Motorola Droid :: Verizon's Return Policy / Switching Back From Eris
Dec 4, 2009
I bought the eris almost a month ago so my 30 day return policy is getting close. I like the eris a lot, mostly because of it's size and the senseUI, but a part of me yearns for the larger, sharper display of the moto droid. Now, I've noticed my eris is starting to chug slowly to do things like typing, changing apps and I'm not sure if it's just because I'm running a bunch of stuff at once or what, but its making me feel like I'd rather have the powerful processor of the droid as well.But, what if I get the droid and decide that I liked the eris better. Will I be stuck with the droid or can I return it and go back to the eris? I guess what I'm really looking for is an explanation of verizon's return policy and perhaps some feedback from those of you who switched from eris to droid.
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Mar 22, 2010
Can I return an Eris with 2.1 to Verizon if it's within the 30 day return period? I spoke with someone at bestbuy who told me to just send it back and I shouldn't have a problem. Sorry if this has been asked, or is a stupid question, i couldn't find a definitive answer.
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Jul 12, 2010
I was having some issues with Google Voice (people saying that they didn't always get my voicemail or sometimes it was some automated thing instead of my Google Voice message). I can't afford not getting my voice messages so I want to switch back. However, now whenever I get a voicemail it shows up in my notification bar and I click on the notification and it automatically calls a google voice number. However, when I enter my pin it says I have no messages. So I'm assuming they are on my Verizon Voicemail. But I can't get to them. I finally figured out that in settings you have to then go to the Call menu and change the Voicemail Service back to "My carrier" from Google Voice. But then the Voicemail Number stills shows as the google voice number.What is the number to change it to for Verizon Voicemail? Will that take care of it and allow me to check the 3 unheard messages and then get all of my messages from here on out?
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Nov 8, 2009
I got the Motorola Droid on Friday night. After playing with it, I just cant use it because the font size is to small and there seems to be no global font increase. I want to return the phone for a refund and put my plan back to the way it was, and reactivate my old phone, think verizon will do this for me?
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Oct 31, 2009
I am currently a Blackberry Storm owner. I have pre-ordered a Droid at Best Buy and very much look forward to picking it up on Friday.My current Storm does not have WiFi capabilities so I have not had an opportunity to play with WiFi on a device like this.My question is how do you go about switching between WiFi (where available) and Verizon's network? After you have configured the Droid to user your home wireless network, is it a manual operation where you select the connection you want or will it automatically use a WiFi connection when available?
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Jul 20, 2010
The wife and I have both been on AT&T for 12 years. I've had the 3G and 3GS and she has a P.O.S. Samsung Epix WinMo phone. She actually ordered an iPhone 4 but we were both unhappy with the Apple press conference and said screw it and returned it. The people at AT&T couldn't believe we were returning it. They asked why and my wife pretty much told them it's because Steve Jobs is a douche. She wouldn't even look at the Samsung Captivate on AT&T because she loathes Samsung phones now.So we went to Verizon and both fell in love with the Droid X. We went in to sign up tonight and ran into a little issue. Apparently some putz named Ernesto had used my wife's social security number some years ago to sign up for Verizon and then didn't pay his bill. So we had to go through this drawn out process dealing with Verizon's fraud department and prove that my wife is who she says she is. We're pretty laid back so we weren't stressing. The Verizon store rep was so apologetic and cool. We eventually got it straightened out.We got the phones for $199.99 each with no mail in rebate, no activation fees, free overnight shipping (when they are in stock ), and they paid the $120 ETF for my 3GS (coming to Craigslist soon). Pretty happy so far and looking forward to my Droid X!I just got bored with the iPhone. Not much of a difference to me between the 3GS and the 4. Good phone, just not for me anymore. Can't wait to dive into Android!
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Dec 10, 2009
I thought I read somewhere that Verizon was extending the return period on the Droid. Is this true? I bought the Droid on launch day and am curious if I can still return it.
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Jun 27, 2010
If I need to return my phone before the 30 days are up and they are out of stock, will they still honor the return policy and just call you when they have one available or will you have to stick with the phone that you have?
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Jul 10, 2010
Don't burn me at the stake, but I want to switch back from Google Voice, but when I switch to carrier voicemail, it asks for a voicemail number, which I assumed was my phone number, but when I enter that, calling voicemail just goes to voicemail, as if someone called me. My reason for switching is because the SMS feature is about 25% accurate and when I turned that off, I stopped getting sotifications that I had received a Voicemail.
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Jun 4, 2010
My current contract expires with Cincinnati Bell tomorrow. I want to get the Incredible but I don't want to keep my current carrier for another month. I was thinking that I could just pickup the Motorola Droid from Best But for 19.99 and return it later when the Incredible was in stock. Do they have the 30 return like the Verizon store? Also Walmart has them for the same price so does anyone know their return policy?
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May 18, 2010
So Verizon is sending my wife a new Eris due to all of the silent call, not ringing issue, and crazy echo issue during calls. She is on Leak2. When I send the phone back to them, should I put Leak V3 on the phone so that the numbers match up better, or do you guys think it will matter? Should I somehow just erase that HBOOT thing off of the phone and just send it to them all bricked? I'm trying to hide evidence of leak installation as best as possible so that they don't decide to charge me or something for the replacement. input Good news is my wife is finally getting a new phone after I jacked it up with the leak.
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May 22, 2010
Are we allowed to return 30 days from the day we ordered the phone, or 30 days from when we received the phone? (april 19th and april 28th for me). If the droid 2 is coming out with similar specs and a keyboard i think i want that.
