Is it possible to get a refund on the phone passed the 30 days because of the GPS not functioning? I loved the phone till it really sunk in how I paid for a product that missing a key feature. I also ignored the warnings that samsung sucks with updates. Has anyone had any luck returning the phone after 30 days?
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If I need to return my phone before the 30 days are up and they are out of stock, will they still honor the return policy and just call you when they have one available or will you have to stick with the phone that you have?
View 5 Replies View RelatedMy current contract expires with Cincinnati Bell tomorrow. I want to get the Incredible but I don't want to keep my current carrier for another month. I was thinking that I could just pickup the Motorola Droid from Best But for 19.99 and return it later when the Incredible was in stock. Do they have the 30 return like the Verizon store? Also Walmart has them for the same price so does anyone know their return policy?
View 7 Replies View RelatedAre we allowed to return 30 days from the day we ordered the phone, or 30 days from when we received the phone? (april 19th and april 28th for me). If the droid 2 is coming out with similar specs and a keyboard i think i want that.
View 10 Replies View RelatedSo i called asking how sprints return policy works and they told me there would be a 25 PERCENT restocking fee...so thats 75 bucks to just return that phone. that is ridiculous!
View 22 Replies View RelatedI know a lot of us are considering returning our Captivates before the 30 day window is up if there isn't a fix released from Samsung for the GPS problems. I wanted to share what happened tonight. Went into a corporate store and explained to the manager that I wanted to simply exchange my phone for another one, being that my GPS wasn't obtaining a lock. A rep overheard our conversation and blurted out that the "Samsung rep that was in yesterday stated that they are working on a fix that will be out in the next 2 weeks". I explained to the sales manager that the "2 weeks" was beyond the exchange period for me, and I wasn't very comfortable about waiting it out. He kindly offered to extend my 30 day exchange period, for another month. He took out his card, and wrote on the back, Captivate exchange, extended and good until 9/15/2010. I would recommend getting into the stores and getting your 30's extended as well! It cant hurt to give Samsung a few more weeks to try and get this fix out before we start returning these phones in mass quantities.
View 4 Replies View RelatedWhat is your take on the WiFi sleep policy. I do like the fact that Wi-Fi can remain on all the time, but will it be a drain on my battery? Is it better to keep the Wi-Fi to sleep on screen shut off? I am near a Wi-Fi connection for most of the day and always at home.
View 25 Replies View RelatedI know that we have the option of purchasing an app and supposedly if you uninstall the app within 24hrs u will not be charged. However there are some apps that I would love to try like the keyboard apps and find what best suits me and return the others. So my question is has anybody done this and did you receive only charges for the ones you kept when your bill came? I had a friend who had left his phone with his girlfriend for a day and when he got his bill he was getting charged for game he did not order or ever play so it was a hassle (3hrs on the phone with sprint) to get the charges dropped as they were recurring charges every month, he dint have a problem with paying the initial download as that was his fault for leaving his phone with his girlfriend.
View 1 Replies View RelatedI bought the eris almost a month ago so my 30 day return policy is getting close. I like the eris a lot, mostly because of it's size and the senseUI, but a part of me yearns for the larger, sharper display of the moto droid. Now, I've noticed my eris is starting to chug slowly to do things like typing, changing apps and I'm not sure if it's just because I'm running a bunch of stuff at once or what, but its making me feel like I'd rather have the powerful processor of the droid as well.But, what if I get the droid and decide that I liked the eris better. Will I be stuck with the droid or can I return it and go back to the eris? I guess what I'm really looking for is an explanation of verizon's return policy and perhaps some feedback from those of you who switched from eris to droid.
View 13 Replies View RelatedAfter noticing my battery was draining quickly, and then after reading this thread, I installed Android System Info to see what was draining my battery so fast. I notice that whenever I would turn on WiFi, the phone will never go to sleep , regardless of what I set the WiFi sleep policy to. After turning off WiFi, the battery still drains heavily.
The WiFi will shut off after 15mins (if you set it to "When screen turns off" or "never when plugged in"). However it seems to keep the CPU on causing it to drain down the battery.
It would seem that whenever WiFi is enabled, the Android system process creates a partial wakelock that does not go away even if you turn off WiFi. The only way to resolve this is by powering off or rebooting the phone.
You can verify this in Android System Info by going into Battery-History-Other Usage-Partial Wake usage to see how much time the "Android System" process holding a partial wake.
I even did a factory reset on the device; and it is still happening so it doesn't appear to be any app that caused the issue. As I said, it works fine as long as I don't enable WiFi.
