HTC Hero :: Can't Make Calls Or Receive
Feb 5, 2010
My Hero has been playing up recently. Drops calls as I try and make them and will not receive calls. I did a factory reset and it all worked again earlier this week but it has just gone back to no calls.
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Oct 25, 2009
Headphones are in but they are not and because of this i am unable to make or receive calls without putting it on loud speaker and are unable to play music without headphones.... does anyone know how to resolve the issue?
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Oct 7, 2010
I saw somewhere that you can supposedly turn off your 3g (mobile network radio) and use wifi to make/receive calls. Is this true? I've attempted to test this out by using the mobile widget and turning it off. I can make and receive calls with only wifi on, but I still find it hard to believe. I'm assuming that I haven't fully turned off the 3g radio. Looking for options, as I work in a bad reception zone (basement).
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May 11, 2010
I rooted my phone successfully last night and installed MoDaCo.
Everything worked OK. Today I tried Cyanogen and it seemed to work OK. I've tried to install a couple of themes. One worked and one didn't.
I don't know when, but my phone will now not send or receive texts or calls. I still have a 3G data connection (back to MoDaCo) and the internet and Market work fine.
I really don't know what to do. The recovery image "recovery-ra-nexus..." seems to have disappeared from the bootloader. The phone isn't bricked so I guess that there is a way out of this?
SO I've restored my first Nand Backup which is the recovery image ra-nexus-v1.7.0.
It quoted restore complete. I backed up and rebooted. Weird thing is it boots up into Cyanogen ROM!!! And now I have no service, NOTHING!
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Jul 1, 2010
I used my phone with no problem yesterday (made and received calls), then went to sleep and charged my phone overnight. When I woke up this morning, I tried to make a call and just got "this number is not in use", thought it was something to do with that persons number. Tried to call some other numbers and always got the same thing. I asked my brother to call me and it just went straight to voicemail. Then, when I opened "Phone" I noticed that there was something wrong with my last few calls made. Phone numbers here in Iceland are 7 letters, for example 1234567.. but all the recent calls I made looked like 6171234567, that 617 always got added before the number I tried to call and that made it fail. I only see 1234567 when trying to make the call, when I look at the phone while listening to "This number is not in use", I never see that 617 until I've hung up and check the call log. I did try to call +3541234567 though (354 being the Icelandic country code) and that went through fine. But if I don't use it, the 617 gets added. Has anyone ever experienced this problem? I thought it might be some setting so automatically add a country/area code before a number or something like that, but didn't find anything in settings.
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Aug 7, 2010
I set up gv on my husbands 2.2 droid the same as my 2.1 dinc and now he can't make or receive calls! When we call it (his verizon #) we get "call cannot be completed as dialed" but when we call his gv # it goes to his vm.
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Oct 27, 2010
Just got my refurbished Captivate in the mail today, charged and activated it as per the instructions. It worked just fine for about 30 minutes or so. I put on a few apps and showed them off to my roommate, and things were going fine. Then all of a sudden I couldn't send or receive phone calls, nor was I able to get/send text messages. With no pattern or logic I would go from 3g to edge to neither of the two symbols (just full signal strength) to the international no sign where my full bars just were. If I typed and tried to send a text while the no sign was visible it would send and receive texts as soon as I got signal back, but that would only last a few minutes.
I've tried hard and soft resets and restoring the phone to factory settings, all to no avail, as well as checking my message center number. I've looked around in the forums and can't seem to find anyone who has had this problem, and I was hoping someone would have some advice or could point me to a thread that I may have missed. I'd talk to AT&T but chat hours are over and I have to be up early for work tomorrow and need my phone for that, so I'm not sure I can ask customer service tomorrow beforehand.
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Nov 20, 2009
Any other o2 galaxy users finding they can't make/ receive calls atm? I ask as myself and my mate in the office (both galaxies) can't make calls or receive, but an iphone mate (also o2) can?
Anyone else? And any ideas?
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Aug 22, 2010
Just got the mobile 3 days back.I am unable to make or receive calls on X10 from yesterday. Have tried the following things : 1) Switching Off 2) Updating the software. But both these methods have not helped. Able to use WAP/GPRS but calls are not getting connected. Have tried to change the call waiting settings, phone says Network or Sim Card Error.Signal strength is also pretty decent (3-4 bars). I have tried my sim in other phones Nokia, Samsung, and it works perfectly fine.Have tried other sims on X10 and they too are showing the same error. Can't figure out what the problem is?
