HTC Incredible :: Email Account Settings Incorrect
Sep 1, 2010
Yesterday I tried to send a couple short videos to a friend, one only 17secs, the other 1min 27 secs, of course he has a Iphone so this made me even more frustrated. First I tried to send them individually via mms, no go. Then I tried to send them in via email, first together then individually, again no good. I kept getting a error message saying that my account setting is incorrect. What is the deal. I've been hyping my DROID to everyone saying that the IFAD is not as good, starting to wonder.
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Jun 25, 2010
My phone is still trying to send an email and keeps giving me an error that the account setting is incorrect. I've tried everything and took everyone's suggestions. I'm trying to avoid a resetting the phone.
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Aug 4, 2010
Never had problem before, and not sure what happened. Today, I tried to send a phone pic via email, and came up with this error message on Notification Panel:
"Unable to send mail."
"The account setting is incorrect (Yahoo)."
I press on the actual Notification, and it automatically prompts me to change account settings.
Edit Account
myname@yahoo.com
Hit Next.
Incoming Settings
Protocol > IMAP
Email address > myname@yahoo.com
Password > *******
IMAP server > android.imap.mail.yahoo.com
Security type > SSL
Server Port > 993
Above is my current settings, but I did not change anything.
I re-entered my yahoo password to see if that's problem, and now get a warning message saying, "Authentication failed. Please verify username/password" but that's my correct username and password for Yahoo.
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Jun 5, 2010
just got my desire this morning and i don't really know what i'm doing with it, i've never had a smart phone before. i've set up my hotmail account as the email account on the phone but, call me paranoid, i'd rather not have it on there at all. if i delete the account on the phone will it have any detremental effect on the actual email account?
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May 8, 2010
So i can log into my youtube account just fine on the youtube app.but then i keep getting an alert at top of incredible, saying couldn't log in to youtube account. when i go to my accounts/sync.there is an error message there (despite the fact that im logged onto youtube app!).says "incorrect password"wtheck? i remember having similar issue w/ my moto droid, and i just made NEW youtube account and it worked.am i missing something? do i have to log on differently on the account/sync area w/ a gmail domain?
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May 27, 2010
I've been searching and still cant get my school email account to work? First, is my incredible capable of having multiple email accounts attached to it like my blackberry had been? The emails i really need to get to work are one from comcast and the other from my school (university of pittsburgh).
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Sep 1, 2010
Is there a way to access the settings for gmail email accounts? I want to do a factory reset, but want to look at the settings in my gmail accounts before I do it for reference. Looking to get the POP/SMTP settings, etc.
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Feb 23, 2010
I can receive emails on all my different accounts but can't send out any email. It says "Unable to send mail. The account setting is incorrect."
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Sep 9, 2010
I am trying to set up a Pop account on my Inc. but it fails every time. I used the same settings on a Moto Droid and it worked. The Verizon rep tested it on his phones and it also worked on the Moto Droid but not his Incredible. Spent an hour on the phone with HTC and their only answer is a hard reset - which is bullshit because it doesn't work on 2 different incredibles.
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Jun 23, 2010
Is there an app/widget for my @msn.com email account? Yes, I searched the market, didn't see anything obvious. What do most people use for their msn or hotmail accounts? Is it just as stupid as logging into msn.com on their website?
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May 24, 2010
I've searched the forum but haven't found an answer. How do I open attachments, in this case a .jpeg file, in android 2.1 using a pop email account?
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Sep 10, 2010
I have a POP email address for work, and it seems like it will go days at a time without notifying me of new email, then all of the sudden send my 50 new emails. Do I have to open the htc mail program for it to sync? I want my emails to automatically be sent to my phone. Does anyone know if I have messed up a setting or something, or am I expecting blackberry performance from a phone that wont do that.
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Sep 4, 2010
I heard people talking so highly of Vlingo so I installed it last night. It really does work great. My problem is that when I tell it send an email, it uses my gmail account and not my other pop email account which is currently set as default in the Incredible settings.
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Jul 16, 2010
Does anyone know how to clear historical contacts from the Email application. I'm using yahoo, I don't have Gmail set up on this phone because yahoo is my primary email. I've sent emails to 3 wrong emails. For example JoeSmith@aol.com, JSmith@aol.com, JoeS@aol.com but really his email is JoeSmith@yahoo.com. Now everytime I go to send this person an email, all 4 emails come up, the 3 in history, and the 1 in his contact information. When I type in J in the email recipient, all 4 come up, 3 say "history" next to the line of the email. I tried to add those emails into the contact, and then delete the emails, but that doesn't work.
I've went to yahoo to see if those contacts are showing up in history and they are not, so I know the historical email history is on the phone only. I haven't found a way to remove these items in history, but it's starting to cause problems because if I don't pay attention, I am choosing one of the wrong emails. Same thing is happening when I hit reply to ALL, 1 time about 2 months ago, and now i have about 40 emails in history and I don't even know who these people are, they are not in my contacts, and the phone is holding them hostage because I sent an email once. Does anyone know of a sure way to remove these historical emails?
If you don't know what I mean, give it a try, send an email to JOE@yahoo.com, and when you get it kicked back, the next time you try to send an email and hit "J", that JOE@yahoo.com will show up every single time, without fail. I've checked all historical settings on the phone, and even removed and re-added the yahoo account, but it does no good, the historical emails still stay in history. It's getting very annoying to have 45+ emails that you dont even know show up everytime you try to email someone something. Someone must have an answer for this, I can't be the only one that has sent the wrong email to someone.