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Jun 12, 2010
So i called asking how sprints return policy works and they told me there would be a 25 PERCENT restocking fee...so thats 75 bucks to just return that phone. that is ridiculous!
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Jan 23, 2010
Seems like every day my ring tone goes back to the Verizon default and the screen off function goes back to two minutes.What the heck is going on?
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Nov 16, 2009
I'm a noob to the whole smartphone with data thing. Is it normal for my phone to switch in and out of 3G in an area that the verizon map shows as being a 3G area? At home I seem to stay on the 3G fairly constantly, but at work (which is at the edge of coverage) and especially while driving I seem to drop 3G quite a bit. It makes playing Slacker in the car not worth while. Just wondering if this is "just the way it is" or if I may have an issue.
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Sep 14, 2010
I had updated my DX to 2.2 a few weeks ago without rooting and DESPISE the new Swype keyboard in 2.2. It's smaller, white, and doesn't seem to work as well as the one installed on 2.1 on the DX which is black and seemed to have bigger keys to Swype to on the keyboard. How can I revert back to the old Swype keyboard that I had on 2.1 but keep 2.2 installed? I was told to move the Swype.apk file from 2.1 to the system/app directory in addition to the old lib file to the lib directory and then reboot the phone. The only problem is when I try to paste those files over, it won't let me. I'm guessing I need to be rooted to have access to those directories? What's the easiest way to root a 2.2 Droid X? Also, I was told the files need to be given special permissions. Is there an easier way to install the Swype from the DX running 2.1 onto a DX running the first leak of 2.2 for the DX?
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Sep 20, 2010
Is it possible to get a refund on the phone passed the 30 days because of the GPS not functioning? I loved the phone till it really sunk in how I paid for a product that missing a key feature. I also ignored the warnings that samsung sucks with updates. Has anyone had any luck returning the phone after 30 days?
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Jan 20, 2010
I'm rooted now but want to go back to STOCK OEM. I have only found a way to get back to OEM but with a SHOLES ROM, I have not found anything to go back to a stock verizon "rom".Anyone have any links as to where I can find info in doing this?
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Oct 11, 2010
I know that we have the option of purchasing an app and supposedly if you uninstall the app within 24hrs u will not be charged. However there are some apps that I would love to try like the keyboard apps and find what best suits me and return the others. So my question is has anybody done this and did you receive only charges for the ones you kept when your bill came? I had a friend who had left his phone with his girlfriend for a day and when he got his bill he was getting charged for game he did not order or ever play so it was a hassle (3hrs on the phone with sprint) to get the charges dropped as they were recurring charges every month, he dint have a problem with paying the initial download as that was his fault for leaving his phone with his girlfriend.
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Aug 12, 2010
There is a "switch calls" button when I answer a call on call waiting, but is there any way to switch to the previous call, hang up, and come back to the new call? I tested it today and I hung up on everybody.
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Jul 27, 2010
If I am on a call and leave the dialer area to search for something, is there a way to get back to the phone menu that offers mute/end call/speaker an so on? I hit dialer to get back but it just shows the dialer and none of those options. I have to wait for the other person to hang up first to even end the call. So far this is happens to me with dialer one,stock dialer and takephone.
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Jan 14, 2010
I have a Droid that is rooted and I am to send it back after my replacement comes in the mail tomorrow.. I cannot access the boot recovery screen and the power button that puts the device to sleep has some sort of software glitch that requirers to press the power button numerous times to wake up the screen.. Otherwise the the device works fine.. I have managed to remove the SU .apk.. The only other changes I made while it has been rooted is to remove VVM, MP3 app and cooperate calander which are still hidden.. What do you think will be the outcome of this debaucle?
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Sep 28, 2010
ok to be honest i am selling my x but i need to get back to 2.3.15 ota pushed out by verizon. theres an sbf but it takes you to 2.3.13..
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Aug 21, 2010
I updated to Ultimate Droid Extreme V7 and my phone worked great for a few days and is not bugging out. So I want to put my phone back to the stock ROM and get the verizon 2.2 update. How the heck do you do that?
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Dec 12, 2009
I'm confused about the WifI Sleep Policy. What does it mean for wifi to sleep, does it mean to stop searching? Mine is currently set to "when screen turns off", but I've seen others suggest that it be set to "never".
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Nov 10, 2009
For some strange reason I can't seem to set-up my personal e-mail account on this Droid phone. I click on "e-mail", I type in my e-mail address and my password, and then I click "next". And then I get a message that says my username and/or password does not match. But I am positive it does, as I have gone online to test it. I have tried retyping my username and passwrod over and over again without any success. I can't get passed that screen.
I have Verizon FiOS at my house, so my e-mail is set-up through Verizon/Yahoo.
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Mar 24, 2010
After the newest listen update when I try to listen to a podcast a notice pops up that downloading is against the phone's policy. I am using a G1. Is anyone else getting this error.
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Aug 17, 2010
Maybe this is a dumb question, but if Android is so cool and open source and whatnot, shouldn't it be possible to break off of one service provider and go to another with the same phone? Ex: From T-Mobile to Verizon? By just modifying the source code a bit?
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Nov 5, 2009
I know Verizon has a 30 day money back (minus restocking fee) return policy. Does this apply if you get your phone from BB? Do they have their own return policy? If so, is it still 30 days?
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Nov 11, 2009
How long do I have to exchange a Droid for a new replacement? 14 or 30 days?
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