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Nov 23, 2010
After a couple of days the phone is unable to make or receive calls, or send or receive txt messages.If I try and make a call it attempts to start the call, but immediately comes back with unavailable. Incoming calls go straight to voicemail. Outgoing txt messages don't work. What is strange is that if I try and browse the web (over 3G) then that works fine! I have tried doing a network scan again, and reregistering to Tmobile, but that doesn't make a difference.
If I turn the phone off and on again, then it is fine and all calls/txts are working again. I have seen this 4 times now with my phone. It doesn't always happen, but it has happened a few times now which is worrying. The annoying thing is that you obviously don't know when incoming calls stop. You only find out the problem has occured when you attempt to make a call or send a TXT.
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Jun 2, 2010
I dropped my Pre today getting out of the car and it broke in half, and the phone radio died. Strangely the wifi still works but i cant make or receive phone calls and no 3G.
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Feb 1, 2012
Got a problem with my new Samsung galaxy S2 that's stumping.Several times a day, for several minutes at a time, I'm unable or send or revive text messages. During this ~5 min window I am also unable to make or receive calls. Outgoing texts will time out and outgoing call just stay at "dialing" and then time out. The issue resolves itself after a few minutes.
NOTES:
• This started when I switched to an iPhone on Sprint from my Samsung Epic 4g on Sprint. Thinking it was the iPhone issue, I switched to a Galaxy SII... which does the exact same thing.
• I have signal bars the whole time
• my girlfriend, who shares the cell plan and my house never has this issue (she has an Evolution 4g)
• tried updating the PRL, profile and even had Sprint reset my MSID#.
• happened on stock EK02 ROM, and rooted EL29 roms.
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Feb 28, 2014
"Unfortunately, com.android.phone has stopped" this is the msg i am getting whenever i tried to make or receive call. Galaxy S3 is my phone. Android 4.3 official firmware. Rooted. GT-I9300
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Apr 30, 2010
I am having horrible signal problems. My old phone the ENV2 in the same exact seat I am in right now I had full signal strength. The Eris on the other hand, I have none, it flips from no bars to X all day long. I can not receive calls nor can I make a call. Has anyone had problems with theirs? Or what might I be able to do ?
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Oct 19, 2010
I rooted and installed kaosfroyo and now cannot make or receive calls because my mic is not working. Call can be made but the person on the other end does not hear me.
A few other things are that my wifi and verizon data are not working. When I plug the usb I can't mount the SD card.
On the lock screen it says Sprint in the upper right.
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Apr 4, 2013
Today I was in the middle of sms conversation and suddenly I realized that my phone lost it's ability to send messages as well as calling/receving calls.
Here is info about my phone:
Model/firmware:
Currently flashed rom: I9070XXLQB_I9070OXXLQB_HOME.tar.md5
Model number: GT-I9070
Android version: 4.1.2
Baseband version: I9070XXLQB
Kernel version: 3.0.31-66490; se.infra@sep-116 #2; SMP PREEMPT Tue Feb 15:52:28; KST 2013
Build number: JZQ54K.I9070XXLQB
Network information:
Network: T-Mobile.pl
Signal strenght: -79 dBm 17 asu
Mobile network type: EDGE
Servise state: In service
Mobile network state: Connected
My phone number: unknown
Offline mode is obviously off.
APN matches network.
*#06# shows correct IMEI.
I searched and did everything (flashing another rom, factory resets, swapping SIM card, removing battery for 15 mins, etc.). Only thing that I haven't done is flashing modem, because I don't know if I can flash it on i9070.
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Jun 19, 2010
I updated my Eris to 2.1 about a month ago, and it's been running fine up until about last week. Lately, the battery hasn't been lasting me more than 12 hours, and I've done everything I can to save battery life, plus the battery cover usually gets hot enough to cook some eggs on top of. The problems I've encountered lately is with making and receiving calls. When trying to call someone, it seems to take forever. I know my phone isn't the fastest Android, but it used to work fine. It takes a good 30 seconds just to type in a 10 digit number; the phone usually freezes a couple of times, its just generally laggy.
