HTC Droid Eris :: Verizon Won't Change My Phone
Jul 16, 2010
So i just got off the phone with a customer service rep from Verizon and was telling them about my issues because i'm on my 3rd replacement phone, and the 3rd one that just got sent out today is even worser then the ones i had to have replace, i told the rep that i wanted a new model phone, and all they could tell me was that well we'll have to just replace it with the same model, and if you're wanting to get a new model phone you would have to pay for it.How are some of you members getting the Moto Droid without any charges?? Do you guys just get nice reps? Because the rep i got was just a D*ck he wouldn't listen to what i was trying to say and kept cutting me off.
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Apr 13, 2010
We have 2 Eris Droids in our house, when I download something it also shows up in the other droid in the house which is the main phone line for our verizon account. Is there anyway to change that or no?
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Jul 22, 2010
As many news sources have indicated Verizon is set to eliminate the unlimited data plan in the next month or so.Will this change allow current Verizon customers to get out of their contract without a penalty?Source: http://www.huffingtonpost.com/2010/07/21/verizon-data-plan-changes_n_654481.htmlVia Verizon (Customer Agreement)Can Verizon Wireless Change This Agreement or My Service? We may change prices or any other term of your Service or this agreement at any time,but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee.
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Jul 27, 2010
Does anyone know if there is a way to change the text that always says "Verizon Wireless" when you pull down the notification bar? I am currently not rooted, but will be doing so in the next few days (I'm still trying to decide what ROM i want to flash to start out). I don't know if this is even possible, but I thought it would be another good way to make my phone unique.
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Jun 18, 2010
Today my phone got up to the temp of 123.6 F. Is this hot enough that I should bring my phone to Verizon for them to check it out?
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Jul 24, 2010
My eris has be acting up lately, trackball has stopped working, extreme lag and typing has never been worse. Im hoping that for some magical reason they will think about a free upgrade but if not im still hoping to get hold of a droid x.
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Dec 9, 2009
So I returned my Eris today.The battery issues had been pretty much contained.I could get a full day out of a charge, but the lag was terrible.I had it all over the place despite running task killer, spare parts, clearing cache, etc.Then the phone started to get wacky. It would freeze with black screens when switching to home.Sometimes when going to home, I would get a black screen with an HTC logo displayed for about 20 seconds, then it would show Sense UI loading for about 10 seconds (dimmed picture, loading logo, no applications).Also, I would have periods where I could not switch between screens.The dialer was ridiculously laggy as well. I would press end, and the phone wouldn't end for about 5 seconds. Dialing the phone sometimes I would have a 1-2 second delay when pressing buttons.
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Sep 1, 2010
i have a deadspot on my screen in the bottom left hand corner. so anytime i want to hit the Shift button or type "z" or "c" i have turn my phone sideways. then as soon as i start typing that way i have to turn my sideways again to type "m" or hit the NUM button.i signed a 2 year contract with Verizon after they convinced me to buy the Eris instead of the MotoDroid. after this one it will be my 3RD Eris. the earpiece in the first one died within a month and this one is the buggiest, slowest, most horrible batter life ever phone (not to mention a dead spot in the screen). are there any chances they'll upgrade me to a better phone and this p.o.s.? or when you bring it in to get it replaced do they just ship you a new crappy Eris?
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May 18, 2010
So Verizon is sending my wife a new Eris due to all of the silent call, not ringing issue, and crazy echo issue during calls. She is on Leak2. When I send the phone back to them, should I put Leak V3 on the phone so that the numbers match up better, or do you guys think it will matter? Should I somehow just erase that HBOOT thing off of the phone and just send it to them all bricked? I'm trying to hide evidence of leak installation as best as possible so that they don't decide to charge me or something for the replacement. input Good news is my wife is finally getting a new phone after I jacked it up with the leak.
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Oct 20, 2010
Is there a way to change that banner on the lock screen ?
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Jun 17, 2010
Our HTC Droid Eris. is no longer showing up on Verizon's website. It's still in the support pages, but not in their smartphone "line up" page. Anyone know if it's still displayed in stores?
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Sep 8, 2010
Is the Eris at end of life as far as OS upgrades? I have 2.1 now and am wondering if I will ever see 2.2. 2.2 introduced support for Exchange policies and I would like to see that support added to my phone.A friend with an Incredible got an update to 2.2 on Verizon, but so far my Eris remains at 2.1.
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Jan 2, 2010
I bought an Eris off craigslist and didn't think about calling in the ESN first. Obviously it was a scam and the guy reported it stolen 15 minutes after I paid him $275.i heard there are some loopholes around this. Anyone know how to get it activated again?
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Mar 22, 2010
Can I return an Eris with 2.1 to Verizon if it's within the 30 day return period? I spoke with someone at bestbuy who told me to just send it back and I shouldn't have a problem. Sorry if this has been asked, or is a stupid question, i couldn't find a definitive answer.
