HTC Incredible :: GPS Active - Overheating Phone?
Aug 16, 2010
While making an 8 hour trek to Chicago this weekend, I learned something horrible about my dearest Incredible. She overheats, BADLY when I have my GPS on. Three hours into my drive, my phone actually shut down. So I was curious if anyone had any pointers, or had this happen as well? I had my screen at MINIMAL brightness, had the GPS on and had screen on to follow along, was streaming music from pandora as well. All updates for email/twitter/fb or anything were turned off. Now I had the phone on my shifter console, where there was no sun. But it was on it's back, so on the assumption that it couldn't "breathe", I wedged the top against the opening to my CD player so it was tilted. So air could get to the back of the phone, STILL my status for my battery was "over heat." I had no case, or holder on, nor did I plug it in to charge.
After the phone shut down I took the back casing off, took the battery out, and let it sit on the floor and turned the A/C vents towards it. But really disappointed that my phone couldn't handle the trek. Anyone have any helpful tips about keeping their phone from overheating, or WHAT TO DO? Or if I damaged my phone? It overheated 3 times on my drive...and really disappointed I'm going to have to dust off my Garmin.
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May 8, 2010
I was charging my incredible today and after a few hours I noticed the red led light blinking. Thinking it was a missed call I picked it up and noticed it was really hot! I have battery snap app and when I checked the status it said the battery was overheating. I had it plugged into the wall charger that came with the phone. Is this normal? It wasn't charging that long...maybe 4 or 5 hours. I'm worried about leaving my phone on the charger at night time (which is usually when I charge my phones). Does the standard charger not have one of those chips that keeps the battery from over charging? Also, when I took the phone off the charger after noticing it was hot, the battery widget said it dropped from 100% to about 90% after only 10 min. Did I screw up my battery? If so, please tell me it's covered under the insurance.
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May 30, 2010
I was using my DI as a GPS today, in a mount on the windshield, and had it plugged in the whole time. It was about 90 degrees outside and I had the AC blasting in my car as I drove along the highway.....I noticed after a while that the bolt in the battery display was missing, meaning it wasn't getting charged, and that at the same time the notification LED was alternating between orange and green. I couldn't figure out why it wasn't charging anymore, but after I changed the vent in my car from forward to indirect (there is a vent that shoots air upward right below the mount, coincidentally) it cooled down and started charging again.
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May 1, 2010
I used the camcorder on my Incredible today while outside to shoot some footage and test out the quality. I had the camcorder running for about five consecutive minutes and noticed the back of the phone was hot (it's in the Verizon shell/holster combo). I have BatteryLife running and it said the battery was overheating at 118 degrees. I turned the camcorder off, but it stayed that way for at least half an hour afterwards, even though I had gone inside. It was around 85 degrees outside, which may have been a factor. The Incredible is my first smartphone, so I'm slowly learning what it's all about. I'm not sure what is considered an acceptable temperature. Even though it was hot out, it struck me as odd that the battery would heat up like that.
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Aug 26, 2010
My DINC seems to be overheating a lot lately. Checking System Panel I see temperatures as high as 109. The symptoms are as follows: when using to browse the internet, check Face book and do email, continually for 30+ minutes - temp 102 - charging on Verizon Auto Charger - temp 109 - GPS for 2-3 hours - temp 104. Have brought this to Verizon's attention 4 times. Each time it was noted, I was told that they could not recreate it. Finally, after it getting to the 109 temp, I called and was told take it in and tell the store to exchange it. So, my questions are: 1 - has anyone else seen temps like this? 2 - if they take the phone and exchange, I lose all my apps, correct? Is there any way for me to get them to the SD card prior? 3 - do I try to get a different phone altogether?
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Sep 12, 2010
I have seen some others having this problem, but they talk about it being a glitch associated with tower switching? But I think my endless reboot loop is due to heat. I did not have this problem until 2.2. I can just be surfing the web or running any simple app and the phone gets really hot and bam. reboot...reboot..reboot. Have to pull the battery to stop it.
After reading a few other threads, I did the factory reset nd even completely cleaned my external card. I installed all my apps again. Then I used the web browser for about 5 minutes and ..... reboot loop.
Anyone else having this problem? I guess I am just going to have to go to verizon and get a refurb, but then I might also get an SLCD huh? Am I really going to tell the difference between those two screens? Will verizon only replace my phone with another incredible? I am just sick of this reboot thing and don't know what else to do.
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Jun 3, 2010
I have had my HTC Desire, so I have had it for too long, yesterday it was a hot day and I put my phone in charge whilst it was on with mobile internet on, and was on my bed just under the cover and I completely forgot about it, when i come back after around 7-8 hours the phone is extremely hot and I can smell the phone. I looked at the phone and the battery had only 2 percent charge left which is odd considering it had been in charge for around 7 hours and was very slow like sliding from home screen to home screen was painfully slow, once I left the phone to cool and gave it a charge to 100% I turned the phone back on to find the phone was and still is very slow, also by hot I mean a good 60 degrees hot. Do you think I have done any permanent damage to the phone and that it will never be fast again? Also have I damaged the battery? Can any of the phones get internals damaged by this? Anyone had any overheating issues or problems resulting from this?
