Sony Ericsson Xperia X10 Mini/pro :: Lost All My Contacts / Even With Back-up / Restore
Dec 1, 2010
I'm so angry it's hard for me to even type. I upgraded my X10 mini pro to Android 2.1 today and I followed the instructions and the YouTube video EXACTLY step by step.I made a back-up before the update, with the updated Back-up & restore app.Now the Android update is done and i've tried and tried but I can't get my contacts back. Every time I run the restore function of Back-up & restore it tells me the restore is done, but when I go to my contacts list, it's empty.
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Oct 30, 2010
I have upgraded the SD card in my phone to 4gb and now I have also lost all of my contacts Last week I lost the ability to download/update anything from Market and now this! I have used the option to copy all my contact from the SIM card and that doesn't work AND the SE sync will not work either, and just constantly fails to complete synchronization.
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Nov 17, 2010
I have upgraded my OS from 1.6 to 2.1 today using the PC companion.
As suggested, I have taken the backup using the backup & restore app.
After, the phone got upgraded, I could find only facebook contacts in my list.
then i went to View options and played around with all the check boxes and i could view the contacts.
how ever, i could see each contact having the numbers multiple times inside it.
so, I deleted the contacts and tried to restore them again.
the restore was successful. i can see the contacts in my favorites list. when i dial/receive calls, i can still see the contact name.
but, the contacts are not being shown in the list. i know this is a weird problem.
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Nov 2, 2010
I lost all my contacts after updating. It worked at the start but now it doesn't.
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Nov 18, 2010
Anyone else had abny issues with the back up restore function? I tried to do a software update, to which something seems to have happened. All i can see for the time being is an update to the virtual keyboard. Anyway, lost apps, contacts etc, so went into the menu on the handset and selected back up, restore. Restored numbers etc to phone book and over 150 number details are missing. The back up utility doesn't seem to have backed up all my numbers. Also, any personal photo's of callers etc have either vanished or the photo's are now against the wrong people. So much for this back up service, it's going to take hours, if not days to try to get the phone back tot he way it was!
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Dec 2, 2010
I have just updated xperia x10 from 1.6 to 2.1 (Rogers) and figured it out that all my applications were lost.Before the update, I installed the last PC Companion Software from SE and made two backups using the backup and restore application.After the update, when I tried to restore using it, there's no market application checkbox. Everything else (contacts, messages..) was restored.The paid applications are shown in the Market Download tab to install, but just that (because they are associated with google account).Nothing more. I lost about +50 apps with their user data.I searched all the net about it, but the only info I found it was that the backup and restore tool just save the application links.How about the user data? I reinstall some of the apps that I had, but no user data. Am I the only one that had this problem? Is there any advanced tool to try to undelete internal memory of the phone?
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Nov 4, 2010
I was having that "My phone does not turns on" problem, then I decided to repair the software. Using the PC Companion I've done all the requested steps. The problem is: when I try to restore the backup I've made I get the following error: "Could not restore files".
Even when I choose only to restore contacts, the "Applications" is also included in the restore list. Then the Contact percentage goes to 100%, while restoring, and the error message appears. I even have the backup .sbf file.
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Nov 3, 2010
I need help with two things. Firstly, i'v lost my Sony ericcson logo that should go in the middle of the screen on the homepage (I don't want to use timescape; I don't like it) so i'd like to know how to get that back. Secondly iv somehow managed to change my keyboard into Japanese or Chinese (or some language with symbols) Iv still got letters but my smiley faces have turned all weird on me and the keyboard has shifted slightly to the left and I keep putting commas instead of using the space bar - very annoying.
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Nov 9, 2010
Accidentally lost all notification ringtones from X10i. i don't know how.
Is there anyway i can get back the same?
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Nov 16, 2010
I want to install some applications from the Android market, but every time my X10 mini says the download/installation failed. I tought this was related to a glitch in the software so I wanted to restore the settings by means of the PC Companion, however this also crashes and only returns the sony ericson support email ...
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Jun 2, 2010
From my main screen! how do it get the window back?
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Dec 2, 2010
I heard you can downgrade back done to 1.6.. can someone please give me instructions on how to do that.
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Jul 20, 2010
Have downloaded the rooting guide, If I make a royal stuff up. Is there an Undo function? Can I restore the phone back to the unrooted version?
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Oct 24, 2010
I have just performed a update as requested when I connected my phone to pc, and when I restarted phone it has iped everything. contacts, text messages, all links to my twitter and facebook. can someone tell me how sony ericsson will restore phone back to its pre update settings as I have some very important numbers I have now lost which I need access to desperately
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Nov 14, 2010
I updated my phone to the new firmware version. Followed all steps including backing up all my phone entries (logs/messages/contacts etc...) and went through the update with flying colors. The new update is amazing but for some reason after recovering all of my (previously saved) things, I found out I'm missing more than half of my contacts!
Anyone know what's going on? I can find my whole phone book through my text messaging application when searching for a name but if I go into my actual phone book I have like the last 6 entries that I added only... I've tried importing from sim/sd card nothing works...