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Jan 26, 2010
Is there an app for the Eris to have a contact list look more like the Droid's? I like the boldness and the ability to read it without classes .
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Mar 5, 2010
I've done a quick search (best I can do at work) to see if Verizon or HTC had any comments on the leakage, but found nothing. Anyone else heard/read anything from them regarding the leak?The more they keep quiet, the more I'm thinking they are just really kicking back waiting to see what the bugs/glitches are, before they 'officially' release it.
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May 5, 2010
So i received my replacement eris in the mail today from verizon and did the OTA activation..stopped in the middle and took me to verizon rep, who immediately demanded my name, phone number and password. I give her all the information and she asks where i got the phone, i tell her that verizon sent it to me and that i am trying to activate it on my line. She informs me that there is no way they sent me the phone im trying to activate as its a STOLEN PHONE!After having me read the ESN off of the phone, and the testers box they sent me, i proved them wrong. They are going to overnight me a eris replacement again and now i have to send back a phone that was reported stolen.
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Jan 8, 2010
I was at my local verizon store an hour ago and was talking to the sales guy about my eris and possibly getting a new battery. After asking for the date for the 2.0+ update (he didnt have one) and the nexus one, he told me that the nexus one will in fact be called the nexus one for verizon (rather than the htc passion) and that it is already in their computer system as being available in february.
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Dec 18, 2009
So why does my phone change orientation in certain apps (email particularly) even though I don't rotate the phone? Is there a setting for this I just cannot find?
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Jan 5, 2010
Is there a way to change what the main Phone button does on the home screen? My wife has the eris and doesn't like that the phone button drops her into a dialer and call log. She wants to change it to pull up her contacts, but I can't seem to find a way to change what that button does.
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May 19, 2010
Ever since the update last weekend my gmail app will not sync automatically when I get emails into my account. . . I have to hit the menu / sync button every time I want to see if I have new emails. . . before the would come in and I would get a notification within seconds.
Gmail App / Menu / Settings / Email notifications/ is checked ON.
I don't know what to do. . .wish i never did the update.
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Jul 6, 2010
I did a factory reset last week after reading some of the posts about it here. I had some lag issues, and the Verizon tech also suggested that. I also did the *228 tip to reprogram the phone as was suggested. It was OK for a few days, but I'm having similar problems again. Before I go to Verizon, I thought I'd list them here and see what you good folks thought.
1) I still get terrible lag from time to time, and at all different times. I know that when I'm trying to do something with the battery low (under 25% lets say), its slow, but I chalk that off as understandable.
2) Sometimes when I send a text message out, I see that it takes at least 5 minutes to get sent. During this time, I do notice that time in the notification bar is anywhere from 3 to 5 minutes behind. Then, after a few minutes, catches back up to be in sync with the time shown on the HTC Sense widget on my home screen. BTW, that frozen time has occurred when the phone is just sitting there, not necessarily during a text message being sent, so SOMETHING is bogging it down.
3) Sometimes, and this has been increasing over the last few days, when I try to type something, either in a text message or in someone's contact info, I get the text box up and the virtual keyboard, but no text shows up at all when I'm typing. I see the characters that pop up, but nothing ends up in the text box. I have to exit out of that app and try again later. Very frustrating when you're trying to text someone and you have to wait 5-10 minutes to do it.
4) I know about the battery issues and how poor the battery life is. I've tried to remedy that by only checking my email, Twitter, and Facebook once per hour, but my battery still drains pretty fast. Today, for example, I took the phone off of the charger @ 7:30am. It was at 28% left @ noon! Granted, some of the issues that I describe above were going on and probably had a lot to do with that (clock lagging behind, texts taking 5 minutes to go out), but still, almost 75% of the battery gone after only 4 hours SUCKS! I've done the usual remedies (power the phone down then back on; battery pull; factory reset last week, etc.). It seems to help for a very short period of time but reverts back to the problems I describe above. So, is a trip to Verizon in my future? If they replace it, is a refurb acceptable to get? I've read varying stories ranging from "my refurb works like a charm" to "my refurb has the same issues as my old phone". I don't want to inherit the same problem, or someone else's problem. Am I basically stuck here until my "new every 2" is up in November 2011?
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Jun 3, 2010
I had a legitimate problem with my Eris that I sent it back for, but was still hoping to be able to root again when I got my replacement. Turns out it has HBOOT 1.49. Any one else encounter this?