I already know of two users having this issue, but I'm wondering if folks having battery problems are going through this as well. Is anyone else having similar issues after using WiFi? I'm hoping someone will be able to identify what exactly is putting the wakelock on and we'll be able to find a fix for it. Other than not using WiFi at all or rebooting the phone after using Wifi.
I've had this phone since day one. I was counting down the days until I could get it. I'd gone from an iPhone 3G, to the Aria, to the Captivate. I was loving the Aria, so I was really excited to get a faster, more full-featured phone. And don't get me wrong, 65% of the time it is a great phone, as long as I'm not trying to listen to music (which is what I do 90% of the time on my phones). I love Swype, I love the screen, yada, yada, yada. All the stuff folks love about this phone, I love. But now I'm at a crossroads. I'm an audio professional. Music playback is seriously important to me. Shoddy playback just can't happen. I mean, this is the top of the top of the line when it comes to phones, right? It should do something as simple as playback music flawlessly, right. It should perform basic tasks without freezing, hesitating or any of that, right? My Aria was faster and more responsive than this phone (by far). And a little easier to use overall.
So now I find myself wanting to keep the phone, but if I do something's gotta change. I can't wait for months. I need basic music functionality now. So my choices are: 1. Root (which could damage the phone and put me in a more difficult situation). And I'm not a developer or anything. I'm a guy with a conversational knowledge of computers but way too busy a life to spend as much time as I have with this phone, although I've enjoyed the reading forums and tinkering. 2. Reset. Some say a factory reset has cured all their ills, but I'm skeptical. Do I want to risk having to take the time to re-input all my data on the off chance that it will magically solve the problem? Call me crazy, but I think the phone was at factory reset level when I bought it, and these problems have been around since day one.3. Return. Well, this is almost the same as factory reset, but with a trip to the store, grief from the folks there and the inputting all info again. And nothing guarantees that the new phone is any more or less glitchy than the current one?
Now, let me say that I don't want an iPhone 4. That's the whole reason I went to Android. I don't like the I4. I've been a Mac guy since 1990, I have an iPad, and iTouch, a MacBook, an iMac, a Shuffle, an iPhone 3G. I just don't like where Apple has gone, for the first time in my life.So, I'm asking you all: what the $&^ should I do? I'm at the breaking point with a phone I love.
Whats the best/easiest way to return my captivate to its out of the box software? I used Bugless Beast, but want to return to stock...
View 3 Replies View RelatedI'm close to my 30 days trial being up and I will be out of town when it actually is, so I needed to return the phone early. I just can't live without a working GPS function on a SmartPhone. I travel and love how smartphones allow to me to schlep on less thing (GPS).
Anyway, I had ordered the Ebay Hongkong 2 batteries & charger. Since I have no use for them I'm going to give them away. They are $10 new so by the time I list them and have them sold on ebay its just not worth the hassle.
The first person with over 30 posts who responds to this thread will get them free of charge. I'm going to send them to you on the honor system. After you get them, please compensate me for the postage. Lower 48 USA only please.
I hope this isn't violating any forum rules, but since I'm giving these away, not selling them I should be ok.
Has anyone else notice the back/return button not being as responsive? I have a screen protector on at the moment but noticed some issues prior to it as well. Is there a way to adjust sensitivity for the bottom buttons?
View 18 Replies View RelatedHow do I get rid of all the apps, settings, email addresses, contacts, etc...basically get it back to how it was when it was bought from the store?
View 8 Replies View RelatedHey everyone, I'm sort of new to this but I figured I'd give it a shot to see if anyone might have an answer.
This happens fairly frequently actually, but I'll be in an app (any app - it's not really particular) and sometimes it'll just randomly shut me out of it and return to the home screen. As it does this, the home button blinks and vibrates incessantly until I hold down on it - at which point it brings up a sort of mini-list of six apps (the last six apps I've opened, I suppose). Once I clear out of that list, then the phone resumes working normally.
I initially thought it had something to do with the memory and running too many apps at once, so I downloaded Advance Task Killer and run that occasionally...only to find the same problem occurring, sometimes RIGHT after I kill all the apps.
Has anyone else had this happen? Can anyone help me out?
After the newest listen update when I try to listen to a podcast a notice pops up that downloading is against the phone's policy. I am using a G1. Is anyone else getting this error.
View 1 Replies View RelatedI just went into Music junk app on my phone and it wouldn't work, so I tried looking it up on the market and it was gone. Does anyone know what happened to it?
