General :: HTC One - Unable To View Or Save Email Attachments
Jan 2, 2014
When I try to view or save e-mail attachments, I get the message "Sorry, an error occurred. Please try again. If the problem persists, there may be a problem with the file you are trying to access." I even tried to view or save e-mail attachments that I could access before and save and they are not even working.
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May 20, 2010
My friend and I have HTC Hero phones. I am with Sprint, she is with Cellular South (a carrier here in south Mississippi). We are both unable to see pictures sent to us as part of an email (like pictures in a joke). And she is unable to open pictures as email attachments in her Yahoo acct. We have played with settings and Goggled this problem, to no avail. nothing works.
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Jul 19, 2010
I just got the Captivate, and I am having difficulty viewing attachments (Low kb excel spreadsheets and word documents). The weird thing is, it let me open one excel sheet once as what looked like an html instead of excel, which is fine as long as I can see it, but this hasn't happened since and it wasn't any particular thing different that I did. What should I do? Is it a bug with my specific phone?
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Nov 17, 2009
I am using TouchDown for Exchange on Motorola Droid, which app can open powerpoint and all other MS Office 2003/2007 attachments?
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Nov 13, 2009
I've searched and cannot find anything regarding rtf files and the Droid.
Can anyone help me by directing me towards and app or setting that will allow me to view rtf files received as email attachments?
I have Documents to Go full version but the phone won't even download the file.
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Dec 25, 2011
I cannot open email attachments of any type using the stock email or TouchDown app, which I use to pull email from my job's Exchange Server. Email functions fine otherwise. I can see that an email has an attachment, but when i click to download, the process begins then always ends with the message 'Not implemented". This happens will all file types.
I'm using an AT&T SGSII with Android 2.3.6
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Sep 30, 2012
I have a Nexus 7 tablet. After I "View" and then "Save" photos received as attachments from Gmail, the thumbnail icons appear in Gallery but I can't thereafter open them. When I go into Gallery and touch the photo thumbnail, all I get is a black screen. The file's thumbnail icon in the Gallery is a generic icon and not the usual small thumbnail of the photo itself.
How do I view photos downloaded or saved to the Gallery? I haven't changed any Settings which may or may not affect viewing.
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Apr 4, 2010
I'm just setting up my Milestone and have the Googlemail and my Exchange server set up but am unableto save attachments of any sort.I can open them and read them on Googlemail but not on the Exchange and can't save them via either.
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Aug 5, 2010
My phone will no longer save email attachments to my SD card. Photos and movies will save to the card, but attachments that used to go there not longer go. I get the message: "Unable to save attachment to SD card" after choosing "save". I have previous attachments there, but new ones won't go. Any solutions?
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Oct 5, 2010
Not sure if I am being an idiot but is there anyway of saving attachments from the gmail app? I can open them but cannot see an option anywhere to save it? Also if forwarding an email is there anyway of not including the quoted text?
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Jan 15, 2010
I sent myself an attachement - sent to my gmail account. I can see the email, can see the attached file's name. Can't do a damn thing with it! Can't even SAVE to phone... wtf? Am I missing something? I mean - it's about as stupid as having segregated "Gmail" and "Email" apps on a single phone.
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Feb 8, 2010
Yea pictures are easy but what If I wanna send a mp3 file? I can send it now using Astro but when its sent to the gmail account there is no way to save the file.
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Sep 22, 2010
I wonder if one of you kind souls could help with a couple of probs I'm having with my HTC Desire.
The first problem is with text messages with photos attached. I see "Slideshow- 1 slide" but when I try to view it, I just see the text that was included in the message on a black background. If I go to save the slide, I check the box and then "Done" and get "Unable to save attachment".
And secondly, I can't seem to get Picasa to work. I select a photo on the phone, go to Share With, then Picasa and it asks me to login to my google account. I do this, and then it just goes back to the picture without uploading or doing anything! It's driving me mad!
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Nov 15, 2009
I use gmail. I get attachments. I am trying to find a means to be able to save these attachments directly to SD card. For example,
jpgs/png/gif, not a problem. docs/xls/txt, I can peview, but not save them. problem is if I get a 3g2 file, I cannot preview or save the file. Sometimes I get videos from client's phones and I can nor longer view them remotely. With my winmo phone, I was able to at least detach them to the SD card. Bottom line, is there ANY way, app or otherwise, to just simply have a "download" button?
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Oct 11, 2010
An attachment in gmail can't be saved. It can be opened with the preview button and the internal player will start play, but there is no way I can save that mp3 file.
