HTC Desire :: Losing Signal And Won't Reconnect
Jun 25, 2010
I have had my desire for about 3 weeks now on O2 contract, and have an annoying problem.I appear to lose signal intermittantly, and end up with a little grey 'x' by my bars. However, this then STAYS like this even when I am back in a normal area, sometimes for hours before I have even noticed that reception was lost.The only way that I have found to get reception back is to power off my phone and restart it.I have called o2, and the only advise they had for me was to remove the sim card and 'give it a little wipe',
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Oct 3, 2010
I keep losing my 3g signal. it started when i switched to wifi mode. then when switching back to 3G the 3G signal never came back on. After a reboot 3g returned. now this afternoon my 3g signal just dis appeared on its own. anyone else having the same issue? maybe my phone is finally dying.
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Mar 21, 2010
So last night i had my phone sitting on my dresser while i watched the dodger game about 2 hours later when i picked it up and attempted to check face book, it kept giving me error messages. Convinced that this was another stupid FB error i went to surf the web only to say I was not connected to a network. I looked at the top of my phone and i had 3 bars but next to there bars there was no 1x or EV signal just the bars. I went into my settings and un clicked the mobile network and then clicked it again and it worked This has happened to me about 4 or 5 times since i owned the hero since December. Anyone have any similar stories or explanations? Also sometimes it seems that when my phone is sleeping, i wont get text messages until i unlock it?
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Dec 20, 2011
My thunderbolt is acting up. It keeps losing signal and takes a long time to boot up. Will Verizon allow me to upgrade early even though I'm not due til November? ADR6400L
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Apr 20, 2010
Often, after I leave a Wi-Fi hotspot, the 3G/HSDPA fails to reconnect and I get the "Unable to connect to the internet, check your settings" message. I've tried toggling the data connection on/off, airplane mode on/off, GSM/WCDMA on/off, but the only thing that seems to work is turning the phone off and on again. "Enable always-on mobile data connection" is checked.There seem to be a few people over at the XDA forum experiencing similar problems, and I've sent a message to HTC support. Does anyone else here have this issue?
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May 16, 2010
My phone keep losing it signal and it keep saying "Your sim card does not allow a connection to this network"?
The problem just started this friday, im with t-mobile but im roaming on at&t towers... I haven't dropped the phone or damaged it in any kinda way...
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Oct 11, 2010
Anyone with similar experiences? Recently I started losing my 3G signal on occasion and restarting to get it back. Right now I don't have 3G and restarting did not help. Even my wifi signal will disappear leaving me with no internet and I will need to disable and re-enable wifi to reconnect.
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Apr 26, 2010
Just got my HTC Desire and previously had a Nokia E71. I want to use the 16gb sd card from my E71 in my Desire but what do I have to do to keep from losing info, and app info that's already on my Desire sd card? Is there a program that backs it up completely? I've heard that some people have switched just by copying onto PC and then back onto the new card, but have had problems with application data etc. Also, is the 16gb card going to run really slowly? Slowed down my E71 a bit but I'm assuming the Desire could cope much better?
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May 17, 2010
Sometimes when I turn on the screen there's a notice saying that backing up to SD had failed, so I try to look at the contents of the card and I can't see any of my files. Sometimes I notice it when I try to take a picture and it'll say that it doesn't have the required access. Other times, I've just wanted to access something on the card and noticed it had happened. Now, this sounds like it happens all the time, but it's only a couple of times a week, but quite annoying nonetheless.
The only solution I have found is to turn off the phone, and then turn it back on again. I have tried with the programs SDRemount and SDRescan, but neither have any effect. Is it an issue with the SD card that would go away if I got a new one? I have searched for this topic several times in here, without finding it, but I think something goes wrong in the search process (even if I just search for SD, nothing is found, and I'm quite sure SD has been mentioned a couple of times in here.
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Jul 1, 2010
Unbranded, fully updated (2.1-update1), Desire. Three months old. No task killers installed. Just this past couple of days I've noticed it has not been showing the data connection symbol in the top bar, next to the signal strength bars. Try and connect to the internet or the market and get a 'failed' pop up window asking to either retry of cancel. Retry never works.
I go into settings > Wireless & Networks and disable Mobile Network, then enable it again and it flickers on then goes off again. Repeat this and it stays on for a while but always goes off again after about 20 minutes even though the Mobile Network is ticked green. Why is this happening? I'm missing emails because of this and it's a bit of a pain.
