HTC Incredible :: Phone Overheating / Does Not Charge?
May 30, 2010
I was using my DI as a GPS today, in a mount on the windshield, and had it plugged in the whole time. It was about 90 degrees outside and I had the AC blasting in my car as I drove along the highway.....I noticed after a while that the bolt in the battery display was missing, meaning it wasn't getting charged, and that at the same time the notification LED was alternating between orange and green. I couldn't figure out why it wasn't charging anymore, but after I changed the vent in my car from forward to indirect (there is a vent that shoots air upward right below the mount, coincidentally) it cooled down and started charging again.
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May 8, 2010
I was charging my incredible today and after a few hours I noticed the red led light blinking. Thinking it was a missed call I picked it up and noticed it was really hot! I have battery snap app and when I checked the status it said the battery was overheating. I had it plugged into the wall charger that came with the phone. Is this normal? It wasn't charging that long...maybe 4 or 5 hours. I'm worried about leaving my phone on the charger at night time (which is usually when I charge my phones). Does the standard charger not have one of those chips that keeps the battery from over charging? Also, when I took the phone off the charger after noticing it was hot, the battery widget said it dropped from 100% to about 90% after only 10 min. Did I screw up my battery? If so, please tell me it's covered under the insurance.
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Aug 16, 2010
While making an 8 hour trek to Chicago this weekend, I learned something horrible about my dearest Incredible. She overheats, BADLY when I have my GPS on. Three hours into my drive, my phone actually shut down. So I was curious if anyone had any pointers, or had this happen as well? I had my screen at MINIMAL brightness, had the GPS on and had screen on to follow along, was streaming music from pandora as well. All updates for email/twitter/fb or anything were turned off. Now I had the phone on my shifter console, where there was no sun. But it was on it's back, so on the assumption that it couldn't "breathe", I wedged the top against the opening to my CD player so it was tilted. So air could get to the back of the phone, STILL my status for my battery was "over heat." I had no case, or holder on, nor did I plug it in to charge.
After the phone shut down I took the back casing off, took the battery out, and let it sit on the floor and turned the A/C vents towards it. But really disappointed that my phone couldn't handle the trek. Anyone have any helpful tips about keeping their phone from overheating, or WHAT TO DO? Or if I damaged my phone? It overheated 3 times on my drive...and really disappointed I'm going to have to dust off my Garmin.
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May 1, 2010
I used the camcorder on my Incredible today while outside to shoot some footage and test out the quality. I had the camcorder running for about five consecutive minutes and noticed the back of the phone was hot (it's in the Verizon shell/holster combo). I have BatteryLife running and it said the battery was overheating at 118 degrees. I turned the camcorder off, but it stayed that way for at least half an hour afterwards, even though I had gone inside. It was around 85 degrees outside, which may have been a factor. The Incredible is my first smartphone, so I'm slowly learning what it's all about. I'm not sure what is considered an acceptable temperature. Even though it was hot out, it struck me as odd that the battery would heat up like that.
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Aug 26, 2010
My DINC seems to be overheating a lot lately. Checking System Panel I see temperatures as high as 109. The symptoms are as follows: when using to browse the internet, check Face book and do email, continually for 30+ minutes - temp 102 - charging on Verizon Auto Charger - temp 109 - GPS for 2-3 hours - temp 104. Have brought this to Verizon's attention 4 times. Each time it was noted, I was told that they could not recreate it. Finally, after it getting to the 109 temp, I called and was told take it in and tell the store to exchange it. So, my questions are: 1 - has anyone else seen temps like this? 2 - if they take the phone and exchange, I lose all my apps, correct? Is there any way for me to get them to the SD card prior? 3 - do I try to get a different phone altogether?
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Jul 7, 2010
So, when you guys put your phone on the charger do you charge it for a long time like overnight or just for a few hours in the morning or during the day until the green light comes on? Also, when you are charging it do you just put it to sleep and have it charge that way, or do you do a full power off and charge it that way?
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Sep 12, 2010
I have seen some others having this problem, but they talk about it being a glitch associated with tower switching? But I think my endless reboot loop is due to heat. I did not have this problem until 2.2. I can just be surfing the web or running any simple app and the phone gets really hot and bam. reboot...reboot..reboot. Have to pull the battery to stop it.
After reading a few other threads, I did the factory reset nd even completely cleaned my external card. I installed all my apps again. Then I used the web browser for about 5 minutes and ..... reboot loop.
