HTC Incredible :: Phone Hard Reset Itself This Morning / Why Is So?
Sep 17, 2010
So I woke up to my phone play a ringtone over and over. I couldnt stop the ringtone and it wasnt from an alarm. It was sitting at home screen just playing this ringtone over and over. So I turned the phone off and went back to sleep. When I turned the phone back on after I awoke it hard reset itself and made me start anew. No apps i downloaded, no ringtones or wallpapers except those on my SD card. Luckily I used backup assistant to get my contacts back but wtf?
Has this happened to anyone else? The only app Ive downloaded recently is ourgroceries which I linked with my wife. the phone doesn't change settings, only needed Internet access and something else trivial. I am very very careful with apps I download.
Again, anyone had this issue? Any reason why this happened?
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Jun 5, 2010
This may be a silly question... but I was just wondering. Is a hard reset is a battery pull and is a soft reset a "alt +right shift+delete" ?
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Jul 12, 2010
I did a hard reset yesterday and now my battery life went up the wall. It was draining faster than a rodeo horse before but now its so stable. I got off the charger at 10 am this morning and been actively using. Down to 90 percent now at 5pm. Weird, I guess I had a draining program installed.
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Sep 4, 2010
I have seen several posts noting problems requiring a hard reset. I myself had to do this, as I couldn't always answer the phone (swipes were simply ignored about 70% of the time) and the weather widget was out, too. Had to hard reset and, from what I hear, so have many others. Why is this? I called HTC, who called what Verizon did "buggy".
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May 28, 2010
I did a hard reset yesterday and now my battery life went up the wall. It was draining faster than a rodeo horse before but now its soo stable. I got off the charger at 10 am this morning and been actively using. Down to 90 percent now at 5pm. Weird, I guess I had a draining program installed. Could of been handacent.
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Sep 8, 2010
after my update i noticed programs opening in the background all the time. between this, the choppy everything, and pandora never closing, i decided to do the hard reset. after that, i just had to reinstall apps. now its smooth and faster than ever. so, the issue ATK still shows apps open that were not open before. i kill them and check in 20 and sometimes things like Skype and pandora are open but i never started the app. i am thinking that the ATK isnt working. to even push this idea more, now when i surf the net, i close it with the ATK. it says its closed but when i open the internet again, its on the same page i left it on. why not my home page as before. i did set my home page.
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Jun 18, 2010
Does anybody know if its possible to restore handcent settings after a hard reset? I have the handcent files on my memory card and was wondering if i can somehow restore those after reinstalling handcent? I had each person set up and thousands of messages saved.
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Jul 1, 2010
Can anyone provide steps to make a hard reset as painless as possible?
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Sep 4, 2010
How can I save my texts before I do a hard reset?
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Sep 16, 2010
I was told by my local Verizon store that I can improve battery life by doing a hard reset on my phone by doing a hard reset. Before I turn it into a brick, I wanted to get some second opinions. Anybody else done this?
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Nov 14, 2010
I have a Droid Incredible that I rooted with UnRevoked3 about a week ago. I want to do a hard reset, but it just sticks at the first white "HTC Incredible" boot screen. I get the same result if I try to enter recovery mode. I can get into HBOOT ok by pressing the vol down and power button, but if I select any option it locks on the "htc Incredible" boot screen. I searched around for this problem for an hour and I've come up dry.
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Sep 28, 2010
Is there a way to do it?? My screen doesn't turn on and am sending it back to Verizon but wanted to know if there was an alternative way to clear ALL data from it.
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Sep 29, 2010
Want to do a Hard Reset my rooted HTC Incredible, but I just realized looking through my apps that Superuser is an app. so after hard reset how do i get that app back. If I use a Titanium backup it should be in there right? I don't see it in my Titanium backup.
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Oct 13, 2009
how do you hard reset the hero?
