Sony Ericsson Xperia X10 :: Lost Apps And User Data (using Backup & Restore)
Dec 2, 2010
I have just updated xperia x10 from 1.6 to 2.1 (Rogers) and figured it out that all my applications were lost.Before the update, I installed the last PC Companion Software from SE and made two backups using the backup and restore application.After the update, when I tried to restore using it, there's no market application checkbox. Everything else (contacts, messages..) was restored.The paid applications are shown in the Market Download tab to install, but just that (because they are associated with google account).Nothing more. I lost about +50 apps with their user data.I searched all the net about it, but the only info I found it was that the backup and restore tool just save the application links.How about the user data? I reinstall some of the apps that I had, but no user data. Am I the only one that had this problem? Is there any advanced tool to try to undelete internal memory of the phone?
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Nov 30, 2010
Just updated to 2.1, but lost the user guide. How do I restore it back in X8? Appreciate your help.
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Dec 1, 2010
I'm so angry it's hard for me to even type. I upgraded my X10 mini pro to Android 2.1 today and I followed the instructions and the YouTube video EXACTLY step by step.I made a back-up before the update, with the updated Back-up & restore app.Now the Android update is done and i've tried and tried but I can't get my contacts back. Every time I run the restore function of Back-up & restore it tells me the restore is done, but when I go to my contacts list, it's empty.
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Nov 29, 2010
Backup & Restore not installed on the x10 I just bought (Neither is Moxier).
Since Backup & Restore is a d/l from SE, not the market, ATT is barring me from even installing it.
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Nov 4, 2010
I was having that "My phone does not turns on" problem, then I decided to repair the software. Using the PC Companion I've done all the requested steps. The problem is: when I try to restore the backup I've made I get the following error: "Could not restore files".
Even when I choose only to restore contacts, the "Applications" is also included in the restore list. Then the Contact percentage goes to 100%, while restoring, and the error message appears. I even have the backup .sbf file.
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Oct 8, 2010
I lost the electronic user guide on my X10. The tutorial does not open. Now it launches the browser at the following URL www.sonyericsson.com/cws/support/
How to restore access to the electronic user guide?
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Nov 30, 2010
I struggle with technology! Tried to download photos. Prompted to update phone. Prompted to download Backup doc. Did backup successfully. When Restored - all of my contacts have gone !! hen I check thro my text messages I can find contacts beginning with A B C L and M . HELP
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Nov 26, 2010
I updated my x10 today to 2.1. I used the backup&restore to restore everything (contacts, settings etc) 1. My android keyboard dictionary only contains the new words the dictionary learned therefore corrects everything to people and place names. So my android keyboard is now useless if I want to use auto correction. Can you please come please provide instructions to how to reset the Android keyboard dictionary? 2. When I restored my contacts back, only some of my contacts were restored. I believe that only some of my contacts were backed up initially and I believe that the contacts that didn't get backed up are the ones I initially imported using SE Sync from my old phone. Why is this happening? SE sync is an unreliable service that is in Beta phase. After I started using it to back up my contacts, it created duplicates and I had to stop using it. Can you confirm whether I'm right in my assumptions? Why only some of my contacts were backed up and not all? Does the backup & restore of the 2.1 behave the same way?
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Aug 3, 2010
I've had to do a system update to my phone as it completely locked itself after too many unlock attempts in my pocket and I didn't know my google account. Basically, before my update I had a Satnav app, that I'm pretty sure i didn't download but was on my phone from stock (but I might be wrong). I think it was called Navigation, and it had an update recently that allowed it to have vocal commands, i.e. "Turn left in 100 yards" etc. It had the same blue arrow that the Google Maps Navigation had as the app icon. It's useful to me as I'm a delivery driver and when you get near to the 'target' house it shows a picture of which house it is, it's really accurate, and has that satellite layer on it that helps out too. I really need this app back and have been looking (both on the marketplace and on the phones memory) for it for a while to no avail.
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Dec 2, 2010
I got question from SE PC Companion if I wanted to update. I updated, and followed every step. But when I restart my X8, I've lost all data, and I still got android 1,6. The Backup app wont Recovery my data, even if I saved it.
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Nov 6, 2013
I've heard from numerous sources that 4.4 has a way to backup and restore user app data similarly to how the Google account syncs contacts, calendar events, etc.
Is this true? How to verify? This does seems unlikely, though, as app data is a dynamic thing, and can take quite a lot of space on the device.
If this is indeed true, ROM hopping just got 5000% a whole lot easier.
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Nov 25, 2010
So yesterday I was able to update my x10 to 2.1, everything has worked perfectly. The only problem that i have is that when I close the "Backup and restore" app (I already restored all my data) using "task manager", the phone blocks the SIM card and I have to introduce the PIN again.
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Oct 7, 2010
Phone has developed a very annoying buzzing/vibration during calls and Vodafone UK will be exchanging the handset tomorrow.
My question is, if I use the SE backup software will it backup everything? Apps, SD card files, settings etc. Has anyone had any experience of this, can you offer any advice?
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Nov 18, 2010
Anyone else had abny issues with the back up restore function? I tried to do a software update, to which something seems to have happened. All i can see for the time being is an update to the virtual keyboard. Anyway, lost apps, contacts etc, so went into the menu on the handset and selected back up, restore. Restored numbers etc to phone book and over 150 number details are missing. The back up utility doesn't seem to have backed up all my numbers. Also, any personal photo's of callers etc have either vanished or the photo's are now against the wrong people. So much for this back up service, it's going to take hours, if not days to try to get the phone back tot he way it was!