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May 16, 2010
just been away for the weekend and used the Desire as a sat nav. Now my issue was charging, i had a default Micro USB cable with a CHEAP Cigarette Lighter to USB Adapter. Now when Trying to charge my Desire it git VERY hot and didn't seem to charge, the battery was still going down when using sat nav, and increasingly getting hot. has anyone got any ideas, advice or recommendations. Also the SMALLER the better when it comes to the Lighter adapter, as its right next to my hand break etc and gets in the way if tall. Its either the way above or to get the HARD wired BRODIT cradle.
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Oct 21, 2009
Just got my sprint hero last week. I noticed that while talking on the phone for longer than 5 minutes the phone seems to get extremely hot. In particular the speaker in the front and where the camera is in the back. The heat generated is really intense and is really uncomfortable after a certain amount of time. What I want to know is anybody else having this issue?
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Oct 29, 2010
After months without a random reboot, my phone did it twice consecutively today while I was trying to navigate while streaming music (Pandora) on the way from the airport this morning. It worked perfectly on the 1 hour drive there (also on the round trip going there the previous week), but while I was waiting for the guys I was picking up at the arrival gate, I was browsing the web and still streaming music and my phone just did a "soft" restart (where it doesn't show the Moto logo, just the boot animation). Slightly annoying. At least it gets to the launcher pretty quick still. Then, maybe 30 minutes later on the trip back, it does it again while I'm driving back. This time when it got back to the home screen, it refused to pick up any sort of cell signal like it was in airplane mode, but all the other radios were on (BT and satellite). Toggling airplane mode had no affect on it. So I had to totally reboot my phone to get it to work again. I think it may be heat related, when it came back up the first time, SetCPU read the CPU at 51�C/124�F and that was immediately after reboot, so it may have cooled down some during that. After the second reboot I brought the clock down to 800 MHz from 1.1 GHz and it was good for the rest of the trip. But I was running the exact same load/apps on it the last trip and the ambient temp in the car was the same. So I wanted to see if there some system log/app that can tell me what process forced the phone to reboot or maybe what the CPU temp was when it crashed, to rule out software. Is there anything like this? If not, does anyone know what the max temp the CPU can handle before it forces a reboot? I'm sure there's a threshold for this, just like there is for PCs (but usually they just throttle instead of shutting down), but I don't know what it is. I would think ~60�C would be way too damn hot for a CPU in a hand held device.
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Aug 1, 2010
my phone has started running hot. I'm not talking about when I'm charging it, I expect it to get warm while charging, I'm talking about just normal use. It gets very warm, almost hot, back of the phone, above the battery, near the camera lens/sd card/sim card area. Again the battery is cool to the touch if I remove the cover, but the area above the battery is getting really hot, and I noticed when my phone gets hot, the battery life starts to drain like crazy.
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Aug 7, 2010
My phone is rooted. I was able to get rid of a few stock apps I did not use. However, now my phone is overheating, battery life is about the same as before, (short) and I cannot tell there are any tangible improvements with the rooting procedure!... Applications take time to load up, and touching screen to open them freezes now and then constantly. Is it the phone or is it the rooting that is causing the problem??
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Mar 8, 2010
my Behold II was working perfectly fine until yesterday it started getting really hot for no reason. then it started losing battery FAST so i did a hard reset and that didnt help. the battery even dies when its plugged it! is this happening to anyone else or does anyone know how to fix this?
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Jul 29, 2010
Well my phone has been overheating a lot, and I am planning to return this. Does anybody know how this works? Like do I have to pay a fee? Or do I get a refurbished phone or what?
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May 18, 2013
Will Android shut my phone of to prevent it from overheating?
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May 3, 2010
I bought the Incredible. I love it so far. (I could do a very large review on it vs. an iphone 3g.However, I have found that my corporate email calendar is not syncing correctly. I am missing events! I have reinstalled the active sync account 3 times now and each time it resyncs different calendar items.I was wondering if anyone else has experienced this or if I am just doing something wrong.
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May 16, 2010
Maybe others already know this or figured this out. Apparently our phones work a lot like a Blackberry. On a Blackberry if you hit the home key or end key to exit an app it will stay running. Same thing happens here. However, if you hit the return key to exit the app it will stop running.
I tested this out on my Incredible and it also works. I used Facebook and a couple other apps as examples. If I go in to the app and then leave the app by hitting the home key it stays as an Active backgrounded app. If I however use the return key to leave the app and return to my home screen then the app is listed as inactive cached. This could help a lot of people with battery life and sleep issues, but I'm not sure. I know the way Android works that background apps aren't supposed to really do anything There does appear to be a difference though. This also works on the Engadget app which I've heard people mention for not closing.
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May 18, 2010
I am using active sync for Exchange, we are running Exchange 2003 SP2. When I attempt to go to the out of office on the phone it says the following: "Unable to get your Out of Office settings from the Exchange server right now. Please try again later." I've never seen it work & was wondering if anyone has the same issue or knows how to fix it.
