HTC Desire :: Mobile Network / Internet Not Turning On
Aug 18, 2010
Ive tried turning the phone off and also removing the battery but still no luck. It still says ''turning on'' when i go into settings.I dont no if theres something wrong with the phone as i don't think its the network because i can still make calls and the bars are stuck on two.I'm on orange and they normally have good reception/network.
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Jul 5, 2010
I seem to be seeing an issue with the data network access on the EVO. When it happens none of my applications get internet aceess and my mobile network status says "turning on". The only way I've found to fix it is to pull the battery. Any one else seeing this? If so is there a better fix than pulling the battery?
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May 13, 2010
I' ve been using a lot my Desire these days and absolutely love it.I surf the Internet a lot and just wanted to make sure if I get it all right:
1. If I only use the Mobile Network Internet on my phone that means I am using the Internet my provider (Orange in this case) gives me per month. I have 1GB limited Interned each month and therefore surfing the web through the Mobile Network option means I am draining from that 1GB limit.
2. If I only use the Wi-Fi Internet (when Mobile Network is OFF) on the phone that means I connect to (in this case) my home Internet router and use it to access Internet and therefore do not drain any of the 1GB limit I have per month.
Is that right? I use Internet a lot and don't want to end up paying huge bills to Orange.And last question- what happens if both options (Mobile Network and Wi-Fi) are turned ON? What Internet will I be using- Orange's or the one from my home Internet router?
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Apr 15, 2010
Excuse me if this is due to my poor understanding of mobile internet.When in my office at work the signal bars on my phone will be either 2 or 3 out of 4. The 3G icon is also present.When, For example, I try to go onto the Market the connection seems very poor. The 3G icon will get the arrows showing that 3G data is being transferred and sometimes it will drop down to a H icon.I then get the message "A network error has occurred, retry, or cancel and return to the previous screen".This happens with all other apps, internet etc as well.I bought the phone with a orange PAYG from Carphone warehouse and put my Orange Monthly pay sim in.When I am outside or even in a different area of the office the internet works fine.If my phone was showing 1 bar and no 3G icon I would accept that it is just too bad signal in the office but as I have nearly full signal and the 3G icon is there another problem?
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Jul 11, 2010
Recently purchased the Desire and am happy as larry with the purchase. One small problem. It would appear it has issues with my networks APN settings. I'll it admit that I'm a little puzzled after staring at the APN settings for a while and adding the ips etc still not getting any luck. 2degrees (my provider) have attempted ota delivery but no luck. Here are the settings:
WAP Gateway Settings
WAP gateway IP: 118.148.1.118
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
Homepage: 2degrees Mobile Portal
APN: 2degrees
MMS Settings
WAP Gateway Port (WAP2): 8080
WAP Gateway Port (WAP1): 9201
WAP gateway IP: 118.148.1.118
Homepage: http://mms.2degreesmobile.net.nz:48090
APN: mms
Internet Settings
Homepage: 2degrees Mobile Portal
APN: internet
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Oct 29, 2010
I have been trying to find a way of quickly switching off/on the Mobile Network setting from the home screen. When searching Google there's loads of pages stating that it is an HTC Widget that can be added. I have checked all the widgets on the Desire HD and cannot seem to find it anywhere. I am using an unbranded handset.
The Desire HD manual even states "You can also add widgets that allow you to quickly switch on or off certain settings of your phone, such as Wi-Fi, Mobile Network...".
Does anyone else with an HD handset have this widget ?
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Dec 27, 2009
I have a HTC Hero for the last few weeks and really happy with it. I friend recently got the Lg Eve and was looking at it. She wanted to turn off the Wireless Network to cut down on when it accesses the 3G network, but unlike the Hero, I wasn't able to find the Mobile Network setting under Wireless Controls.We took it back to the Rogers store to ask if he sorta blew it off saying she didn't need to turn it off and help her installed a counter to track her data usage.So is there a way to turn it off when it's not in use?