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Jun 20, 2010
I have installed PC Companion but every 2-3 days it announce me a new update for my phone X10mini.Is it possible to know which bugs are fixed in each update before proceeding ?Is there a way to save all data before upgrading and restore after upgrading ? (sms, sounds, accounts, software, note, alert, phonebook etc)
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Sep 8, 2013
How can I backup apps data from one tablet (old Nexus 7) and restore it to the new one ?
Actually I have some datas of application that I want to transfer on my new tablet.
I tried with Helium but with no success. I don't want to root my tablet.
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Apr 14, 2013
there was an app on Play Store (can't remember the name) that allowed you to restore apps and data from backup created by "Titanium Backup".
Now I tried searching on Play Store "Backup", "Titanium", etc but I can't find it.
HTC One X
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Jun 4, 2012
I've a problem that is recurrent in the Galaxy S forum... and maybe somewhere else!
When I do a backup with TB, it goes fine.
Then I flash a new rom, restore with TB. When app is restored, everything's fine, but when I restore data, every app is force closing... This is really annoying if I want to get back my apps settings...
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Oct 21, 2012
I'm looking for an backup application which will allow me to backup my apps and system data on roms based on stock ICS and restore to JB and vice versa.
Titanium backup does the job but after restoring on a new rom I get a lot of fc's and none of the apps works. I cannot restore call log and text messages, accounts, etc.
There's a lot of backup apps, I know. But I would like to be sure that they work as they should. Any app which will do the job?
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Jun 22, 2010
User manual disappeared from my XPERIA and it has been to repair two times, no effect. the user manual aplication connects the phone to this site, and again to a missing part of site so no manual again. I have reinstalled the software myself and no effect again.
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Oct 15, 2010
So I connect my phone to my PC to transfer the Angrybirds apk over. Then it says updates available. Foolishly, I take the update, follow all the instructions and now - it seems I've lost everything.
No contacts, no apps, no history, no ADW launcher with all the lovely themes and widgets and all the set-up I spent ages doing,...
What's going on? Have I lost it. Nothing much recovered when I tried to restore a back-up. Need to google register everything again.
I can see folders for apps that I had in the PC companion; but I can't seem to recover anything.
This phone has been nothing but trouble since day 1. :@
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Nov 9, 2010
Can I restore the last last syn in SE syn website?
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Nov 14, 2010
I updated my phone to the new firmware version. Followed all steps including backing up all my phone entries (logs/messages/contacts etc...) and went through the update with flying colors. The new update is amazing but for some reason after recovering all of my (previously saved) things, I found out I'm missing more than half of my contacts!
Anyone know what's going on? I can find my whole phone book through my text messaging application when searching for a name but if I go into my actual phone book I have like the last 6 entries that I added only... I've tried importing from sim/sd card nothing works...
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Nov 3, 2010
I need help with two things. Firstly, i'v lost my Sony ericcson logo that should go in the middle of the screen on the homepage (I don't want to use timescape; I don't like it) so i'd like to know how to get that back. Secondly iv somehow managed to change my keyboard into Japanese or Chinese (or some language with symbols) Iv still got letters but my smiley faces have turned all weird on me and the keyboard has shifted slightly to the left and I keep putting commas instead of using the space bar - very annoying.
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Nov 9, 2010
Accidentally lost all notification ringtones from X10i. i don't know how.
Is there anyway i can get back the same?
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Nov 1, 2010
I updated my Xperia X10 to 2.1 today. I backed up my contacts, messages, call logs everything.When the phone was updated and I restored everything contacts are missing all the rest are there.A little background to know. For some reason Xperia X10 cannot read my SIM contacts from the day I bought it when we were on 1.6 so I decided to create an CSV file to add them to the mobile memory not to the SIM.So now what? The restore is sending the contacts again to SIM that's why I cannot see them?I do not want to lost my contacts again.
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Nov 22, 2010
Today I went to update my X10. While at work it wouldn't allow me to as it insisted I connected it to a computer. So at home I got the USB cabled hooked up to my Linux Laptop and then discovered it had to be a windows computer. Anyway, I got it hooked to a Windows computer and the update process began. I followed every instruction and set all tickboxes for backup. After unplugging this and plugging it back in and rebooting here and there, it finally reached the restore process. I left it restoring for a while.
When I came back to it, it said something had crashed. I don't know what as I'd just woken from a nap. But, it seems all my applications are restored. Yet my gmail account & facebook account have become disassociated from my phone and all my contacts no longer have any names or pictures. I opened the contacts/phone book and the list is completely empty. I tried to import contacts but it says it cannot find any anywhere. I have work related contacts as well as family & friends and really need to get my contacts back - please advise?
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Oct 30, 2010
I have upgraded the SD card in my phone to 4gb and now I have also lost all of my contacts Last week I lost the ability to download/update anything from Market and now this! I have used the option to copy all my contact from the SIM card and that doesn't work AND the SE sync will not work either, and just constantly fails to complete synchronization.
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Nov 26, 2010
I just updated to eclair and lost all my contacts though i made a backup.... when i try to restore the backup brings back everything and the contacts stop at 99% and after a few seconds the backup prog closes as if all ok but still no contacts can anyone help me resolve this problem?
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Nov 30, 2010
Since I installed the latest upgrade 2.1 (successfully), I lost the keypress sound which was very useful. I tried the Settings/Sound and Display/Audible touch tones menu, and the Language & Keyboard/ Sound on keypress menu, in both cases I selected "on" but still I don't hear the keyboard sound which I find very useful since I am partially sighted.
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