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Jun 2, 2010
I was having a bunch of issues with crashes, lag, bluetooth, and 100% awake time. And now they're gone. The only thing is - I don't know why. And my past experience with the hero is that issues you think are dealt with, sneak back in when you least expect it. I was experiencing issues even after I wiped my phone, then installed the official Sprint Rom (replacing the leak). Then I hard shut the phone down and was going to hard reset it again. But first, I swapped batteries. Then did a hard reset. Does anyone know if taking the battery out could have had any effect at all? I don't want to start an old wives tale about the phone if there's really no technical reason this should have done anything.
Whatever the case, I've re-installed all the apps I was using before. I've run every single program I could to see if there were any that would crash - and so far nothing has. I had WiFi and mobile network turned out, my bluetooth connected and was using Google Maps without any problems. I have yet to experience the landscape keyboard lag that everyone else is talking about. The phone can still be a bit sluggish here and there - it seems especially when I have my bluetooth headset connected, the phone can take a couple of seconds to make a call when I push on an picture in the "people" widget. But honestly - that seems to be the only complaint I have and I've been pushing the phone really hard trying to replicate old problems or find new ones.
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Nov 6, 2009
Just so i can find out - how do you reset (soft) and (hard) the droid?
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Feb 15, 2014
Yesterday I was downloading an app from app store (my phone is LG Optimus L9) and suddenly it just displayed a window with only one choice "Restore phone". I didn't do anything for it to show up, it showed up all by itself. I tried press home or back button, I even tried locking the phone, but it didn't work. So I restarted the phone, it took 30 minutes for it to boot and it showed the same problem with the error "com.android.phone process stopped working". After finding on the forums I decided to hard reset the phone, but when I do, this appears on screen. Is my phone long gone or can I still restore it and use it somehow?
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Jun 18, 2010
I am on stock motorblur 2.1. Just yesterday the phone started lagging hard. I took the battery out, it wouldn't turn on and would freeze at the M logo. Found out that now it will only boot up if I pop the battery out, put it back in, wait 10 minutes then hit power. My Settings physical key stopped responding period today. and I cant do a hard reset because in order to do that it restarts the phone and it freezes at the M logo. I tried to hit HOME and POWER when turning on but it wont even enter that service menu. It still lags like hell when I get it to even boot. No physical damage or anything. been working for weeks now perfectly.
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Sep 7, 2010
For the noobs What is the difference? And how do you do both?
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Apr 17, 2010
I bought an Eris which I love, but will probably take it back within the 30 days to get an Incredible. Just wondering what's the best way to clear all my info & downloaded apps off the phone so it's back to the way it came in the box?
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Dec 27, 2013
My girlfriend has a Lenovo A 850 cell phone.By mistake she pressed 2 buttons at the same time (she thinks it was the power button + volume button) Now all the text is in Chinese - written on a black background with a blue top part of the screen.
How can she make a "hard" reset of the phone? We cannot really find anything in the Internet about that subject, only one website that mentioned, that we have to
- Turn off phone
- Press "power-button" and "volume-up"
at the same time.But still everything is in Chinese
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Jul 29, 2010
Hi There! I'm new here although I've been lurking for a while. Great info here! So my phone has been super slow, lagging, kicking me out of the internet, no calls when people say they call etc. I talked to Verizon and they want me to do a hard reset. Is this necessary?? It scares me to possibly lose all my stuff. So if I need to do this then what do I need to make sure is backed up??
Would love some help with this b/c my phone is really starting to frustrate me. My husband was in the store yesterday, sent me a txt and when he got back in the car asked me why I didn't respond. By the time I got his text, wrote back and it finally sent he was back in the car! So yeah lagging is such a great thing!
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Jul 11, 2010
not sure if i should do a factory reset through settings > privacy or use the hardware keys to do the hard reset. does the hard reset wipe more stuff?
