Samsung Moment :: Signal Strength Apply To Data Signal Or Just Voice Signal?

Nov 4, 2009

I want to reach out to others here before I take my Moment back to Best Buy to exchange it for another Moment.

My signal strength fluctuates wildly just sitting in the same spot. With the Hero I got a constant 5 of 6 bars, but the Moment will vary between 0 and 5 of 6 bars. But it's more complicated than that.

It seems that whenever the EVDO data kicks in, it causes the signal strength to drop to 0 or 1 bar. Once the data is idle, the EVDO indicator turns grey and then changes from EV(^v) to EV(D). At that point the single strength will return to 3 or 4 bars.

At times, though not as consistently or often, the EVDO connection will fall back to 1xRTT and will switch between them every few minutes. This will occur even when the signal strength bars are in the 3 to 4 range.

So, the my questions are...

Does the signal strength apply to the data signal or just the voice signal?

Is there any legitimate reason for the signal strength to vary wildly like I've described, even when sitting in the same recliner where the Hero had a constant 5 bar connection and data service that never wavered?

Is anyone else having signal strength and/or data service issues?

Should I exchange the Moment for another Moment or will I likely experience the same issue?

Samsung Moment :: signal strength apply to data signal or just voice signal?


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