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Jun 18, 2010
I'm running the Lite official 2.2 ROM. I'm seeing a lot more BS running in the background than I used to on 2.1 (using System Panel Lite). Another thing I noticed is that no matter how I try to exit an app, none of them go inactive. They are all still listed as active. I'm not hitting "home" to back out, I'm actually hitting the back button. I didn't used to see this behavior on 2.1-1. If I backed out of an app (gmail, quadrant, youtube, etc) they went to "inactive".
Now all are listed as active I've had a ton of little quirks with this ROM but I've been working through it. It's almost totally up to what I want except the issues of stuff running I don't start ("Mail", BUA, etc) and stuff not going inactive when not in use. I don't use any ATKs or anything, since I know better. But I don't want to have to constantly kill un-needed apps in System Panel because they're not going inactive like they used to.
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Jun 21, 2010
Picked up the Incredible the day it was release and have had no issues what so ever. I rooted the phone last night, and today Exchange Active Sync will not let my phone sleep. If I remove my Exchange account, or simply disable active sync, then the phone sleeps.
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Jul 7, 2010
I am having a calendar problem Microsoft Exchange/Active Sync. Calendar items I enter in my Incredible show up on Outlook. Initially, my Outlook calendar items also showed up on my Incredible but those calendar items have now disappeared after about three days and any new calendar items entered in Outlook do not appear. Email works fine and contacts entered in either Outlook or the Incredible sync without a problem.
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May 3, 2010
I searched the Activesync threads and haven't found this issue, hopefully someone can help me out. I have Activesync working fine, able to receive and send emails, have all of my contacts and calendar items. Works flawlessly, other than the Company Directory. When I search for someone in the Global Address List using the Online Directories and then Company Directory I get the person, their email, Company and Title but no phone numbers. I have used a couple of iPhones and they return all the info and accessing the OMA page and searching returns all the info. Any thoughts? I looked at the logs on the OMA sever (also our OWA server) and show no errors in the Event viewer or the IIS logs and VZW was completely useless.
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Jul 6, 2010
I don't have headphones plugged in and I am getting the icon. And also sometimes getting headset as well and am not able to get or make phone calls when this is active. I have to phone off phone to reset this.
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Apr 30, 2010
I got an incredible yesterday.Been trying to get Exchange active sync to work.The problem is that no matter what option I choose in Schedule (as items arrive, 5 minutes, 10 minutes, etc...), the phone always defaults back to Manual.Nothing I do will make the change stick.I've tried a battery pull, deleting the account multiple times and re-adding it.I even installed the trial version of touchdown to make sure push email was set up correctly on the server and it works perfectly in touchdown.Any thoughts?I've done about everything I can think of.I don't want to buy touchdown because this should work for free.
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Apr 29, 2010
I have the D Inc and have a question. Is there anyone to create filters in Active Sync Exchange that filters out emails so they don't hit your Inc. I have a rule setup in Outlook that automatically sends an email sent by a specific email address to go directly to my deleted items in my Personal Folders in Outlook 2007. The reason why i ask is because on my BB Storm, I setup a filter that blocked these emails from going to my BB In box. I also remember on my Moto Q with Win Mobile I always also able to setup a filter as well. I work at a help desk with a ticket tracking system, the system sends an email for every ticket opened by the help desk to all help desk employees, so my in box can fill up quite quickly. I did notice that if I have Outlook opened up on my desktop these emails do not show up on my D Inc, but when I close Outlook (Like I did last night before I went home), they are showing up today on my Inc.
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May 31, 2010
I did a quick search and didn't find anything, so I am hoping someone can help out. Currently, I can only choose between 1 day or 3 days for downloading past e-mails on my active-sync account. This is really inconvenient since it is a work account and I would like to have access to 30 days worth of email. Does anyone know of a way to increase the days for downloading past email beyond the factory settings?
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Dec 29, 2011
Any way to keep GPS running when the phone goes to sleep? There are times when I want to have my location continuously reported to Google Latitude, and it's a terrible waste of battery to keep the screen running just to do that.
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Jul 7, 2010
Short version: Is there a way to prevent the phone from locking while on an active call? Former iPhone user here. With the iphone, there was a sensor that detected when your face was near the phone, so the screen was blank and disabled but the phone was not locked. When you pull your face away, the screen is active again.
On the Evo, it seems it has a similar sensor. However, after a minute it'll actually lock the phone for me while on an active call. So in order to hang up, I have to fumble with the phone to press the top button, then fumble some more to press end. Is there a way to prevent the phone from locking while on an active call, yet allow it to disable the screen when it detects it's being held up to the face?
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Jul 3, 2009
Is there a way to find all the alarms which is currently active set to go "off"?
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May 9, 2010
What is the easiest way to troubleshoot the Exchange Active Sync configuration on a HTC Desire? I cannot get it to work though I am using all the settings that our IT department has given me. The setup keeps saying, check your Exchange account settings. I am not even able to connect to the mail server. I am using Wi-Fi and I have a network connection so there is no problem with that part. Can I get a trace or similar that shows if there is the credentials that are not working or what is the causing the problem?
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