HTC Desire :: Htc Desire Can't Connect To Mobile Network
Sep 23, 2010
having loads trouble trying to connect, on o2 network (but phone was intially vodaphone) when i purchased it got APN settings and all sweet , then htc sent update to my phone and since then no joy , went back to repair centre , recived it back yesterday and it's still the same argghhh.Htc say it's because it has been on vodaphone and this is causing the problem (even though it worked fine before they upgraded software!).
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Jun 14, 2010
I seem to have lost the ability to connect to the mobile network so can't connect to Market or web without wifi switched on. I have error message as follws: "Connection failed due to incorrect APN setting" I haven't touched any of these settings so a bit in the dark as to what the problem could be.
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Oct 29, 2010
I have been trying to find a way of quickly switching off/on the Mobile Network setting from the home screen. When searching Google there's loads of pages stating that it is an HTC Widget that can be added. I have checked all the widgets on the Desire HD and cannot seem to find it anywhere. I am using an unbranded handset.
The Desire HD manual even states "You can also add widgets that allow you to quickly switch on or off certain settings of your phone, such as Wi-Fi, Mobile Network...".
Does anyone else with an HD handset have this widget ?
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Sep 21, 2010
Android Version: 2.2 T-Mobile branded
Network: Base - a brand of e-plus, Germany
Taskiller Used: None
Issue: Switch on tethering OR mobile hotspot ->mobile network dies
I've installed Froyo on a T-Mobile branded Desire. After the update, turning on USB tethering leads to immediate loss of mobile network - it just turns itself off. Same goes for the mobile Wifi hotspot: turn on -> for 2 seconds, it's working -> mobile network drops off. Moving into airplane mode and back brings back the network, but tethering is a goner. With 2.1, USB tethering had worked. I'm on Base, a brand of e-plus. I've talked to their customer services, they say Base absolutely supports tethering.
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Jul 6, 2010
As part of my battery saving techniques i often use a widget which turns off the APN. This has direct effect on disabling 3g as it no longer flashes in the task bar, but can someone explain the difference between turning off the APN or turning off the whole 'mobile network' (holding the power button and selecting mobile network off)Also, do both ways save the same battery?
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May 13, 2010
I' ve been using a lot my Desire these days and absolutely love it.I surf the Internet a lot and just wanted to make sure if I get it all right:
1. If I only use the Mobile Network Internet on my phone that means I am using the Internet my provider (Orange in this case) gives me per month. I have 1GB limited Interned each month and therefore surfing the web through the Mobile Network option means I am draining from that 1GB limit.
2. If I only use the Wi-Fi Internet (when Mobile Network is OFF) on the phone that means I connect to (in this case) my home Internet router and use it to access Internet and therefore do not drain any of the 1GB limit I have per month.
Is that right? I use Internet a lot and don't want to end up paying huge bills to Orange.And last question- what happens if both options (Mobile Network and Wi-Fi) are turned ON? What Internet will I be using- Orange's or the one from my home Internet router?
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Jul 31, 2010
Basically I was at work today, the reception was okay and I wanted to go on the net. When I tried to turn mobile network on (I normally keep it off to save battery), it just said "connecting" in the dark silver colour and that was it. It didn't turn on at all, until I turned the phone off completely and then the mobile network was on when the phone was re-started. It happened to me twice that day.
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Oct 8, 2010
I am on Orange (UK) and now able to "roam" to a T-Mobile signal. With this in mind I would like to be able to show which network I am using on my home screen but can not find a way of doing so. Does anyone now of a setting or app/widget that would do this for me?
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Oct 4, 2010
I love my aria, i got it 9/29/10, for free from best buy because my contract expired... but ive already used 20MB and i only bought a 200MB plan... i might go to 2 gigs, but for an alternate, since my billing cycle ends the 28th of every month... if i disable application syncing, and mobile network from the hold menu... can i connect to my home wifi network, and go on the internet from there without that using any of my data plan?
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Aug 1, 2010
I've just installed 2.2 on my unlocked unbranded desire from CPW on Orange.All seems well except I can't connect to my wireless network any more. I've tried rebooting and tried setting up a new connection.I just keep getting "Obtain IP adress from" but it never connects.
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Aug 18, 2010
Ive tried turning the phone off and also removing the battery but still no luck. It still says ''turning on'' when i go into settings.I dont no if theres something wrong with the phone as i don't think its the network because i can still make calls and the bars are stuck on two.I'm on orange and they normally have good reception/network.
