Sprint HTC Hero :: Phone Not Working After Activating At Sprint
Apr 3, 2010
I switched to Sprint yesterday from ATT and bought a Hero along with my dad. They activated the phones for us and than told us that it should only be 30 minutes before our phones were on but could take up to 24 hours. its been about 15-16 hours and was wondering if it takes everyone this long?
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May 28, 2010
i've tried out all the radios to test out which is the best for me..and i devided on the one that was based off the verizon radio..so i got an error message saying "You must be a Sprint Customer to use this feature" so i changed to the newest radio out 2.42.01.04.27 and i still get the same issue..what could it be?
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Jul 19, 2010
I am just playing around with my phone lately, trying to see what it can do. I have my MSL number (the guy at Best Buy gave it to me.) and I know it's correct because i put in ##123456# (##MSL#) and it went to the "Edit/View" options. When I try to edit, however, it asks me for a password, and I assumed it was my MSL, so i put in 123456 but it doesn't work. Am I doing something wrong?
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Nov 5, 2009
I have had the Sprint Hero since it was released and have weathered the common bugs (battery, apps losing their names/logos and not working after restarting the phone, etc) I have a new one now that I cant seem to fix. GPS was working fine in all my applications (google maps, Nav, Sherpa, Layar etc). I leave GPS on as it is only ever used when an app requires your location. Now with GPS on if I run google maps or any other application the little GPS icon shows up in the header but after 30 seconds or so the application says your location cannot be found. I have tried numerous time inside and out and nothing. I can turn on network location and get the cell tower triangulation of my location but thats not true GPS. I have not soft or hard reset but afraid im going to have to.....how does that work? Assuming hard i lose everything....do i keep my apps and home screens with a soft reset?
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Jun 2, 2010
I was having a bunch of issues with crashes, lag, bluetooth, and 100% awake time. And now they're gone. The only thing is - I don't know why. And my past experience with the hero is that issues you think are dealt with, sneak back in when you least expect it. I was experiencing issues even after I wiped my phone, then installed the official Sprint Rom (replacing the leak). Then I hard shut the phone down and was going to hard reset it again. But first, I swapped batteries. Then did a hard reset. Does anyone know if taking the battery out could have had any effect at all? I don't want to start an old wives tale about the phone if there's really no technical reason this should have done anything.
Whatever the case, I've re-installed all the apps I was using before. I've run every single program I could to see if there were any that would crash - and so far nothing has. I had WiFi and mobile network turned out, my bluetooth connected and was using Google Maps without any problems. I have yet to experience the landscape keyboard lag that everyone else is talking about. The phone can still be a bit sluggish here and there - it seems especially when I have my bluetooth headset connected, the phone can take a couple of seconds to make a call when I push on an picture in the "people" widget. But honestly - that seems to be the only complaint I have and I've been pushing the phone really hard trying to replicate old problems or find new ones.
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Jul 6, 2010
Ok, probably been talked about but it's very annoying. I have the 2.1 update and the firmware update that came a week ago. I like that they fixed the keyboard vibrate problem(where it would vibrate long once, and then every other vibration would be half the length) but the lag is still unbearable. How come the iPhone perfected the touch screen and when HTC made the Hero(years later), it comes out worse? I can't type as fast as on an iPhone, nor can I make calls fast enough. Why does it always take so long for the phone to go into "call mode"? Even though I have no programs running in the background it is slow as balls. I'll reset the phone and delete all my text messages. The keyboard is unresponsive for fast typers. I'll tap a button and it will lag and act as if I held it and puts a symbol instead. Anyone else suffer from this problem?
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Nov 9, 2010
What do I do I'm lost on what to do. I tried to enter into my Google talk it says error data connection error something like that.
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Mar 23, 2010
Trying to figure out how to get apps to sd working on my sprint hero
rom alosyus
8gb sdcard
sprint hero
and I love droid
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Jan 25, 2010
I just wondered if anyone had managed to radio 5 live working on the htc hero?