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Aug 6, 2010
The only options that appear to be available to me with a picture attachment in a multimedia message is to make the picture a wallpaper image or to associate to a contact. Is there a way to save the picture to the memory card?
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Sep 20, 2010
When at home I'm constantly on wifi and couldn't understand why I couldn't see the attachments on received MMS.
Mystery solved, you have to be on 3 or 4G for these to work
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Aug 6, 2010
I own the Vibrant and use gmail. Its the only email synced with the phone.
Ive learned that when you using the Gmail app, it wont let you view attachments that are in a format you cant view. I got an email with a video attached that was recorded on an iphone. Its in the .mov format. It wont let me mess with the attachment in the gmail app but when I got to the website gmail.com, it lets me save that file. When I went to open the file, it said....format not supported.
Is this true? Can the Galaxy S really not view videos shot on an iphone? Is there an app in the market for this? I know I can convert the file when im on a mac or PC but I want to view it on my vibrant.
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Dec 13, 2013
I've noticed that if I try to edit a photo using the "Photo" app within Google+ I receive an error, "unable to save photo edits" (see screenshot) .
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Mar 10, 2014
i have a problem after Google+ update. When i'm trying to set a contact profile picture i have an error "Unable to save photo edits". And then it seems that app loops, if i push back and choose other photo, i see previous one and same error. If i uninstall Google+ Updates it works fine, but after update it brakes again
Problem with: Nexus 5, Nexus 7 LTE, Motorola Moto G GPE
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Dec 13, 2009
When in the messaging app, and in text message conversations I am having many issues. 1st issue: conversations or "threads" as it is put are seperated, which I like this option, but it also makes it an issue. I am unable to forward any messages I receive.
attachments in messages are not accessable, or able to be saved. I can not save photos, video, music, files ect. I can not set any attachments as ringtones, screen savers, backgrounds. And I can not forward any of the information that is included in a text. I have become very frustrated with the Droid, I thought this was a great phone but seems for the pricetag and hype, I am unable to do less with it as simple functions that I had on my previous phone the LG Chocolate. I can not save anything I receive, and I also can not send any of my music files or recordings as an attachment.
I may not have this whole Droid thing figured out, but I dont want it to take me a month to figure it out. And it seems like I am going past my "Worry Free" period of time. I was unable to save many of my items from old phone to Droid, and that was a bother. But the text messaging is my biggest complaint, I liked the ability to save sounds, forwards sounds photos ect. And I can not do this now with the Droid, is there a way to fix this issue?
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Sep 8, 2010
I am facing a weird problem, I am not able to download any attachments from Gmail on my Galaxy s. also sometimes i am not able to even preview the files.
Error: An SD card is required to download attachments.
However I have a working SD card in the phone. This problem is coming after i have upgraded the firmware using official Kies software.Mav
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Jan 3, 2010
a friend sent me an sms with a ringtone attached. The file d'loaded ok but I cannot for the life of me find where it downloaded to I am thinking I will perhaps have a similar problem with email attachments.I have read the manual section on attachments but can't say I am any wiser.Where might it be hiding, and if I do find it, how would I add it to my ringtones pls?
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Sep 19, 2010
Hey guys recently I try to open my email attachments but when is about to show it forcecloses and it happens with all with all the attachments from different senders.Any idea what the problem is?
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May 8, 2010
How do i view attachments to my hotmail from the phone? My friend sent me pics from a fishing trip and I'd like to be able to view them on from the phone.
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Jul 20, 2010
I can not view attachments that comes through, my gmail account. It takes me to HTML viewer but will not open. any suggestion.........Motorola Cliq
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Feb 18, 2010
I'm using a HTC magic with gmail app to read my mail
Is it possible with this app to view PDF mail attachments?
When I click preview it opens an empty window ..
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Jun 4, 2013
Now it says "Please insert an SD card" when ever I try to take pictures or even look at old pictures. My SD card is not full, and works fine when I plug it in to my computer. I have the same problem when I use other peoples SD cards, and theirs work fine in their phones.I can't even take pictures and save them to my phone's memory...
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May 1, 2014
I am trying to edit a contact photo from the address book, when I select a photo from my album I always get the message "unable to save photo edits", and the app just hangs until i close it.
The contact photos i have are already linked to my contacts on my GMail account, and sync across, but want to edit with higher quality images.
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Sep 27, 2010
I can send MMS to others but cannot download the MMS attachment sending from others.
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