HTC Desire :: No Mobile Internet And Factory Reset
Aug 22, 2010
I've spent the day customising my phone with widgets and wallpapers and lock screen etc, but now I can't connect to the mobile internet. Nothing comes up in the taskbar but wifi still works. If I have to do a factory reset will my paid for downloads in the market still be available for free?
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Jun 6, 2010
Just ran reset on my phone twice...it rebooted and nothing was removed! Never seen this before anyone have any thoughts? I'm on CM 5.0.7.1, and haven't seen this behavior before on that or any other ROM. Gonna boot into recovery and do it manually.
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Jul 7, 2010
Right basically you can find the UK T mobile internet settings on the T mobile website. On the Speed Test app, the highest speeds I get are 1.8m/bs downloads and around 500kpbs upload. However, those were at off peak times at night etc (probably when nobody is using the net).Generally I get anything from 0.3 m/bs to 0.9 m/bs though. Lately I've been experiencing some inconsistent internet speeds and reconnection attempts so for I've gone back to the default settings. Tbh though I'm not sure if it makes much difference.
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Nov 11, 2010
How you factory reset the DHD. Have been having a few probs with the phone, that cannot seem to sort and neither could Orange, so am thinking of just resetting back and starting again.
The prob for information, if anyone can sort this. Is that I have one contact on my phone, that when I send a message to them, sometimes I get a text response back from the Orange 177 service, saying that they could not understand my request. Have spoken to Orange, and they say they have removed the 177 service, but, am still getting the message. When I do get the 177 message back, the actual recipient does not receive the message and I have to resend again
This particular contact on their FB account did have their number starting 1775..... rather than either 44 or just the standard 0 ... so I think it is getting confused, however, that number has been removed from FB, I deleted all traces of this contact and even deleted the FB account from my friends list ... then added them all back in to FB and into the phone .... although, am still getting this 177 response ... but it is not always, and on my bill there is no sign of the number being texted.
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Oct 11, 2010
Had probs with HTC Sense so did a factory reset n SD card format but ever since the reset the Sense works fine but i have noticed Sense is working slower and widgets appear to reload every time i go to a particular homescreen.....this didnt not happen before
Also whenever i power it up, some app icons on homescreens show as the default android icon and not the app icon, after a few seconds and changing homescreens then the app icons appear as it should, i didnt see this before the reset?
Should i ignore this as its not to big a deal or do something about it?
Last question,
THE LED on my desire only shows orange for notification and green for charging, is this normal cause i have heard that it should show green and some other colours too......
BTW i have Desire 2.2 froyo
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Nov 18, 2010
Looking to sell my Desire and obviously I want to completely factory reset it. Will that literally factory reset it? I only ask because I know with previous phones it often only means a soft reset and some details remain.
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Aug 3, 2010
I've had some odd problems since my Froyo update, calls going straight to voicemail and people not hearing me when I make or receive calls - all intermittent of course! I've decided I'm going to reset to factory and just back up texts and contacts, I'll just reinstall the apps afterwards - probably don't need half of them anyway.. Question is they are all installed on my SD card now, will factory reset get rid of them from the mem card? I want them all gone and to start again...I'd hate to think they were wasting space on my SD card....otherwise I'll have move them back before reset..
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Nov 15, 2010
Been trying to do a factory reset on my Desire but with no success. On my screen it says its rebooting but has stayed like that for 15mins. Surely it shouldn't take that long? Anyone have any suggestions as to why this maybe happening?
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Jun 4, 2010
When I tried to remove (settings->accounts & sync) the gmail account that was used during the initial phone setup, it prompted this message -> Remove account. This account is required by some applications. You can only delete it by resetting the phone to factory defaults. I would like to change it to another gmail account. Is such a drastic move (reset to factory default) necessary? Any workaround?
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Aug 8, 2010
Just got HTC Desire on eBay. Seems new as advertised and certainly all cables charger etc. in original packaging. The manual; says that when I switch on for the first time quote 'the phone displays tutorials and guides you to set up your email accounts and favorite social networks such as Facebook�, YouTube�, and Twitter�. You can follow the onscreen instructions to complete the setup, or skip the setup and do it at another time. This didn't happen when I switched on. Will it happen if I do a factory reset?
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Jun 2, 2010
A little advice please. i have been messing around constantly with my desire since i had it, about 3 weeks. Installing apps, uninstalling apps, etc, etc. It has become a little laggy, certainly not as fast as when it first arrived. The main things that concern me are how to backup all of my contacts, including their pictures. As this has taken me some time to compile. I have backed up my contacts to the sd card, but i dont think this does the pictures as well.