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Apr 15, 2010
Excuse me if this is due to my poor understanding of mobile internet.When in my office at work the signal bars on my phone will be either 2 or 3 out of 4. The 3G icon is also present.When, For example, I try to go onto the Market the connection seems very poor. The 3G icon will get the arrows showing that 3G data is being transferred and sometimes it will drop down to a H icon.I then get the message "A network error has occurred, retry, or cancel and return to the previous screen".This happens with all other apps, internet etc as well.I bought the phone with a orange PAYG from Carphone warehouse and put my Orange Monthly pay sim in.When I am outside or even in a different area of the office the internet works fine.If my phone was showing 1 bar and no 3G icon I would accept that it is just too bad signal in the office but as I have nearly full signal and the 3G icon is there another problem?
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Jun 8, 2010
The Wi-Fi network at my workplace apparently blocks mobile devices somehow.I can connect to the network fine but cannot load any webpages or connect through any apps on my Desire. It works fine however on my laptop.Has anyone else encountered this and more importantly is there a way round it?
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Jul 11, 2010
Recently purchased the Desire and am happy as larry with the purchase. One small problem. It would appear it has issues with my networks APN settings. I'll it admit that I'm a little puzzled after staring at the APN settings for a while and adding the ips etc still not getting any luck. 2degrees (my provider) have attempted ota delivery but no luck. Here are the settings:
WAP Gateway Settings
WAP gateway IP: 118.148.1.118
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
Homepage: 2degrees Mobile Portal
APN: 2degrees
MMS Settings
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
WAP gateway IP: 118.148.1.118
Homepage: http://mms.2degreesmobile.net.nz:48090
APN: mms
Internet Settings
Homepage: 2degrees Mobile Portal
APN: internet
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Jul 17, 2010
My Mobile Network started to malfunction the other day. It worked perfectly until that point. With WiFi, everything works as it should, however on 3G, only IMs, maps and the market work. Dolphin shows every page as 404, and Facebook can't connect.
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Nov 4, 2010
Does anyone know why in wireless & network settings it says connection failed under mobile networks?It'l connect to 3g for a bit but then come up with connection failed?
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Nov 2, 2010
I'm having trouble connecting to mobile web with my Tesco SIM.
I have a tick next to 'Mobile network' in Settings, and the Network Operator is set to 02, which is auto.
I'm sure it worked the other day when I fiddled, but I might have switched something off by mistake.
When I try to launch the Internet app, I get an error that asks me to sort my mobile web settings, which takes me back to the Settings I have mentioned above.
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Jun 29, 2010
I am experiencing the following problem: I initiate a call, and after hang-up I end up in the "Mobile Network Settings" menu. Has anyone else encountered this? Found only one post about this on google, but its relating to a CyanogenMod ROM. I have stock Andy 2.1 with (non)Sense.
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Nov 6, 2010
Anyone know a good one-click widget to switch on/off the mobile network?
Have tried the one from Curvefish but its a shortcut and doesn't bring to the correct page.
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Jun 24, 2010
Got the phone on Monday and have just been getting my head around it but mainly at home and on wifi out and about today and realised it just will not use mobile broadband this is despite it being set (I think) to use mobile internet when no wifi. I tried to search and it seems lots of people have some sort of problem like this. when I'm in wireless settings and networks and push the connect to mobile network button, I just get a 'connection failed due to incorrect APN setting message' though having looked at it it looks right general.t-mobile.uk. nothing I do seems to change this (switching wifi off, walking out of range, leaving it on)
one thing I have also noticed though is I have never seen any g,h, e etc by the signal strenth indicator (which is normally only 1 or 2 bars - i.e. poor). so I assume it's just not finding 3g etc signal, despite the t-mobile website mobile broadband checker saying its been good strength in all the places Ive been today! I've also tried repeated power off and on again and airplane mode, then switching this off. this is really winding me up now as its a great phone but not if you cant use it's mobile internet functions when out and about.
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Jun 5, 2010
The last couple of days I've noticed I can't browse or update apps like Android Facebook, Android Twitter and Google Mail and can't browse the Market when I'm connected to the mobile network on 3. This happens even when the notification tray has the H or G symbol and up- and downstream icons are animating. I've checked through the Mobile Network settings and can't see that I've changed anything by accident. The strange thing is the Friend Stream updates when I'm connected to the mobile network.