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Aug 5, 2010
A few days ago my Desire flashed up a warning that in future I should unmount my SD card correctly to avoid losing date. I hadn't touched it or even connected the phone to the PC.
Two days later and I wake up to find my phone has gone flat overnight and turned off, when I turned it back on it warned me that my SD card is blank and displays a permanent SD card symbol with question mark at the top of the screen.
Apart from my photos/music/video clips etc, what else should be on the card? I've noticed voice navigation doesn't work any more, the turn-by-turn just chimes at me to tell me a junction is coming up, also I've lost all my bookmark screenshots. I'm guessing there is a load of software on there such as HTC Sync?
I was hoping to use one of the free data recovery programs to see if I can recover my stuff...but tried a Sandisk demo one and it said it couldn't find any files to recover.
Only other possibility is I have 'wavesecure' installed, but once I realised you had to pay for it I left it alone. Only the backup facility is available on the demo mode, will it have done this automatically meaning I could pay for the app and be able to restore the data, or do you have to instigate the backup manually?
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Nov 4, 2009
I want to reach out to others here before I take my Moment back to Best Buy to exchange it for another Moment.
My signal strength fluctuates wildly just sitting in the same spot. With the Hero I got a constant 5 of 6 bars, but the Moment will vary between 0 and 5 of 6 bars. But it's more complicated than that.
It seems that whenever the EVDO data kicks in, it causes the signal strength to drop to 0 or 1 bar. Once the data is idle, the EVDO indicator turns grey and then changes from EV(^v) to EV(D). At that point the single strength will return to 3 or 4 bars.
At times, though not as consistently or often, the EVDO connection will fall back to 1xRTT and will switch between them every few minutes. This will occur even when the signal strength bars are in the 3 to 4 range.
So, the my questions are...
Does the signal strength apply to the data signal or just the voice signal?
Is there any legitimate reason for the signal strength to vary wildly like I've described, even when sitting in the same recliner where the Hero had a constant 5 bar connection and data service that never wavered?
Is anyone else having signal strength and/or data service issues?
Should I exchange the Moment for another Moment or will I likely experience the same issue?
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Aug 12, 2010
Does anyone use Juice defender? I downloaded it the other day and first thought it was great, certainly improved my battery life, but after a while i noticed that i kept losing my data connection even with the screen switched on, and also as soon as i finish a phone call, i loose my data connection and it takes ages for it to reconnect! anyone else had experience of this, or does anyone know of a similar app i could try?
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Jul 26, 2010
Every few days I seem to lose my mobile connection completely. I try turning it off and on but that makes no difference, I have to turn the phone off completely in order for it to come back. Quite often after I do this I have a text message appear (usually says it is a few days old) from 'Anonymous'. The messages are blank.
Any ideas what is causing this or how to fix it?
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May 17, 2010
It's only a little niggle but I sort my browser bookmarks alphabetically but most of the time when I go back in they've gone back to being sorted by newest.
This happens without adding any new bookmarks!
Anyone else get this and find a solution?
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Jun 3, 2010
I bought the HTC Desire unlocked from CWH and love it. Though the only problem i got is that I can't seem to get a 3G signal. When i set my settings to GSM only i only get GPRS, WCDMA only i get H(signal) and when i set it at the GSM/WCDMA auto i also get the HSPA but can't get to 3G in anyone of them. Am I doing sth wrong or is it normal ? I got the 3G signal only once in my house but I can't seem to get the 3G signal again .
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Aug 16, 2010
can't get 3 internet signal. wifi is fine , checked all settings. still no good, seems to coincide with update from last week?
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Sep 19, 2010
In an attempt to conserve my battery I've been switching between GPRS & 3G. I only switch 3G on when I need it e.g. browsing the web. Sometimes though, depending where I am, the GPRS signal is better than the 3G so I end up switching back. Is there an app that will show 3G signal strength?
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Aug 4, 2010
My Desire has started acting strangely today. Wifi works OK, phone signal works OK, what doesn't seem to work all of a sudden is the data signal. Any data signal, 3G, HDSPA or even GPRS - there is no icon in the notification bar and no access to the mobile internet.
I've tried:
* rebooting my phone
* turning APN and on again with and without Wifi
* checking my APN settings (OK)
* reinstalling the newest radio (one that ends in 20 - was working fine up to now)
* reinstalling my version of 2.2 (Defrost 2.5a)
* checking my carrier's site to see if there are any probs (Virgin Mobile)
* Oh and I've travelled about 50 miles today on my commute from outside London to central London with no signal at any time so I assume it isn't a local antenna problem.