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Oct 6, 2010
Got a desire last night which was unlocked and rooted, got home and was getting an error about com.android.mms has stopped working so did a factory reset, not solved the problem but now have another one. Will the factory reset have unrooted my phone as cant work out how to install apps to my sd card, downloaded ES file explorer which does let me explore my phone but shows half directories as empty.
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Apr 25, 2012
I have an Orange UK branded HTC Desire HD running stock firmware & NOT rooted. Since the fairly recent 2.3.5 update with Sense 3.0 I have found that I am regularly seeing Sense restart upon exiting an app and returning to the home screen. This is not related to a particular app, as it can happen when returning to home from ANY app. My wife is seeing the same behaviour on hers too.
Having posted on both HTC's & Orange's Facebook pages, I have been advised in no uncertain terms that as a first step I should perform a factory reset.
This is something that I have not done since I got my DHD (my 1st Android - plenty of hard resets on WM ). I have had a bit of a tidy up - clearing unnecessary data, uninstalling apps I don't use, etc. Pretty much ready to reset (but aware that there is SOME data that I will lose). However, there is one thing that I am unsure about...
I have previously moved a number of apps to the SD card. If I leave them there, will the existing data be recognised upon reinstalling the apps? Or will it cause me problems? Or will the existing data just be orphaned? I.e. should I move all apps back to the phone before performing the reset?
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Sep 7, 2010
For the noobs What is the difference? And how do you do both?
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May 13, 2010
I' ve been using a lot my Desire these days and absolutely love it.I surf the Internet a lot and just wanted to make sure if I get it all right:
1. If I only use the Mobile Network Internet on my phone that means I am using the Internet my provider (Orange in this case) gives me per month. I have 1GB limited Interned each month and therefore surfing the web through the Mobile Network option means I am draining from that 1GB limit.
2. If I only use the Wi-Fi Internet (when Mobile Network is OFF) on the phone that means I connect to (in this case) my home Internet router and use it to access Internet and therefore do not drain any of the 1GB limit I have per month.
Is that right? I use Internet a lot and don't want to end up paying huge bills to Orange.And last question- what happens if both options (Mobile Network and Wi-Fi) are turned ON? What Internet will I be using- Orange's or the one from my home Internet router?
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Oct 26, 2010
I get an error 504 when attempting to browse the internet on t-Mobile. I can use WiFi no trouble and I know that the apps can access the internet as I installed one from the Android Market no trouble. I have a H indicating HSDPA on the phone and have restarted the phone.Is anyone getting the same trouble on their Desire HD on T-Mobile, or any network come to that matter.
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Oct 25, 2010
I had my mobile unlocked from the T mobile network, so i could use my three sim card in the HTC Desire. However the sim works fine making calls, and using the wifi, but I cannot access the mobile internet. Three have told me the mobile is not compatible as it is not a three phone. Can anyone please assist? When i boot up the phone T Mobile branding appears, has this got anything to do with it.
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Aug 20, 2010
So I went to turn on my mobile internet on my phone and it will not get any data wont even come up with the logo at top saying it is connected. I am on vodafone.
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Apr 24, 2010
Purchased my Desire 2 days ago and it has been working fine on wi-fi and mobile internet. Today though I can't get any mobile internet - intermittently telling me 'Orange internet disabled'. Doesn't matter where I go and other half's Sony Ericsson is still getting a good connection with Orange. Mobile network is enabled in settings, no difference whether network is WCDMA/GSM/auto. What's going on??!? Can someone advise please.
PROBLEM SOLVED - somehow the APN had been changed to Orange Internet Disabled so restoring default setting seemed to sort it. No idea why it set itself to 'disabled' though. Can't reproduce it myself anyway!
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Sep 27, 2010
Why a Froyo factory reset really isn't (plus, a fix for upgrade issues) | Android Central Its in reference to the X but I am going to factory reset tonight and see what happens."If you're one of those folks who is less than pleased with your Droid X after the Froyo update, this one's for you. Android Central Forums member Fabrian was at wit's end, and even talked of ditching his X (blasphemy!) because of the random bugs, general weirdness, and plain old unsatisfactory performance of his unit since the update.His last-ditch effort and ingenuity seems to have paid off. The secret? He has completely disabled the Froyo feature that restores data from previous installs. It's really just a matter of turning off the automatic restore feature before logging back into your Google account. It's a little odd that "Automatic Restore" is still checked by default, even when "Back up my data" isn't, but there you go.The method isn't too painful and does require one more factory reset, but the payoff appears to be a much smoother experience. Makes sense, too restoring data from Eclair to Froyo probably isn't a very good idea even if it is convenient.
We've verified it here, a hard reset in Froyo isn't really a hard reset, as things come back by themselves. Follow Fabrian's instructions, and you will have a pristine Froyo installation on your Droid X (or Nexus One -- Sense on Froyo has no setting for this that we could find). Any troublemaking leftovers will be no more, and won't get downloaded and installed automatically again. If you're being plagued with myriad tiny bugs in your Droid X after the update, give it a try! [Android Central Forums] Thanks Fabrian, nice sleuthing!"