View 21 Replies View RelatedWhen I connect to my company's Exchange server, it pushes a password policy that makes me have to use a password on the phone. With my Sprint Hero, I used an app called LockPicker to disable this requirement. Apparently this app only works on HTC Sense. Anyone know how to do this with the Fascinate?
View 8 Replies View RelatedI have an SGS2 with the latest ICS release (rooted). I work with two companies supporting sync with the exchange server (2010) on a smartphone.
I can set up both exchange servers at the same time. The first day the both work, but on the second day one of the two (so far always the same) start giving me connection errors, and will no longer sync emails.
I am almost sure that the problem is that for security reasons, both want to have their security policy (admin privileges etc) enforced over my phone, and when they re-check daily they find that the policy is not as they want it. to overcome this?
I'm a long time Nokia user and got my first android phone two weeks ago and there are still some learning to do in order to know how to use it properly. Today I accidentally removed one of the short keys from the home screen and I'm not able to get it back to it's place. To be more exact, it is the messaging short key which is located on the bottom bar of the screen. The other ones (Phone, Contacts & Applications) are still the, but when I'm trying to return the messaging icon back to the bottom bar, I always end up with the trash can over the area where I'm supposed to place the icon.What can I do, How do I get the icon back on the home screen?
View 3 Replies View RelatedI received a used handset from ebay (for a fantastic price!) and it has an outdated version of Galaxo ROM on it. I want to return to the latest official Samsung ROM (whichever that is), so that i can then do some comparison benchmarks before moving to the latest GAOSP. Can anyone help me with a couple of questions?
1) How to return to a stock ROM from Galaxo ROM?
2) Where can I obtain the latest ROM and which is it? Intended use is in UK.
3) Does anyone have any idea about when the next GAOSP (full) Beta will be?
PS: I have never done this process, so please humour me and give me detailed instructions ..
I found this thread... [How To] Return to Stock / Fix Bricked Epic - xda-developers
Tried to get started but the link to the Odin program isn't active or isn't working.
Can anyone provide step by step directions for me? With hyperlinks to downloads?
I am a NOOB and don't really know how I got Baked Snack. It's really a pretty sweet ROM but I'd like to go back to stock soon so that I can get the OTA Froyo update when it is officially released.
All of this stuff scares me but it really is awesome at the same time!
Is there any settings or apps that will allow SF to return to the home screen when you turn on the phone again? It would be nice not to have to hit the home button each time I turn the phone back on?
View 5 Replies View RelatedI tried to connect android market but i only got "a server error has occoured. retry, or cancel and return to the previous screen."
View 2 Replies View RelatedI rooted my captivate thinking that i could install apps that are blocked on my phone, like Sirius XM, WiFI tethering.....even after rooting the programs are still being blocked and i cant install them. am i missing something? im new to android and had an iphone that i jail broke. im confused on what rooting actually.
View 8 Replies View RelatedI know Verizon has a 30 day money back (minus restocking fee) return policy. Does this apply if you get your phone from BB? Do they have their own return policy? If so, is it still 30 days?
View 3 Replies View RelatedCertified Pre-Owned Devices. Verizon Wireless� Certified Pre-Owned Replacement Program offers a replacement option to customers who are not enrolled in Equipment Coverage, Wireless Phone Protection, and/or Extended Warranty. If your device is lost, stolen or damaged and you are not enrolled in Total Equipment Coverage or Wireless Phone Protection, you can purchase a Certified Pre-Owned device to replace your original device. If your device experiences a defect after the manufacturer�s warranty has expired and you are not enrolled in Total Equipment Coverage or Extended Warranty, you can purchase a Certified Pre-Owned device to replace your original device. There is a limit of one Certified Pre-Owned device per mobile number every 12 months. Each Certified Pre-Owned device has been thoroughly inspected and reconditioned to like-new condition. The devices go through: A complete 100+ point checklist to ensure every area measures up to our standards of excellence. Visual cosmetic inspection. Advanced functional, manual and electronic inspections. Latest software and hardware upgrades. Certified Pre-Owned devices come with.....
View 7 Replies View RelatedRecently got my Hero on 3 UK.It's the �35/month...2yr contract with free Spotify.750 mins, unlimited text, unlimited internet.Does anyone know 3's fair use policy for the internet, cannot find it anywhere.
View 1 Replies View RelatedCan an Android application be programmed to set up a security policy on android OS? Security policy example that i want: app1 needs to be running to be able to run app2 or app3.
And then let app1 detect if app2 or app3 is being started. If yes then: pop up on screen and ask for authentication.(the policy should only be editable with the pin code of the user.)