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Feb 23, 2010
Almost every day when I wake up I check my phone and 9 times out of 10 the touch screen does not work. I cannot make a call or check anything. I have to push a lot of buttons and take out the battery and generally wait a while before my expensive phone to start to work. Is there a fix for this? I've already had to go to sprit to do a hard reset because the phone got, "kicked off the network" for some reason the sprint people could not explain. Any solution for the screen issue?
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Jul 5, 2010
I have read a couple of threads that touched on this ring issue, but was unable to find any that had a solution or work around.Since the 2.1 update and the OTA update, many times when an incoming call comes, the phone doesn't ring. If I happen to be in front of the phone, I can see the screen change showing an incoming call.If I am listening to Pandora Radio, when the phone rings, Pandora stops, but the phone never rings.If I am not near or looking at the phone this results in missing the call.If I shut off the phone and re-boot it appears to ring fine, but at some point later in the day or week it will quit ringing.I normally never turn off the phone. Should I start to re-boot every day?
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Aug 12, 2010
Is there a app out there will back up all my phone contacts to the sd card?
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Jan 22, 2010
Im sure it is posted somewhere, but I just can't seem to find it.How does one go about uninstalling Sprint bloatware on a rooted phone?
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Jun 30, 2010
I had the same problem with my hero, bought the replacement off of ebay, followed these instructions..and wasn't too complicated. The only tome I had any frustrations was getting the clips unhooked also removing the cracked piece from the super strong adhesive. Other than that piece o pie GL Taking apart the HTC Hero for Sprint (Android) Phone
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Jul 6, 2010
I'm moving over to Sprint.I'd rather not pay the $10 4G fee (or whatever you want to call that $10 fee), so I'll probably stick with a 3G phone.Is the Hero the best option? What I really need the phone to be able to do is voice calling, text, email, web browsing, etc. I'm not a power user, so I don't think I'd use the full power of the Evo anyway, so that's another reason to stick with the Hero.And if I understand correctly, I'd be eligible for upgrade pricing after 1yr with Sprint.
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Mar 26, 2010
I rooted quite awhile back; I think it is Fresh 1.1.It worked fine.This morning it started spontaneously rebooting and is saying com.google.process.gapps. has stopped and all apps have forced close. At that point nothing works.I do have a Sprint contract to fix it but it has been rooted so I don't know what to do.
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Sep 24, 2010
So I just read the thread about adding sprint TV back to the fresh Rom but i am wondering how I add it back to my phone since I am running the nfxhero Rom? I am really missing my espn. any help here would be greatly appreciated.
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Oct 13, 2009
I just got my Hero on monday and my yahoo email acct. was working perfect, but this morning when I tried to refresh my email it says "Login Failed". I deleted the acct to try and do it all over again only now it's not verifying my username/password or it says can not connect to server. My internet on the phone is working and my wifi is working, but not the email.
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Feb 28, 2010
My stock htc browser is not working for some reason. It can't find the path....Steel and Dolphin works fine, but I was wondering if anyone had any input on the situation. I have always received positive feedback from everyone, and my phone works wonderfully...
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Aug 10, 2010
I wiped my phone and installed Darchdroid 2.8 this morning. Now when I try to update Adfree Android's hosts, it gives me the following error: "Failed to remount system partition read-write" It worked on 2.8 before the wipe & flash.
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Oct 26, 2009
Here is the link to the original post. SMS ISSUES!! (HTC Is Working On A Fix!) - SprintUsers.com Please watch for any ROM memory leaks that some of us are experiencing as this could render your phone unable to receive sms or voicemail notifications. See here: Low on spaceTo check your ROM space go to SD & phone storage in your settings menu. By the way even though the official HTC Issue does not include voicemail I have added it because it was my personal experience that this effects voicemail as well. I believe it is pushed the same way as sms/mms.