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Nov 26, 2010
Long time Droid user, brand new to the Fascinate Forum. I just bought my wife a Samsung Fascinate and I have to say the thing is absolutely phenomenal! It makes my Motorola Droid look like a 1990's flip phone!! Except for one problem the darned thing has been automatically spontaneously performing a factory reset / hard reset on itself.And it is happening at completely random times. You're sitting there playing a game, you're reading your e-mail or you just pushed the screen ON / power button to wake the phone up and unlock it and then, all of a sudden The phone reboots to the black and white Samsung startup screen, then recovery pops up and yellow writing appears that says "Formatting FOTA:", "Formatting DATA:", "Formatting CACHE:". Then the phone reboots again and comes up like you just pulled it out of the box; a full factory reset / hard reset. The contents of the SD card are thankfully fine.Is anyone else having this problem? Does anyone know if there is anything I can do to turn on some sort of logging so that maybe I can figure out what causes it? This is now the second phone that this is happening to. We took the first phone back to Verizon the very same day we got it and they swapped it out right there for another brand new one. The second phone behaved perfectly for three whole days before it went and wiped itself. We thought for sure that the problem was with the first phone, but now it is happening with the second phone.I am going to start from scratch again, adding one app at a time making sure the thing continues to work. But there weren't any apps on the device in the first place that were really out of the ordinary.- Gmail POP3 Yahoo- Corporate E-Mail to Microsoft Exchange Server (No, it wasn't the Exchange Admin sending a kill package, I'm the Exchange Admin)
- Angry Birds
- Robodefense
- Facebook
- Beautiful Widgets
- Cal Widget
- Google Maps
- Pandora
I have all of those apps and more on my Motorola Droid (also connected to the same Exchange Server) and my device is behaving just fine.I'm trying to think of reasons this might happen and I'm drawing a complete blank.
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Sep 25, 2010
Sprint is suggesting a hard reset of my HTC EVO because of a problem I'm having. Can't download pictures that are sent to me via text. Texts themselves come through okay...but the photos do not. Anyway, this particular problem isn't the bottom line issue. It's about the bigger question of whether to start all over or just live with given problems as they come up. The longer I have this device (any Android device I'm guessing), the more inevitable it seems that I'll have to do it sometime. Perhaps multiple times. One gets exhausted researching fix after fix after fix after fix. It seems to me that it will take me a long, long time to get my device back to the way I want it; if I wipe it. Got it June 4th and it seems like I've constantly been tweaking; adding apps, configuring, and such. On the other hand, maybe I'm overestimating what it'll take to get things put back together? What are others' experiences with the reality of a hard reset? Is it as big a nightmare as I fear/suspect?
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Jun 25, 2010
how do i do a hard reset on the EVO and will it wipe out any of my settings or anything etc. is there anything i should know before i do a hard reset to my EVO.
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Nov 14, 2009
Is anyone know how to reset Behold II with key combination to hard reset?
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Aug 20, 2010
I uninstalled all my task killers and will be using my phone for awhile without. So far, so good and the phone does run smoother. My main question is concerning the hard reset and when to do one. Does the Linux-based Android get corrupted like Windows when you download lots of stuff, etc? Does it build up? I'm wondering if I should do another fresh hard reset and just start over with all my apps I have now. Now that I've narrowed down the ones I use.
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Jun 16, 2010
I uninstalled all my task killers and will be using my phone for awhile without. So far, so good and the phone does run smoother. My main question is concerning the hard reset and when to do one. Does the Linux-based Android get corrupted like Windows when you download lots of stuff, etc? Does it build up? I'm wondering if I should do another fresh hard reset and just start over with all my apps I have now - now that I've narrowed down the ones I use.
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Jul 27, 2010
This was b4 a hard reset with ATK downloaded and all of the system updates. This is after a hard reset with no ATK downloaded and no system updates (prl, firmware, or profile). Also did the GSM to CDMA trick with *#*#4636#*#*. Edit: apparently a hard reset doesn't eliminate the update i previously downloaded. (http://androidforums.com/htc-evo-4g/91176-clear-storage-doesnt-remove-update.html)
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