Anyone else having this problem? I guess I am just going to have to go to verizon and get a refurb, but then I might also get an SLCD huh? Am I really going to tell the difference between those two screens? Will verizon only replace my phone with another incredible? I am just sick of this reboot thing and don't know what else to do.
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Jul 26, 2010
I know that you are supposed to initially let your phone charge for 8 hours, but is it a problem if you charge it longer? I should be getting mine tonight, and plan on plugging it in when i get it but just want to make sure it won't harm the battery to leave it plugged in overnight for longer than 8 hours.
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Jul 2, 2010
Like an ipod, or does it have to be hooked to the ac adapter?
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Nov 14, 2010
My laptop's battery drained even faster because it was charging the DInc. Prefer USB tethering for the speed (was getting 2.3 Mb/s yesterday) - seem to recall bluetooth tethering is slower, no?
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Jun 8, 2010
My phone is set to arrive tomorrow, and all I want to know are two things:
1. Did you charge the phone for the 8 hours (or until full) before you used it, or did you get to playing with it right away?
2. What were your results, in terms of battery life? It seems like every phone manufacturer says to do this, but I'm wondering how much of a difference it actually makes.
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May 8, 2010
I want to connect me Incredible to me stereo, and well, I only have a normal radio without an AUX input or anything of the sort. The only way I could actually do it is via FM transmitter. so my question is, what is the best set up for this? I want to charge the phone as well as transmit music from it. I have an iPod Touch and have had the same FM transmitter that supplied power to it as well as transmitted amazingly for the past 2 years. I basically want this phone to replace my iPod Touch.
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May 28, 2010
How long is the initial charge before you turn your phone on? This is killing me!
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Jun 3, 2010
I have had my HTC Desire, so I have had it for too long, yesterday it was a hot day and I put my phone in charge whilst it was on with mobile internet on, and was on my bed just under the cover and I completely forgot about it, when i come back after around 7-8 hours the phone is extremely hot and I can smell the phone. I looked at the phone and the battery had only 2 percent charge left which is odd considering it had been in charge for around 7 hours and was very slow like sliding from home screen to home screen was painfully slow, once I left the phone to cool and gave it a charge to 100% I turned the phone back on to find the phone was and still is very slow, also by hot I mean a good 60 degrees hot. Do you think I have done any permanent damage to the phone and that it will never be fast again? Also have I damaged the battery? Can any of the phones get internals damaged by this? Anyone had any overheating issues or problems resulting from this?
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May 16, 2010
just been away for the weekend and used the Desire as a sat nav. Now my issue was charging, i had a default Micro USB cable with a CHEAP Cigarette Lighter to USB Adapter. Now when Trying to charge my Desire it git VERY hot and didn't seem to charge, the battery was still going down when using sat nav, and increasingly getting hot. has anyone got any ideas, advice or recommendations. Also the SMALLER the better when it comes to the Lighter adapter, as its right next to my hand break etc and gets in the way if tall. Its either the way above or to get the HARD wired BRODIT cradle.
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Sep 3, 2010
I've been charging my phone on my laptop and it won't charge past 40%. Can someone please help me?
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Oct 21, 2009
Just got my sprint hero last week. I noticed that while talking on the phone for longer than 5 minutes the phone seems to get extremely hot. In particular the speaker in the front and where the camera is in the back. The heat generated is really intense and is really uncomfortable after a certain amount of time. What I want to know is anybody else having this issue?
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Oct 29, 2010
After months without a random reboot, my phone did it twice consecutively today while I was trying to navigate while streaming music (Pandora) on the way from the airport this morning. It worked perfectly on the 1 hour drive there (also on the round trip going there the previous week), but while I was waiting for the guys I was picking up at the arrival gate, I was browsing the web and still streaming music and my phone just did a "soft" restart (where it doesn't show the Moto logo, just the boot animation). Slightly annoying. At least it gets to the launcher pretty quick still. Then, maybe 30 minutes later on the trip back, it does it again while I'm driving back. This time when it got back to the home screen, it refused to pick up any sort of cell signal like it was in airplane mode, but all the other radios were on (BT and satellite). Toggling airplane mode had no affect on it. So I had to totally reboot my phone to get it to work again. I think it may be heat related, when it came back up the first time, SetCPU read the CPU at 51�C/124�F and that was immediately after reboot, so it may have cooled down some during that. After the second reboot I brought the clock down to 800 MHz from 1.1 GHz and it was good for the rest of the trip. But I was running the exact same load/apps on it the last trip and the ambient temp in the car was the same. So I wanted to see if there some system log/app that can tell me what process forced the phone to reboot or maybe what the CPU temp was when it crashed, to rule out software. Is there anything like this? If not, does anyone know what the max temp the CPU can handle before it forces a reboot? I'm sure there's a threshold for this, just like there is for PCs (but usually they just throttle instead of shutting down), but I don't know what it is. I would think ~60�C would be way too damn hot for a CPU in a hand held device.