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May 18, 2010
Just wondering if there was some sort of app that would let me turn off the 3g just but the push of a button. I have the incredible and am just getting tired of holding down the lock button then clicking off.
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Sep 1, 2010
ok the weather and gmail turn em selfs off all the time , in sync and also today mobile network keeps switching itself off. is ther anything i can do to resolve this
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Apr 7, 2010
If u turn mobile network off can u still recieve calls and text messages.
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Mar 15, 2010
I recently bought an Eris from Craigslist. It had 2.1 on it. I recently got my number ported and activated on the eris on pageplus. Although the weird thing, and this happened before the activation. Is after i used the wifi widget and the 3g turned off the mobile network wont turn on. I tried using the widget toggle as well as in the menu. Its just always stuck as " Turning On".Do i have to do anything to fix this? I thought i saw a thread about this the other night but now i cant find it. I also did a hard reset thinking that would fix the problem before i did OTA Activation.
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Sep 7, 2009
I've just discovered there is a widget for turning mobile network on and off which is fantastic as I've been looking for one in the market, cos I'm sick of doing it the long winded way. The only thing is, it doesn't work..... If you long press the home screen its under htc widgets, then settings. Has anyone else got one and does it work for them?
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Oct 4, 2010
I recently brought a HTC Hero from Three (3) mobile on PAYG, unlocked it with no problems and got myself a sim only contract with T-Mobile.However I am trying to access the internet over the t-mobile network and it wont let me get anywhere, always bringing up the 'Web page is not availiable' screen. I have no issues running the internet over wi-fi and I am receiving calls and texts over the t-mobile network so I assume its not a sim issue (the contract includes data allowance btw). Also the sim that 3 mobile gave me with the phone accesses mobile internet perfectly.Does anyone on here have any suggestions as to what things I could try to rectify this problem.
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Dec 14, 2009
I got my HTC Hero the other day and am very very happy with it. The only problem is that I cannot connect to the internet through "Mobile Network". I am on a "3" contract and I am able to access "my 3" which is where I can look at my account, look at my last bill, check my usage, etc. I can also connect to 3 - Home - that loads fine. But any other website (google, bbc, facebook, etc.) will not load - it just times out after a while.
It seams obvious to me that this is an issue with my account on 3. I don't know how many hours I've been on the phone to these guys. I have gone through all the settings with them, more than twice - replaced my SIM card and tried my SIM in another phone. So Three are now looking into it and have passed my issue onto the network's team, now they said that it may take up to 21 days for someone to get back to me!
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Sep 11, 2009
I have the G2 Touch on T-Mobile and it comes with "unlimited internet" but the fair usage policy is 4GB. I was wondering how much internet usage would I need to do to get close to this and is it even possible to use this much?
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Jul 7, 2010
Right basically you can find the UK T mobile internet settings on the T mobile website. On the Speed Test app, the highest speeds I get are 1.8m/bs downloads and around 500kpbs upload. However, those were at off peak times at night etc (probably when nobody is using the net).Generally I get anything from 0.3 m/bs to 0.9 m/bs though. Lately I've been experiencing some inconsistent internet speeds and reconnection attempts so for I've gone back to the default settings. Tbh though I'm not sure if it makes much difference.
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Mar 30, 2013
i installed version 4.0.4 CM9 on my HTC CHACHA but it dosent connect to internet via phones mobile network? i have checked in settings and ticked the right options also but the phone only wants to connect to internet via WiFi. is there anything i can do to use phone network for internet?
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Sep 21, 2010
Android Version: 2.2 T-Mobile branded
Network: Base - a brand of e-plus, Germany
Taskiller Used: None
Issue: Switch on tethering OR mobile hotspot ->mobile network dies
I've installed Froyo on a T-Mobile branded Desire. After the update, turning on USB tethering leads to immediate loss of mobile network - it just turns itself off. Same goes for the mobile Wifi hotspot: turn on -> for 2 seconds, it's working -> mobile network drops off. Moving into airplane mode and back brings back the network, but tethering is a goner. With 2.1, USB tethering had worked. I'm on Base, a brand of e-plus. I've talked to their customer services, they say Base absolutely supports tethering.
