and with a bogger screen, no physical keyboard, but not huge like the droid x, which i like but its simply too big to keep in my pocket or on my side. Price is not much of a deterent for me.
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Sep 15, 2010
Anyone else getting emails and now text messages extolling the virtues of Froyo 2.2? Apparently they know that I haven't upgraded to their version of 2.2 and want me to upgrade...sorry not giving up my LFY!
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Oct 12, 2010
I'm due for an upgrade. I currently have the env 3. I plan to use the phone for apps and the internet mostly. I don't make many phone calls (less than 20-30 min/day) and don't expect to use it a ton. i would like for it to have a great battery life and probably an actual keyboard (but not a necessity). what would be the best model? is there a model coming out soon i should consider? i saw the droid pro, would this be a good choice (like the keyboard, but it has a smaller screen)
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Jul 16, 2010
So i just got off the phone with a customer service rep from Verizon and was telling them about my issues because i'm on my 3rd replacement phone, and the 3rd one that just got sent out today is even worser then the ones i had to have replace, i told the rep that i wanted a new model phone, and all they could tell me was that well we'll have to just replace it with the same model, and if you're wanting to get a new model phone you would have to pay for it.How are some of you members getting the Moto Droid without any charges?? Do you guys just get nice reps? Because the rep i got was just a D*ck he wouldn't listen to what i was trying to say and kept cutting me off.
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Jun 18, 2010
Today my phone got up to the temp of 123.6 F. Is this hot enough that I should bring my phone to Verizon for them to check it out?
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Jul 24, 2010
My eris has be acting up lately, trackball has stopped working, extreme lag and typing has never been worse. Im hoping that for some magical reason they will think about a free upgrade but if not im still hoping to get hold of a droid x.
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Dec 9, 2009
So I returned my Eris today.The battery issues had been pretty much contained.I could get a full day out of a charge, but the lag was terrible.I had it all over the place despite running task killer, spare parts, clearing cache, etc.Then the phone started to get wacky. It would freeze with black screens when switching to home.Sometimes when going to home, I would get a black screen with an HTC logo displayed for about 20 seconds, then it would show Sense UI loading for about 10 seconds (dimmed picture, loading logo, no applications).Also, I would have periods where I could not switch between screens.The dialer was ridiculously laggy as well. I would press end, and the phone wouldn't end for about 5 seconds. Dialing the phone sometimes I would have a 1-2 second delay when pressing buttons.
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May 18, 2010
So Verizon is sending my wife a new Eris due to all of the silent call, not ringing issue, and crazy echo issue during calls. She is on Leak2. When I send the phone back to them, should I put Leak V3 on the phone so that the numbers match up better, or do you guys think it will matter? Should I somehow just erase that HBOOT thing off of the phone and just send it to them all bricked? I'm trying to hide evidence of leak installation as best as possible so that they don't decide to charge me or something for the replacement. input Good news is my wife is finally getting a new phone after I jacked it up with the leak.
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Jul 15, 2010
I want to know how I can get a new Android phone without using an upgrade (I don't have one). I would prefer a Moto first gen Droid, or a Droid 2, but right now I'm waiting until June to get a new upgrade because the people at Verizon seem to think that two years is not too long for a smart phone upgrade, especially a Android phone. Any way I can replace my Eris and still have my next upgrade intact?
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Aug 22, 2010
I have the original droid with 2.1 (still haven't got update) the phone has some problems like, restarting, cant update certain apps, unresponsive. i just got the phone in may 2010 an im starting to think its getting out dated. I once had it rooted to 2.2 but went back to stock for OTA 2.2 . But my question is, that do u think i can call verizon and tell them my problems, say its my 3rd droid and im getting tired of it. Since there not making the oringinal droid anymore do u think they'll let me upgrade to Droid X with little or no fee? i got the idea from another post, reading that someone had success with this trick?
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Apr 13, 2010
We have 2 Eris Droids in our house, when I download something it also shows up in the other droid in the house which is the main phone line for our verizon account. Is there anyway to change that or no?
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May 21, 2010
I received the update notification last Sun. I did exactly what it said and have been having problems w/ my poor phone ever since. Biggest problem is that my phone DOES NOT ring when someone calls. I have the ringer up ALL THE WAY. I even did a complete reset. The ringer worked for a day after the reset but now
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Nov 11, 2010
I have had my Eris for 11 months. It works fine except for a minor glitch here or there. I found the Fascinate for online which would extend my contract for another 2 years.
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May 16, 2010
Received my 2.1 OTA at 1:36 AM last night and ever since, I can't manually lock my phone by short pressing the power button anymore. I thought maybe this was a Spare Parts issue, since I had changed the Power Button behavior on 1.5 using Spare Parts (when I pressed Power from any screen, it would return me Home; pressing from Home would Lock). So, I uninstalled Spare Parts, but this didn't remedy my problem. Any advice?
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Oct 29, 2010
my dad has the primary line on my plan and he pays more than 49.99 per month so he qualifies for the annual upgrade. i wanted to know if i can use that upgrade as an alternate upgrade and upgrade my samsung reality to an htc incredible using his upgrade?