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Aug 18, 2010
Ive tried turning the phone off and also removing the battery but still no luck. It still says ''turning on'' when i go into settings.I dont no if theres something wrong with the phone as i don't think its the network because i can still make calls and the bars are stuck on two.I'm on orange and they normally have good reception/network.
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Apr 15, 2010
Excuse me if this is due to my poor understanding of mobile internet.When in my office at work the signal bars on my phone will be either 2 or 3 out of 4. The 3G icon is also present.When, For example, I try to go onto the Market the connection seems very poor. The 3G icon will get the arrows showing that 3G data is being transferred and sometimes it will drop down to a H icon.I then get the message "A network error has occurred, retry, or cancel and return to the previous screen".This happens with all other apps, internet etc as well.I bought the phone with a orange PAYG from Carphone warehouse and put my Orange Monthly pay sim in.When I am outside or even in a different area of the office the internet works fine.If my phone was showing 1 bar and no 3G icon I would accept that it is just too bad signal in the office but as I have nearly full signal and the 3G icon is there another problem?
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Jul 11, 2010
Recently purchased the Desire and am happy as larry with the purchase. One small problem. It would appear it has issues with my networks APN settings. I'll it admit that I'm a little puzzled after staring at the APN settings for a while and adding the ips etc still not getting any luck. 2degrees (my provider) have attempted ota delivery but no luck. Here are the settings:
WAP Gateway Settings
WAP gateway IP: 118.148.1.118
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
Homepage: 2degrees Mobile Portal
APN: 2degrees
MMS Settings
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
WAP gateway IP: 118.148.1.118
Homepage: http://mms.2degreesmobile.net.nz:48090
APN: mms
Internet Settings
Homepage: 2degrees Mobile Portal
APN: internet
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May 20, 2010
I have a Compaq laptop running windows 7 and a Desire that I want to tether (via USB).HTC sync (latest version) is installed, and I have checked with Orange who tell me my package allows this, but they don't support Android phones.I have set the phone to Internet Sharing and its all enabled. The internet works fine on the phone.The laptop recognises the phone and gives it network adaptor status, but not a lot else. I've tried to set it as a home, work or public network, but it never gets internet access. I've switched off my firewall (Dit Defender) which made no difference. The troubleshooter eventually states "The DNS server is not responding".I can't find anything on the forums, so any tips or things I'm missing?
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May 26, 2010
I have looked at all the basic things, turning it off and on, removing battery, making sure network is checked on settings? I am on vodaphone.
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May 3, 2010
If you do a master reset with the Nexus one will you lose all your apps? even the ones that you purchased?
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Aug 26, 2010
Currently using launcherpro as default but having a little problem with my data connection. Do you guys leave mobile internet on then use a data connection toggle like on switch pro to enable disable as and when you like? Or do you use a toggle like curvefish apn to rename and automatically connect to the network? Or do you turn it on and off via settings or the power button as and when you need it? Bit lost on the subject to be honest. Also when I go and turn mobile internet on in the settings under it it says something like connect to mobile internet when WiFi is unavailable. Is this the default setting or can it be changed to only connect when I want it to?
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Jun 24, 2010
Got the phone on Monday and have just been getting my head around it but mainly at home and on wifi out and about today and realised it just will not use mobile broadband this is despite it being set (I think) to use mobile internet when no wifi. I tried to search and it seems lots of people have some sort of problem like this. when I'm in wireless settings and networks and push the connect to mobile network button, I just get a 'connection failed due to incorrect APN setting message' though having looked at it it looks right general.t-mobile.uk. nothing I do seems to change this (switching wifi off, walking out of range, leaving it on)
one thing I have also noticed though is I have never seen any g,h, e etc by the signal strenth indicator (which is normally only 1 or 2 bars - i.e. poor). so I assume it's just not finding 3g etc signal, despite the t-mobile website mobile broadband checker saying its been good strength in all the places Ive been today! I've also tried repeated power off and on again and airplane mode, then switching this off. this is really winding me up now as its a great phone but not if you cant use it's mobile internet functions when out and about.
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Jul 31, 2010
I'm using opendesire 3.02 on o2 and I am having trouble connecting to the internet. I've tried many different APN settings, reflashed the rom (+ Radio) with full wipes and even over a few versions of opendesire still had no mobile internet. After typing *#*#4636#*#* it says GPRS Service: disconnected. Anyone no what type of preferred network I should use?
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Jul 10, 2010
I have lost the quick switch button to turn the mobile internet from one of the home screens, how do i re-add these? I have tried the "add to homescreen" but i cant find it in any of the options there
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