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Aug 30, 2010
Will network charge me for turning my WiFi hotspot on and connecting my laptop o2 don't seem to know anything about it?
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Jun 6, 2010
I am having an issue with my HTC Droid Incredible. When going to Settings>Wireless and networks and looking under Mobile Network, it says "Turning on." However, it stays in that mode and never "turns on."Things I have tried
1. Restart the phone/taking the battery out
2. Reset the phone to factory settings by going to Privacy in Settings
3. Contact Verizon and have them remove and re-add the data plan
I have noticed that, when I call *228, and try to activate the phone, it says an error occurred and it could not activate the phone. I can make phone calls from the phone, but cannot do anything that requires a data plan, meaning that it is an issue with that. Does anyone have any ideas on how to fix this issue?
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Jul 6, 2010
As part of my battery saving techniques i often use a widget which turns off the APN. This has direct effect on disabling 3g as it no longer flashes in the task bar, but can someone explain the difference between turning off the APN or turning off the whole 'mobile network' (holding the power button and selecting mobile network off)Also, do both ways save the same battery?
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Jun 14, 2010
I seem to have lost the ability to connect to the mobile network so can't connect to Market or web without wifi switched on. I have error message as follws: "Connection failed due to incorrect APN setting" I haven't touched any of these settings so a bit in the dark as to what the problem could be.
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Jul 31, 2010
Basically I was at work today, the reception was okay and I wanted to go on the net. When I tried to turn mobile network on (I normally keep it off to save battery), it just said "connecting" in the dark silver colour and that was it. It didn't turn on at all, until I turned the phone off completely and then the mobile network was on when the phone was re-started. It happened to me twice that day.
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Oct 8, 2010
I am on Orange (UK) and now able to "roam" to a T-Mobile signal. With this in mind I would like to be able to show which network I am using on my home screen but can not find a way of doing so. Does anyone now of a setting or app/widget that would do this for me?
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Jun 8, 2010
If I go into widgets, then settings, is the mobile network widget a turn on turn off Internet. Don't want to mess with phone & mess it up without knowing first.
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Oct 26, 2010
I get an error 504 when attempting to browse the internet on t-Mobile. I can use WiFi no trouble and I know that the apps can access the internet as I installed one from the Android Market no trouble. I have a H indicating HSDPA on the phone and have restarted the phone.Is anyone getting the same trouble on their Desire HD on T-Mobile, or any network come to that matter.
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Oct 25, 2010
I had my mobile unlocked from the T mobile network, so i could use my three sim card in the HTC Desire. However the sim works fine making calls, and using the wifi, but I cannot access the mobile internet. Three have told me the mobile is not compatible as it is not a three phone. Can anyone please assist? When i boot up the phone T Mobile branding appears, has this got anything to do with it.
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Aug 20, 2010
So I went to turn on my mobile internet on my phone and it will not get any data wont even come up with the logo at top saying it is connected. I am on vodafone.
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Apr 24, 2010
Purchased my Desire 2 days ago and it has been working fine on wi-fi and mobile internet. Today though I can't get any mobile internet - intermittently telling me 'Orange internet disabled'. Doesn't matter where I go and other half's Sony Ericsson is still getting a good connection with Orange. Mobile network is enabled in settings, no difference whether network is WCDMA/GSM/auto. What's going on??!? Can someone advise please.
PROBLEM SOLVED - somehow the APN had been changed to Orange Internet Disabled so restoring default setting seemed to sort it. No idea why it set itself to 'disabled' though. Can't reproduce it myself anyway!
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Sep 23, 2010
having loads trouble trying to connect, on o2 network (but phone was intially vodaphone) when i purchased it got APN settings and all sweet , then htc sent update to my phone and since then no joy , went back to repair centre , recived it back yesterday and it's still the same argghhh.Htc say it's because it has been on vodaphone and this is causing the problem (even though it worked fine before they upgraded software!).
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