Issue Title:
HTC Hero (A6277) - Unable to receive SMS, cannot be resolved via Hard Reset
Posted Date:
10/26/2009
Issue Type:
Known Issue
Description:
An issue has been identified where the Hero by HTC may enter a state where the device is unable to receive SMS and cannot be resolved thru standard troubleshooting up to and including a Hard Reset, ##786, and software reflash.
Action: Policy Exchange
When the device runs out of available memory a system flag is set indicating that there is no memory available to receive incoming messages. The device requests a retry, and the network will continue resending for 72 hours. Currently there is no field accessible method available to bring a device out of this state, however HTC is working to develop both a short and long term solution that will be communicated when available.
The best method of prevention currently is to ensure adequate memory is available on the device to prevent the flag from being set.
If the this issue is encountered, follow the steps below:
Back up all customer data from the device.
Power the device off.
Hold the Home and Back buttons then press the End/Power button.
Follow the on screen prompt to clear all user data.
One the reset is complete, test the ability for the device to receive SMS. This can be done by sending a test message then confirming it has been received via the SMS network tool (Intercarrier/Metcalf/ICSMS).
If the issue persists, exchange the device and return the unit via the EFFA process until this article is updated with a solution.
We are investigating an additional issue that may cause devices to intermittantly receive an SMS but not display the message to the user. This issue is distinguished from the above in that it is resolved by a soft or hard reset. No exchange is neccesary for the intermittant unable to receive SMS issue, we will post an additional KI when a solution is available.
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Feb 1, 2010
You will need to flash an extra file, but you can now run your rooted hero at 528 (or slower if you prefer)
ITS SO GOOD
[CDMA KERNEL ROM]Gumbo Kernel beta project + RAM hack - xda-developers
I didn't have anything to do with this, and I didn't find this link, I just posted it from my old thread about the overclock widget (thanks to whoever found this). I figured that people who don't check xda regularly (like myself) might want a heads up, so here you go.
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Oct 29, 2010
I rooted my sprint HTC hero and installed CM6 on it the other day, and everything is working great... except voicemail. I was using the Sprint VVM app, and that worked, but I got that annoying SMS message with each new voicemail, so I decided to switch to Google Voice (for voicemail only). It seems to work, except when my friends (who also have Sprint) call, and I don't answer the call, they either get a fast busy signal or they hear a voice say something like "Call cannot be completed. Goodbye" and then it hangs up.
Calling from land-lines and other cells seems to work ok? I just enabled Google Voice today, so do I need to wait a certain amount of time before it works Sprint to Sprint, or? Has anyone else seen this before? I should mention, it only happens on unanswered calls. If i dismiss the call before it's done ringing, it properly goes to google voicemail.
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Apr 14, 2010
I am using fresh2.0d ROM and I had three alarms set this morning and neither went off.
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Feb 2, 2010
I have a problem with my HTC Hero with Google, can anyone solve this for me and what does it do. Error Code 67 .Registration Failure. Press [OK] For Options. Your PCS Vision User name and/or password may be incorrect.
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Jun 23, 2010
I'm NEVER notified when there is an update. It's not that big of a deal but it would be a really nice feature that worked. My boyfriend (using the moment) gets his notification but I don't understand why I'm not getting any. I do have it set so it would notify my. Also I been having this problem since I got it in November.
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May 4, 2010
My landscape background isn't working anymore.
fresh 1.1
gumbo kernal
It was working before. I took off sense UI, and and have recently put it back on. Now it's not working?
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Jan 27, 2010
I finally rooted and installed fresh 1.1 and now my camera is not working? tried rebooting still camera, video camera, and even barcose scanner?
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May 5, 2010
superuser permissions not working on my hero. just got the fresh 2.0d on my phone last night and it hasn't worked since.
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Mar 15, 2010
I noticed that just recently (few days) that the device self services app will not go back to the main screen but is instead stuch on the "update firmware" screen, and since theres no on screen back button I pretty much can't get off of this screen, tried power cycling, killing the app via TasKiller... nothing works.
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