Does anybody know what I might be missing?
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Oct 19, 2010
A few weeks ago I registered for that network thing, back then I was using the HTC Hero. At first it would work, then if I turned my phone work, it would say "Sim can not be registered to this Network" and when I searched for other Networks, only Orange would appear.
When I got the Desire, I can never seem to get this to work still. Orange has terrible signal in my area although there site says its amazing. I never have network in my own home. and Im not sure I have ever saw full bars on my Desire.
So my question is, does yours work 24/7 if you have it. Does anyone else get the sim not registered thing after a reboot and how can I actually set it up properly cause I may be doing it wrong. p.s I have roaming n etc on
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Jun 24, 2010
Is anyone else having issues connecting to mobile network?I'm running Fresh 2.1.2. My network hasn't connected any today. I can't even toggle the mobile network widget.When I go to Settings Wireless, Mobile network is grayed our and it says "Turning on..." below it.I saw in another thread to cycle the network off and on. I have to do this through a long press on the power button, but it doesn't ever connect.Is this a phone issue, or could there be network problems in my area?
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May 1, 2010
My N1 will not reconnect to a mobile network if it has been sitting for a few hours in a no-coverage area, such as a building. I cannot get it to reconnect, even after refreshing the network search in settings>wireless and networks>mobile networks. This action only leaves me with no result or a message saying that there was an error in searching or connecting to mobile networks. The only solution is to restart the phone. Every time I try to turn the phone off after this error has occurred, the shutdown sequence hangs until either I become frustrated and do a battery pull, or it automatically restarts itself.
Furthermore, the phone used to give me an error notification saying that the phone does not have carrier service. Now, it does not. I tried uninstalling all my programs and nothing has worked for me. I'm considering putting on the cyanogen ROM to see if it would fix this error, but I am hesitant to void my warranty. It's a pretty serious problem as I'm very frequently in a building where I don't get service. It's quite frustrating to have to wait to reconnect to a mobile network once I leave the building and hope that the error didn't occur or have to do a battery pull every time I realize that the phone simply won't reconnect.
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Jul 3, 2009
I just got the HTC magic last week and have been trying to fix it with tmobile help but they haven't helped. I go then unlocked version of the HTC magic on amazon. Everything on the phone works and I can call and text no problem but I cant get Data. I have the data plan for the phone but I cant get it to work.
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Mar 20, 2010
I am using HTC Hero, and am using MTNL and BPL loop services. But I am not able to connect via GPRS or EDGE or HSDPA. the APN settings get connected but the mobile network state always displays "Disconnected". I have checked all possible things to get it resolved, but in vain. please see screen shot attached.
http://picasaweb.google.co.in/109042144463496560377/HTCHero#5450734514189803282
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Mar 29, 2014
I have recently updated to KitKat 4.4.2. Now my phone isnt able to connect to my mobile data network. Internet access is only possible on WiFi now.
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Oct 8, 2010
I just got an HTC Desire that was locked to Telus (Canadian Carrier). I have read that numerous people are using it on Rogers network. From the day I got it when I put my rogers sim card in (the right way) it said "No SIM card in phone" so I could not enter an unlock code. Thinking the SIM was defective went to Telus and tried one of their sim cards and it worked fine, then I went to Rogers thinking it was a problematic card. We tried 4 cards and none of them worked. I then went to Bell (another canadian carrier) and tried their sim card. It worked as well but said that the phone was locked. I purchased an unlock code from the internet which worked. Now the Bell sim card works as well becuase the phone is unlocked. I put my Rogers SIM back into it and it still sais "No SIM card in phone". I also tried a SIM from a european company and it did not work as well. This HTC Desire works on the same 3G 850/1900 GSM that Rogers uses.
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Aug 4, 2010
I installed HTC Sync 2.0.28 on Win XP machine and Have HTC desire connected to it. Desire is able to connect to HTC Sync and works fine.
I have setup eclipse with Android SDK on the same Win XP machine.
Problem comes here ..
HTC sync works fine as long as i don't launch any Android SDK sample applications through eclipse on to virtual device. From that point phone no longer able connect to HTC Sync . Only Solution is i have to restart my workstation then only Desire is able to connect to Synch again. Restarting phone is not working.
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May 12, 2010
Just a simple question to anyone who ordered the Desire from mobilephonesdirect, Do you get 3 free months worth of insurance with the phone?
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