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Aug 1, 2010
my phone has started running hot. I'm not talking about when I'm charging it, I expect it to get warm while charging, I'm talking about just normal use. It gets very warm, almost hot, back of the phone, above the battery, near the camera lens/sd card/sim card area. Again the battery is cool to the touch if I remove the cover, but the area above the battery is getting really hot, and I noticed when my phone gets hot, the battery life starts to drain like crazy.
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Aug 7, 2010
My phone is rooted. I was able to get rid of a few stock apps I did not use. However, now my phone is overheating, battery life is about the same as before, (short) and I cannot tell there are any tangible improvements with the rooting procedure!... Applications take time to load up, and touching screen to open them freezes now and then constantly. Is it the phone or is it the rooting that is causing the problem??
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Mar 8, 2010
my Behold II was working perfectly fine until yesterday it started getting really hot for no reason. then it started losing battery FAST so i did a hard reset and that didnt help. the battery even dies when its plugged it! is this happening to anyone else or does anyone know how to fix this?
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Jul 29, 2010
Well my phone has been overheating a lot, and I am planning to return this. Does anybody know how this works? Like do I have to pay a fee? Or do I get a refurbished phone or what?
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May 19, 2010
I called HTC and told them my battery will not fully charge unless I plug & unplug my phone several times. They said there wasn't a hot ticket about this issue and offered me a replacement battery. I suggest everyone call them and let them know this is problem. 8664498358 I refused the battery as I do not believe it is the issue. I told the rep that I just wanted to make the issue known. I suggested everyone call to let them know there are several people with this problem, not so you can try to get a free battery. I also called Verizon to order a spare battery, then I ordered a separate battery charger from fommy.com to deal with this issue until it is fixed. Shame on you to those who thought they could "steal" a battery from HTC.
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May 18, 2013
Will Android shut my phone of to prevent it from overheating?
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Jun 18, 2010
Why is my little status light already green? It's only been 2 hours out of the box, & I have been good & not turned it on...but the light is green!
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Apr 25, 2010
So when I get my DI on Tuesday should I charge it completly prior to turning it on and setting it up? If so around how long does this take?
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Aug 24, 2010
do you charge, then tun off the phone and charge til green? Or do you charge, turn off and charge til green, unplug and plug back in, and repeat? I've tried both and honestly I think it may last longer with the charge, turn off and charge and then stop.does repeatedly bumping it to green 3, 4 or even 5 time hurt the battery?
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May 25, 2010
I try to wait until my phone tells me my battery is low to charge.When I went to bed last night, my phone still had 1/2 the battery life left so I did not bother to plug it in.When I got up and went to use my phone,it had shut off during the night.Like any normal person I tried to charge it- no luck.The phone would not charge and would not turn on.I removed the battery and replaced it.Luckily it turned back on and I still had 1/3 of my battery life left.Has anyone else had this issue?It has randomly rebooted, but I've never encountered this before where the phone just shut down completely into a hard lock.Anyone else? What did you do?Did you have it replaced?
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Sep 12, 2010
If you turn phone off and fully charge till green led then unplug wait few seconds plug in again amber led it will top off the charge green led ! I have no issues with battery life before trying this so i am not sure why this happens but a couple of other forums have reported the helps?
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Jul 21, 2010
For those who don't know, USB charging is a lot slower than A/C (wall outlet) charging.This thread goes into it well.Wall A/C charge vs USB computer charge seems to have a dramatic difference in charging times.That said: anyone know a way to up the amps from a USB port? I'm especially interested for this in my car, where I have a USB port from my audio system, and would really like to charge my Incredible while I use it as a GPS.Any tips for this? I know "get a car adapter" is an easy solution, but I'd prefer avoid that if possible.
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