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Nov 1, 2010
I updated my Xperia X10 to 2.1 today. I backed up my contacts, messages, call logs everything.When the phone was updated and I restored everything contacts are missing all the rest are there.A little background to know. For some reason Xperia X10 cannot read my SIM contacts from the day I bought it when we were on 1.6 so I decided to create an CSV file to add them to the mobile memory not to the SIM.So now what? The restore is sending the contacts again to SIM that's why I cannot see them?I do not want to lost my contacts again.
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Nov 26, 2010
I just updated to eclair and lost all my contacts though i made a backup.... when i try to restore the backup brings back everything and the contacts stop at 99% and after a few seconds the backup prog closes as if all ok but still no contacts can anyone help me resolve this problem?
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Oct 28, 2010
Everything on ymy phone turned japanese today - keyboard texts mails etc - sorted now but have lost all my contacts - can i retrieve them?
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Nov 25, 2010
I used the default 'Notes' app in 1.6 to store lots of info (and my gf's xmas list!) and now in 2.1 it's empty.
I used the backup/restore and even ZIPped my SDCard separately in case of data loss but cannot work out how to retrieve my notes.
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Nov 26, 2010
somehow phone has switched to a language i do not recognise & I would like to switch back to English(UK)?
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Oct 25, 2010
Does anyone know how to get the back slash character () on the Xperia mini?
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Sep 23, 2010
Basically i want to get it back the way it was when i first started using it before it had other languages and symbols.
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Nov 11, 2010
My phone language has changed to a language i cannot read, how do i change it back to english?
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Sep 29, 2010
I have used SE handsets for over 15 years now and never felt the need to seek assistance until now. The x10 mini is driving me mad. I have just upgraded to it on orange. Where has all the functionality for using it as a phone gone? I was extremely embrassed when I was trying to send details of a contact from my address book to my friends HTC handset and failed. No bluetooth file transfer and no ability to send contacts via sms. This so much functionality missing from basic functions: speed dialing from the number pad for example, that I am seriously thinking about giving it back to orange. There are lots of new functions and apps such as WiFi and GPS, maps etc but there is not enough battery life to make them useful in real life situations. I found the old UI on W890i much more polished with lovely touchs on the media player and photo albums. Is android all it is cracked to be?
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Nov 16, 2010
When I save contacts to the memory card I get a file named 00001.vcf. When I open this file in outlook it seems to contain only the first of all my contacts. Can I open this file in another way to get all my contacts? Is it possible to import all my contacts to Pc Companion? When I syncronize the phone with this program I only get the bookmarks exported from the phone to the program. No contact is exported. I have already lost my contacts once and will be sure that I have saved them correctly.
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Nov 9, 2010
Strange thing but after update to 2.1 I can run the Backup/Restore and choose Contacts, and it apparently does the job
I can't see a thing though, but if I write a text I can write a name and details will pop up? What happens?
So I can type a name in ph-no and details come up, but I can't choose the Contact itself ?
Are there any other apps that I need to use as it worked fine in 1.6 ?
SE: get a move on and fix this !
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Nov 8, 2010
I have all my contacts saved in international fomrat but the x10 mini does not recognise the number when I get call from a saved contact (number is coming in in national format). whats the story here.
anyway arround saving numbers in national and international format for the same contact?
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Nov 30, 2010
I struggle with technology! Tried to download photos. Prompted to update phone. Prompted to download Backup doc. Did backup successfully. When Restored - all of my contacts have gone !! hen I check thro my text messages I can find contacts beginning with A B C L and M . HELP
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Nov 10, 2010
I upgraded to Android 2.1 2 days ago and I've pretty much gotten most things that used to work working again, but I have questions/problems regarding the new functionality, can anyone help me? Blue tooth: I am able to send photos via blue tooth, but I CANNOT send a song, ring tones, etc which I could do with my SE 850i I bought 5 years ago. Perhaps if there was some kind of file manager application where I could see the file, I could send from there. In my opinion, blue tooth was marginally improved, but still is NOT satisfactory. Someone please proove me wrong! GEO tagging Photos: This is a new feature with the upgrade and I was eager to try it. In the GEO tagging widget it says to enable GEO tagging from the camera menu. I spent a fair amount of time, but I CANNOT find a camera menu or anywhere to enable GEO tagging. Please help! User Guide Gone: When you use the User Guide widget it says the files have been removed. I looked on PC Companion and confirm, they were removed. I copied the files from PC companion back into the .emanual folder on my phone where the files used to live, but that did not help.Still unable to see user guide. Did anyone get this working again? SMS-ing unsaved number: This annoying problem still exits after upgrade. As far as I can tell, there is NO WAY to sms someone from the call log for numbers that have not previously been saved. I often want to sms a number in my call log that either called me or I typed in. The only way to do this is to save the number in my contacts first. Am I missing something here?
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Oct 8, 2010
my new X10 mini pro has a nice keyboard but it gets stuck when fully out and will not easily slide back unless I wiggle it up and down until it releases. Is there something I am not doing correctly?
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