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Apr 29, 2010
Is there anyway to delete one of two Gmail accounts without clearing storage? If I do clear storage will it wipe out my apps or are they backed up by Gmail?
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May 31, 2010
I did a quick search and didn't find anything, so I am hoping someone can help out. Currently, I can only choose between 1 day or 3 days for downloading past e-mails on my active-sync account. This is really inconvenient since it is a work account and I would like to have access to 30 days worth of email. Does anyone know of a way to increase the days for downloading past email beyond the factory settings?
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Oct 1, 2010
I have up til 2 weeks had no problems sending email via AOL on my incredible. Now all a sudden everytiem i go to send email it tells me the settings are wrong. I have
1. Let it check the settings and it goes through fine.
2. Delete the POP/IMAP account off the Inc and added it back
Still can't get it to email anymore...
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Nov 24, 2009
I bought my Hero two months back and setup corporate email on it and was working good, recently I reset to factory settings thereafter I couln't setup my email(Microsoft Exchange). The message pops up is user name and password incorrect but I have confirmed with IT Dept there is no changes at all I am able to use on my laptop, any solution?
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Nov 1, 2012
I have had a samsung galaxy s3 for about a week now, and everything has been working on it fine until today. Suddenly one of my email accounts decided that it had the wrong password (a University email address); I tried deleting the address and re-adding but now it won't let me add it as it says that the address or password is incorrect.
As i know the password is right and really need this email address to work!
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Jul 21, 2010
I've set up an email account on my mini pro (NOT gmail or exchange) and it all works fine updating my inbox manually , however, I cant find any settings to automatically retrieve my emails periodically ( as far I can see auto sync refers to gmail or sony sync or road sync for exchange). Is there any way to auto sync an individual email account ?
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Oct 16, 2010
I am currently using a x10i (x10?) on tmobile, i have the data plan ($10), and have my email connected via gmail. however, it seems like i have to do manual refresh in order to get email update. Is this normal or is there automatic feature that i must enable to have it alert me once an email is received?
Secondly, is it possible to set-up a third party email account, ex: Yahoo? I went through the notion of manually enter email account, but was unsucessful. It give me a msg that mailbox access is not supported for some tpes of yahoo mail accounts. Could this be an interference with gmail email, thus causing the problem? Even, using the manually setup option, it still fails to connect to my yahoo account.
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Nov 9, 2012
I am in the CC section of the original email I get the email back to me again. Is there anyway to stop this from happening? In IOS that doesn't happen when I reply to all it doesn't come back to me again.
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Nov 27, 2010
I am trying to set up my email account with Virgin Media on my Desire but I can`t get the settings right, it`s a pop account, I can receive mail but I can`t send it. I`m with Three mobile but my phones unlocked, When I connect via wifi to my home it sends ok, but this seems a bit pointless when I`m away from home.
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Sep 4, 2010
On my old droid eris there was an option to "delete mail on server" in my email settings. the inc doesn't have this option.. it is quite annoying that every time i get on my actual computer i have to then go in to my email and delete those emails that i have already deleted on my phone. anyone else hate this problem?
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May 28, 2010
I've been an Incredible user since the day it came out, and on a scale of 1-10 of familiarity with the phone, i consider myself pretty close to a 10 i know the phone backwards and forwards.Here's the problem - I have an Exchange Activesync and GMAIL account set up on the phone.I tried sending a calendar invite to my GMAIL account this morning, and noticed that the time was showing up as being 1hr off. i.e - in my calendar the event showed at 8:00AM, but in the Gmail calendar entry request it showed 7:00AM.So i checked my time zone in Settings >> Date and Time. It's set to "automatic", yet the time zone is set to GMT -5:00, which is incorrect, since i'm smack-bam the middle of Texas, and am fairly sure i'm in the Central time zone, whereas -5:00 GMT is Eastern Time
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Jul 5, 2010
I've been having issues with pressing my Inc. say I want to choose the 1st conversation thread, I will press it and it will bring up a totally different conversation (sometimes the conversation I bring up is not even on the screen).Am I the only one with this issue? It is driving me crazy because on the go I have texted the wrong person a few times. I'm not even scrolling through conversations at the time, just bringing up the 'Messages' shortcut.
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Apr 18, 2010
How do i get to the manual as the link says it is incorrect.
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Oct 6, 2010
I know this has most likely been discussed many times. But I am looking for a decent email widget.
At the moment I am using the default htc email widget, however when ever I read an email from my gmail account it doesnt update the read status so it still shows as unread.
I would like one that would update the read status and possible the support for unified inbox so I can see new mail from hotmail account and gmail.
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Jun 28, 2010
I've got ALOT of accounts set up in K-9 Mail. It normally takes me about an hour and a half to re-set them all up. I've tried this method linked below, but It didn't seem to work for me. I would install K-9 Mail, then import the exported files. I also tried Installing it, setting up one account, and then importing the files. Both cases, it doesn't seem to import any accounts. Issue 549 - k9mail - Enhancement: Ability to export/import account settings. - Project Hosting on Google Code. I have both Titanium Backup (Paid) and MyBackupPro, and I can't seem to figure out how to backup the account settings in those either.
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Oct 11, 2010
Earlier today my phone lost both of my email accounts (exchange and gmail). This seems to be a common issue with no solution from what I've read. In order to get my email accounts to work again, I have to delete the accounts and then set them up again (the accounts are still in my phone, but they don't work). The problem is, I cannot delete my gmail account without doing a factory reset. Have any of you had your phone lose your email accounts and been able to reactivate your gmail account successfuly?
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