When I try to receive a call, the same basic thing happens. The phone freezes up while I am trying to slide the bar down on the lock screen, etc. Here's the main issue. After sifting through the freezing and lagging, and finally get to the call, I cannot hear anything, and they cannot hear me. The call is connected; I see the notification up top, and I have got the vibrate to tell me it's connected.
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Jan 16, 2010
Noticed this the other night. Calls go strait to voicemail. As soon as it goes into evdo, calls resume as normal. If I turn off the network, I never have an issue. Any idea?
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Jan 16, 2010
How do I receive incoming calls using PdaNet with Sprint HTC Hero?
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May 22, 2010
I upgraded to 2.1 last night and now i cant send or receive calls. Well my phone does ring when i call out or someone calls but as soon as the call is answered its just dead ... neither end can hear anything.. Anyone have any ideas why this is happening or how i can fix it.. Called sprint and they told me to take it into a service center.. They are saying this is a known issue as of yesterday.
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May 17, 2010
Can not Listen "music" through Bluetooth in Htc Hero but can make/receive call... Also all buttons works fine in headset like pause, next, back ..
Tried Nokia, & Sony's all most Many Bluetooth headset ...& i really/badly need Bluetooth headset to work ..
i have tried using Nokia Bluetooth stereo headset BH-214, Nokia BH-503 Bluetooth Stereo, Jabra BT3030 & MOTOROKR S305 & such as from Sony. but its just not working...
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Dec 18, 2009
This is very irritating. How can you stop the screen from going black after you make or receive a call?
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Jan 13, 2010
When I tap 'call mobile' there is no attempt to dial and the call ends straight away (the end call button at the bottom greys out as soon as I tap call). This has only just started happening. Has anyone else had this problem and if so, what's the solution?
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May 8, 2010
Kind of new to this so if you would please stick with me I would appreciated it. I flashed to Fresh 2.0d yesterday w/o any real issues and now it appears that I can not make out going calls (in-coming as well possibly). I get a 'your account can not be verified' message. I also received an email referring to my purchase of a new 'nexus one' this morning, not really sure what that is all about. All the data stuff seem seems to be working fine sms, email, internet etc. (voicemail I have no idea about though).I could really use a hand here, this is my only phone, I am feeling a bit cut off atm and if I don't call my mom tomorrow I'm am really in trouble!
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May 9, 2010
I have an occasional annoyance with the Hero. I think some part of my ear sometimes touches the END CALL button and I get disconnected. Is there an app or something that might make you either touch in 2 places or slide a button or some other way to make it just a bit harder to hang up?
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Jun 1, 2010
Take forever to 'activate'. Is there a fix for this?
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Dec 22, 2009
I had a weird issue that has sprung up twice now with making phone calls and I wanted to see if anyone else was experiencing the same thing. Visually everything looks like it is functional with my phone service on the phone. I have bars, nothing out of the ordinary. However, I can't make any outbound calls either through my contacts or by manually dialing. I the number pad and it makes the response noise but doesn't actually type the number. In contacts, I hit call and the same thing happens. The fix I have found is just to soft boot the phone. Now I hear you all saying "No big deal, just restart." Yeah, it is no big deal unless I have to make a call in an emergency say calling 911 or things of that nature. Waiting for 5 minutes for my phone to reboot in an emergency can cost lives. I know I am being a little dramatic, but c'mon, at the end of the day, it is a phone and it is having trouble making calls.
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Nov 5, 2009
I hear a hissing noise in the background when using the handset to answer or make calls. Anyone else experience this?
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Jun 9, 2010
Is there anyway to make VoIP calls or Skype Out calls on the EVO? I am switching from the iPhone 3GS and am going out of the country on vacation in a month and I got used to making Skype Out calls over WiFi when out of the country.
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Nov 10, 2010
I just got the Samsung Galaxy S Captivate. Seems like a nice phone. Every phone I've had in the past (Nokia, Sony, etc...) has always allowed me to hide my number so that the call display on the receiver's phone shows my call as 'private'. This is useful for when you don't want certain people to have your number when you call. Is there a way to do this on the Galaxy S? I couldn't seem to find any setting how.
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