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Aug 9, 2010
One of our Verizon Wireless sources has dropped a whole bunch of info in our laps. We�re talking intimate details of Verizon Wireless plans for the rest of 2010, 2011 and even some 2012 plans. Android tablets, LTE MiFi units, Android 3.0, video conferencing, and a whole lot more. Read on for the full details! In addition to the Motorola DROID and Motorola DROID X, weï told Motorola will launch a new DROID handset, the Motorola DROID Pro. It is supposed to have a 1.3GHz CPU, 4 screen and global roaming capabilities. Estimated launch of November 2010, Motorola is working with Verizon on alab form- device that sort of looks like an old Motorola Q but features a full touchscreen and global roaming. It will run Android 2.2. Maybe this will be a lower cost, MOTOBLUR handset? There are a lot more Android invasions happening before the end of the year, we told. This includes a global Android device from both Samsung and HTC.Samsung is working on a 7 screen Android tablet with front-facing camera. Motorola is also working on a tablet as well, except it will sport a 10 screen, either 1GHz or 1.3GHz CPU, front-facing camera, and Android 3.0. Don expect the Motorola so soon though, as informed that while the launch was supposed to happen in December, Android 3.0 will probably hold up the release of that device and we should expect it around February 2011. Verizon Wireless is aiming and on track to have at least 75% of the country covered in LTE coverage by April 2012 There will be a Novatel LTE MiFi device available in January or February that will apparently support up to 10 simultaneous Wi-Fi users. Lastly, we told LTE data pricing will stick at month, though it unclear what the data allowance will be. (This is for data cards, not smart phones) Regardless of whether an iPhone comes to Verizon Wireless anytime soon, it obviously clear they are not slowing down with their huge Android push. With LTE coming up, and a major stable of high-performance smart phones, it seems like Verizon has positioned themselves to win. We see how the end of the year and 2011 shape up before making any concrete judgments, though. Did we get anyone excited?
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Jan 3, 2010
I was following another site to see if the Eris was going to get rooted and I saw that a leaked update was discovered for the Eris. IT is suppose to be the one for January 22nd. It is not an Android update, just another update to fix any known bugs on the device. Has anyone on this forum tried it yet and if so what fixes did you notice.
I am including a few links to download it in case someone feels adventurous.
http://rapidshare.com/files/32913452...ith_driver.exe
[url]
[url]
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Mar 3, 2010
Not sure if this had been posted or not but I read there was a nationwide 3G outage, but does anyone know what caused it? Did they try to push 2.1 and crash the system?
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Jul 1, 2010
I want to preface all of the following by stating I love the Eris. The only reason I didn't buy an Incredible at full price was because of the nice form factor. I love the hardware buttons for end and send. I"m now on my 4th phone. 1st had a trackball issue, had it replaced at the store the following day. The 2nd had a bad GPS chip (that's what they explained it as). It said I was in Florida, Alaska, and California when I was actually in Dallas. The 3rd had dialer lag issues. (I'm guessing this is common as my roommates has it as well). When placing a call, dialed or from a contact, it will sometimes take 2-5 minutes to actually load the calling app and place the call. I just received my 4th phone Tuesday, activated it yesterday, and today at work it decides to do the same lagging when making a call.I was standing out front of an office trying to get the location of my work order from a coworker. It took about 3.5 minutes to finally attempt to make the call. My new Eris barely has any applications installed as well. (Google Voice and Timeriffic is pretty much it) It happens way to frequently to be a signal issue. It happens at different times and in different places (I work for a school district across 4 cities so I travel between them a lot) I have to make a lot of important phone calls, sometimes time sensitive, and if it takes this much time to place one call then I can't do my job.Anyone have any advice, I'm now wanting to try a different phone. I would love another Eris, but I doubt it will work the way it should. Anyone know the policies about these types of cases?
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Dec 24, 2009
I recently called Verizon about the keyboard lag in my phone. Although it doesn't skip anything when typing, it can annoy me at times. Verizon said to do a soft reset which actually solved the issue... for a day. I then called Verizon another time and the lady told me that this is just an issue with smart phones and that she is experiencing it with her ERIS, Droid, and Blackberry phone. She told me if I use my phone a lot (which I do) that I should do a soft reset every few days to keep it "smooth." I think this would be a good thing, but is this actually something that I should do? Anyway, I proceeded to call HTC just to see what they would say. I had nothing to lose. The man immediately told me in the middle of my question: "NO, there is no fix." I then asked if this could be fixed with updated software, and he did his little script about not being able to talk about future updates and rumors and how he can't talk about when android 2.0 will come out exactly (although I didn't ask). Both supports were great and I was very satisfied. I am posting this to answer any future searches and to ask a question. The question: Can this be fixed with software updates? I love posting on other forums that interest me via my phone and in the browser it is SO laggy and I can't even believe it. My dad's iPhone has no lag in the browser, but I guess the iPhone doesn't have a two year old processor. Thanks for reading this mess I wrote.
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May 25, 2010
I am on leak v3.The email said there is an update available for my phone with out any details explaining where to get it.Just wondering if you guys got the dame email.
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Feb 11, 2010
Im curious if there is anyway to remove the Verizon branding from the front of my eris? It seems like the logo is physically under the glass but I'm not positice. I think removing thebrandimg would really clean up the front of my eris!
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