All to no avail. II first noticed it at 0700 this morning - so it has now been like this for nearly 12 hours. The icon and connection remains stubbornly off. If I wasn't getting wifi or signal I would be really worried, but the fact that I can fills me with hope that it is either a setting or user error.
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Jul 13, 2010
I bought my phone week ago and problems with GPS started immediately: I installed MOTONAV (iGO for Motorola) and tried to test it and it worked perfectly... for about 10 minutes and than message "GPS signal lost"... without come back. Reset of GPS or phone didn't solved the problem... I tried GPS signal later (after 15-30 minutes) with GPS Test app and there it was - working just like that: catches signal after 10 seconds!
After that I thought application was a problem: uninstalled it, downloaded Navigon - same thing: signal lost after 5-15 minutes of using navapp.
Hard reset of phone, navigon again - same issue.
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Jun 30, 2010
I recently bought a desire and I love it, the only problem I have with it is that sometimes I can be somewhere, like a train station I change at, and even though I have full signal my phone won't make/receive calls or receive/send messages? This only seems to happen when my internet disappears, I had it at a Stevie Wonder concert at the weekend as well, full signal but no internet which somehow prevented me doing the above?
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Nov 12, 2010
I have my Desire on Three UK network. It used to fall back to a 2G signal when there was no 3g coverage, for example when I am at home.
I noticed yesterday that my phone just wouldn't get a signal in the house, I then checked my old N95 which still has a Three Uk sim card and same problem.
Anyway I went to work and same issue inside the office. Can get a 3g signal when there is one but no 2g signal.
I deceided to phone up Three customer service to see if there was a fault or something but no real help there apart from they said they would report what I said to their technical team.
I then come home and look on the net and see things like this....
http://www.gogadgetnews.com/2010/11/...f-2g-coverage/
If they have switched of 2g here then I am fuming as it means I cant receive any calls at home !
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Jul 2, 2010
Jobs wasn't lying when he said other phones can be equally effected by holding them specific ways. My Desire dropping wifi signal and a bar of gsm signal if held from the top:
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Nov 6, 2010
poor signal reception been fixed yet? I'm interested in buying either a new sim free desire, x10, or a blackberry bold 9700. Leaning more towards the desire, but the only thing holding me back is the poor reception problems people have been experiencing. I'm on orange, and based in the east midlands, UK. Not had bad reception in my area with other phones in the past, so if got the desire and did have problems, it would annoy me to say the least
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Jun 30, 2010
I'm thinking about buying a Desire on 3 in the UK and wanted to know if I could turn it into a wireless hotspot and use its 3G signal to power another device - like an iPad? Anyone know? Or am asking a bit too much from it? I think I've seen it on Nokias in the past.
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Aug 2, 2010
I have a Desire on T-Mobile in the UK. Before updating to Froyo, the signal strength fluctuated between 1 and 4 bars. Since updating, it fluctuates between 0 and 4 bars, even when the phone is just on my desk at home.I did a coverage check on T-Mobile's site and the results for my postcode are "good", which they show as 3 bars out of 5.What could be the reason for the fluctuating signal? I would assume that if I was in a weak signal area for T-Mobile, that the signal would constantly be low. Am I wrong to assume this? I can't understand why it fluctuates so wildly for no apparent reason.
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Mar 31, 2010
So my Desire's been working perfectly since I got it on Saturday. Today I've noticed that it's not using mobile data. Not an issue at home with my wi-fi or at work* but it's irritating. I haven't changed any settings and triple checked that every box that should be checked is. Anyone else with a Desire having this problem? Is there a T-mobile hiccup today?
Though I can't see how it would make a difference, today was the day my old number got ported over. Oh. They mentioned there would be connectivity problems during the transition period.
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May 1, 2010
Has anyone had any signal problems or data connection problems with their desires, like no signal for calls or their data connection changing from edge to G all the time?
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Sep 26, 2010
I bought an HTC Desire yesterday, and today I find out that my internet doesn't work on it, neither does the wifi. I have them checked ON in the settings, but still doesn't work? I tried all around town yesterday and it doesn't work. I'm with Telus, and I didn't install any applications.
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Aug 6, 2010
For no reason it losses signal and refuses to connect to internet! I then close it down which takes 15mins and sometimes it still don't work! Why is this happening? Should i go back to T-Mobile?
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