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Jul 8, 2010
I see site like amazon and wirefly sending out Inc according to some people. In order to get the cheaper price you have to renew. Ive always did my renewing thru Verizon and am currently not eligable for upgrade. Can I still go to the other sites and extended my contract and upgrade to a new phone? How does that work?
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Jun 17, 2010
Our HTC Droid Eris. is no longer showing up on Verizon's website. It's still in the support pages, but not in their smartphone "line up" page. Anyone know if it's still displayed in stores?
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Sep 8, 2010
Is the Eris at end of life as far as OS upgrades? I have 2.1 now and am wondering if I will ever see 2.2. 2.2 introduced support for Exchange policies and I would like to see that support added to my phone.A friend with an Incredible got an update to 2.2 on Verizon, but so far my Eris remains at 2.1.
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Jan 2, 2010
I bought an Eris off craigslist and didn't think about calling in the ESN first. Obviously it was a scam and the guy reported it stolen 15 minutes after I paid him $275.i heard there are some loopholes around this. Anyone know how to get it activated again?
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Mar 22, 2010
Can I return an Eris with 2.1 to Verizon if it's within the 30 day return period? I spoke with someone at bestbuy who told me to just send it back and I shouldn't have a problem. Sorry if this has been asked, or is a stupid question, i couldn't find a definitive answer.
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Mar 5, 2010
I've done a quick search (best I can do at work) to see if Verizon or HTC had any comments on the leakage, but found nothing. Anyone else heard/read anything from them regarding the leak?The more they keep quiet, the more I'm thinking they are just really kicking back waiting to see what the bugs/glitches are, before they 'officially' release it.
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May 5, 2010
So i received my replacement eris in the mail today from verizon and did the OTA activation..stopped in the middle and took me to verizon rep, who immediately demanded my name, phone number and password. I give her all the information and she asks where i got the phone, i tell her that verizon sent it to me and that i am trying to activate it on my line. She informs me that there is no way they sent me the phone im trying to activate as its a STOLEN PHONE!After having me read the ESN off of the phone, and the testers box they sent me, i proved them wrong. They are going to overnight me a eris replacement again and now i have to send back a phone that was reported stolen.
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Jan 8, 2010
I was at my local verizon store an hour ago and was talking to the sales guy about my eris and possibly getting a new battery. After asking for the date for the 2.0+ update (he didnt have one) and the nexus one, he told me that the nexus one will in fact be called the nexus one for verizon (rather than the htc passion) and that it is already in their computer system as being available in february.
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May 19, 2010
Ever since the update last weekend my gmail app will not sync automatically when I get emails into my account. . . I have to hit the menu / sync button every time I want to see if I have new emails. . . before the would come in and I would get a notification within seconds.
Gmail App / Menu / Settings / Email notifications/ is checked ON.
I don't know what to do. . .wish i never did the update.
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Jul 6, 2010
I did a factory reset last week after reading some of the posts about it here. I had some lag issues, and the Verizon tech also suggested that. I also did the *228 tip to reprogram the phone as was suggested. It was OK for a few days, but I'm having similar problems again. Before I go to Verizon, I thought I'd list them here and see what you good folks thought.
1) I still get terrible lag from time to time, and at all different times. I know that when I'm trying to do something with the battery low (under 25% lets say), its slow, but I chalk that off as understandable.
2) Sometimes when I send a text message out, I see that it takes at least 5 minutes to get sent. During this time, I do notice that time in the notification bar is anywhere from 3 to 5 minutes behind. Then, after a few minutes, catches back up to be in sync with the time shown on the HTC Sense widget on my home screen. BTW, that frozen time has occurred when the phone is just sitting there, not necessarily during a text message being sent, so SOMETHING is bogging it down.
3) Sometimes, and this has been increasing over the last few days, when I try to type something, either in a text message or in someone's contact info, I get the text box up and the virtual keyboard, but no text shows up at all when I'm typing. I see the characters that pop up, but nothing ends up in the text box. I have to exit out of that app and try again later. Very frustrating when you're trying to text someone and you have to wait 5-10 minutes to do it.
4) I know about the battery issues and how poor the battery life is. I've tried to remedy that by only checking my email, Twitter, and Facebook once per hour, but my battery still drains pretty fast. Today, for example, I took the phone off of the charger @ 7:30am. It was at 28% left @ noon! Granted, some of the issues that I describe above were going on and probably had a lot to do with that (clock lagging behind, texts taking 5 minutes to go out), but still, almost 75% of the battery gone after only 4 hours SUCKS! I've done the usual remedies (power the phone down then back on; battery pull; factory reset last week, etc.). It seems to help for a very short period of time but reverts back to the problems I describe above. So, is a trip to Verizon in my future? If they replace it, is a refurb acceptable to get? I've read varying stories ranging from "my refurb works like a charm" to "my refurb has the same issues as my old phone". I don't want to inherit the same problem, or someone else's problem. Am I basically stuck here until my "new every 2" is up in November 2011?
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Jun 3, 2010
I had a legitimate problem with my Eris that I sent it back for, but was still hoping to be able to root again when I got my replacement. Turns out it has HBOOT 1.49. Any one else encounter this?
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